On [XXX] @ [XXX]. I was traveling [XXX] in Logan Co., OK in my 2012 Ford Expedition EL (purchased used Jan. 2020) at an approximate speed of 45 mph when the vehicle downshifted into 1st gear causing a rapid deceleration wherein the vehicle behind me had to take evasive action to avoid rear ending me. The engine rpms climbed si…
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On [XXX] @ [XXX]. I was traveling [XXX] in Logan Co., OK in my 2012 Ford Expedition EL (purchased used Jan. 2020) at an approximate speed of 45 mph when the vehicle downshifted into 1st gear causing a rapid deceleration wherein the vehicle behind me had to take evasive action to avoid rear ending me. The engine rpms climbed significantly while the speedometer stopped working and the vehicle never shifted into any higher gears for the next five blocks wherein I was able to pull my vehicle into a safe place. Again, the vehicle continued only in 1st gear! After turning the vehicle off and letting it sit for a few minutes, it appeared everything had reset and I slowly drove it straight to my mechanics shop. (However, shop was closed until after Memorial Day, so I again drove it slowly back home). Total trip was approximate 12 miles. Issue took place approximate 5 miles from when I left my residence. Ironically, I had visited my mechanic the day before inquiring about an issue wherein the vehicle would beep and a "wrench symbol" would display on the instrument panel and the speedometer and instrument display would stop working. I advised this was the 2nd time that issue occurred within the past few days, however, once the vehicle was turned off and restarted, all seem to be okay. In responding to my inquiry, my mechanic seemed to think it was an instrument cluster issue. That if it persisted, return to have it checked out. Never during any of these two (2) prior occurrences did the vehicle downshift as it did on the [XXX] of May. As an attorney, I began researching potential causes and came across the NHTSA's previous investigation(s) into this issue. However, I am dumbfounded that as serious as this issue is, NO recall has been made. As to me, it is my understanding that Ford's Customer Service Program has even expired regarding fixing this life threatening issue. I am lucky that there was not a semi-truck behind me or it would have been serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
NHTSA ODI #11590500
Mileage unknown · Oct 19, 2023
Power TrainStructureVehicle Speed ControlCrash
The transmission jumps in and out of gear, the engine revs on its on. I was on the highway the first time and I going between 60 and 65 mph and it sounded like the whole bottom of the truck was just ripped out, the truck went from drive to either park or first gear it locked up the back tires and there was a truck behind me he t…
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The transmission jumps in and out of gear, the engine revs on its on. I was on the highway the first time and I going between 60 and 65 mph and it sounded like the whole bottom of the truck was just ripped out, the truck went from drive to either park or first gear it locked up the back tires and there was a truck behind me he tried to miss me but he hit the back passenger side of the truck. He was very very upset he threatening and cussing me because he thought I just slammed on my brakes for no reason. I explained to him what was happening and calmed down think God. It could have killed him or me or even several other people. When it locked up the tires then it jumped back in drive and tried tot take off, I threw it in neutral and cut the key off. That scared the sh.. out of me!! I have talked to other people that have around the same year model truck as mine and some of them are having the same issues with it jumping in and out of gear not wanting to shift gears revving up on its own and no engine light comes on I've tried to get a code scanner scan it no codes come up on the truck Ford needs to fix this truck they had a recall on certain models that were manufactured at different plants or something like that I heard but they won't fix my truck they said it's not under recall this truck is going to kill somebody it's the only truck I have and I have to go to work I'm just asking if you can please do something about this before people get killed in or I get killed I'm going to try to get a video of what it does I'm just asking if you can please do something about this Ford knows what the problem is I read stuff on it and they need to fix these trucks before it kills people they know what the problem is if I have a bad wreck and I live to it or this truck causing somebody to lose their life it's going to be a multi multi multi million dollar lawsuit because they refuse to fix the truck I'm just asking you if you can please do something about this thank you
NHTSA ODI #11550843
100,112 miles · Jul 3, 2023
Power Train
The contact owns a 2012 Ford Expedition. The contact stated that upon his wife depressing the accelerator pedal, the RPM raised abruptly however, the vehicle failed to respond. The contact stated that the vehicle lost motive power and seemed as if the transmission was in neutral(N). After restarting the vehicle and shifting to d…
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The contact owns a 2012 Ford Expedition. The contact stated that upon his wife depressing the accelerator pedal, the RPM raised abruptly however, the vehicle failed to respond. The contact stated that the vehicle lost motive power and seemed as if the transmission was in neutral(N). After restarting the vehicle and shifting to drive(D), the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that a failure had occurred with the transmission molded lead frame. The vehicle was not repaired due to parts not being available. Upon investigation, the contact related the failure to Customer Satisfaction Program: 19N01-Supplement #1 (Power Train) However, the vehicle was out of warranty. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,112.
NHTSA ODI #11530230
59,959 miles · Dec 5, 2022
Power Train
The contact owns a 2012 Ford Expedition. The contact stated while driving approximately 45 MPH, the vehicle suddenly failed to accelerate while depressing the accelerator pedal. The vehicle independently decelerated and nearly caused the vehicle to be rear ended by a tractor trailer. The contact indicated that the vehicle was dr…
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The contact owns a 2012 Ford Expedition. The contact stated while driving approximately 45 MPH, the vehicle suddenly failed to accelerate while depressing the accelerator pedal. The vehicle independently decelerated and nearly caused the vehicle to be rear ended by a tractor trailer. The contact indicated that the vehicle was driven home with the transmission stuck in 3rd gear. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 59,959.
NHTSA ODI #11496107
Mileage unknown · Sep 21, 2022
Power Train
Uncommanded downshift to first gear in 6R80 transmission. While driving at approximately 30mph, transmission downshifted into 1st gear. Problem repeated itself several times. No "codes" or warning lights. I put the transmission in "3" and drove slowly back home. This is the same issue that has occurred in F-150's. The proble…
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Uncommanded downshift to first gear in 6R80 transmission. While driving at approximately 30mph, transmission downshifted into 1st gear. Problem repeated itself several times. No "codes" or warning lights. I put the transmission in "3" and drove slowly back home. This is the same issue that has occurred in F-150's. The problem was intermittent at first. Had this occurred at highway speeds it may have resulted in a rear end "lock-up", loss of control and possible accident. Took the vehicle to the repair shop where they were initially unable to get a "code". Later, I was able to repeat the problem and got warning lights and codes showing failure of the transmission output speed sensor which is located on the molded lead frame. This is the same failure as on the F-150. The molded lead frame was not available as single piece so it was necessary to replace the entire valve body unit.
NHTSA ODI #11485590
Mileage unknown · Sep 29, 2021
Power Train
The speedometer went to zero when the vehicle was driven on the highway at 70MPH and the transmission would shift down the wrench symbol came on the LCD display. Had to pull over and shut the vehicle off and open the drivers door to make sure that the vehicle was fully off/reset. Started the vehicle and drove home. Dealer not…
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The speedometer went to zero when the vehicle was driven on the highway at 70MPH and the transmission would shift down the wrench symbol came on the LCD display. Had to pull over and shut the vehicle off and open the drivers door to make sure that the vehicle was fully off/reset. Started the vehicle and drove home. Dealer noted that this may be covered under the extended warranty on the lead frame issue... Since the vehicle has 167759 miles on it, that the warranty would not cover the issue (Warranty to 150000 miles). I will get the vehicle repaired at my cost since this is our family vehicle. Since this is a safety issue the warranty should be for all the vehicles that experience this issue. The vehicle was traveling on a highway and this is not an acceptable condition for the safety of my family or others around us when driving. I am confident in noting that the warranty should be amended for this issue. If this issue was caused by me due to carless driving I would not have an issue. Since this is a design/reliability issue I do not understand why I am responsible for the cost of the repair.
NHTSA ODI #11434868
Mileage unknown · Aug 25, 2021
Power Train
My gear shaft gets stuck in park as if it’s not recognizing that the break is getting pressed. It gets stuck for a while. There is no sticky substance that is causing this.
NHTSA ODI #11430432
164,000 miles · Jul 15, 2021
Power Train
The contact owns a 2012 Ford Expedition. The contact stated while driving 60 mph, the vehicle independently down shifted to first gear causing both rear tires to lock up. The contact stated that there was no warning light illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The …
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The contact owns a 2012 Ford Expedition. The contact stated while driving 60 mph, the vehicle independently down shifted to first gear causing both rear tires to lock up. The contact stated that there was no warning light illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 16V248000 (Power train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 164,000.
NHTSA ODI #11425032
Mileage unknown · Jun 30, 2021
Power Train
unexpected transmission downshift for no reason and it hesitate and it chugs along down shifts drops out and kicks back in
NHTSA ODI #11422969
130,000 miles · Jun 22, 2021
Power Train
The contact owns a 2012 Ford Expedition. The contact stated while driving at 45 mph, the vehicle lost motive power and stalled. The contact had to restart the vehicle and continued to drive. However, when leaving work the failure occurred again which at that time the contact had pulled the vehicle over to the side of the road an…
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The contact owns a 2012 Ford Expedition. The contact stated while driving at 45 mph, the vehicle lost motive power and stalled. The contact had to restart the vehicle and continued to drive. However, when leaving work the failure occurred again which at that time the contact had pulled the vehicle over to the side of the road and have it towed to the local dealer who inspected the vehicle but could not duplicate the failure, but diagnosed the failure as a front end harness issue with the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
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