IllustrationI EXPERIENCE HEADACHES AND DIZZINESS WHEN DRIVING THERE HAS BEEN TIMES I HAVE TO PULL OVER TO AVOID CRASHING. I BELIEVE CARBON MONOXIDE MAY BE THE RESULT OF THESE SYMPTOMS.
2011 Ford Expedition
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 Ford Expedition do not stand out strongly from the model-year median of 155.
About this comparison →How this year compares
Owner complaints by model year
Compare all Expedition years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
825–50K
950–75K
575–100K
8100–150K
9150K+
58 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports3 injury reports
What owners actually said
71 reportsUPON HARD ACCELERATION OVER 3000 RPM A BURNT EXHAUST ODOR ENTERS THE CABIN. AT ALL TIMES
JUN OF 2016 BRAKES STARTED GOING ALL THE WAY TO THE FLOOR WHILE BACKING OUT OF THE GARAGE WHEN ENGINE WAS FIRST STARTED. VEHICLE WOULD ROLL DOWN DRIVEWAY AND BRAKES WOULD NOT STOP IT UNTIL PUMPED. TOOK VEHICLE TO FORD AND THEY COULD NOT DUPLICATE. THEY FINALLY REPLACED THE MASTER CYLINDER AND THE PROBLEM STOPPED FOR 10 MONTHS…
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JUN OF 2016 BRAKES STARTED GOING ALL THE WAY TO THE FLOOR WHILE BACKING OUT OF THE GARAGE WHEN ENGINE WAS FIRST STARTED. VEHICLE WOULD ROLL DOWN DRIVEWAY AND BRAKES WOULD NOT STOP IT UNTIL PUMPED. TOOK VEHICLE TO FORD AND THEY COULD NOT DUPLICATE. THEY FINALLY REPLACED THE MASTER CYLINDER AND THE PROBLEM STOPPED FOR 10 MONTHS. NOW THE PROBLEM IS BACK AND THEY CANNOT DUPLICATE AGAIN. HAS HAPPENED TWICE THIS TIME BACKING OUT OF GARAGE (LESS THAN 5 MPH). CAR HAS HAD A FULL BRAKE JOB, NO LEAKS, AND HAS 74K MILES.
WHEN SLOWING DOWN AND SHIFTING FROM SECOND TO FIRST THE TRANSMISSION MAKES A LOUD STUTTERING NOISE EVERY TIME. THIS IS NOT A NORMAL NOISE A TRANSMISSION SHOULD MAKE. THIS IS A SAFETY CONCERN THAT FORD NEEDS TO FIX IN NEW AND OLDER MODELS. THIS IS A VERY COMMON ISSUE PEOPLE ARE REPORTING ON THE INTERNET WITH FORDS AROUND THIS Y…
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WHEN SLOWING DOWN AND SHIFTING FROM SECOND TO FIRST THE TRANSMISSION MAKES A LOUD STUTTERING NOISE EVERY TIME. THIS IS NOT A NORMAL NOISE A TRANSMISSION SHOULD MAKE. THIS IS A SAFETY CONCERN THAT FORD NEEDS TO FIX IN NEW AND OLDER MODELS. THIS IS A VERY COMMON ISSUE PEOPLE ARE REPORTING ON THE INTERNET WITH FORDS AROUND THIS YEAR. MANY HAVE HAD THIS BEGIN TO OCCUR AROUND ONLY 25K MILES.
STABILITY CONTROL APPLIES BRAKES RANDOMLY IN NORMAL CONDITIONS. PRIMARILY THIS HAS BEEN AT SLOW SPEEDS. BRAKES PULSATE AND VEHICLE IS DIFFICULT TO STEER/CONTROL. ON 12/11/2016 THE STABILITY SYSTEM KICKED IN AT THE SAME TIME THE "RESUME" BUTTON WAS PRESSED FOR THE CRUISE CONTROL. THE FRONT BRAKES APPLIED WITH FORCE AS THE CAR WAS…
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STABILITY CONTROL APPLIES BRAKES RANDOMLY IN NORMAL CONDITIONS. PRIMARILY THIS HAS BEEN AT SLOW SPEEDS. BRAKES PULSATE AND VEHICLE IS DIFFICULT TO STEER/CONTROL. ON 12/11/2016 THE STABILITY SYSTEM KICKED IN AT THE SAME TIME THE "RESUME" BUTTON WAS PRESSED FOR THE CRUISE CONTROL. THE FRONT BRAKES APPLIED WITH FORCE AS THE CAR WAS TRYING TO ACCELERATE TO 70 MPH WITH THE CRUISE CONTROL. THE VEHICLE BEGAN TO FISHTAIL AND THE TRANSMISSION LOCKED UP. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE INTERSTATE, BUT THE VEHICLE BEHIND ME HAD TO SWERVE INTO THE MEDIAN TO AVOID HITTING ME FROM BEHIND, AND THE DRIVER IN THE RIGHT LANE WAS FORCED TO BRAKE TO AVOID ME. THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 67 MPH ON INTERSTATE 85N IN SOUTH CAROLINA. THIS PROBLEM HAD BEEN REPORTED TO MY FORD DEALER, BUT THEY "COULD NOT FIND PROBLEM" IN SERVICE DEPT.
VISIBLE CORROSION AND BUBBLING PAINT ON ALUMINUM REAR LIFT GATE
I CAN SHUT OFF THE ENGINE AND TAKE OUT THE KEYS WHEN THE TRANSMISSION IS STILL IN D., NOT P.
VEHICLE IS IN MOTION AT HIGH-SPEED AND CUTS OFF OR DOWN SHIFTS WITHOUT WARNING. SITTING AT IDLE ENGINE CUTS OFF
TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE KEY PAD LOCATED ON THE DRIVER SIDE DOOR FAILED TO OPERATE. AS A RESULT, THE CONTACT WAS UNABLE TO ACCESS THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS …
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TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE KEY PAD LOCATED ON THE DRIVER SIDE DOOR FAILED TO OPERATE. AS A RESULT, THE CONTACT WAS UNABLE TO ACCESS THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK MOTOR ON ALL THE DOORS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,977.
REAR WINDOW BLEW OUT. MY FAMILY AND I WERE DRIVING HOME FROM A ROAD TRIP AND HAD PULLED INTO OUR HOME. EVERYBODY GOT OUT AND WE SAYING STANDING BY THE FRONT OF THE VEHICLE. WE HEARD A BANG FROM THE BACK OF THE VEHICLE. I WALKED TO THE BACK TO SEE THE BACK WINDOW COMPLETELY SHATTERED. I DID NOT NOTICE ANY STRIKE MARKS BECAUS…
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REAR WINDOW BLEW OUT. MY FAMILY AND I WERE DRIVING HOME FROM A ROAD TRIP AND HAD PULLED INTO OUR HOME. EVERYBODY GOT OUT AND WE SAYING STANDING BY THE FRONT OF THE VEHICLE. WE HEARD A BANG FROM THE BACK OF THE VEHICLE. I WALKED TO THE BACK TO SEE THE BACK WINDOW COMPLETELY SHATTERED. I DID NOT NOTICE ANY STRIKE MARKS BECAUSE THE WINDOW WAS STILL INTACT AND ON THE VEHICLE. I WENT TO UNLATCH IT AND THE WHOLE THING FELL OF THE VEHICLE. THE GLASS WAS INSIDE THE VEHICLE, ON TOP OF THE VEHICLE, AND ALL OVER THE FLOOR.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.