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2021 Ford Escape

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Ford Escape do not stand out strongly from the model-year median of 996.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 73 of 343 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 92 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports9 fire reports5 injury reports

Unknown Or Other complaints

59 reports
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Mileage unknown · May 9, 2026
Unknown Or Other

Sunroof shade came off track while driving and I had to hold it the whole way home so I could see out the back window to safely drive. Upon research I found this is a common defect on the escapes and ford has done nothing to prevent this. Repairs cost thousands of dollars and this is not ok. This needs to be a recall to be fixed…

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Sunroof shade came off track while driving and I had to hold it the whole way home so I could see out the back window to safely drive. Upon research I found this is a common defect on the escapes and ford has done nothing to prevent this. Repairs cost thousands of dollars and this is not ok. This needs to be a recall to be fixed for all escapes affected.

NHTSA ODI #11736802

Mileage unknown · May 7, 2026
Unknown Or Other

The panoramic sunroof shade disconnected from the clips that holds it in place to allow it to be opened and closed. It is now rolled up in the car so the sunroof is always exposed and cannot be reconnected without a full replacement according to the dealership. It can impact visibility in bright sunlight.

NHTSA ODI #11736409

Mileage unknown · Apr 11, 2026
EngineUnknown Or Other

Everytime I drive the car and I don’t get no warming and I bring the car to the dealer and tell them what going on and dealer do and don’t tell me what going on.. i should be able to get another car free because they want me to keep pay thing out my pocket which I don’t have Also want to let you know that [XXX] and I will lik…

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Everytime I drive the car and I don’t get no warming and I bring the car to the dealer and tell them what going on and dealer do and don’t tell me what going on.. i should be able to get another car free because they want me to keep pay thing out my pocket which I don’t have Also want to let you know that [XXX] and I will like to explain more on phone [XXX] Also the ford dealership want me to trade in my car for 2,000 which my car is value7,000 because what three thing broken and they want 5600 it not right because I just have Tht car right after my mother pass away and it only 2 years now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11730523

Mileage unknown · Apr 4, 2026
Fuel/propulsion SystemUnknown Or Other

Ford manufacturer and local Gurley Leep Ford Dealership failed to provide a remedy to safety recall : Manufacturer Recall Number25S76 NHTSA Recall Number25V467 in a reasonable timeframe. The local Ford dealership refused to provide a remedy, free of charge, in accordance with the NHTSA guidelines .

NHTSA ODI #11729141

Mileage unknown · Mar 3, 2026
StructureUnknown Or Other

the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me over $2000 to fix it. This is man…

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the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me over $2000 to fix it. This is manufacturere fault that caused this to happed by using cheap, unreliable two side tape to attach panel cover!. Please address this as alot of Ford Escape owners suffer from this issue

NHTSA ODI #11721677

Mileage unknown · Mar 3, 2026
Unknown Or Other

Car stalled soon after start up showing many faults in the system. Initially thinking it was the battery with cold weather I took it to the dealership and had them look at it/replace the battery. The next day it stalled again the exact same way. I read the codes that it was showing and it came back with P061a U1011 and U1028. Wa…

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Car stalled soon after start up showing many faults in the system. Initially thinking it was the battery with cold weather I took it to the dealership and had them look at it/replace the battery. The next day it stalled again the exact same way. I read the codes that it was showing and it came back with P061a U1011 and U1028. Was able to get it to another dealership to look at it and they performed computer updates and resets. I picked it up from the dealership and it died again a mile down the road with the same issue. They were able to get it back to the dealership where it died on them again. They have not been able to identify the issue but are wanting me to come pick up the car. The car is unsafe to drive as it can randomly shut off in the middle of the road with no warning and not even the dealership can identify the issue after multiple attempts. This is very concerning as it is a relatively new car and still under warranty. Even though it is under warranty, they claim they can not fix the issue under warranty until they prove a failing part.

NHTSA ODI #11721622

Mileage unknown · Jan 22, 2026
Unknown Or Other

This complaint is not about the fuel injector. It is about door hinges, Customer Service Program 23B56. I have been trying to get Lithia Ford of Roseburg, OR to fix it for 10 months and they will not. The door hinge makes a loud popping noise and I am afraid it will come off soon. I received a recall notice shortly after I purch…

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This complaint is not about the fuel injector. It is about door hinges, Customer Service Program 23B56. I have been trying to get Lithia Ford of Roseburg, OR to fix it for 10 months and they will not. The door hinge makes a loud popping noise and I am afraid it will come off soon. I received a recall notice shortly after I purchased the car from another dealer. Lithia is the only Ford dealership in our town. They are not following through with any promises they make me. The other nearest dealership is 70 miles away. I am [XXX] old and don’t feel comfortable driving that far when we have a dealership in town 10 minutes from my home. What can I do to make them fix it? I would appreciate any help you can provide me. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11712807

Mileage unknown · Jan 21, 2026
Unknown Or Other

The car has indicated that it was getting hot, vehicle had tossed out some smoke, which raised our concerns due to the recall and there being no remedy.

NHTSA ODI #11712523

Mileage unknown · Jan 17, 2026
Unknown Or Other

The retractable panoramic sunroof cover snapped out of it's clips while I was driving and the shade fell over my head. After reading about this online, numerous consumers have had this exact problem.

NHTSA ODI #11711675

Mileage unknown · Jan 8, 2026
Unknown Or Other

SUN ROOF SCREEN STOPED RETRACTING PROPERLY CAUSES THE CLOTH TO BUNCH UP AND AT TIMES DISTRACT THE VIEW WHEN LOOKING IN REAR VIEW MIRROR06

NHTSA ODI #11709657

Official recalls

19

26V117000 · Visibility:windshield Wiper/washer:motor

Mar 3, 2026

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Consequence & remedy

Consequence: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

26V123000 · Back Over Prevention:software

Mar 3, 2026

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

25V829000 · Structure:body:hatchback/liftgate:hinge And Attachments

Dec 1, 2025

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

Consequence & remedy

Consequence: A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

25V685000 · Equipment:electrical:engine Block Heater

Oct 10, 2025

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence & remedy

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

25V467000 · Fuel System, Gasoline:fuel Injection System

Jul 11, 2025

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

25V345000 · Engine

May 23, 2025

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

25V165000 · Fuel System, Gasoline:fuel Injection System

Mar 14, 2025

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

24V954000 · Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)

Dec 20, 2024

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Consequence & remedy

Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

24V852000 · Equipment:other:labels

Nov 8, 2024

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

24V330000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 10, 2024

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

23V380000 · Engine

May 26, 2023

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

22V859000 · Fuel System, Gasoline:fuel Injection System

Nov 18, 2022

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

22V484000 · Engine And Engine Cooling; Structure:body:bumpers:active Shutters/grill; Structure:frame And Members:underbody Shields

Jul 7, 2022

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Additional source detail variants (3)

Structure:body:bumpers:active Shutters/grill

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Structure:frame And Members:underbody Shields

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Engine And Engine Cooling

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

22V191000 · Engine And Engine Cooling:engine:oil/lubrication

Mar 25, 2022

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Consequence & remedy

Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

22V149000 · Electrical System:propulsion System:traction Battery; Hybrid Propulsion System

Mar 11, 2022

Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Consequence & remedy

Consequence: A sudden loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Additional source detail variants (2)

Electrical System:propulsion System:traction Battery

Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Consequence: A sudden loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Hybrid Propulsion System

Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Consequence: A sudden loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

21V922000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Nov 23, 2021

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

Remedy: Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.

21V869000 · Electrical System:propulsion System:traction Battery; Hybrid Propulsion System

Nov 10, 2021

Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Consequence & remedy

Consequence: A sudden loss of drive power increases the risk of a crash.

Remedy: A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Additional source detail variants (2)

Hybrid Propulsion System

Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Consequence: A sudden loss of drive power increases the risk of a crash.

Remedy: A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Electrical System:propulsion System:traction Battery

Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Consequence: A sudden loss of drive power increases the risk of a crash.

Remedy: A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

21V625000 · Fuel System, Gasoline:delivery:fuel Pump:control/drive Module

Aug 10, 2021

Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the fuel delivery module, free of charge. Interim notification letters (remedy not available) were mailed on September 30, 2021. Owner notification letters were mailed on December 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S38.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE23013 · Failed Door Check Arm Attachment Point

Opened Jul 7, 2023 · Closed Jan 24, 2024

Status: closed (inferred from source dates) · Structure:body:door ; Structure:body:door:hinge And Attachments

On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure conditions include inability to latch and inability to open. Three VOQs reported injuries, one of which requiring medical attention. ODI conducted a consumer survey which yielded an additional 44 injuries (although the VOQs did not indicate any injury), none of which requiring medical attention. All these injuries were bumps/bruises from the door closing on occupants’ arms and legs while entering and exiting the vehicle. The function of the check arm system is to provide hold-open assist at specific angles and to assist with door closing energy. It does not provide vertical support of the door and is independent of the latching mechanism. This failure is progressive and detectable by vehicle occupants. Consumers commonly report hearing a popping or snapping noise when opening and closing the door. This noise is caused by some of the welds between the bracket and door structure failing and detaching. There may also be visible damage present to the welds in the door structure. Continued use of the door may result in all welds separating and the bracket fully detaching from the door structure, which could lead to increased resistance in closing and opening the door, restrained window operation, and the door freely rotating when open. ODI inspected 3 consumer vehicles in the field, and 2 test vehicles at Ford’s testing facility. The test vehicles were retrofitted with the failed component. ODI observed an increased door closing resistance, however, was unable to reproduce an inadvertent open while parked or driving, or a failure to latch or open condition. Testing also verified this failure did not affect the door ajar warning system. This system provides an audible and visual warning in the event a door did not achieve primary latch position. Ford has provided details on a one-time-repair customer satisfaction program (23B56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring their vehicle to a Ford dealership for a proactive repair. Dealers will inspect the door check arm welds for damage and will either provide a rivet plate to reinforce the existing door check arm or will provide a replacement door, depending on the level of damage present.  Customers will be eligible for reimbursement if they previously paid to repair this issue. In view of the high detectability of failure, low potential hazard to drivers, and Ford’s customer satisfaction program to provide a proactive repair, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Structure:body:door

On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure conditions include inability to latch and inability to open. Three VOQs reported injuries, one of which requiring medical attention. ODI conducted a consumer survey which yielded an additional 44 injuries (although the VOQs did not indicate any injury), none of which requiring medical attention. All these injuries were bumps/bruises from the door closing on occupants’ arms and legs while entering and exiting the vehicle. The function of the check arm system is to provide hold-open assist at specific angles and to assist with door closing energy. It does not provide vertical support of the door and is independent of the latching mechanism. This failure is progressive and detectable by vehicle occupants. Consumers commonly report hearing a popping or snapping noise when opening and closing the door. This noise is caused by some of the welds between the bracket and door structure failing and detaching. There may also be visible damage present to the welds in the door structure. Continued use of the door may result in all welds separating and the bracket fully detaching from the door structure, which could lead to increased resistance in closing and opening the door, restrained window operation, and the door freely rotating when open. ODI inspected 3 consumer vehicles in the field, and 2 test vehicles at Ford’s testing facility. The test vehicles were retrofitted with the failed component. ODI observed an increased door closing resistance, however, was unable to reproduce an inadvertent open while parked or driving, or a failure to latch or open condition. Testing also verified this failure did not affect the door ajar warning system. This system provides an audible and visual warning in the event a door did not achieve primary latch position. Ford has provided details on a one-time-repair customer satisfaction program (23B56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring their vehicle to a Ford dealership for a proactive repair. Dealers will inspect the door check arm welds for damage and will either provide a rivet plate to reinforce the existing door check arm or will provide a replacement door, depending on the level of damage present.  Customers will be eligible for reimbursement if they previously paid to repair this issue. In view of the high detectability of failure, low potential hazard to drivers, and Ford’s customer satisfaction program to provide a proactive repair, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Structure:body:door:hinge And Attachments

On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure conditions include inability to latch and inability to open. Three VOQs reported injuries, one of which requiring medical attention. ODI conducted a consumer survey which yielded an additional 44 injuries (although the VOQs did not indicate any injury), none of which requiring medical attention. All these injuries were bumps/bruises from the door closing on occupants’ arms and legs while entering and exiting the vehicle. The function of the check arm system is to provide hold-open assist at specific angles and to assist with door closing energy. It does not provide vertical support of the door and is independent of the latching mechanism. This failure is progressive and detectable by vehicle occupants. Consumers commonly report hearing a popping or snapping noise when opening and closing the door. This noise is caused by some of the welds between the bracket and door structure failing and detaching. There may also be visible damage present to the welds in the door structure. Continued use of the door may result in all welds separating and the bracket fully detaching from the door structure, which could lead to increased resistance in closing and opening the door, restrained window operation, and the door freely rotating when open. ODI inspected 3 consumer vehicles in the field, and 2 test vehicles at Ford’s testing facility. The test vehicles were retrofitted with the failed component. ODI observed an increased door closing resistance, however, was unable to reproduce an inadvertent open while parked or driving, or a failure to latch or open condition. Testing also verified this failure did not affect the door ajar warning system. This system provides an audible and visual warning in the event a door did not achieve primary latch position. Ford has provided details on a one-time-repair customer satisfaction program (23B56), stating that they will provide customers with a letter, currently targeted for March 2024, to bring their vehicle to a Ford dealership for a proactive repair. Dealers will inspect the door check arm welds for damage and will either provide a rivet plate to reinforce the existing door check arm or will provide a replacement door, depending on the level of damage present.  Customers will be eligible for reimbursement if they previously paid to repair this issue. In view of the high detectability of failure, low potential hazard to drivers, and Ford’s customer satisfaction program to provide a proactive repair, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

AQ22002 · Healey Brothers Ford / Open Recall Sale

Opened Jun 3, 2022 · No close date supplied

Status: open (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump:control/drive Module

NHTSA is opening this audit query to investigate whether Healey Brothers Ford, LLC of Beacon, New York, has complied with the requirements of the National Traffic and Motor Vehicle Safety Act. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliance with Federal Motor Vehicle Safety Standards and in turn that a dealer not deliver a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates this dealer delivered at least one new vehicle to a first purchaser without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.

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