MY 2012 FORD ESACPE KEEPS STALLING WHILE I AM DRIVING AND FORD DEALERSHIP SAYS THERE IS NOTHING WRONG WITH IT. I AM A 68 YEAR OLD WIDOW AND THIS IS MY ONLY MEANS OF TRANPORTATION. IT HAS DONE THIS 5 TIMES IN LESS THEN A MONTH.I CAN BE DRIVING 45 MILES AN HOUR AND IT WILL STALL AND AT THAT TIME I CANNOT ACCELERATE,I HAVE TO PRAY …
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MY 2012 FORD ESACPE KEEPS STALLING WHILE I AM DRIVING AND FORD DEALERSHIP SAYS THERE IS NOTHING WRONG WITH IT. I AM A 68 YEAR OLD WIDOW AND THIS IS MY ONLY MEANS OF TRANPORTATION. IT HAS DONE THIS 5 TIMES IN LESS THEN A MONTH.I CAN BE DRIVING 45 MILES AN HOUR AND IT WILL STALL AND AT THAT TIME I CANNOT ACCELERATE,I HAVE TO PRAY AND TRY TO COAST OUT OF TRAFFIC. I PULL OVER AND WHILE THE ENGINE IS STILL RUNNING THE WRENCH DASHBOARD LIGHT COMES ON. I SHUT IT OFF AND RESTART IT AND IT RUNS NORMALLY UNTIL THE NEXT TIME IT HAPPENS WHICH I NEVER KNOW WHEN THAT WILL BE.
NHTSA ODI #11230611
Mileage unknown · Jun 28, 2019
Unknown Or Other
REAR HATCH DOOR LEAKS WATER WHEN IT RAINS AND ALSO WHEN WASHING CAR. THE HATCH LOCKS UP AND WILL NOT OPEN. I HAVE PAID FOR THE REPAIR ON 2 OCCASIONS AND NOW IT HAS LOCKED UP AGAIN AND WILL NOT OPEN. THIS IS A DEFECT AND ALSO A SAFETY RELATED DEFECT AND NOT IN COMPLIANCE WITH US SAFETY STANDARDS. THIS HAPPENS AT ALL LOCATIONS.…
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REAR HATCH DOOR LEAKS WATER WHEN IT RAINS AND ALSO WHEN WASHING CAR. THE HATCH LOCKS UP AND WILL NOT OPEN. I HAVE PAID FOR THE REPAIR ON 2 OCCASIONS AND NOW IT HAS LOCKED UP AGAIN AND WILL NOT OPEN. THIS IS A DEFECT AND ALSO A SAFETY RELATED DEFECT AND NOT IN COMPLIANCE WITH US SAFETY STANDARDS. THIS HAPPENS AT ALL LOCATIONS. IT HAPPENED TWO TIMES IN TUCSON,AZ AND NOW A THIRD TIME HERE IN CA ON 06/12/2019.
NHTSA ODI #11228284
33,100 miles · Apr 8, 2019
Fuel/propulsion SystemUnknown Or OtherVehicle Speed ControlCrash
IN A PRIVATE PARKING LOT, AFTER EXECUTING A 90 DEGREE LEFT TURN INTO A PARKING SPOT AND WITH THE BRAKE PEDAL APPLIED IN ORDER TO SLOW THEN STOP THE VEHICLE, THE VEHICLE SURGED FORWARD JUST BEFORE COMING TO A COMPLETE STOP. YOU COULD HEAR THE ENGINE REV UP AS IT SURGED FORWARD. APPLICATION OF THE BRAKE PEDAL DID NOTHING TO SLOW…
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IN A PRIVATE PARKING LOT, AFTER EXECUTING A 90 DEGREE LEFT TURN INTO A PARKING SPOT AND WITH THE BRAKE PEDAL APPLIED IN ORDER TO SLOW THEN STOP THE VEHICLE, THE VEHICLE SURGED FORWARD JUST BEFORE COMING TO A COMPLETE STOP. YOU COULD HEAR THE ENGINE REV UP AS IT SURGED FORWARD. APPLICATION OF THE BRAKE PEDAL DID NOTHING TO SLOW IT DOWN. AFTER THE VEHICLE WAS JARRED BY STRIKING THE CURB THE ENGINE RETURNED TO NORMAL IDOL. SO MUCH POWER WAS APPLIED IN THE SURGE THAT THE VEHICLE JUMPED A CURB, TRAVELED OVER A A GRASS PLOT AND STRUCK ANOTHER CAR ON THE OTHER SIDE. OUR FORD ESCAPE SUFFERED FRONT END DAMAGE (TOWARD DRIVERS SIDE) AND THE OTHER VEHICLE (A FORD ECO -BOOST) SUFFERED FRONT AND DRIVERS SIDE DAMAGE. NOTE THAT THE VEHICLE WAS TRAVELING FORWARD AT ABOUT ONE MPH (ALMOST TO A FULL STOP) WHEN THE SURGE OCCURRED. AS IT SURGED THE SPEED INCREASED RAPIDLY TO ABOUT SEVEN TO TEN MPH. THE VEHICLES WERE NOT TOWED AT THE TIME BUT WHEN DRIVING A SHORT DISTANCE HOME A SEVERE DEFECT IN THE STEERING (PULL TO THE LEFT) WAS NOTICED MAKING IT VIRTUALLY INOPERABLE. THE VEHICLE WILL BE TOWED FROM OUR DRIVEWAY TO THE BODY SHOP.
NHTSA ODI #11194555
43,200 miles · Dec 3, 2018
EngineUnknown Or Other
MY CAR HAS STALLED ABOUT 10 TIMES WHILE DRIVING SINCE I BOUGHT IT ON HIGHWAY AND STREETS. SUDDENLY MOTOR DIES AND ITS SO DRAMATICALLY DANGEROUS DUE THAT I HAVE ONLY A FEW METERS TO MANEUVER. THE CHECK ENGINE LIGHT COMES AND GOES. I TOOK TO AUTOZONE AND THEY CONNECTED THE SCANNER AND CAME OUT TROUBLE CODE P2111. WHICH MEAN THRO…
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MY CAR HAS STALLED ABOUT 10 TIMES WHILE DRIVING SINCE I BOUGHT IT ON HIGHWAY AND STREETS. SUDDENLY MOTOR DIES AND ITS SO DRAMATICALLY DANGEROUS DUE THAT I HAVE ONLY A FEW METERS TO MANEUVER. THE CHECK ENGINE LIGHT COMES AND GOES. I TOOK TO AUTOZONE AND THEY CONNECTED THE SCANNER AND CAME OUT TROUBLE CODE P2111. WHICH MEAN THROTTLE BODY GOT STUCK OR SO. I HAVE AN APPOINTMENT WITH FORD DEALER ON 12/05/2018 TO SEE IF THEY FIX. DEFINITELY IS A BIG ISSUE TO DANGEROUS FOR EVERYBODY. ONLY HAPPENS WHEN DRIVING LESS THAN 50MPH. I HAVE JUST RECORDED THE CHECK ENGINE LIGHT ON MY PHONE. CAR CAN STALL AT ANY POINT AT ANY TIME AND IT'S HARD TO DOCUMENT IT
NHTSA ODI #11155803
30,000 miles · Oct 14, 2018
Unknown Or Other
EVAPORATIVE EMISSIONS ISSUE WITH FLAP/FUEL TANK COVER GIVING A ENGINE WARNING LIGHT AND FLAG FOR EMISSIONS CONTROL SYSTEM - KNOWN DEFECTS WITH FORD'S CARS/TRUCKS. DEALER SAYS IT'S PROBABLY A PIPE - FUEL FILLER (PART FOCL8Z-9034-A/B R&R ISSUE BUT LOCAL MECHANICS ALL SAY IT'S THE FLAP/COVER ISSUE/PROBLEM FOR GAS TANKS - A KNOWN FO…
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EVAPORATIVE EMISSIONS ISSUE WITH FLAP/FUEL TANK COVER GIVING A ENGINE WARNING LIGHT AND FLAG FOR EMISSIONS CONTROL SYSTEM - KNOWN DEFECTS WITH FORD'S CARS/TRUCKS. DEALER SAYS IT'S PROBABLY A PIPE - FUEL FILLER (PART FOCL8Z-9034-A/B R&R ISSUE BUT LOCAL MECHANICS ALL SAY IT'S THE FLAP/COVER ISSUE/PROBLEM FOR GAS TANKS - A KNOWN FORD DEFECT AND SHOULD'VE BEEN PART OF ALL SIMILAR FORD RECALLS FOR SAME ISSUE/PROBLEM THAT HAS BEEN RECALLED ON OTHER FORD VEHICLES/MODELS. I'M BEING TOLD THIS IS A $600-800 REPAIR BY THE LOCAL DEALER.
NHTSA ODI #11140193
Mileage unknown · Sep 20, 2018
Unknown Or Other
2 ISSUES. REAR WINDOW LEAK AND SHORTED OUT THE MTOR TO ALLOW THE LIFT GATE TO OPERATE, REMAINS SHUT. SECOND ISSUE, REAR WIPER MOTOR OVERHEATS AND BURNED OUT. MOTOR CONTINUES TO RECEIVE ELECTRICITY AND OVERHEATS WHICH COULD CAUSE A FIRE HAZARD
NHTSA ODI #11130490
Mileage unknown · Aug 30, 2018
Unknown Or Other
SUNROOF LEAKS AND LEAKS INSIDE OF MY CAR
NHTSA ODI #11123386
87,000 miles · Jun 26, 2018
Unknown Or Other
DRIVER SIDE DOOR ALERT REMAINS ON EVEN WHEN DOOR IS SHUT TIGHT AND LOCKED. UPON PLACING KEY IN IGNITION DINGING IS CONSTANT AND DOOR ICON STAYS ON. WHEN LOCKING VEHICLE UPON EXITING WITH REMOTE IT DOUBLE BEEPS AND INTERIOR LIGHTS STAY LIT. WHEN LOCKING DOORS WITH POWER LOCKS FROM INSIDE VEHICLE THEY AUTOMATICALLY POP BACK UNLOCK…
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DRIVER SIDE DOOR ALERT REMAINS ON EVEN WHEN DOOR IS SHUT TIGHT AND LOCKED. UPON PLACING KEY IN IGNITION DINGING IS CONSTANT AND DOOR ICON STAYS ON. WHEN LOCKING VEHICLE UPON EXITING WITH REMOTE IT DOUBLE BEEPS AND INTERIOR LIGHTS STAY LIT. WHEN LOCKING DOORS WITH POWER LOCKS FROM INSIDE VEHICLE THEY AUTOMATICALLY POP BACK UNLOCKED. DOOR LATCH IS FINE. DOOR WILL SHUT AND LOCK THROUGH MANUAL MEANS. SENSOR IS MISREADING ACTIONS AND CAUSING SAFETY ISSUE WITH UNABLE TO LOCK DOORS WHILE DRIVING.
NHTSA ODI #11103988
Mileage unknown · Jun 6, 2018
Unknown Or Other
I GOT THE NOTICE FOR THE RECALL. I CALLED MY FORD DEALERSHIP FERMAN FORD AND THEY SAID THEY WOULD CALL ME WHEN PART CAME IN. I CALLED BACK ASKING THEM AND THEY STATED THAT FORD ONLY SENDS RECALL ITEMS WHEN THEY WANT AND THE DEALERSHIP HAS NO CONTROL OVER IT. I CALLED FORD HEAD OFFICE THEY SAID THEY CAN NOT DO ANYTHING UNTIL DIAG…
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I GOT THE NOTICE FOR THE RECALL. I CALLED MY FORD DEALERSHIP FERMAN FORD AND THEY SAID THEY WOULD CALL ME WHEN PART CAME IN. I CALLED BACK ASKING THEM AND THEY STATED THAT FORD ONLY SENDS RECALL ITEMS WHEN THEY WANT AND THE DEALERSHIP HAS NO CONTROL OVER IT. I CALLED FORD HEAD OFFICE THEY SAID THEY CAN NOT DO ANYTHING UNTIL DIAGNOSED. I TOLD THEM IT IS A RECALL. THEY STATED THEY CANNOT DO ANYTHING TILL DIAGNOSED. I STILL DON'T HAVE THE RECALL DONE. I NEED HELP I GETTING THIS DONE FOR MY CAR.
NHTSA ODI #11100303
Mileage unknown · Apr 20, 2018
Fuel/propulsion SystemUnknown Or Other
I HAD A RECALL ON MY TRUCK THAT I RECEIVED IN THE MAIL ABOUT A COUPLE WEEKS AGO AND I TRIED TO GET IN TOUCH WITH THE DEALER AND THE MANUFACTURER AND COULDN'T GET THROUGH TO NEITHER LOCATIONS
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.