NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
116 reportsClear category filter131,000 miles · Aug 2, 2015
EngineFuel/propulsion SystemPower Train
VEHICLE STALLED AND WENT INTO "LIMP-HOME" MODE AFTER ACCELERATING FROM A STOPPED CONDITION.("LIMP-HOME" MODE IS A MODE PROGRAMMED BY FORD ENGINEERS TO ONLY ALLOW THE VEHICLE TO MOVE FORWARD UNDER LIMITED POWER, GENERALLY ONLY 1-2 MPH.) I LATER FOUND OUT THAT THIS WAS DUE TO A FAULTY ELECTRONIC THROTTLE BODY. THE VEHICLE THEN ST…
Read full complaint
VEHICLE STALLED AND WENT INTO "LIMP-HOME" MODE AFTER ACCELERATING FROM A STOPPED CONDITION.("LIMP-HOME" MODE IS A MODE PROGRAMMED BY FORD ENGINEERS TO ONLY ALLOW THE VEHICLE TO MOVE FORWARD UNDER LIMITED POWER, GENERALLY ONLY 1-2 MPH.) I LATER FOUND OUT THAT THIS WAS DUE TO A FAULTY ELECTRONIC THROTTLE BODY. THE VEHICLE THEN STALLED AN ADDITIONAL TWO TIMES ABOUT TWO WEEKS APART FROM THE FIRST INCIDENT. I WAS ABLE TO USE MY OWN OBD II CODE SCANNER TO DETECT THE ERROR CODE P2111. I FOUND OUT THAT THIS COMPONENT WAS DETERMINED TO BE FAULTY AND FORD MOTOR CORPORATION ISSUED AN EXTENDED WARRANTY COVERAGE FOR THIS COMPONENT. HOWEVER, FORD WILL ONLY REPLACE THIS PART IF THEY ARE ABLE TO DOCUMENT THE ERROR CODE THEMSELVES ON THEIR CODE SCANNER. THE PROBLEM LIES IN THE DESIGN OF THIS VEHICLE IN THAT IT WON'T STORE THIS PARTICULAR CODE. WHEN THE VEHICLE STALLS, THE ONLY COURSE OF ACTION IS TO TURN OFF THE IGNITION AND TURN IT BACK ON IN HOPES OF RESETTING THE TRHOTTLE BODY. THIS WORKS BUT IT CANCELS THE ERROR CODE. THE DRIVER IS FORCED TO EMPLOY THIS TECHNIQUE TO CONTINUE THEIR TRAVEL OR FACED WITH THE OPTION OF WAITING FOR FORD TO COME AND SCAN FOR THE CODE THEMSELVES. IF THIS HAPPENS AFTER NORMAL WORK HOURS, THIS OF COURSE IS NOT AN OPTION. THE FACT THAT THIS ERROR CODE ERASES ITSELF IN AN ATTEMPT TO GET THE VEHICLE MOVING AGAIN IS A CATCH 22 SITUATION AND ONE THAT FORD SHOULD CORRECT. I WAS FORCED TO PURCHASE MY OWN REPLACEMENT THROTTLE BODY SINCE FORD WOULD NOT REPLACE IT.
NHTSA ODI #10745673
125,000 miles · Jun 18, 2015
Fuel/propulsion SystemPower Train
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL CAP WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP MALFUNCTIONED AND THE TRANSMISSION DEVELOPED A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMAT…
Read full complaint
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL CAP WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP MALFUNCTIONED AND THE TRANSMISSION DEVELOPED A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA ODI #10725974
138,000 miles · May 28, 2015
Fuel/propulsion SystemUnknown Or OtherVehicle Speed Control
DRIVING TO WORK WHICH IS ABOUT 2 MILES FROM WHERE I AM LOCATED AT. MY CAR SUDDENLY LOSES POWER, THE RADIO IS STILL WORKING, A/C IS STILL WORKING AS WELL AS THE ENGINE BUT I WAS NOT GETTING NO ACCELERATION AT ALL AND TO TOP IT ALL OFF, MY STEERING WHEEL LOCKED ON ME AND 3 LIGHTS ON THE DASHBOARD ILLUMINATED: WRENCH LIGHT, OIL AND…
Read full complaint
DRIVING TO WORK WHICH IS ABOUT 2 MILES FROM WHERE I AM LOCATED AT. MY CAR SUDDENLY LOSES POWER, THE RADIO IS STILL WORKING, A/C IS STILL WORKING AS WELL AS THE ENGINE BUT I WAS NOT GETTING NO ACCELERATION AT ALL AND TO TOP IT ALL OFF, MY STEERING WHEEL LOCKED ON ME AND 3 LIGHTS ON THE DASHBOARD ILLUMINATED: WRENCH LIGHT, OIL AND ENGINE LIGHT. I GOT THE ENGINE LIGHT FIXED THE OTHER WEEK AS WELL AS AN OIL CHANGE SEVERAL WEEKS BACK AND THE WRENCH WAS THE FIRST FOR ME. I DONE SOME RESEARCH AND I SEE THAT I AM NOT THE ONLY CUSTOMER WITH A FORD ESCAPE WITH THIS PROBLEM. I CALLED DIFFERENT MECHANICS, SOME SAY ITS THE ALTERNATOR OR IT COULD BE THE THROTTLE BODY, BUT EITHER WAY I AM SCREWED BECAUSE FORD CHARGES AN ARM AND A LEG TO FIX THE PROBLEM, BUT DOES NOT REFUND YOU IF THE PROBLEM CONTINUES TO PERSIST. I CALLED MY LOCAL FORD DEALERSHIP IN FT. MYERS, FL AND THEY TOLD ME TO MAKE AN APPOINTMENT AND PAY A $100 FOR A DIAGNOSTIC TOO SEE WHAT THE PROBLEM COULD BE, MY ISSUE IS THAT I AM AFRAID THAT I CAN NOT EVEN MAKE IT TO THE DEALERSHIP AND I END UP IN AN ACCIDENT OR I PAY A $100 FOR THEM TOO TELL ME THAT THERE IS NOTHING WRONG WITH MY CAR(SOMETHING FORD IS KNOWN FOR). I HOPE SOMETHING IS GETTING DONE WITH THIS PROBLEM, IF NOT FORD IS GOING TO LOSE ITS CUSTOMERS AND IF SO I AM GOING TO SWITCH OVER TO DODGE.
NHTSA ODI #10721905
106,200 miles · Apr 30, 2015
Fuel/propulsion SystemPower Train
DRIVING TO WORK THIS MORNING AT 70 MPH IN THE FAR LEFT LANE, CAR AGAIN SUDDENLY LOSES POWER, SLOWS WAY DOWN, NO RESPONSE WHEN PUSHING ON GAS PEDAL AND THE WRENCH LIGHT WAS ON AGAIN. TURNED ON HAZARDS AND HAD TO CROSS 4 LANES OF HEAVY MORNING COMMUTING TRAFFIC TO GET OFF THE FREEWAY. AS I STOPPED THE CAR, AGAIN IT ACTED LIKE IT W…
Read full complaint
DRIVING TO WORK THIS MORNING AT 70 MPH IN THE FAR LEFT LANE, CAR AGAIN SUDDENLY LOSES POWER, SLOWS WAY DOWN, NO RESPONSE WHEN PUSHING ON GAS PEDAL AND THE WRENCH LIGHT WAS ON AGAIN. TURNED ON HAZARDS AND HAD TO CROSS 4 LANES OF HEAVY MORNING COMMUTING TRAFFIC TO GET OFF THE FREEWAY. AS I STOPPED THE CAR, AGAIN IT ACTED LIKE IT WAS GOING TO STALL OUT. PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. TURNED THE CAR BACK ON, WHICH DIDN'T FIRE UP AS USUAL, BUT IT DID RESTART. PUT THE CAR IN DRIVE AND DROVE TO WORK WITHOUT INCIDENT. I AM SCARED TO DRIVE THIS CAR ANYMORE! PEOPLE ON THE FREEWAY WERE NOT WILLING TO SLOW DOWN TO LET ME OVER, THE KEPT FLYING AROUND ME. I CALLED TWO DEALERSHIPS AND EXPLAINED WHAT WAS HAPPENING AND BOTH SAID THEY WOULD HAVE TO CHARGE ME TO DIAGNOSE THE PROBLEM REGARDLESS OF THE REPORTED THROTTLE BODY ISSUES. THEY TOLD ME IF THE PROBLEM DIDN'T HAPPEN WHEN THEY TEST DROVE MY CAR OR IF THE CODE DIDN'T COME UP THAT THERE WAS NOTHING THEY COULD DO FOR ME. I WOULD JUST HAVE TO HOPE IT WOULDN'T HAPPEN AGAIN!? *TR
NHTSA ODI #10713832
106,177 miles · Apr 30, 2015
Fuel/propulsion SystemVehicle Speed Control
STARTED ACCELERATING AS I WAS APPROACHING THE FREEWAY ENTRANCE, SUDDENLY LOST POWER. PUSHED DOWN ON GAS PEDAL AND FELT NO RESPONSE IN ACCELERATION. TURNED ON HAZARDS AND CROSSED TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. AS I STOPPED TO PUT THE CAR IN PARK, THE CAR SEEMED JERKY LIKE IT WAS ABOUT TO STALL. PUT THE CAR I…
Read full complaint
STARTED ACCELERATING AS I WAS APPROACHING THE FREEWAY ENTRANCE, SUDDENLY LOST POWER. PUSHED DOWN ON GAS PEDAL AND FELT NO RESPONSE IN ACCELERATION. TURNED ON HAZARDS AND CROSSED TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. AS I STOPPED TO PUT THE CAR IN PARK, THE CAR SEEMED JERKY LIKE IT WAS ABOUT TO STALL. PUT THE CAR IN PARK, TUNED OFF THE ENGINE. RESTARTED THE CAR, IT DIDN'T FIRE UP RIGHT AWAY AS IT USUALLY DOES, HOWEVER IT DID START. PUT THE CAR IN DRIVE AND DROVE HOME WITHOUT FURTHER INCIDENT THAT DAY. *TR
NHTSA ODI #10713826
84,000 miles · Mar 31, 2015
Fuel/propulsion System
I DRIVE A 2009 FORD ESCAPE WHICH HAS BEEN METICULOUSLY MAINTAINED AND IS IN EXCELLENT SHAPE. IN MARCH OF 2015 I BEGAN TO NOTICE THAT PUDDLES OF GASOLINE WERE APPEARING UNDER MY VEHICLE. I TOOK IT TO THE DEALER IMMEDIATELY AND WAS INFORMED THAT THE FUEL TANK HAD RUSTED THROUGH AND WAS LEAKING. THIS IS ARGUABLY ONE OF THE MOST SER…
Read full complaint
I DRIVE A 2009 FORD ESCAPE WHICH HAS BEEN METICULOUSLY MAINTAINED AND IS IN EXCELLENT SHAPE. IN MARCH OF 2015 I BEGAN TO NOTICE THAT PUDDLES OF GASOLINE WERE APPEARING UNDER MY VEHICLE. I TOOK IT TO THE DEALER IMMEDIATELY AND WAS INFORMED THAT THE FUEL TANK HAD RUSTED THROUGH AND WAS LEAKING. THIS IS ARGUABLY ONE OF THE MOST SERIOUS SAFETY HAZARDS THAT CAN BE FOUND ON A VEHICLE, ESPECIALLY FOR ONE THAT IS ONLY 6 YEARS OLD. FORD SHOULD HAVE ADEQUATE MEASURES IN PLACE TO PREVENT RUST ON SUCH A CRUCIAL PART OF THE VEHICLE. *TR
NHTSA ODI #10702943
61,477 miles · Feb 5, 2015
Fuel/propulsion SystemVehicle Speed Control
THROTTLE BODY EMISSIONS SENSOR. EEC TEST CODES FOR THROTTLE POSITION SENSORS A & B. CHECK ENGINE LIGHT STARTED TO COME ON AND GO OFF PERIODICALLY. HAD IS CHECKED OUT AT MULTIPLE PLACES OVER THE NEXT YEAR AND NOW IS OVER 80,000 AND FORD REFUSES TO COVER UNDER WARRANTY. *TR
NHTSA ODI #10681492
20,000 miles · Jan 15, 2015
Fuel/propulsion SystemVehicle Speed Control
WAS ENTERING HIGHWAY, ATTEMPTING TO MERGE. ATTEMPTED TO ACCELERATE AND IT STALLED. WE WERE APPROXIMATELY 115 MILES FROM HOME, AND IT ATTEMPTED TO STALL TWICE ON THE WAY HOME. TOOK IT TO LOCAL DEALER, THEY TRIED TO DIAGNOSE THE PROBLEM WITH NO LUCK, KEPT IT OVERNIGHT TO DRIVE IT THE NEXT DAY IN HOPES IT WOULD DUPLICATE THE ISSUE…
Read full complaint
WAS ENTERING HIGHWAY, ATTEMPTING TO MERGE. ATTEMPTED TO ACCELERATE AND IT STALLED. WE WERE APPROXIMATELY 115 MILES FROM HOME, AND IT ATTEMPTED TO STALL TWICE ON THE WAY HOME. TOOK IT TO LOCAL DEALER, THEY TRIED TO DIAGNOSE THE PROBLEM WITH NO LUCK, KEPT IT OVERNIGHT TO DRIVE IT THE NEXT DAY IN HOPES IT WOULD DUPLICATE THE ISSUE, BUT, IT DIDN'T. SINCE THEN, IT HAS DONE IT, PROBABLY, TWICE A YEAR. SOMETIMES IT WILL DO IT ON THE INTERSTATE, AND, SOMETIMES IN TOWN. WE NOW HAVE 36000 MILES ON IT. *TR
NHTSA ODI #10672836
43,000 miles · Nov 12, 2014
Fuel/propulsion System
FORD ESCAPE- PROBLEM WITH "CHECK FUEL INLET" LIGHT AND "CHECK ENGINE" LIGHT. I TOOK MY CAR (ORIGINAL OWNER) IN THE FIRST TIME AND PAID CLOSE TO $500 TO HAVE A DIAGNOSTIC CHECK RUN TO "FIX" THE ISSUE, ONLY TO HAVE THE PROBLEM REOCCUR DAYS LATER. THE "CHECK FUEL INLET" LIGHT USUALLY COMES AND GOES, BUT RECENTLY HAS REMAINED STEA…
Read full complaint
FORD ESCAPE- PROBLEM WITH "CHECK FUEL INLET" LIGHT AND "CHECK ENGINE" LIGHT. I TOOK MY CAR (ORIGINAL OWNER) IN THE FIRST TIME AND PAID CLOSE TO $500 TO HAVE A DIAGNOSTIC CHECK RUN TO "FIX" THE ISSUE, ONLY TO HAVE THE PROBLEM REOCCUR DAYS LATER. THE "CHECK FUEL INLET" LIGHT USUALLY COMES AND GOES, BUT RECENTLY HAS REMAINED STEADY. I HAVE HAD THIS PROBLEM FOR OVER A YEAR. I HAVE HAD THE CAR BACK TO THE DEALERSHIP AND THEY WANT ANOTHER DIAGNOSTIC FEE AND ANY ADDITIONAL REPAIRS WILL BE OUT OF MY POCKET. I GOGGLED " FORD CHECK FUEL INLET" AND FOUND MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE. EVERYONE KEEPS TAKING THEIR FORD ESCAPE IN TO HAVE THE PROBLEM FIXED, ONLY TO FIND THE LIGHT RETURNS LATER AND THEY ARE PAYING ADDITIONAL FEES FOR MORE DIAGNOSTIC AND REPAIRS. THIS PROBLEM NEEDS TO BE ADDRESSED WITH A RECALL. WHEN I CALLED THE FORD MOTOR CO. ABOUT MY CONCERN, THE MAN SAID THERE WAS NOTHING THEY COULD DO EXCEPT MAKE RECORD OF MY COMPLAINT. PLEASE LOOK INTO THIS. THANK YOU. *TR
NHTSA ODI #10654590
130,000 miles · Oct 16, 2014
Electrical SystemEngineFuel/propulsion System
SEPTEMBER 10 2014, VEHICLE WAS SERVICED AT HENRY CURTIS FORD IN PETALUMA CALIFORNIA FOR RECALL 14S05. PRIOR TO THIS RECALL, WE HAD NO PROBLEMS WITH OUR VEHICLE. OCTOBER 3 2014, VEHICLE STALLED AT 65 MPH DRIVING ON HIGHWAY. MY WIFE WAS DRIVING UP HILL ON THE HIGHWAY IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY TO…
Read full complaint
SEPTEMBER 10 2014, VEHICLE WAS SERVICED AT HENRY CURTIS FORD IN PETALUMA CALIFORNIA FOR RECALL 14S05. PRIOR TO THIS RECALL, WE HAD NO PROBLEMS WITH OUR VEHICLE. OCTOBER 3 2014, VEHICLE STALLED AT 65 MPH DRIVING ON HIGHWAY. MY WIFE WAS DRIVING UP HILL ON THE HIGHWAY IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY TO THE SHOULDER. VEHICLE TOWED TO REPAIR SHOP, UNABLE TO FIND ANY ERROR CODES. VEHICLE TOWED TO HENRY CURTIS FORD DEALERSHIP IN PETALUMA CALIFORNIA WHERE THE VEHICLE WAS PURCHASED NEW IN 2008. A $145 DIAGNOSTIC WAS DONE AND ONLY ONE ERROR CODE WAS REPORTED BY THE DEALER. CODE B1239 ( AIR FLOW BLEND DOOR DRIVER CIRCUIT FAILURE). VEHICLE COULD BE DRIVEN AS THERE WERE NO CHECK ENGINE LIGHTS ON AT THAT TIME. WE PICKED UP THE VEHICLE FROM HENRY CURTIS FORD, AND DROVE HOME. OCTOBER 10 2014. RPM'S SHIFTING UP AND DOWN WHILE DRIVING ON THE HIGHWAY AT 65MPH. HAD VEHICLE TOWED TO REPAIR SHOP IN SAN FRANCISCO. SERVICED AND REPLACED PARTS FOR B1239 ERROR. MECHANIC TEST DROVE VEHICLE AND NOW ANOTHER ERROR CODE DISPLAYS CODE P2112. P2112 FORD - THROTTLE ACTUATOR CONTROL SYSTEM ERROR. THE MECHANIC IS REPLACING THE THROTTLE BODY AND REPROGRAMMING THE PCM. I CALLED THE FORD DEALERSHIP AND WAS TOLD MY VIN IS NOT COVERED UNDER ANY RECALLS FOR P2112. WHEN I ASKED ABOUT CONSUMER SATISFACTION PROGRAM 13N03, I WAS TOLD MY VIN IS NOT INCLUDED. WE HAD NO PROBLEMS WITH THE VEHICLE PRIOR TO BRINGING IT IN FOR THE RECALL 14S05. NOW AFTER THAT SERVICE WE ARE HAVING SEVERAL PROBLEMS AND I HAVE READ THAT OTHER VEHICLE OWNERS ARE ALSO HAVING THE SAME P2112 ERROR. FORD SHOULD INCLUDE OUR VEHICLE IN THIS PROBLEM AND SEE IF THE OTHER TWO INCIDENTS WE HAVE ARE RELATED SOME HOW. EVERYONE I SPOKE TO AT FORD DID NOT WANT TO HELP, BUT CONTINUE TO CHARGE ME MORE DIAGNOSTIC CHARGES AND REPAIR. THANKFULLY WE HAVE AN HONEST MECHANIC THAT IS HELPING US OUT. *TR
NHTSA ODI #10648279
NHTSA investigations
3DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
Illustration