MY VEHICLE IS COMING ALIVE AT NIGHT WITH HEADLIGHTS AND RADIO COMING ON THAT I HAVEN'T BE ABLE TO PARK IT IN MY GARAGE AS O FEEL LIKE IT MAY END UP CATCHING FIRE. WHILE DRIVING IT WILL SHUT DOWN THE TURN SIGNALS, BREAK LIGHTS, AND CLIMATE CONTROLS AND SHUT OFF THE RADIO. I'VE NARROWLY AVOIDED MANY COLLISIONS DUE TO HAVING NO TUR…
Read full complaint
MY VEHICLE IS COMING ALIVE AT NIGHT WITH HEADLIGHTS AND RADIO COMING ON THAT I HAVEN'T BE ABLE TO PARK IT IN MY GARAGE AS O FEEL LIKE IT MAY END UP CATCHING FIRE. WHILE DRIVING IT WILL SHUT DOWN THE TURN SIGNALS, BREAK LIGHTS, AND CLIMATE CONTROLS AND SHUT OFF THE RADIO. I'VE NARROWLY AVOIDED MANY COLLISIONS DUE TO HAVING NO TURN SIGNALS AND BREAK LIGHTS AT NIGHT AND THROUGHOUT THE DAY. I'VE TALKED TO OTHER OWNERS OF THE MODEL YEARS IN QUESTION AND ALL SEEM TO SHARE SIMILAR EXPERIENCES SOME ENDING IN ACCIDENTS AND OTHERS PAYING THOUSANDS OUT OF POCKET FOR FAULTY PCM'S OR ELECTRICAL WIRING TO THE IGNITION. IT HAPPENS RANDOMLY WHEN DRIVING OR WHEN THE CAR IS OFF AND IN PARK I FEEL AS IF THIS IS AN ISSUE FORD IS AWARE OF AS I'VE TALKED TO ALMOST 1,000 PEOPLE ALL SHARING SIMILAR ISSUES AND UPON TAKING THEM TO THE DEALER IT'S COSTED $500-$2,000 DEPENDING WHAT THE DEALERS CAME UP WITH SOME BEING THE PCM OTHERS BEING THE WIRING TO THE IGNITION, SOME BEING A BAD FUSE BOX AND THE DEALERS JUST THROW PARTS AT IT TO JUST HAVE THE ISSUE COME BACK 6 MONTHS DOWN THE ROAD AND THEN TRY TO SAY NOW IT'S SOMETHING ELSE AND IT'S GOING TO BE ANOTHER $500-$2,000 IN PARTS OR TRY AND PUSH THE OWNER TO A NEW VEHICLE. I CONTACTED MY LOCAL FORD DEALER AND HE SAID THEY AREN'T EQUIPPED TO DO THIS KIND OF WORK THAT I'LL NEED TO GO TO A HUB DEALERSHIP AND IT WOULD BE ABOUT $400 JUST TO DIAGNOSE WITH HAVING TO PULL THE DASH, STEERING COLUMN AND CHECK THE PCM. THEN IT'D BE PARTS AND LABOR TO FIX THE ISSUE IF THE FIND ANYTHING WRONG BUT I WOULDN'T BE NOTIFIED TILL AFTER THE REPAIRS WERE COMPLETED.
NHTSA ODI #11377456
125,000 miles · Jan 5, 2020
Electrical SystemExterior LightingUnknown Or Other
TIRE PRESSURE LIGHT COMES ON AND AND DOME LIGHT BLINKS WHEN THE CAR IS RUNNING ALL OF THE TIME.
NHTSA ODI #11297203
105,000 miles · Jan 12, 2018
Electrical SystemExterior LightingSteering
POWER STEERING ON CAR WILL SHUT OFF AT RANDOM, AN AUDIBLE CLICK WILL BE HEARD WHEN POWER STEERING SHUTS ON OR OFF, WILL TURN ON AND OFF WHEN GOING STRAIGHT DOWN THE ROAD OR TURNING,HAVING CAUSED ME TO ALMOST CRASH DOZENS OF TIMES. THIS WILL ALSO HAPPEN WHEN VEHICLE IS STATIONARY BE AT A STOP LIGHT OR SIGN, OR EVEN IN DRIVEWAY WH…
Read full complaint
POWER STEERING ON CAR WILL SHUT OFF AT RANDOM, AN AUDIBLE CLICK WILL BE HEARD WHEN POWER STEERING SHUTS ON OR OFF, WILL TURN ON AND OFF WHEN GOING STRAIGHT DOWN THE ROAD OR TURNING,HAVING CAUSED ME TO ALMOST CRASH DOZENS OF TIMES. THIS WILL ALSO HAPPEN WHEN VEHICLE IS STATIONARY BE AT A STOP LIGHT OR SIGN, OR EVEN IN DRIVEWAY WHEN VEHICLE STILL HAS YET TO BE DRIVEN. ALL DASH BOARD LIGHTS WILL ALSO TURN ON AND OFF, THIS SOMETIMES COINCIDES WITH THE SAME TIMING OF THE POWER STEERING GOING ON AND OFF BUT NOT ALWAYS. THE RED BATTERY SYMBOL WILL ALSO TURN ON IN DASHBOARD. EXTERIOR LIGHTS WILL HAVE PULSING GOING ON WITH BRIGHT AND DIMMING. POWER WINDOWS AND LOCKS STILL WORK PROPERLY DURING ALL OF THIS. CENTER CONSOLE (RADIO HEAT CLOCK) WILL TURN ON AND OFF AT RANDOM ALSO NOT NECESSARILY ALL TOGETHER. BATTERY AND ALTERNATOR CHECKED WITH MULTI METER AND WORKING PROPERLY. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS NOW. SOMETIMES IT WONT HAPPEN AT ALL OTHER TIMES IT IS CONSTANT ON THE DRIVES. MY RIDES ARE ANYWHERE BETWEEN 10-45 MINUTES.
I WAS DRIVING ON A TWO LANE RT, SPEED LIMIT 55MPH AT 9PM, NO LIGHTING ALONG RT, ACCELERATING TO KEEP UP SPEED GOING UP A HILL, THE CAR STARTED TO SLOW DOWN. PULLING OVER TO MY RIGHT (OFF THE ROAD ) PUTTING ON MY FLASHERS, WAS NOW AT A COMPLETE STOP WAS HIT IN REAR LEFT DOING DAMAGE TO MY CAR AND THE CAR THAT HIT ME.THE CAR THAT …
Read full complaint
I WAS DRIVING ON A TWO LANE RT, SPEED LIMIT 55MPH AT 9PM, NO LIGHTING ALONG RT, ACCELERATING TO KEEP UP SPEED GOING UP A HILL, THE CAR STARTED TO SLOW DOWN. PULLING OVER TO MY RIGHT (OFF THE ROAD ) PUTTING ON MY FLASHERS, WAS NOW AT A COMPLETE STOP WAS HIT IN REAR LEFT DOING DAMAGE TO MY CAR AND THE CAR THAT HIT ME.THE CAR THAT HIT ME LEFT THE SEEN OF THE ACCIDENT. NO WARNING THIS WAS GOING TO HAPPEN.TOWED CAR TO A FORD DEALER AND HAD FIXED, INTERNAL THROTTLE BODY FAILURE, LUCKY TO BE ALIVE. *TR
NHTSA ODI #10532547
22,000 miles · Jun 27, 2011
Exterior Lighting
LIGHT BULBS (BRAKE, TURN SIGNAL, 3RD BRAKE LIGHT) ARE BURNING OUT AFTER ONLY A SHORT TIME. APPEARS TO BE BURN MARKS NEAR BASE OF BULB, SEEMS THEY ARE BURNING TOO HOT/TOO MUCH CURRENT. THESE BULBS WERE ONLY 2 YEARS OLD, WITH 22000 MILES ON VEHICLE. BOTH REAR BRAKE/TURN SIGNAL PART OF THE 3157 BULBS BURNED OUT. ONE OF THE BU…
Read full complaint
LIGHT BULBS (BRAKE, TURN SIGNAL, 3RD BRAKE LIGHT) ARE BURNING OUT AFTER ONLY A SHORT TIME. APPEARS TO BE BURN MARKS NEAR BASE OF BULB, SEEMS THEY ARE BURNING TOO HOT/TOO MUCH CURRENT. THESE BULBS WERE ONLY 2 YEARS OLD, WITH 22000 MILES ON VEHICLE. BOTH REAR BRAKE/TURN SIGNAL PART OF THE 3157 BULBS BURNED OUT. ONE OF THE BULBS IN THE 3RD BRAKE LIGHT BURNED OUT ALREADY. I REPLACED THE 2 BRAKE/TURN SIGNAL BULBS MYSELF AND TO PASS INSPECTION, HAD TO HAVE DEALER REPLACE 1 OF THE 3RD BRAKE BULBS THAT WAS BURNED OUT, WHICH WAS OUTRAGEOUSLY EXPENSIVE. ($20). *TR
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.