NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
254 reportsClear category filter133,000 miles · Jul 12, 2013
EngineVehicle Speed Control
WHILE DRIVING ON THE BELTLINE, THE VEHICLE STOPPED RESPONDING TO THE ACCELERATOR. I PUT ON HAZARD LIGHTS, CHANGED TWO LANES TO GET TO THE RIGHT-HAND SHOULDER, AND STOPPED. FORTUNATELY THE TRAFFIC WAS NOT HEAVY AT THE TIME (9:30PM). RESTARTING THE VEHICLE FIXED THE PROBLEM, AND I WAS ABLE TO DRIVE HOME. HOWEVER DUE TO THE SAF…
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WHILE DRIVING ON THE BELTLINE, THE VEHICLE STOPPED RESPONDING TO THE ACCELERATOR. I PUT ON HAZARD LIGHTS, CHANGED TWO LANES TO GET TO THE RIGHT-HAND SHOULDER, AND STOPPED. FORTUNATELY THE TRAFFIC WAS NOT HEAVY AT THE TIME (9:30PM). RESTARTING THE VEHICLE FIXED THE PROBLEM, AND I WAS ABLE TO DRIVE HOME. HOWEVER DUE TO THE SAFETY HAZARD, I HAVE NOT DRIVEN IT SINCE. *TR
NHTSA ODI #10524528
57,501 miles · Jul 10, 2013
EngineVehicle Speed Control
I WAS DRIVING DOWN THE HIGHWAY AND THE GAS PEDAL STOPPED WORKING AND MY CAR WOULDN'T GO I PULLED OFF THE ROAD AND TURNED MY CAR OFF. I RESTARTED IT AND CONTINUED TO DRIVE IT DID IT AGAIN AND I WENT TO THE DEALERSHIP, IT DID IT ALL THE WAY THERE I HAD TO KEEP PULLING OVER AND RESTARTING. THE CODE CAME UP THROTTLE STUCK OPEN. I …
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I WAS DRIVING DOWN THE HIGHWAY AND THE GAS PEDAL STOPPED WORKING AND MY CAR WOULDN'T GO I PULLED OFF THE ROAD AND TURNED MY CAR OFF. I RESTARTED IT AND CONTINUED TO DRIVE IT DID IT AGAIN AND I WENT TO THE DEALERSHIP, IT DID IT ALL THE WAY THERE I HAD TO KEEP PULLING OVER AND RESTARTING. THE CODE CAME UP THROTTLE STUCK OPEN. I AM NOT WAITING FOR A NEW THROTTLE BODY THAT IS ON BACK ORDER AND WILL TAKE AROUND 5-8 DAYS, IT IS DAY 7 AND THE PART IS STILL NOT THERE. *TR
NHTSA ODI #10524080
60,700 miles · Jul 9, 2013
Engine
VEHICLE LOOSES POWER AND MUST PULL TO THE SIDE OF THE ROAD. THE ENGINE CONTINUES TO RUN ROUGHLY BUT NO POWER GOES TO THE WHEELS. ONCE STOPPED I TURN VEHICLE OFF FOR A MINUTE. ONCE RESTARTED THE VEHICLE SEEMS TO RUN OKAY. BUT IT HAPPENED 3 TIMES ON 7/8/2013. THE CODE IS P2111. I TOOK IT TO THE DEALER AND THE PART IS ON BACK…
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VEHICLE LOOSES POWER AND MUST PULL TO THE SIDE OF THE ROAD. THE ENGINE CONTINUES TO RUN ROUGHLY BUT NO POWER GOES TO THE WHEELS. ONCE STOPPED I TURN VEHICLE OFF FOR A MINUTE. ONCE RESTARTED THE VEHICLE SEEMS TO RUN OKAY. BUT IT HAPPENED 3 TIMES ON 7/8/2013. THE CODE IS P2111. I TOOK IT TO THE DEALER AND THE PART IS ON BACK ORDER SO I DO NOT KNOW WHEN THIS WILL BE RESOLVED. THIS IS MY ONLY CAR AND I FEEL IT IS UNSAFE. ACCORDING TO YOUR WEBSIGHT THERE ARE 2 ACTION REPORTS. #S PE13003 & DP12006. AND 2 TECHNICAL SERVICE BULLETINS #S 09-23-5 & 10-21-6. *TR
NHTSA ODI #10523897
120,000 miles · Jul 9, 2013
EngineVehicle Speed Control
THE ELECTRONIC THROTTLE BODY ON MY 2009 FORD ESCAPE FAILED WHILE I WAS TRAVELING AT A HIGH RATE OF SPEED ON THE HIGHWAY CAUSING MY ENGINE SHUT DOWN. *TR
NHTSA ODI #10523857
88,300 miles · Jul 8, 2013
EnginePower Train
A WEEK AFTER I BOUGHT A 2009 FORD ESCAPE FROM A USED DEALERSHIP, I BEGAN HAVING PROBLEMS WITH THE SUV. FIRST THE BATTERY DIED, LEAVING ME, MY BOYFRIEND AND HIS 3 YEAR OLD NEPHEW STRANDED IN MALIBU UNTIL 10PM. THE NEXT DAY, WE REPLACED THE BATTERY AT AN AUTO ZONE. AS WE STARTED TO DRIVE HOME, MY CAR SURGES AND STALLS. I TURN THE …
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A WEEK AFTER I BOUGHT A 2009 FORD ESCAPE FROM A USED DEALERSHIP, I BEGAN HAVING PROBLEMS WITH THE SUV. FIRST THE BATTERY DIED, LEAVING ME, MY BOYFRIEND AND HIS 3 YEAR OLD NEPHEW STRANDED IN MALIBU UNTIL 10PM. THE NEXT DAY, WE REPLACED THE BATTERY AT AN AUTO ZONE. AS WE STARTED TO DRIVE HOME, MY CAR SURGES AND STALLS. I TURN THE CAR OFF AND ON AGAIN AND CONTINUE TO DRIVE BUT IN ABOUT 20 FEET, THE CAR SURGES TO A STOP AGAIN AND THE "WRENCH LIGHT" TURNED ON INDICATING A THROTTLE CONTROL/POWERTRAIN PROBLEM. I HAVE MY CAR TOWED TO THE NEAREST BODY SHOP AND THE NEXT DAY THEY TELL ME THEY CANT FIX MY CAR AND THAT I NEEDED TO GET IT TOWED TO A FORD DEALER. I CONTACT THE PRIVATELY OWNED DEALERSHIP WHERE I BOUGHT MY CAR (WHICH IS 40 MINS AWAY FROM MY HOME) AND THEY TELL ME THEY WILL GET SOMEONE TO TOW MY VEHICLE TO THEM. A COUPLE DAYS LATER THEY TELL ME ITS A THROTTLE BODY ISSUE AND THAT I NEEDED TO GET IT REPLACED. AFTER THEY GAVE ME A QUOTE ON HOW MUCH REPAIRS WOULD COST, I TOLD THEM I COULDN'T AFFORD IT SO THEY TRIED CLEANING THE THROTTLE BODY. AFTER THEY CLEANED IT, THEY SAID MY CAR WAS OPERABLE AGAIN BUT I WOULD NEED TO REPLACE THE THROTTLE BODY AS SOON AS I COULD. SINCE THEN I HAVE DRIVEN MY CAR ALMOST 300 MILES WITH NO PROBLEMS BUT I AM STILL WEARY THAT MY CAR WILL STALL ON ME AGAIN SO I WILL DEFINITELY HAVE THE PART REPLACED ONCE I HAVE THE MONEY TO DO SO. FOR A WEEK WHILE MY CAR WAS IN THE SHOP(S) I DID A LOT OF RESEARCHING ON MY MAKE AND MODEL SUV AND I HAVE READ MANY COMPLAINTS OF PEOPLE WITH A SIMILAR ISSUE. WHAT I DON'T UNDERSTAND IS WHY THE GOVERNMENT HASN'T ISSUED A RECALL YET. ANYWAY, I'M JUST THANKFUL I WASN'T ON THE FREEWAY OR A BUSY STREET WHEN MY ESCAPE DECIDED TO CRAP OUT ON ME. I COULD HAVE BEEN IN A WAY WORSE OF A SITUATION. *TR
NHTSA ODI #10523722
52,000 miles · Jul 8, 2013
EngineVehicle Speed Control
I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY THE CAR MADE A VERY HARD JERK; IT FELT LIKE THE ENGINE FELL TO THE GROUND, AND THEN NO POWER WHEN I PUT MY FOOT ON THE GAS PEDDLE. I COASTED TO THE SIDE OF THE ROAD WHICH PUT ME AT THE END OF AN ENTRANCE RAMP ONTO THE HIGHWAY. I WAS SO SCARED BECAUSE OF WHERE MY CAR ENDED UP. I WAITE…
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I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY THE CAR MADE A VERY HARD JERK; IT FELT LIKE THE ENGINE FELL TO THE GROUND, AND THEN NO POWER WHEN I PUT MY FOOT ON THE GAS PEDDLE. I COASTED TO THE SIDE OF THE ROAD WHICH PUT ME AT THE END OF AN ENTRANCE RAMP ONTO THE HIGHWAY. I WAS SO SCARED BECAUSE OF WHERE MY CAR ENDED UP. I WAITED A FEW MINUTES AND TURNED THE CAR BACK ON AND DROVE ABOUT 30 FT AND THEN THE SAME THING HAPPENED... THE TERRIBLE JERK AND NO POWER. I PULLED OVER AND WAITED FOR AT LEAST ONE HOUR FOR A TOW TRUCK. I AM THANKFUL IT WAS NOT DARK OUT. I WAS TOLD BY THE FORD DEALER THAT IT WAS THE THROTTLE BODY. I HAVE SEEN MANY REPORTS ON LINE OF THE SAME DEFECTIVE PART. BESIDES THIS BEING A COSTLY EXPERIENCE [IF YOU DO NOT HAVE A WARRANTY] IT IS VERY DANGEROUS WHEN THIS PART GOES OUT. THIS SHOULD DEFINITELY BE A RECALLED ITEM AND PEOPLE REIMBURSED FOR HAVING TO HAVE THIS PART REPLACED. *TR
NHTSA ODI #10523683
46,000 miles · Jul 3, 2013
Engine
I PURCHASED A 2009 CERTIFIED USED FORD ESCAPE LIMITED IN OCTOBER 2012. IN FEBRUARY 2013, MY VEHICLE BEGAN TO STUTTER WHEN SLOWING DOWN AT STOP LIGHTS, ETC. I TOOK MY TRUCK INTO A FORD DEALERSHIP AND THEY SAID IT WAS AN ISSUE WITH THE ENGINE AND IT WAS COVERED UNDER MY WARRANTY. IN MAY, MY VEHICLE STARTED EXHIBITING THE SAME SY…
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I PURCHASED A 2009 CERTIFIED USED FORD ESCAPE LIMITED IN OCTOBER 2012. IN FEBRUARY 2013, MY VEHICLE BEGAN TO STUTTER WHEN SLOWING DOWN AT STOP LIGHTS, ETC. I TOOK MY TRUCK INTO A FORD DEALERSHIP AND THEY SAID IT WAS AN ISSUE WITH THE ENGINE AND IT WAS COVERED UNDER MY WARRANTY. IN MAY, MY VEHICLE STARTED EXHIBITING THE SAME SYMPTOMS EXCEPT THIS TIME IT ACTUALLY BEGAN TO SHUT OFF WHEN SLOWING DOWN AT STOP SIGNS AND STOP LIGHTS. ONE DAY I WAS DRIVING AND IT BEGAN TO SLOW DOWN, STUTTER TO THE POINT OF JERKING, AND IT COMPLETELY SHUT OFF. I ENDED UP HAVING TO PULL OVER, EVEN ON THE FREEWAY. AFTER IT SHUT OFF, IT WOULD TURN ON AFTER LEAVING IT OFF FOR A MINUTE OR TWO. I TOOK MY VEHICLE BACK INTO THE SAME DEALER THAT REPAIRED IT IN FEBRUARY BECAUSE I THOUGHT IT WAS THE SAME ISSUE BUT WORSE. THEY EXAMINED IT AND SAID THAT IT WAS AN ISSUE WITH THE THROTTLE BODY AND THAT IT IS NOT COVERED UNDER MY WARRANTY. THEY ALSO INFORMED ME THAT THE PART WAS ON BACK ORDER. I PAID $106 TO HAVE IT EXAMINED AND WAS TOLD THAT IT WOULD BE APPROXIMATELY $508 TOTAL TO REPAIR AND THAT THE PART WAS ON BACK-ORDER AND WOULD NOT BE FOR TWO WEEKS. I CALLED BACK AND ADVISED THE CUSTOMER SERVICE REP THAT I WANTED TO PROCEED WITH HAVING MY VEHICLE REPAIRED. WE GOT OFF THE PHONE AND LATER THAT AFTERNOON, I RECEIVED A CALL STATING THAT PART WAS NEVER ORDERED AND THAT I NEEDED TO PAY FOR THE PART IN ADVANCE, $172. I RESEARCHED ONLINE AND SAW THAT FORD HAS HAD MULTIPLE COMPLAINTS REGARDING THROTTLE BODIES. IT SEEMS AS THOUGH I'M PAYING FOR A REPAIR THAT I SHOULD NOT HAVE TO. I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR TWO WEEKS BECAUSE IT IS TOO DANGEROUS TO DRIVE. THE DEALER OFFERED NO OTHER ALTERNATIVES OUTSIDE OF RENTING A CAR WHICH IS EXTREMELY EXPENSIVE FOR A TWO WEEK RENTAL. THANKFULLY, I'VE BEEN ABLE TO BORROW A CAR. *TR
NHTSA ODI #10523011
96,500 miles · Jul 3, 2013
EnginePower Train
VEHICLE RANDOMLY SLIPS INTO LIMP-HOME MODE AT SLOW SPEEDS AND HIGHWAY SPEEDS. THE WRENCH LIGHT TURNS ON AND THE ACCELERATOR IS NON-RESPONSIVE. IF THE VEHICLE IS PUT INTO PARK AND THE ENGINE IS SHIFT OFF, IT RESTARTS WITH NO PROBLEM...UNTIL A RANDOM TIME FURTHER DOWN THE ROAD. MONDAY IT HAPPENED 5 TIMES; TUESDAY IT HAPPENED 3 TIM…
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VEHICLE RANDOMLY SLIPS INTO LIMP-HOME MODE AT SLOW SPEEDS AND HIGHWAY SPEEDS. THE WRENCH LIGHT TURNS ON AND THE ACCELERATOR IS NON-RESPONSIVE. IF THE VEHICLE IS PUT INTO PARK AND THE ENGINE IS SHIFT OFF, IT RESTARTS WITH NO PROBLEM...UNTIL A RANDOM TIME FURTHER DOWN THE ROAD. MONDAY IT HAPPENED 5 TIMES; TUESDAY IT HAPPENED 3 TIMES. *TR
NHTSA ODI #10522997
81,336 miles · Jul 2, 2013
EnginePower TrainVehicle Speed Control
IN SEPTEMBER OF 2010, THE CHECK ENGINE LIGHT ON MY FORD ESCAPE WOULD COME ON AND OFF, ON AND OFF. SOME TIMES IT WOULD STAY ON FOR WEEKS AND THEN JUST DISAPPEAR. SOMETIMES IT WOULD STAY ON FOR A DAY OR TWO AND THEN DISAPPEAR. AND WHENEVER I NEED TO TAKE IT TO THE REPAIR SHOP, THE CHECK ENGINE LIGHT WAS NEVER ON. PEP BOYS COUL…
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IN SEPTEMBER OF 2010, THE CHECK ENGINE LIGHT ON MY FORD ESCAPE WOULD COME ON AND OFF, ON AND OFF. SOME TIMES IT WOULD STAY ON FOR WEEKS AND THEN JUST DISAPPEAR. SOMETIMES IT WOULD STAY ON FOR A DAY OR TWO AND THEN DISAPPEAR. AND WHENEVER I NEED TO TAKE IT TO THE REPAIR SHOP, THE CHECK ENGINE LIGHT WAS NEVER ON. PEP BOYS COULD NEVER FIND ANYTHING WRONG BECAUSE THEY CHECK ENGINE LIGHT WAS NEVER ON, AND NO CODES APPEARED. WHEN PEP BOYS DROVE THE CAR, IT NEVER STOPPED ON THEM. IN APRIL OF 2012, AS MY SON WAS HOME FROM COLLEGE AND DRIVING THE CAR, IT SHUT OFF ON HIM ON THE FREEWAY ON MANY OCCASIONS. HE WOULD EXPLAIN TO ME THAT THE ENGINE WENT OFF AND THE CAR WOULD NOT ACCELERATE. HE WOULD HAVE TO PULL OVER AND EITHER RESTART IT OR WAIT AN HOUR FOR IT TO START SOMETIMES. THIS HAPPENED ON NUMEROUS OCCASIONS AT FAST AND SLOW SPEEDS. THE CHECK ENGINE LIGHT AND MAINTENANCE LIGHTS WOULD COME ON. THE CAR BEGAN STOPPING ON ME WITH THE EXACT SAME PROBLEMS STATED ABOVE. EVERY TIME I TOOK THE CAR TO PEP BOYS, THEY WOULD DRIVE IT FOR HOURS AND IT NEVER STOPPED ON THEM. ON APRIL 29, 2012, I TOOK THE CAR IN TO PEP BOYS, AND THE STOP ENGINE CODE READ THAT THE CAM SENSOR NEEDED TO BE REPLACED. I GOT THE CAR BACK ON MAY14, 2012, AND IT IMMEDIATELY STOPPED ON ME. THEN IT RAN GOOD FOR TWO WEEKS, THEN IT BEGAN STOPPING AGAIN ON A REGULAR BASIS. ON JUNE 21, 2012, I TOOK THE CAR IN AND THE CODES READ THROTTLE PROBLEM. THEY REPLACED THE THROTTLE AND I GOT THE CAR BACK ON JUNE, 29, 2013. I HAVE SPEND OVER $3500.00 ON THIS PROBLEM AND WOULD LIKE TO GET REIMBURSED. ONE THING TO NOT IS THAT THE ORIGINAL CHECK LIGHT BEGAN TO COME ON AROUND AUGUST OF 2011 AND THERE NEVER WAS A CLEAR DIAGNOSIS UNTIL MAY AND JUNE OF 2013. *TR
NHTSA ODI #10522773
47,195 miles · Jul 1, 2013
EnginePower Train
AS I PULLED OUT OF MY DRIVEWAY MY CAR APPEARED TO STALL. A WRENCH WARNING LIGHT CAME ON AND THE CAR HAD VERY LITTLE POWER. IT FELT AS IF I WAS IN NEUTRAL. I WAS ABLE TO PULL IT IN FRONT OF MY HOUSE AND CALLED A FORD DEALERSHIP WHO HAD IT TOWED. THE PROBLEM IS THE THROTTLE BODY BUT THE PART IS ON BACK ORDER. I WAS TOLD THAT …
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AS I PULLED OUT OF MY DRIVEWAY MY CAR APPEARED TO STALL. A WRENCH WARNING LIGHT CAME ON AND THE CAR HAD VERY LITTLE POWER. IT FELT AS IF I WAS IN NEUTRAL. I WAS ABLE TO PULL IT IN FRONT OF MY HOUSE AND CALLED A FORD DEALERSHIP WHO HAD IT TOWED. THE PROBLEM IS THE THROTTLE BODY BUT THE PART IS ON BACK ORDER. I WAS TOLD THAT THERE ARE 8,000 REQUESTS FOR THE PART BUT IT IS CURRENTLY NOT BEING PRODUCED SO THE WAIT COULD BE MONTHS OR LONGER. I WAS TOLD THAT I WOULD HAVE TO PICK UP MY CAR AND DRIVE IT AS IS, AS A REPLACEMENT CAR WAS NOT AVAILABLE. I ASKED IF IT WAS POSSIBLE TO GET THE PART THREW A DIFFERENT COMPANY AND WAS ADVISED THAT THE PART CANNOT BE FOUND ANYWHERE BUT I MAY BE ABLE TO GET A USED ONE FROM A WRECKED CAR. WHEN I PICKED UP MY CAR AND DROVE IT HOME IT STALLED TWICE. I DID AS I WAS ADVISED BY FORD, I TURNED OFF THE CAR, WAITED A FEW MINUTES AND THEN RESTARTED THE CAR. THIS WORKED BOTH TIMES BUT IS NOT A VERY SAFE WAY TO DRIVE. FORTUNATELY I HAD SOMEONE FOLLOWING ME AND WE BOTH HAD OUR HAZARDS ON AS THE CARS BEHIND US WERE NOT HAPPY WHEN I HAD TO STOP IN THE MIDDLE OF THE ROAD. *TR
NHTSA ODI #10522676
NHTSA investigations
3DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
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