NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
143 reportsClear category filter62,040 miles · Dec 13, 2014
Electrical SystemPower Train
MAKING A TURN, MY CAR JERKED AND COULD NOT ACCELERATE. WE HAD TO CRUISE TO OUR DESTINATION WHICH WAS CLOSE THANK GOD. I CALLED FORD AND THEY TOLD ME TO BRING IT IN. I TOLD THEM I WAS UNSURE IF IT WAS DRIVABLE. HE THEN TOLD ME HE COULDN'T TELL ME WHAT IT WAS TIL I BROUGHT IT IN. THEN TOLD ME I COULD TAKE IT IN TODAY BUT WON'T GET…
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MAKING A TURN, MY CAR JERKED AND COULD NOT ACCELERATE. WE HAD TO CRUISE TO OUR DESTINATION WHICH WAS CLOSE THANK GOD. I CALLED FORD AND THEY TOLD ME TO BRING IT IN. I TOLD THEM I WAS UNSURE IF IT WAS DRIVABLE. HE THEN TOLD ME HE COULDN'T TELL ME WHAT IT WAS TIL I BROUGHT IT IN. THEN TOLD ME I COULD TAKE IT IN TODAY BUT WON'T GET CHECKED TIL MONDAY. HE GOT MY NAME AND NUMBER. WE WENT TO VARIOUS AUTO PLACES FOR OPINIONS AND SOLUTIONS. WE THOUGHT WE FIGURED IT OUT BUT A FEW HOURS LATER IT DID IT AGAIN. MY HUSBAND WENT BACK TO PEP BOYS BUT WAS TOLD THEY COULD NOT RUN DIAGNOSTICS BECAUSE THE LIGHT WAS NOT ON. I WAS LOOKING ONLINE AND NOTICED A COMPLIANT WAS MADE ABOUT THIS ISSUE AND WENT TO THE FORD WEBSITE AND SAW IT UNDER THE RECALL UNDER MY VIN. MY HUSBAND CALLED THE DEALERSHIP AND TALKED TO A MANGER ASKING WHY I WAS NEVER NOTIFIED. HE EXPLAINED ITS NOT REALLY A RECALL BUT HAD AN EXTENDED WARRANTY IF IT MEETS THE CRITERIA. WE EXPLAINED THAT THE FIRST MAN NEVER MENTIONED ANYTHING NOR DID HE BOTHER TO LOOK UP MY INFORMATION TO SEE IF I HAD THE RECALL. THE MANAGER APOLOGIZED AND SAID FOR ME TO TAKE IT IN MONDAY AND HE WOULD HANDLE MY SITUATION. I'M APPALLED THAT I WAS NOT NOTIFIED. THIS IS VERY DANGEROUS, ESPECIALLY BECAUSE I HAVE MY 2 YEAR OLD DAUGHTER IN THE CAR WITH ME MOST OF THE TIME. GOD FORBID MY CAR WOULD HAVE STALLED ON THE HIGHWAY AND I WOULD HAVE CAUSED AN ACCIDENT BECAUSE MY CAR LOST POWER ALL OF A SUDDEN. I NEVER GOT ANY NOTIFICATION FROM FORD ABOUT THE RECALL NOR THE WARRANTY. I THINK THIS IS VERY INCONSIDERATE AS PEOPLE'S LIVES ARE AT STAKE. I PRAY THAT NO ACCIDENTS, INJURIES OR DEATHS OCCURRED BECAUSE OF FORD'S NEGLIGENCE. MY VEHICLE FITS THE WARRANTY CRITERIA SO I HOPE I WON'T BE CHARGED FOR REPAIRS. I HOPE THE MANAGER KEEPS HIS WORD. THE ONLY MONEY I HAVE IS FOR CHRISTMAS. IF I HAVE TO PAY FOR REPAIRS, I CAN'T BUY GIFTS FOR MY FAMILY OR MY DAUGHTER. *TR
NHTSA ODI #10664113
95,000 miles · Nov 10, 2014
Electrical SystemEngine
AFTER BEGINNING ACCELERATION FROM A STOP LIGHT, MY VEHICLE BEGAN TO SPUTTER AND STALLED OUT EVEN THOUGH IT WAS MOVING. I HAD TO PUT IT IN PARK, TURN THE IGNITION OFF, AND THEN TURN IT ON IN THE MIDDLE OF TRAFFIC. THE GAS TANK WAS 3/4 FULL AND THE BATTERY IS ONLY A YEAR OLD. *TR
NHTSA ODI #10653910
70,000 miles · Oct 24, 2014
Electrical SystemSteering
WE DRIVING AT HIGHWAY SPEED WHEN ALL ELECTRIC COMPONENTS WENT OUT. WE COULD NOT STEER. FORTUNATELY IT WAS A STRAIGHT ROAD AND NO NEARBY TRAFFIC. WE STOPPED THE CAR AND RESTARTED AND IT WORKED. WE WERE PETRIFIED! A LATER INCIDENT THE WIPERS WOULD ONLY WORK ON HIGH SPEED. THEY RETURNED TO NORMAL AFTER RESTARTING THE CAR. *TR
NHTSA ODI #10649594
Mileage unknown · Oct 20, 2014
Electrical System
I HAVE THE 2009 FORD ESCAPE, I NOTICED ABOUT A MONTH AGO THAT THE ONLY WAY I COULD START THE CAR WAS TO PUSH THE KEY IN REALLY HARD. AT FIRST, IT WOULD START AFTER ONE HARD PUSH BUT GRADUALLY IT GOT WORSE. IT GOT TO THE POINT TO WHERE I WOULD HAVE TO PUSH HARDER AND HARDER TO GET IT STARTED. NOW AFTER RETURNING FROM THE AUTHORIZ…
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I HAVE THE 2009 FORD ESCAPE, I NOTICED ABOUT A MONTH AGO THAT THE ONLY WAY I COULD START THE CAR WAS TO PUSH THE KEY IN REALLY HARD. AT FIRST, IT WOULD START AFTER ONE HARD PUSH BUT GRADUALLY IT GOT WORSE. IT GOT TO THE POINT TO WHERE I WOULD HAVE TO PUSH HARDER AND HARDER TO GET IT STARTED. NOW AFTER RETURNING FROM THE AUTHORIZED FORD SERVICE DEPARTMENT TO FIX A RECALL ELECTRICAL ISSUE IT SEEMS TO BE WORSE, IT DOESN'T START ON THE FIRST TRY AND THEN YOU HAVE TO PUSH HARD AND UPWARDS AND IT CAN TAKE 5 OR MORE TIMES TO GET IT TO START.. I SWITCHED TO MY SPARE KEY, THINKING THE ORIGINAL MIGHT BE WORN. IT DID START EASIER THE FIRST FEW TIMES BUT NOW IT'S BACK TO ALMOST NOT STARTING AT ALL, AND TAKES A FEW TRIES, AGAIN YOU HAVE TO HAVE THE KEY JUST RIGHT OR PUSH JUST EXACTLY FOR IT TO START. IT HAS TAKEN UP TO 15 MINUTES TO GET IT RIGHT SOMETIMES. WHEN THE CAR DOES START THERE IS A BURNING ELECTRICAL SMELL THAT IS EMITTED FROM THE VENTS. I'M WORRIED EACH TIME I SHUT IT OFF THAT IT MIGHT NOT START AGAIN, LEAVING ME STRANDED SOMEWHERE. REALLY? MY FORD ESCAPE IS ONLY 5 YEARS OLD, THIS SHOULD NOT BE HAPPENING! I HAVE READ MANY OTHER OWNERS HAVING THE SAME ISSUE, THIS SHOULD BE A RECALL AS WELL. *TR
NHTSA ODI #10648942
130,000 miles · Oct 16, 2014
Electrical SystemEngineFuel/propulsion System
SEPTEMBER 10 2014, VEHICLE WAS SERVICED AT HENRY CURTIS FORD IN PETALUMA CALIFORNIA FOR RECALL 14S05. PRIOR TO THIS RECALL, WE HAD NO PROBLEMS WITH OUR VEHICLE. OCTOBER 3 2014, VEHICLE STALLED AT 65 MPH DRIVING ON HIGHWAY. MY WIFE WAS DRIVING UP HILL ON THE HIGHWAY IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY TO…
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SEPTEMBER 10 2014, VEHICLE WAS SERVICED AT HENRY CURTIS FORD IN PETALUMA CALIFORNIA FOR RECALL 14S05. PRIOR TO THIS RECALL, WE HAD NO PROBLEMS WITH OUR VEHICLE. OCTOBER 3 2014, VEHICLE STALLED AT 65 MPH DRIVING ON HIGHWAY. MY WIFE WAS DRIVING UP HILL ON THE HIGHWAY IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY TO THE SHOULDER. VEHICLE TOWED TO REPAIR SHOP, UNABLE TO FIND ANY ERROR CODES. VEHICLE TOWED TO HENRY CURTIS FORD DEALERSHIP IN PETALUMA CALIFORNIA WHERE THE VEHICLE WAS PURCHASED NEW IN 2008. A $145 DIAGNOSTIC WAS DONE AND ONLY ONE ERROR CODE WAS REPORTED BY THE DEALER. CODE B1239 ( AIR FLOW BLEND DOOR DRIVER CIRCUIT FAILURE). VEHICLE COULD BE DRIVEN AS THERE WERE NO CHECK ENGINE LIGHTS ON AT THAT TIME. WE PICKED UP THE VEHICLE FROM HENRY CURTIS FORD, AND DROVE HOME. OCTOBER 10 2014. RPM'S SHIFTING UP AND DOWN WHILE DRIVING ON THE HIGHWAY AT 65MPH. HAD VEHICLE TOWED TO REPAIR SHOP IN SAN FRANCISCO. SERVICED AND REPLACED PARTS FOR B1239 ERROR. MECHANIC TEST DROVE VEHICLE AND NOW ANOTHER ERROR CODE DISPLAYS CODE P2112. P2112 FORD - THROTTLE ACTUATOR CONTROL SYSTEM ERROR. THE MECHANIC IS REPLACING THE THROTTLE BODY AND REPROGRAMMING THE PCM. I CALLED THE FORD DEALERSHIP AND WAS TOLD MY VIN IS NOT COVERED UNDER ANY RECALLS FOR P2112. WHEN I ASKED ABOUT CONSUMER SATISFACTION PROGRAM 13N03, I WAS TOLD MY VIN IS NOT INCLUDED. WE HAD NO PROBLEMS WITH THE VEHICLE PRIOR TO BRINGING IT IN FOR THE RECALL 14S05. NOW AFTER THAT SERVICE WE ARE HAVING SEVERAL PROBLEMS AND I HAVE READ THAT OTHER VEHICLE OWNERS ARE ALSO HAVING THE SAME P2112 ERROR. FORD SHOULD INCLUDE OUR VEHICLE IN THIS PROBLEM AND SEE IF THE OTHER TWO INCIDENTS WE HAVE ARE RELATED SOME HOW. EVERYONE I SPOKE TO AT FORD DID NOT WANT TO HELP, BUT CONTINUE TO CHARGE ME MORE DIAGNOSTIC CHARGES AND REPAIR. THANKFULLY WE HAVE AN HONEST MECHANIC THAT IS HELPING US OUT. *TR
NHTSA ODI #10648279
102,000 miles · Oct 5, 2014
Electrical SystemSteering
FIRST SIGN OF PROBLEM OCCURRED IN AUGUST 2014 WHEN I PUT KEYS IN IGNITION IT WOULD NOT ALLOW ME TO START CAR. IT WAS LOCKED, OR FROZEN UP. I TRIED TO MOVE STEERING WHEEL BUT COULD BARELY MOVE IT. AFTER ABOUT 5 TO 7 MINUTES OF TRYING TO TURN WHEEL, IT UNLOCKED AND I WAS ABLE TO START VEHICLE. NEXT PROBLEM OCCURRED IN EARLY SE…
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FIRST SIGN OF PROBLEM OCCURRED IN AUGUST 2014 WHEN I PUT KEYS IN IGNITION IT WOULD NOT ALLOW ME TO START CAR. IT WAS LOCKED, OR FROZEN UP. I TRIED TO MOVE STEERING WHEEL BUT COULD BARELY MOVE IT. AFTER ABOUT 5 TO 7 MINUTES OF TRYING TO TURN WHEEL, IT UNLOCKED AND I WAS ABLE TO START VEHICLE. NEXT PROBLEM OCCURRED IN EARLY SEPTEMBER WHEN TURNING WHEEL TO BACK INTO PARKING SPACE, IT FROZE UP AND LOCKED. I SLOWLY TURNED WHEEL UNTIL IT KIND OF UNLOCKED. THE NEXT TIME THE STEERING WHEEL FROZE WAS IN LATE SEPTEMBER. WHILE MAKING A RIGHT HAND TURN, I LOST MY POWER STEERING BRIEFLY. I WAS ABLE TO GET OFF THE ROAD AND PARKED FOR A MINUTE OR TWO BEFORE STARTING BACK ON THE DRIVE HOME. IT WAS UNNERVING TO FEEL LIKE I HAD NO POWER OVER THE CAR. AS OF YESTERDAY, OCTOBER 4TH, THE STEERING WHEEL VIBRATES WHEN VEHICLE IS IDLE. I CAME HOME FROM WORK, PARKED IT AND HAVE NOT DRIVEN IT SINCE. *TR
NHTSA ODI #10641494
102,500 miles · Sep 26, 2014
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
VEHICLE HAS HAD ISSUES WITH THE DASHBOARD GAUGES LOCKING UP WHILE DRIVING, TOOK TO FORD DEALERSHIP AND THEY COULD NOT IDENTIFY CAUSE OF ISSUE. IF I HIT THE DASH IT GAUGES WOULD START TO WORK AGAIN. WHEN GAUGES WERE NOT WORKING, A/C WOULD STOP WORKING AS WELL. MOST CONCERNING IS THE LAST TWO DAYS MY CAR HAS STOPPED ACCELERATING W…
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VEHICLE HAS HAD ISSUES WITH THE DASHBOARD GAUGES LOCKING UP WHILE DRIVING, TOOK TO FORD DEALERSHIP AND THEY COULD NOT IDENTIFY CAUSE OF ISSUE. IF I HIT THE DASH IT GAUGES WOULD START TO WORK AGAIN. WHEN GAUGES WERE NOT WORKING, A/C WOULD STOP WORKING AS WELL. MOST CONCERNING IS THE LAST TWO DAYS MY CAR HAS STOPPED ACCELERATING WHILE DRIVING IT, I CAN PUT THE GAS ALL THE WAY TO THE FLOOR AND IT STILL WON'T ACCELERATE. DURING THAT TIME A/C STOPS BLOWING COOL AIR AND IF I APPLY MY BRAKES THE ENTIRE CAR WILL START TO SHAKE AS IF IT IS GOING TO DIE. I TURN OFF THE CAR AND RESTART IT AND IT RUNS FINE, HOWEVER IT DOES TAKE A SEC LONGER TO TURN OVER WHEN I START IT AT THAT POINT. I AM TAKING IT TO HAVE IT LOOKED AT TODAY. I HAVE HAD MULTIPLE REPAIRS TO THIS VEHICLE PERTAINING TO THE SENSORS. *TR
NHTSA ODI #10639206
52,000 miles · Jun 26, 2014
Electrical SystemEnginePower Train
VCT SOLENOIDS AND CAM SENSORS ARE FAULTY. THE VEHICLE STALLS RANDOMLY, ENGINE LAGS AND EXIBITS POOR FUEL MPG. THE PROBLEM OCCURED JUST OUT OF WARRANTY AND UPON RESEARCH; I HAVE DISCOVERED THIS ISSUE IS VERY VAST WITH 2009-2011 FORD ESCAPES, MERCURY MARINERS, 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH THE 3.0L…
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VCT SOLENOIDS AND CAM SENSORS ARE FAULTY. THE VEHICLE STALLS RANDOMLY, ENGINE LAGS AND EXIBITS POOR FUEL MPG. THE PROBLEM OCCURED JUST OUT OF WARRANTY AND UPON RESEARCH; I HAVE DISCOVERED THIS ISSUE IS VERY VAST WITH 2009-2011 FORD ESCAPES, MERCURY MARINERS, 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH THE 3.0L ENGINE AND BUILT ON OR BEFORE 3-1-2011. MY 2009 FORD ESCAPE AND MANY OTHERS VEHICLES SHOULD BE RECALLED AT NO COST OUT OF WARRANTY. *TR
NHTSA ODI #10606083
53,000 miles · Jun 16, 2014
Electrical SystemFuel System, GasolinePower Train
DRIVING WHEN SUDDENLY CHECK ENGINE LIGHT FLASHED, BATTERY LIGHT, AND OIL LIGHT ALL BLINKED AFTER WHICH ENGINE WAS RUNNING BUT UNABLE TO ACCELERATE. WAS ABLE TO PULL OFF TO SIDE OF ROAD PLACED IN PARK AGAIN TRIED TO REV ENGINE NOTHING HAPPENED. TURNED CAR OFF THEN TURNED BACK ON AND CAR RAN AS USUAL CHECK ENGINE LIGHT REMAINS ON …
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DRIVING WHEN SUDDENLY CHECK ENGINE LIGHT FLASHED, BATTERY LIGHT, AND OIL LIGHT ALL BLINKED AFTER WHICH ENGINE WAS RUNNING BUT UNABLE TO ACCELERATE. WAS ABLE TO PULL OFF TO SIDE OF ROAD PLACED IN PARK AGAIN TRIED TO REV ENGINE NOTHING HAPPENED. TURNED CAR OFF THEN TURNED BACK ON AND CAR RAN AS USUAL CHECK ENGINE LIGHT REMAINS ON TAKING TO DEALERSHIP TOMORROW. *TR
NHTSA ODI #10598491
67,000 miles · May 4, 2014
Electrical SystemPower Train
FORD CLAIMS THEY HAVE A CUSTOMER SATISFACTION PROGRAM (13N03) TO ADDRESS PROBLEMS WITH THE ENGINE THROTTLE BODY AND THAT CUSTOMERS WHO COME INTO DEALERSHIPS WILL BE ABLE TO HAVE THE POWERTRAIN CONTROL MODULE SOFTWARE REPROGRAMMED TO PROTECT THE THROTTLE BODY. THE PROBLEM IS- FORD WILL NOT HONOR THIS PROGRAM UNLESS THE ERROR SHO…
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FORD CLAIMS THEY HAVE A CUSTOMER SATISFACTION PROGRAM (13N03) TO ADDRESS PROBLEMS WITH THE ENGINE THROTTLE BODY AND THAT CUSTOMERS WHO COME INTO DEALERSHIPS WILL BE ABLE TO HAVE THE POWERTRAIN CONTROL MODULE SOFTWARE REPROGRAMMED TO PROTECT THE THROTTLE BODY. THE PROBLEM IS- FORD WILL NOT HONOR THIS PROGRAM UNLESS THE ERROR SHOWS ON THEIR DIAGNOSIS COMPUTER. I HAD THIS EXACT PROBLEM HAPPEN TO ME AND THE ERROR DID NOT SHOW UP ON THE FORD DIAGNOSIS COMPUTER SO FORD WILL NOT FIX THIS PROBLEM ON MY VEHICLE. AS I WAS PULLING OUT OF A DRIVEWAY AND STARTED TO ACCELERATE, MY 2009 FORD ESCAPE JUST COMPLETELY LOST ALL ACCELERATION. THE WRENCH LIGHT CAME ON THE DASHBOARD, INDICATING AN ERROR. I COULD NOT GET THE CAR TO DRIVE ABOVE 2 - 3 MPH. I TOOK THE CAR INTO THE FORD DEALERSHIP THE NEXT DAY, BUT THEIR COMPUTER DIAGNOSIS MACHINE DID NOT SHOW THE PROBLEM. I WAS TOLD THAT SINCE I HAD POWERED OFF MY CAR AFTER THE ERROR OCCURRED, THE ERROR WAS CLEARED FROM MEMORY AND WOULD NOT SHOW UP ON THE COMPUTER DIAGNOSIS MACHINE. IF THE COMPUTER DID NOT SHOW THAT MY VEHICLE HAD THAT ERROR, FORD WOULD NOT FIX THE THROTTLE BODY. WHO CAN DRIVE A CAR 20 MILES TO THE NEAREST FORD DEALERSHIP WHEN THE CAR CAN ONLY GO 2 - 3 MPH???. THIS IS A MAJOR SAFETY ISSUE! I AM VERY CONCERNED THAT THIS WILL HAPPEN TO ME AGAIN WHEN I AM ON A BUSY HIGHWAY WITH MY FAMILY IN THE CAR! WHAT IF THIS HAPPENS WHEN I AM DRIVING ON AN INTERSTATE AND I AM UNABLE TO SAFELY GET OFF THE ROAD? SINCE THIS HAS ALREADY HAPPENED TO ME, I KNOW THAT MY VEHICLE HAS THIS PROBLEM AND IT IS ONLY A MATTER OF TIME BEFORE IT HAPPENS AGAIN. HOW MANY PEOPLE WILL HAVE TO BE KILLED BEFORE SOMETHING IS DONE ABOUT THIS MAJOR SAFETY ISSUE???? *TR
NHTSA ODI #10586465
NHTSA investigations
3DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
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