NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
175 reportsClear category filter65,000 miles · Oct 23, 2013
Fuel/propulsion SystemVehicle Speed Control
MAY 30TH, 2012 2008 FORD ESCAPE STOPPED AT A STOP LIGHT, GAS PEDAL WAS STUCK RENDERING VEHICLE UNABLE TO MOVE. MILEAGE WAS APPROXIMATELY 70,000 MILES. HAD VEHICLE TOWED TO LOCAL FORD DEALERSHIP. THEY REPLACED THE ENTIRE PEDAL ASSEMBLY. WITHIN ABOUT 3 MONTHS, THE PEDAL SEEMED TO START CATCHING AGAIN. PROBLEM IS INTERMITTED NOT CO…
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MAY 30TH, 2012 2008 FORD ESCAPE STOPPED AT A STOP LIGHT, GAS PEDAL WAS STUCK RENDERING VEHICLE UNABLE TO MOVE. MILEAGE WAS APPROXIMATELY 70,000 MILES. HAD VEHICLE TOWED TO LOCAL FORD DEALERSHIP. THEY REPLACED THE ENTIRE PEDAL ASSEMBLY. WITHIN ABOUT 3 MONTHS, THE PEDAL SEEMED TO START CATCHING AGAIN. PROBLEM IS INTERMITTED NOT CONTINUOUS BUT VERY DANGEROUS IN HEAVY TRAFFIC. OWNER MUST PRESS FIRMLY TO GET THE GAS PEDAL TO WORK WHICH CAUSES THE SUV TO LEAP FORWARD. JUST OVER A YEAR AFTER THE PEDAL ASSEMBLY WAS REPLACE, IT IS BEING REPLACING AGAIN DUE TO THE SAME STICKING PROBLEM. *TR
NHTSA ODI #10549041
68,000 miles · Oct 16, 2013
Fuel System, GasolineVehicle Speed Control
THE GAS PEDAL STICKS. I HAVE BEEN TOLD IT IS MOST LIKELY THE THROTTLE BODY. IT IS GETTING PROGRESSIVELY WORSE AND I FEAR IT MAY LEAD TO AN ACCIDENT IF IT IS NOT REPAIRED. *TR
NHTSA ODI #10548098
53,000 miles · Sep 11, 2013
EngineVehicle Speed Control
I HAVE A 2008 FORD ESCAPE PURCHASED USED IN 2011, AND FROM DAY ONE BEEN HAVING PROBLEMS. I BROUGHT IT BACK TO THE DEALERSHIP WITHIN THE FIRST WEEK I PURCHASED IT. IT STALLED WHILE DRIVING AND THEY COULDN'T RESOLVE/FIND THE PROBLEM. THE PROBLEM WENT AWAY, ONLY TO COME BACK TO WHERE THE CAR STALLED WHEN EVER I CAME TO A STOP AND E…
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I HAVE A 2008 FORD ESCAPE PURCHASED USED IN 2011, AND FROM DAY ONE BEEN HAVING PROBLEMS. I BROUGHT IT BACK TO THE DEALERSHIP WITHIN THE FIRST WEEK I PURCHASED IT. IT STALLED WHILE DRIVING AND THEY COULDN'T RESOLVE/FIND THE PROBLEM. THE PROBLEM WENT AWAY, ONLY TO COME BACK TO WHERE THE CAR STALLED WHEN EVER I CAME TO A STOP AND ENGINE LIGHT ON. NOW IT DOESN'T STALL BUT HAS A ROUGH IDLE, HESITATES WHEN SHIFTING GEARS AND THE CHECK ENGINE AND THROTTLE LIGHT COMES ON.DRIVING IN TRAFFIC I FEEL I WILL GET WHIPLASH FROM IT NOT ACCELERATING WHEN TRYING PRESSING THE GAS AND IT NOT GOING AND BUCKING. I SEE IM NOT ALONE WITH THIS PROBLEM. I FEEL FORD SHOULD PLAY A PART IN FIXING THIS BEING THAT'S ITS NOT THE DRIVER OBVIOUSLY ITS THE CAR! IF I COULD AFFORD TO GET ANOTHER CAR I WOULD BUT HAVE NO CHOICE TO BE STUCK WITH THIS ONE. *TR
NHTSA ODI #10543122
85,000 miles · Aug 23, 2013
Vehicle Speed Control
AT THE TIME I WAS DRIVING THIS CAR I WAS GOING AROUND A CURB IN A PARKING GARAGE WHEN I SUDDENLY LOST ACCELERATION ON THE GAS PEDAL. THE PEDAL WENT FLAT TO THE FLOOR AND APPARENTLY CAME UNDONE FROM ITS CABLE. I WAS UNABLE TO DRIVE THE CAR AND CALLED A TOW COMPANY. THE TOW DRIVER HOOKED THE CABLE BACK UP FOR ME AND I WAS ABLE …
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AT THE TIME I WAS DRIVING THIS CAR I WAS GOING AROUND A CURB IN A PARKING GARAGE WHEN I SUDDENLY LOST ACCELERATION ON THE GAS PEDAL. THE PEDAL WENT FLAT TO THE FLOOR AND APPARENTLY CAME UNDONE FROM ITS CABLE. I WAS UNABLE TO DRIVE THE CAR AND CALLED A TOW COMPANY. THE TOW DRIVER HOOKED THE CABLE BACK UP FOR ME AND I WAS ABLE TO DRIVE AGAIN. AFTER SEARCHING ON LINE, IT APPEARS THAT FORD OFFERS AN INEXPENSIVE PLASTIC CLIP THAT COULD PREVENT THIS IN THE FUTURE. THIS IS THE SECOND TIME IT HAS HAPPENED SINCE I HAD THIS CAR. THIS IS A DEFECT ON FORD'S PART AND THERE SHOULD CERTAINLY BE A RECALL FOR THIS TO PREVENT AN ACCIDENT FROM HAPPENING. FORD WANTED ME TO BRING THE CAR IN AND CHARGE ME ALOT FOR THE SERVICE. THEY NEED TO ACKNOWLEDGE THIS PROBLEM SINCE MANY OTHER 2008 FORD ESCAPE OWNERS HAVE HAD THE SAME PROBLEM. *TR
NHTSA ODI #10536903
48,885 miles · Aug 19, 2013
Power TrainVehicle Speed Control
JUST HAD THE TRANSMISSION ON MY 2008 FORD ESCAPE GIVE OUT ON ME. AFTER READING MULTIPLE ARTICLES ON THE WEB, I SAW IT WAS A COMMON ISSUE WITH FORD. APPARENTLY THERE WAS A SERVICE NOTICE FOR A FORD CAR WITH THE SAME TRANSMISSION AS MY ESCAPE. I FIND IT RIDICULOUS THAT I HAVE LESS THAN 50K MILES ON MY VEHICLE AND NOW AM HAVING TO …
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JUST HAD THE TRANSMISSION ON MY 2008 FORD ESCAPE GIVE OUT ON ME. AFTER READING MULTIPLE ARTICLES ON THE WEB, I SAW IT WAS A COMMON ISSUE WITH FORD. APPARENTLY THERE WAS A SERVICE NOTICE FOR A FORD CAR WITH THE SAME TRANSMISSION AS MY ESCAPE. I FIND IT RIDICULOUS THAT I HAVE LESS THAN 50K MILES ON MY VEHICLE AND NOW AM HAVING TO FIX THE TRANSMISSION. I FEEL LIKE FORD SHOULD FIX THIS ISSUE AT NO COST TO ME BECAUSE THEY ARE USING FAULTY TRANSMISSIONS. THAT THEY KNOW ARE DEFECTIVE. *TR
NHTSA ODI #10536165
97,000 miles · Aug 15, 2013
Vehicle Speed Control
AFTER BEING AT A STOP MY 2008 FORD ESCAPE SURGES FORWARD WITH THE SLIGHTEST ACCELERATION BEING GIVEN TO THE GAS PEDAL. I HAVE NEARLY REAR ENDED PEOPLE ON SEVERAL OCCASIONS. I CAN'T AFFORD A NEW CAR. HOW SAFE IS THIS FOR MYSELF AND A 4 YEAR OLD SON!? *TR
NHTSA ODI #10535446
93,000 miles · Aug 14, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE THROTTLE BECAME STUCK AND THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIE…
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TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE THROTTLE BECAME STUCK AND THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
NHTSA ODI #10535273
67,000 miles · Jul 14, 2013
EnginePower TrainVehicle Speed Control
VEHICLE FAILS TO ACCELERATE PROPERLY AFTER A COMPLETE STOP. RPM'S ARE RAISED TO HIGH BEFORE THE TRANSMISSION SHIFTS INTO 2ND GEAR. *TR
NHTSA ODI #10524738
80,903 miles · Jun 12, 2013
Service BrakesStructureVehicle Speed ControlCrashInjury
I PULLED INTO A PARKING SPACE AT AROUND 5-10 MPH, HIT THE BRAKES AND THE ACCELERATOR PEDAL STUCK. THE CAR TOOK OF AT AROUND 40-50MPH JUMPED A FENCE AND CRASHED INTO A RAVINE, HITTING A BIG TREE. I WAS PINNED IN THE AUTOMOBILE HIT MY HEAD AND INJURED MY LEG. I WAS TAKEN TO THE EMERGENCY ROOM WHERE I SUFFERED A SPINAL CORD INJUR…
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I PULLED INTO A PARKING SPACE AT AROUND 5-10 MPH, HIT THE BRAKES AND THE ACCELERATOR PEDAL STUCK. THE CAR TOOK OF AT AROUND 40-50MPH JUMPED A FENCE AND CRASHED INTO A RAVINE, HITTING A BIG TREE. I WAS PINNED IN THE AUTOMOBILE HIT MY HEAD AND INJURED MY LEG. I WAS TAKEN TO THE EMERGENCY ROOM WHERE I SUFFERED A SPINAL CORD INJURY AND A HUGE HEMATOMA ON MY LEFT LEG. *TR
NHTSA ODI #10519404
60,000 miles · May 15, 2013
Vehicle Speed Control
STICKY THROTTLE. ESPECIALLY WHEN WEATHER IS COLD. SOMETHING IS NOT CATCHING AND I HAVE TO PUMP GAS PEDAL TO GET IT TO CATCH. PLEASE RECALL!! *TR
NHTSA ODI #10512269
Official recalls
3Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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