HAD FORD RECALL #14V284000 (FORD #14S05) PERFORMED IN APRIL 2015 - WHICH COVERED POWER STEERING CONTROL MODULE. WAS TOLD "NOTHING WRONG, UPDATED SOFTWARE". MARCH 2016 STEERING FAILED. DEALER DIAGNOSED AS FAILED TORQUE SENSOR WHICH SUPPOSEDLY IS ONE OF THE ITEMS COVERED UNDER RECALL. HOWEVER WAS TOLD THIS WAS NO LONGER COVERED UN…
Read full complaint
HAD FORD RECALL #14V284000 (FORD #14S05) PERFORMED IN APRIL 2015 - WHICH COVERED POWER STEERING CONTROL MODULE. WAS TOLD "NOTHING WRONG, UPDATED SOFTWARE". MARCH 2016 STEERING FAILED. DEALER DIAGNOSED AS FAILED TORQUE SENSOR WHICH SUPPOSEDLY IS ONE OF THE ITEMS COVERED UNDER RECALL. HOWEVER WAS TOLD THIS WAS NO LONGER COVERED UNDER RECALL - BECAUSE THE RECALL WAS "CLOSED OUT" ON OUR VEHICLE THE DAY THEY FOUND NOTHING WRONG. CALLED FORD CUSTOMER SERVICE 1-800-392-3673 WHO SAID SAME THING. TOTAL SCAM! IF IT'S NOT BROKE THE DAY YOU TAKE IT IN THEN THEY DON'T REPLACE ANYTHING. SIDE STEPPING POTENTIALLY DEFECTIVE STEERING COMPONENTS WITH A BOGUS SOFTWARE FIX. THEN LATER EXPOSED TO THE SAFETY RISK OF DRIVING WITH STEERING COMPONENTS THAT MAY (AND IN THIS CASE) DID FAIL. AGAIN I FEEL THIS IS A TOTAL SHAM!
NHTSA ODI #10840381
137,900 miles · Mar 7, 2016
Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHCLE WAS TAKEN TO THE DEALER WHER IT WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF …
Read full complaint
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHCLE WAS TAKEN TO THE DEALER WHER IT WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,900.
NHTSA ODI #10840322
111,000 miles · Mar 7, 2016
Steering
WE HAD OUR VEHICLE RECALLED. WE TOOK IT TO TAYLOR FORD IN CHANDLER OKLAHOMA, TO HAVE IT SERVICED FOR THE STEERING PROBLEM. I WENT TO DRIVE THE CAR AND NOW THERE IS NO POWER STEERING. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS, THAT AFTER FORD HAD SO CALLED UPDATED THE PROGRAMING ON THE STEERING SYSTEM, THEY FAIL. SO INSTEAD O…
Read full complaint
WE HAD OUR VEHICLE RECALLED. WE TOOK IT TO TAYLOR FORD IN CHANDLER OKLAHOMA, TO HAVE IT SERVICED FOR THE STEERING PROBLEM. I WENT TO DRIVE THE CAR AND NOW THERE IS NO POWER STEERING. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS, THAT AFTER FORD HAD SO CALLED UPDATED THE PROGRAMING ON THE STEERING SYSTEM, THEY FAIL. SO INSTEAD OF REPLACING THE PARTS THAT NEEDED TO BE FIXED THEY UPDATE THE COMPUTER AND THEN WHEN DOWN THE ROAD, YOU HAVE TO PAY FOR THE PROBLEM YOURSELF. TAYLOR FORD TOLD MY WIFE THAT THERE WAS NOTING WRONG WITH THE VEHICLE. THEY HAVE SINCE GONE OUT OF BUSINESS. HOW DO I GET THIS PROBLEM TAKEN CARE RIGHT THIS TIME. THEY SHOULD HAVE TAKEN CARE OF IT RIGHT THE FIRST TIME. SO FORD IS JUST PUTTING BAND AIDS ON THEIR PROBLEMS AND THEN SAYING IT WAS FIXED AND CHARGING THE COMSUMER LATER TO FIX IT CORRECTLY. FORD NEEDS TO FIX THIS PROBLEM. THE VEHICLE WAS PUT IN DRIVE AND THAT IS WHEN THE POWER STEERING DID NOT WORK. I HAD JUST DROPPED MY 6 YEAR OLD SON OFF AT SCHOOL.
NHTSA ODI #10840236
Mileage unknown · Mar 6, 2016
Electrical SystemSteering
HI MY NAME IS [XXX] I HAVE A 2008 FORD ESCAPE AND I AM HAVING STEERING WHEEL ELECTRICAL PROBLEMS WHEN I TURN ON THE CAR THE STEERING WHEEL VIBRATE AND I HAVE DONE SOME RESEARCH AND I LOOK LIKE THERE HAS BEEN ALOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM IM HAVING AND THAT MIGHT BE THE STEERING WHEEL TORQUE SENSOR. INFORM…
Read full complaint
HI MY NAME IS [XXX] I HAVE A 2008 FORD ESCAPE AND I AM HAVING STEERING WHEEL ELECTRICAL PROBLEMS WHEN I TURN ON THE CAR THE STEERING WHEEL VIBRATE AND I HAVE DONE SOME RESEARCH AND I LOOK LIKE THERE HAS BEEN ALOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM IM HAVING AND THAT MIGHT BE THE STEERING WHEEL TORQUE SENSOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10840168
150,000 miles · Mar 4, 2016
Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHILE RATTLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WA…
Read full complaint
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHILE RATTLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA ODI #10839901
Mileage unknown · Mar 2, 2016
Steering
I TOOK MY 2008 FORD ESCAPE IN FOR A RECALL ON THE ELECTRIC POWERING STEERING ON OCTOBER 28, 2015. THE FORD DEALER REPROGRAMMED THE ELECTRIC POWER STEERING. LSS..WHEN I TOOK THE 2008 FORD ESCAPE IN FOR THE RECALL I WAS UNDER THE IMPRESSION THAT THE SENSOR WAS GOING TO BE REPLACED. HOWEVER THE FORD DEALER SAID THEY ONLY HAD TO REP…
Read full complaint
I TOOK MY 2008 FORD ESCAPE IN FOR A RECALL ON THE ELECTRIC POWERING STEERING ON OCTOBER 28, 2015. THE FORD DEALER REPROGRAMMED THE ELECTRIC POWER STEERING. LSS..WHEN I TOOK THE 2008 FORD ESCAPE IN FOR THE RECALL I WAS UNDER THE IMPRESSION THAT THE SENSOR WAS GOING TO BE REPLACED. HOWEVER THE FORD DEALER SAID THEY ONLY HAD TO REPROGRAM IT. FEBRUARY 26, 2016 I TOOK MY 2008 FORD ESCAPE TO BE CHECKED AT A AUTO REPAIR SHOP. I WAS TOLD I NEEDED A SENSOR FOR THE ELECTIC POWER STEERING. THE REASON I TOOK IT TO BE CHECKED WAS THE STEERING WHEEL WOULD SHAKE AND IT WAS VERY HARD TO TURN. ALSO IT IS HARD TO START. WHEN YOU TURN IT OVER, IT WANT DO ANYTHING. THEN WHEN YOU TRY AGAIN IT WOULD START. I FEEL FORD TOOK ADVANTAGE OF ME. THEY HAD TO KNOW JUST REPROGRAMMING THE ELECTRIC POWER STEERING WAS NOT ENOUGH. NOW I AM LEFT TO PAY FOR THE REPAIRS THAT SHOULD HAVE BEEN TAKEN CARE OF WHEN I TOOK IT IN FOR THE RECALL. IT SEEMS LIKE 2 OR 3 MONTHS AFTER I GOT THIS ESCAPE PAID FOR IT WENT DOWNHILL. I HAVE HAD IT IN AND OUT OF THESHOP EVERY SSINCE.IT IS REPAIR AFTER REPAIR ON THIS VEHICLE. ITS HEARTBREAKING! ESPECIALLY WHEN YOU HAVE TO PAY OUT HUNDREDS AND EVEN OVER A THOUSAND FOR CONTINUOUS REPAIRS. THE CURRENT ISSUE WITH THE STEERING WHEEL SHAKEN WOULD HAPPEN SITTING STILL AT A LIGHT, ETC. ALSO THE PROBLEM WITH THE VEHICLE NOT WANTING TO START AND HAVING TO RETRY TO START THE VEHICLE HAPPENED WHEN YOU WOULD TRY TO START THE VEHICLE TO GO SOMEWHERE. THE ISSUE BEING HARD TO TURN HAPPENS WHEN YOU ARE TURNING LEFT OR RIGHT ON THE ROAD.
NHTSA ODI #10839509
77,382 miles · Mar 1, 2016
Steering
I WAS AT A GAS STATION AND WITH ABSOLUTELY NO WARNING THE STEERING WHEEL WOULD NOT MOVE. I HAD TO LEAVE THE CAR AND CALL A TOW. WHEN I CALLED MY DEALER AND TOLD THEM THAT THE RECALL THEY HAD FIXED IN AUGUST OF 2014 WAS DEFECTIVE AND I COULD HAVE BEEN KILLED THERE RESPONSE WAS THEY FIXED THE PROBLEM (OBVIOUSLY THEY DID NOT) AS T…
Read full complaint
I WAS AT A GAS STATION AND WITH ABSOLUTELY NO WARNING THE STEERING WHEEL WOULD NOT MOVE. I HAD TO LEAVE THE CAR AND CALL A TOW. WHEN I CALLED MY DEALER AND TOLD THEM THAT THE RECALL THEY HAD FIXED IN AUGUST OF 2014 WAS DEFECTIVE AND I COULD HAVE BEEN KILLED THERE RESPONSE WAS THEY FIXED THE PROBLEM (OBVIOUSLY THEY DID NOT) AS THIS WAS THE SAME PROBLEM. THEY INFORMED ME I COULD NOT TOW THE CAR THERE AS THEY DID NOT HAVE ROOM AND THEY COULD NOT TAKE MY CAR TILL MID MARCH. THE CAR WAS AT A GAS STATION THEY RAN A TEST CHARGED ME $200.00 AND COULD NOT FIX IT SAID ONLY FORD COULD. I FINALLY GOT A FORD DEALER TO TAKE THE CAR AND WAS CHARGED $1500.00 THIS IS INSANE FOR ALMOST GETTING KILLED ON THEIR NEGLECT IN THE FIRST PLACE. .
NHTSA ODI #10839126
120,000 miles · Feb 27, 2016
Steering
POWER STEERING WENT OUT WHILE STATIONARY AS I WAS FIXING TO LEAVE ON AN IN TOWN TRIP
NHTSA ODI #10838798
175,000 miles · Feb 24, 2016
Steering
I HAVE MY VEHICLE IN TO HAVE RECALL 14S05 CORRECTED. THE DEALER STATED THEY ONLY NEEDED TO UPDATE THE SOFTWARE AND SEND ME ON MY WAY. THEN AS I WAS DRIVING INTO WORK THREE WEEKS LATER, I LOST ALL POWER STEERING CONTROL. I BROUGHT THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT I NEEDED TO PAY OUT OF POCKET TO HAVE THE TORQUE…
Read full complaint
I HAVE MY VEHICLE IN TO HAVE RECALL 14S05 CORRECTED. THE DEALER STATED THEY ONLY NEEDED TO UPDATE THE SOFTWARE AND SEND ME ON MY WAY. THEN AS I WAS DRIVING INTO WORK THREE WEEKS LATER, I LOST ALL POWER STEERING CONTROL. I BROUGHT THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT I NEEDED TO PAY OUT OF POCKET TO HAVE THE TORQUE SENSOR AND STEERING COLUMN REPLACED TO CORRECT THE ISSUE. THE TWO PARTS THAT I AM BEING TOLD THAT I HAVE TO PAY OUT OF POCKET FOR ARE PARTS THAT ARE INCLUDED IN RECALL 14S05. AFTER NUMEROUS CALLS TO THE DEALER AND FORD, I'M STILL BEING TOLD THAT THE RECALL FOR MY VIN HAS BEEN CLOSED. IF YOU NEED ANY OTHER INFORMATION TO MY SITUATION, PLEASE LET ME KNOW.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
Illustration