NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
120 reportsClear category filterMileage unknown · Mar 21, 2025
Service Brakes
In rainy conditions, executed a hard stop activating the ABS. After successfully activating, the brakes go almost to the floor, and ABS function has stopped. No air in brake system, and master cylinder checks out good. Seems dangerous that the one time you really need ABS, it goes out. No warning lights on dash, mechanic has co…
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In rainy conditions, executed a hard stop activating the ABS. After successfully activating, the brakes go almost to the floor, and ABS function has stopped. No air in brake system, and master cylinder checks out good. Seems dangerous that the one time you really need ABS, it goes out. No warning lights on dash, mechanic has confirmed issue.
NHTSA ODI #11649792
Mileage unknown · Apr 11, 2024
Service Brakes
ABS brake light goes on and off and regen system disabled appeared. Brake pedal goes between being spongy and going to floor. I took it to an independent service center and the mechanic almost lost control of the car when test driving. There was no braking except to one wheel, which is why he almost lost control. They thought th…
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ABS brake light goes on and off and regen system disabled appeared. Brake pedal goes between being spongy and going to floor. I took it to an independent service center and the mechanic almost lost control of the car when test driving. There was no braking except to one wheel, which is why he almost lost control. They thought they fixed the problem by bleeding the brakes, but soon after I got it back on April 8, 2024 the ABS and brake lights came back on April 10, 2024. I am afraid that it will cause an accident if the brakes go out. The car is back at the mechanics and they are going to inspect the brake system. Not sure when the car will be fixed and returned back to me.
NHTSA ODI #11582368
Mileage unknown · Apr 9, 2024
Service Brakes
My escape keeps having the brakes go to the floor. Then they will be fine again for a while and then go to the floor again and have to be pumped to stop. The brake components are good. We replaced the master cylinder, continued to have the problem. Blakes bled by mechanic twice, again the same problem. Mechanic has determined it…
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My escape keeps having the brakes go to the floor. Then they will be fine again for a while and then go to the floor again and have to be pumped to stop. The brake components are good. We replaced the master cylinder, continued to have the problem. Blakes bled by mechanic twice, again the same problem. Mechanic has determined it is a failure with the hydraulic control module. In researching they are back ordered everywhere and there is none available. In further research we have found that there have been over 200000 complaints. Ford wants us to pay 1000.00 to buy a new module and mechanic wants 500.00 to replace it. But again there are not any units available even from the Ford Dealer. Ford needs to recall this part and make them available to be replaced. This is a serious safety issue. Ours have never completely failed but there are many people who say theirs have. Ours is very dangerous if you should have to hit your brakes suddenly and they do not stop or they skid.
NHTSA ODI #11581963
Mileage unknown · Sep 1, 2023
Service Brakes
I was driving home at night with my child, and I stepped on the brake to slow the car down as we were going down a hill, and the brakes did not work. The brake pedal went all the way to the floor after softly stepping on the brake pedal and did not release. I could not stop the SUV, so I coasted as best I could, and THANK GOD WE…
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I was driving home at night with my child, and I stepped on the brake to slow the car down as we were going down a hill, and the brakes did not work. The brake pedal went all the way to the floor after softly stepping on the brake pedal and did not release. I could not stop the SUV, so I coasted as best I could, and THANK GOD WE DID NOT CRASH!
NHTSA ODI #11542202
Mileage unknown · Jun 26, 2023
Service BrakesUnknown Or Other
My regen system failure light come on and off. When it does come on I lose my brakes. I have tried effortlessly like others to find out why they are malfunctioning. I am continually having near misses due to the brakes not wanting to work when they choose to. Why has this not been a recall yet. The brakes go all the way to the f…
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My regen system failure light come on and off. When it does come on I lose my brakes. I have tried effortlessly like others to find out why they are malfunctioning. I am continually having near misses due to the brakes not wanting to work when they choose to. Why has this not been a recall yet. The brakes go all the way to the floor whenever they feel like it. I just purchased the vehicle. I wld have left it at the lot had I know this and no recall seems to be hand. So we get to have accidents or spend endless money while the Ford company doesn’t have to deal with any of it.
NHTSA ODI #11528991
Mileage unknown · Feb 15, 2023
Service BrakesCrash
ABS, parking break light and regen breaks disabled. My breaks will go all the way to the floor and have crashed into a vehicle because out of nowhere I was not able to break like normal. Is not safe to drive. Was diagnosed with a bad hydraulic control until like thousands of other people with this car. Ford posted a service bull…
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ABS, parking break light and regen breaks disabled. My breaks will go all the way to the floor and have crashed into a vehicle because out of nowhere I was not able to break like normal. Is not safe to drive. Was diagnosed with a bad hydraulic control until like thousands of other people with this car. Ford posted a service bulletin about this issue and recommended replacing the flex hoses before eventually replacing the HCU BUT WONT PAY FOR IT. IT IS FAULTY AND THEY SHOULD BE HELD RESPONSIBLE AND RECALL THIS HCU ISSUE INSTEAD OF JUST ACKNOWLEDGING THERE IS SOMETHING WRONG WITH THOUSDANDS OF THESE VEHICLES.
NHTSA ODI #11507439
Mileage unknown · Sep 17, 2022
Service Brakes
The brakes stopped working correctly and are very unsafe. The Regenerative brakes get disabled, and the ABS light is on, you lose the power brakes stopping power. I have to step on the brake pedal very hard for the vehicle to stop. It feels like the old school pre-power brakes. I took it to the Ford dealer, and they want to ch…
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The brakes stopped working correctly and are very unsafe. The Regenerative brakes get disabled, and the ABS light is on, you lose the power brakes stopping power. I have to step on the brake pedal very hard for the vehicle to stop. It feels like the old school pre-power brakes. I took it to the Ford dealer, and they want to charge 5000 + dollar to fix it, they also say parts are no longer available, they instructed me to call my insurance company and have it totaled. I read the escape hybrid forums and I see many people having this same problem
NHTSA ODI #11485000
Mileage unknown · Aug 17, 2022
Forward Collision AvoidanceService Brakes
ABS light on, vehicle stalling, dragging while driving 40mph or over. Brake petal non functional. *c1313, c1480, c1481 Brake hoses restricted not allowing brake pressure in caliber *HCU damage *Sway bar links damage, excessive noise and play
NHTSA ODI #11479711
Mileage unknown · Apr 11, 2022
Service Brakes
The HCU fails causing the car to have little to no braking power while driving, at random times. There is a loud grind coming from the front right.. Happens only when it is warm.
NHTSA ODI #11460451
Mileage unknown · Mar 26, 2022
Service Brakes
When the car was started in a shopping center parking lot, the emergency brake light and the abs warning light were displayed and remained displayed. When driven, the brakes were "spongy" and then "regenerative braking disabled" appeared in the odometer display. I pulled over briefly, turned the car off for a short period and …
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When the car was started in a shopping center parking lot, the emergency brake light and the abs warning light were displayed and remained displayed. When driven, the brakes were "spongy" and then "regenerative braking disabled" appeared in the odometer display. I pulled over briefly, turned the car off for a short period and then restarted it. The same messages and odometer display remained, and brakes were still spongy. As I continued to drive (carefully), the situation resolved itself, though the "regenerative braking disabled" continued for another minute or two. Normal braking then resumed. This issue just occurred so it has not yet been taken to a dealer, nor has it been inspected by mfr, police, etc. THIS PROBLEM HAS BEEN DOCUMENTED MANY TIMES BY OTHERS WITH ALMOST IDENTICAL SYMPTOMS AT THIS WEBSITE https://www.carproblemzoo.com/ford/escapehybrid/2008/service-brakes-problems.php THIS IS CLEARLY A SAFETY ISSUE THAT HAS GONE IGNORED BY FORD FOR SEVERAL YEARS AND DESERVES NHTSA'S IMMEDIATE ATTENTION.
NHTSA ODI #11458472
Official recalls
3Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO