TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING 50 MPH, THE BRAKES FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXCITER RING WAS FRACTURED. THE MECHANIC ATTEMPTED TO GL…
Read full complaint
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING 50 MPH, THE BRAKES FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXCITER RING WAS FRACTURED. THE MECHANIC ATTEMPTED TO GLUE THE PIECE BACK TOGETHER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
NHTSA ODI #11151551
98,000 miles · Jul 13, 2018
Service Brakes
THE BRAKES FAILED AT A STOP SIGN AND SENT MY DAUGHTER INTO TRAFFIC THAT WAS GOING 50 MPH. FORTUNATELY SHE PUT IT IN REVERSE AND GOT OUT BEFORE AN ACCIDENT WAS CAUSED. THE ABS LIGHT CAME ON AND MECHANIC SAYS IT WILL COST OVER $4000 TO FIX. AFTER RESEARCH WE SEE THAT HUNDREDS OF OTHERS HAVE HAD THIS EXACT PROBLEM. HYDRAULIC CO…
Read full complaint
THE BRAKES FAILED AT A STOP SIGN AND SENT MY DAUGHTER INTO TRAFFIC THAT WAS GOING 50 MPH. FORTUNATELY SHE PUT IT IN REVERSE AND GOT OUT BEFORE AN ACCIDENT WAS CAUSED. THE ABS LIGHT CAME ON AND MECHANIC SAYS IT WILL COST OVER $4000 TO FIX. AFTER RESEARCH WE SEE THAT HUNDREDS OF OTHERS HAVE HAD THIS EXACT PROBLEM. HYDRAULIC CONTROL UNIT IS FAULTY AND A BAD DESIGN THAT RECURS.
NHTSA ODI #11111244
187 miles · Jun 24, 2018
Electronic Stability Control (esc)Service BrakesWheels
BRAKE FAILED THE REGEN SYSTEM FAILURE AND ABS BRAKE FAILURE CAUSED AN ALMOST SERIOUS ACCIDENT $7000 FOR REPAIRS FOR SOMETHING THAT HAS NUMEROUS PROBLEMS FROM 1000S OF OTHERS HAVING THE SAME ISSUE IT IS A 2007 FORD ESCAPE 2 WHEEL DRIVE HYBRID
NHTSA ODI #11103677
Mileage unknown · Sep 22, 2017
Service Brakes
I HAVE REPLACED THE ABS TONE RINGS IN MY VEHICLE 3 TIMES IN THE LAST 4 YEARS. TWO OF THE TIMES IT BROKE I WAS DRIVING THE VEHICLE. I WAS ON A MAJOR ROAD WHEN THIS HAPPENED. THIS PART NEEDS TO BE RECALLED. THERE IS NO REASON FOR IT TO BREAK THIS OFTEN. TO MAKE MATTERS WORSE IT CAN ONLY BE FIXED BY A FORD DEALER BECAUSE OF THE CO…
Read full complaint
I HAVE REPLACED THE ABS TONE RINGS IN MY VEHICLE 3 TIMES IN THE LAST 4 YEARS. TWO OF THE TIMES IT BROKE I WAS DRIVING THE VEHICLE. I WAS ON A MAJOR ROAD WHEN THIS HAPPENED. THIS PART NEEDS TO BE RECALLED. THERE IS NO REASON FOR IT TO BREAK THIS OFTEN. TO MAKE MATTERS WORSE IT CAN ONLY BE FIXED BY A FORD DEALER BECAUSE OF THE COMPUTER SYSTEM.
NHTSA ODI #11024946
91,000 miles · Jan 3, 2017
Electrical SystemService Brakes
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED AND THE KEY WAS TURNED, THE VEHICLE HAD A LOUD NOISE FROM THE FRONT END, THE INSTRUMENT PANEL ILLUMINATED AND THE PANEL READ "BRAKE SERVICE NEEDED" IN ADDITION, THE ABS AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND ALL OF TH…
Read full complaint
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED AND THE KEY WAS TURNED, THE VEHICLE HAD A LOUD NOISE FROM THE FRONT END, THE INSTRUMENT PANEL ILLUMINATED AND THE PANEL READ "BRAKE SERVICE NEEDED" IN ADDITION, THE ABS AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND ALL OF THE WARNING LIGHTS TURNED OFF. THE VEHICLE WAS DRIVEN TO THE DEALER. THE HYDRAULIC BRAKE SYSTEM WAS REPLACED BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. UPDATED 05/04/17*LJ
NHTSA ODI #10939178
74,000 miles · Apr 11, 2016
Service Brakes
PULLED OUT OF MY PARKING SPOT AND THE ABS/4WD LIGHT CAME ON. WENT TO DEALER AND HAD TO REPLACE THE CRACKED FRONT ABS RING FOR THE SECOND TIME
NHTSA ODI #10854953
61,000 miles · Apr 11, 2016
Service Brakes
STARTED TO DRIVE AND THE ABS/4WD LIGHT CAME ON. WENT TO DEALER AND HAD TO REPLACE THE CRACKED FRONT ABS RING. THIS HAPPENED ON 27JAN2012 AND AGAIN ON 23DEC2013
NHTSA ODI #10854952
125,588 miles · Oct 24, 2015
Service Brakes
BROKEN TONE RING RIGHT FRONT
NHTSA ODI #10785746
42,000 miles · Aug 31, 2015
Exterior LightingService Brakes
THE PASSENGER REAR RIGHT BRAKE/TAIL BULB WENT OUT, WHEN I WENT TO REPLACE THE BULB I FOUND THAT THE SOCKET WAS BURNED, VERY DARK BROWN SPLOTCHY AREAS, AND HAD A DISTINCTIVE ODOR. I CHECKED THE LEFT, DRIVER SIDE AND FOUND THAT THE SOCKET ON THAT BRAKE/TAIL LIGHT WAS ALSO TURNING BROWN AT THE PIN SITE. IT CONCERNS ME THAT I AM FIN…
Read full complaint
THE PASSENGER REAR RIGHT BRAKE/TAIL BULB WENT OUT, WHEN I WENT TO REPLACE THE BULB I FOUND THAT THE SOCKET WAS BURNED, VERY DARK BROWN SPLOTCHY AREAS, AND HAD A DISTINCTIVE ODOR. I CHECKED THE LEFT, DRIVER SIDE AND FOUND THAT THE SOCKET ON THAT BRAKE/TAIL LIGHT WAS ALSO TURNING BROWN AT THE PIN SITE. IT CONCERNS ME THAT I AM FINDING THIS ISSUE TO BE A CONSISTENT PROBLEM AROUND THE INTERNET.
NHTSA ODI #10760457
Mileage unknown · May 13, 2015
Service Brakes
THREE LIGHTS TURNED ON SIMULTANEOUSLY, BRAKE, ABS, AND THE "WRENCH" ICON INDICATING A MAJOR FAILURE. BRAKE PEDAL WENT TO THE FLOOR AND I EXPERIENCED AN 80% LOSS OF BRAKING POWER NARROWLY AVOIDING A COLLISION WITH CARS STOPPED IN FRONT OF ME. LIGHTS REMAINED ON AND BRAKES WERE SEVERELY COMPROMISED WITH VERY LITTLE BRAKING ABILI…
Read full complaint
THREE LIGHTS TURNED ON SIMULTANEOUSLY, BRAKE, ABS, AND THE "WRENCH" ICON INDICATING A MAJOR FAILURE. BRAKE PEDAL WENT TO THE FLOOR AND I EXPERIENCED AN 80% LOSS OF BRAKING POWER NARROWLY AVOIDING A COLLISION WITH CARS STOPPED IN FRONT OF ME. LIGHTS REMAINED ON AND BRAKES WERE SEVERELY COMPROMISED WITH VERY LITTLE BRAKING ABILITY. TURNED THE CAR OFF. WHEN I RESTARTED THE CAR ALL SYSTEMS WERE OPERATIONAL AND ALL LIGHTS WERE OFF. DROVE THE CAR TO A FORD DEALER THE FOLLOWING DAY FOR EVALUATION. DEALER DIAGNOSED AND TOLD ME THEY RAN A COMPUTER TEST AND NO REPORTS. I ASKED THEM IF THEY TEST DROVE THE CAR, THEY SAID NO. A WEEK LATTER THE SAME THING HAPPENED AND I ALMOST T-BONED A CAR. A VERY LOUD SOUND WAS COMING FROM THE REAR OF THE CAR. I SHUT THE CAR OFF AND THE SYSTEM "RESET". I WAS ABLE TO DRIVE HOME BUT I DO NOT FEEL SAFE. I CAN NOT GET A ANY FORD DEALER TO TELL ME WHAT IS GOING ON.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
Illustration