IllustrationTHE RIGHT REAR WHEEL WELL HOUSING OF WHICH THE TOP PORTION OF THE SHOCK CONNECT TO IS RUSTED OUT WHICH MEANS THE TOP PART OF THE SHOCK IS NOT ATTACHED TO THE BODY.
2005 Ford Escape
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2005 Ford Escape do not stand out strongly from the model-year median of 996.
About this comparison →How this year compares
Owner complaints by model year
Compare all Escape years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
880–25K
7425–50K
11950–75K
23375–100K
488100–150K
209150K+
1,211 reports with mileage · 183 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 459 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 434 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 153 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
40 crash reports20 fire reports20 injury reports
What owners actually said
1,394 reportsMY ESCAPE KEEPS MAKING A HORRIBLE RUBBING/HUMMING SOUND WHEN TURNING RIGHT ONLY, MY REAR PASSENGER DOOR DOES NOT LOCK AND MY ALARM IS CONSTANTLY GOING OFF, AND FINALLY MY FRAME ON THE REAR PASSENGER SIDE IS RUSTING AND LITERALLY CRUMBLING APART. MY PASSENGER AIR BAG LIGHT DOES NOT FUNCTION PROPERLY EITHER. I JUST PURCHASED THIS …
Read full complaint
MY ESCAPE KEEPS MAKING A HORRIBLE RUBBING/HUMMING SOUND WHEN TURNING RIGHT ONLY, MY REAR PASSENGER DOOR DOES NOT LOCK AND MY ALARM IS CONSTANTLY GOING OFF, AND FINALLY MY FRAME ON THE REAR PASSENGER SIDE IS RUSTING AND LITERALLY CRUMBLING APART. MY PASSENGER AIR BAG LIGHT DOES NOT FUNCTION PROPERLY EITHER. I JUST PURCHASED THIS VEHICLE IN MAY OF THIS YEAR FROM A CAR DEALERSHIP.
MY CAR HAS ABOUT 140 000 MILES ON IT. I PUT A LOT OF MONEY INTO IT TO KEEP IT RUNNING SMOOTHLY. I JUST FOUND OUT THAT REAR RIGHT SHOCK COMPLETELY RUSTED AWAY FROM VEHICLES BODY AND IT WILL COST THOUSANDS OF DOLLARS TO FIX. I WOULD NEVER EXPECT FORD VEHICLE TO FALL APART LIKE THIS. NOW MY CAR IS JUNK WORTH 200 DOLLARS TO TOW AWAY…
Read full complaint
MY CAR HAS ABOUT 140 000 MILES ON IT. I PUT A LOT OF MONEY INTO IT TO KEEP IT RUNNING SMOOTHLY. I JUST FOUND OUT THAT REAR RIGHT SHOCK COMPLETELY RUSTED AWAY FROM VEHICLES BODY AND IT WILL COST THOUSANDS OF DOLLARS TO FIX. I WOULD NEVER EXPECT FORD VEHICLE TO FALL APART LIKE THIS. NOW MY CAR IS JUNK WORTH 200 DOLLARS TO TOW AWAY. I AM VERY DISSAPOINTED.I WILL NEVER BUY FORD AND I AM TELLING EVERYBODY WHAT HAPENNED. CAR STARTED MAKING LOUD BANGING NOISE IN REAR RIGHT WHEEL WELL UPON WHICH I TOOK IT TO MY MECHANIC RIGHT AWAY.HE TELLS ME CAR IS NOT WORTH FIXING.
RUST AND CORROSION ON THE WHEEL WELL CAUSED THE SHOCK MOUNT TO COME APART. NOW IT IS LOOSE AND VERY DANGEROUS. FORD MUST BE HELD RESPONSIBLE FOR TERRIBLE DESIGN.
2005 FORD ESCAPE. PURCHASED WITH A CAR LOAN IN 2012. @ 40,000 MILES.$$ KEPT ALL REGULAR MAINTENANCE UP. $$REPLACED BATTERY & HAD $$ALL BRAKES DONE FRONT & BACK IN 2014. $$PAID OFF LOAN IN 2015, & 2016 ROLLED OVER TO 95,000 MILES.. $$HAD TO REPLACE ALTERNATOR & BATTERY & $$REDO THE BRAKES IN 2016. $$IN 2018 HAD TO REPLACE ALTERN…
Read full complaint
2005 FORD ESCAPE. PURCHASED WITH A CAR LOAN IN 2012. @ 40,000 MILES.$$ KEPT ALL REGULAR MAINTENANCE UP. $$REPLACED BATTERY & HAD $$ALL BRAKES DONE FRONT & BACK IN 2014. $$PAID OFF LOAN IN 2015, & 2016 ROLLED OVER TO 95,000 MILES.. $$HAD TO REPLACE ALTERNATOR & BATTERY & $$REDO THE BRAKES IN 2016. $$IN 2018 HAD TO REPLACE ALTERNATOR AGAIN..(NOTE: DURING ALL THESE YEARS THE CHECK ENGINE LIGHT WAS CONSTANTLY COMING ON & SHOWING 'CHECK EMISSIONS SYSTEM'.. BRINGING UP ALL SORTS OF FUEL & EMISSIONS CODES. $$REPLACED 4 DIFFERENT FUEL RELATED PARTS AS WELL). IN 2019 ALL BRAKES FAILED! & HAD A NEAR CRASH! $$HAVING TO REPLACE THE BRAKE LINES. THEN IN APRIL 2019 DRIVING AN ALASKA MOUNTAIN PASS IN A SPRING WINTER STORM! MAJOR BREAKDOWN!! LOST ALL POWER WITH NO CONTROL OF STEERING OR BRAKING.. PANEL WAS LIGHTING UP ON & OFF LIKE A CHRISTMAS TREE! ENGINE CHUGGING & SPUTTERING LIKE GETTING NO FUEL BUT ALSO NOT GETTING THE POWER TO KEEP RUNNING.. $$LEFT STRANDED 500 MILES FROM HOME. $$HAD TO GET TOWED BACK HOME! TO HAVE A PCM BURN UP! $$NEW/REMANUFACTURED PCM, $$NEW ALTERNATOR, $$NEW BATTERY, $$NEW COILS!! STILL DID NOT RUN RIGHT! CHECK ENGINE LIGHT STILL COMING ON ONLY SHOWING CHECK EMISSIONS SYSTEM, BUT ALL PARTS REPLACED! ENGINE SPUTTERING BUT NO CODE ON DIAGNOSTIC MACHINE TO GIVE RIGHT CORRECT PROBLEM OR HOW TO FIX!$$$!! 6 MONTHS LATER, REPLACING ALTERNATOR YET AGAIN!! $$4 ALTERNATORS ONE IN 3 YEARS!! $$3 COILS REPLACED. & ENGINE IS STILL NOT RUNNING RIGHT!! SEEMS ONCE THIS PCM GOES OUT.. IT'S ALL OVER FOR THIS VEHICLE!! NOTHING IS KEEPING IT GOING ANYMORE, $$JUST A MONEYPIT OF ENDLESS FIXING & BREAKING DOWN ON THE ROAD! NOT TO MENTION HOW IT STALLS OUT IN MID DRIVING AT HIGH SPEEDS! LEAVING YOU WITH NO STEERING OR BRAKES OR POWER TO STOP! AND THEN CRASH!?! I'M FEELING LEFT IN THE DUST BY FORD COMPANY WITH NO COMPENSATION ON OVER $20,000 SPENT ON A FORD ESCAPE THAT CAN'T RUN!
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE DRIFTED TO THE LEFT AND TO THE RIGHT WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE CASE FRAME CROSS-MEMBER RUSTED OUT SEVERELY AND NEEDED TO BE REPLACED. THE …
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE DRIFTED TO THE LEFT AND TO THE RIGHT WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE CASE FRAME CROSS-MEMBER RUSTED OUT SEVERELY AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT FAILURE WAS RELATED TO MANUFACTURER COMMUNICATION NUMBER: 10013366 (STEERING), HOWEVER, THE 2005 FORD ESCAPES WERE NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
THE ELECTRIC POWER STEERING SYSTEM FAILED IN THE MIDDLE OF AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT INVOLVING OTHER VEHICLES.
WAS DRIVING LESS THAN 15MPH WHEN SUDDENLY I LOST ALL CONTROL OF STEERING ON THE FRONT PASSENGER SIDE. WHEN I WAS ABLE TO GET HELP AFTER SITTING ON THE SIDE OF THE ROAD FOR 16 HOURS, I WAS INFORMED THAT ONE OF THE THREE WHEEL BEARINGS HAD SNAPPED. I DID A LITTLE RESEARCH AND FOUND THE RECALL FOR THE PASSENGER SIDE WHEEL ASSEMBLY …
Read full complaint
WAS DRIVING LESS THAN 15MPH WHEN SUDDENLY I LOST ALL CONTROL OF STEERING ON THE FRONT PASSENGER SIDE. WHEN I WAS ABLE TO GET HELP AFTER SITTING ON THE SIDE OF THE ROAD FOR 16 HOURS, I WAS INFORMED THAT ONE OF THE THREE WHEEL BEARINGS HAD SNAPPED. I DID A LITTLE RESEARCH AND FOUND THE RECALL FOR THE PASSENGER SIDE WHEEL ASSEMBLY AND BEARINGS. I ENTERED MY VIN NUMBER AND IT DIDN'T SAY WHETHER OR NOT IT WOULD BE FIXED. I TAKE PRIDE IN MY VEHICLES AND KEEP THE MAINTENANCE UP TO DATE, THEREFORE I CAN SAY THEY THIS HAPPENED DUE TO FAULTY PARTS AND FEEL LIKE I SHOULD BE ABLE TO HAVE IT FIXED.
PASSENGER SIDE FRAME FENDER WELL GAS TANK STRAP SHOCK MOUNT HAVE ALL RUSTED OUT . THE SHOCK MOUNT HAS ALMOST COME INSIDE THE CAR INSULATION IS HANGING OUT AND THE WIRE HARNESS IS STARTING TO HANG OUT NOT NORMAL FOR A CAR WITH ONLY 114023 MILES
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR SERVICE. THE MECHANIC NOTICED THAT THE ENTIRE UNDERCARRIAGE AND CROSSMEMBER WERE CORRODED. THE CONTACT CALLED HELLER FORD (700 W MAIN ST, EL PASO, IL 61738, (309) 527-6050) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECA…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR SERVICE. THE MECHANIC NOTICED THAT THE ENTIRE UNDERCARRIAGE AND CROSSMEMBER WERE CORRODED. THE CONTACT CALLED HELLER FORD (700 W MAIN ST, EL PASO, IL 61738, (309) 527-6050) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 195,772. *LN MANUFACTURER WAS MADE AWARE OF THE FAILURE. MANUFACTURER STATED THAT THEY WOULD NOT BE ABLE TO ASSIST BECAUSE VIN WAS NOT INCLUDED IN RECALL. *DL
Official recalls
415V606000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:floor Shift
Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
14V526000 · Hybrid Propulsion System
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
06V111000 · Seats:front Assembly:head Restraint
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
04V602000 · Latches/locks/linkages:doors:latch
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.