Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
880–25K
7425–50K
11950–75K
23375–100K
488100–150K
209150K+
1,211 reports with mileage · 183 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 459 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 434 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 153 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
40 crash reports20 fire reports20 injury reports
What owners actually said
1,394 reports
85,176 miles · Aug 26, 2017
Structure
THE GROMMET OR PLASTIC SCREW WITH A RUBBER GASKET IS SO CHEAP IT FELL APART AND OUT OF BACK HATCH WINDOW ATTACHED TO THE HATCH AND SLID DOWN ON ONE SIDE AND ALMOST COMPLETELY DETACHED FROM DOOR WHICH COULD HAVE CAUSED AN ACCIDENT GLASS FLYING EVERYWHERE AND SUCH! THE OTHER SIDE IS FINE, STILL. THIS IS SOMETHING THAT SHOULD NOT H…
Read full complaint
THE GROMMET OR PLASTIC SCREW WITH A RUBBER GASKET IS SO CHEAP IT FELL APART AND OUT OF BACK HATCH WINDOW ATTACHED TO THE HATCH AND SLID DOWN ON ONE SIDE AND ALMOST COMPLETELY DETACHED FROM DOOR WHICH COULD HAVE CAUSED AN ACCIDENT GLASS FLYING EVERYWHERE AND SUCH! THE OTHER SIDE IS FINE, STILL. THIS IS SOMETHING THAT SHOULD NOT HAPPEN AND IS A SAFETY ISDUE. IT COULD FALL OUT THEN FLY INTO TRAFFIC THERE'S A NUMBER OF THINGS THAT COULD HAPPEN IT COULD MAKE A DRIVER VERY NERVOUS DRIVING DOWN THE ROAD KNOWING THAT IT'S SLIPPED OR BROKEN OUT ALL FROM THE WIND AN OPENING AND CLOSING DOOR WHICH IS NORMAL WEAR AND TEAR. IT OBVIOUSLY IS A FLUKE BECAUSE THE OTHER SIDE DIDN'T BREAK AND DIDN'T HAVE ANY PROBLEMS DIDN'T GET TO WHERE IT WAS FALLING APART TO THAT POINT OT AT ALL ACTUALOT I CALLED THE DEALER TO SEE HOW MUCH SOMETHING LIKE THAT WAS IT'S JUST A LITTLE PIECE OF RUBBER AND PLASTIC THEY WANT $100 FOR IT I DON'T THINK THIS IS SOMETHING THAT I SHOULD HAVE TO PAY FOR UNLESS FORD AS MAKING JUNK NOW AND I THINK THEY SHOULD STAND BY THIS BECAUSE IT IS A SAFETY ISSUE IF IT WOULD HAVE BROKEN IT WOULD HAVE WHO KNOWS WHAT COULD HAVE CAUSED. THIS HAPPENED RECENTLY WHEN I WAS DRIVING DOWN THE FREEWAY, LIKE 8/23/17.
NHTSA ODI #11019895
122,607 miles · Aug 4, 2017
Electrical System
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING, THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PLACED THE GEARSHIFT INTO NEUTRAL AND WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT WAITED FOR A FEW MINUTES AND RESTARTED THE VEHICLE, THE VEHI…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING, THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PLACED THE GEARSHIFT INTO NEUTRAL AND WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT WAITED FOR A FEW MINUTES AND RESTARTED THE VEHICLE, THE VEHICLE RESTARTED AND STALLED. THE VEHICLE WAS TOWED TO A PARK AND RIDE LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 122,607.
NHTSA ODI #11012794
Mileage unknown · Jul 31, 2017
SeatsStructureSuspension
RUST CAUSED THE SEPARATION OF THE LOWER CONTROL ARM FROM THE SUBFRAME OF THE VEHICLE. THE VEHICLE WAS PRIMARILY USED IN A SALT-BELT STATE. THE ISSUE BECAME EVIDENT AFTER A SMALL POTHOLE CAUSED THE REAR FRAME TO PUNCTURE THROUGH THE PASSENGER REAR WHEELHOUSE INTO THE CAB OF THE VEHICLE CAUSING A HIGH-PITCHED SQUEAL AND STEERING D…
Read full complaint
RUST CAUSED THE SEPARATION OF THE LOWER CONTROL ARM FROM THE SUBFRAME OF THE VEHICLE. THE VEHICLE WAS PRIMARILY USED IN A SALT-BELT STATE. THE ISSUE BECAME EVIDENT AFTER A SMALL POTHOLE CAUSED THE REAR FRAME TO PUNCTURE THROUGH THE PASSENGER REAR WHEELHOUSE INTO THE CAB OF THE VEHICLE CAUSING A HIGH-PITCHED SQUEAL AND STEERING DIFFICULTIES..
NHTSA ODI #11011765
131,000 miles · Jul 28, 2017
Suspension
BOUGHT CAR USED. SHOCKTOWER RUSTED OUT.NOT REPLACED
NHTSA ODI #11011191
140,000 miles · Jul 26, 2017
Electrical SystemExterior Lighting
WHEN THE CAR IS FULLY LOCKED AND ALL DOOR WELL SHUT THE REAR RIGHT DOOR SENSOR SAYS ITS OPENED OR AJAR WHICH MAKES THE ALARM GO OFF WHEN NO ONE HAS TRIED TO TOUCH THE CAR AND BECAUSE OF THIS IT HAS DRAIN THE BATTERY WHILE HAVING A LESS THAN 1 YEAR OLD BATTERY
NHTSA ODI #11010831
105,050 miles · Jul 17, 2017
StructureSuspension
THE REAR PASSENGER WHEEL WELL HAS ROTTED OUT, LEAVING THE SHOCK HANGING FREELY ABOVE THE WHEEL, UNATTACHED. I FIRST BECAME AWARE OF THE ISSUE AS THE CAR WAS DRIVING ON A CITY STREET, WHERE I HEARD A LOUD BANG IN THE BACK RIGHT OF THE CAR, AND THE NOISE CONTINUED AS THE CAR WENT OVER BUMPS. IT WAS IMPOSSIBLE TO SEE THE DAMAGE THE…
Read full complaint
THE REAR PASSENGER WHEEL WELL HAS ROTTED OUT, LEAVING THE SHOCK HANGING FREELY ABOVE THE WHEEL, UNATTACHED. I FIRST BECAME AWARE OF THE ISSUE AS THE CAR WAS DRIVING ON A CITY STREET, WHERE I HEARD A LOUD BANG IN THE BACK RIGHT OF THE CAR, AND THE NOISE CONTINUED AS THE CAR WENT OVER BUMPS. IT WAS IMPOSSIBLE TO SEE THE DAMAGE THE RUST WAS CAUSING TO THE AREA UNTIL THE SHOCK MOUNT CAME FREE, AS THE SEALANT USED IN THE WHEEL WELL HID THE DAMAGE-- APPROXIMATELY EVERY 3-6 MONTHS I EXAMINE THE CAR FOR RUST AND NOTICED NO EXTREME DAMAGE TO THIS AREA PREVIOUSLY.
NHTSA ODI #11005918
125,658 miles · Jul 16, 2017
StructureSuspension
THE REAR PASSENGER STRUT WAS COMPLETELY RUSTED OUT OF THE WHEEL WELL. THE VEHICLE WAS SENT TO A FORD DEALER TO INSTALL A "KIT" AND WELD THE STRUT BRACKET TO THE WHEEL WELL. I FOUND THE PROBLEM AFTER HEARING SIGNIFICANT CLUNKING NOISE IN THE BACK AS I DROVE.
NHTSA ODI #11005561
200,000 miles · Jul 12, 2017
Electrical System
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE ANTI-THEFT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CAPITAL FORD LOCATED AT 4222 OLEANDER DR WILMINGTON, NC 28403) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILUR…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE ANTI-THEFT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CAPITAL FORD LOCATED AT 4222 OLEANDER DR WILMINGTON, NC 28403) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #11004949
Mileage unknown · Jul 11, 2017
Structure
FRONT SUBFRAME ROTTING OUT. LARGE PIECES OF RUSTED METAL ARE DISENGAGING FROM THE SUBFRAME CROSS MEMBERAS CREATING LARGE HOLES AS WELL AS THE CROSSMEMBER K FRAME ENGINE CRADLE. TWO DIFFERENT REPAIR SHOPS HAVE STRESSED NOT DRIVING DUE TO THIS DETERIORATION. HAS ONLY 115000 MILES AND LIVE IN THE RUST STATES AS SPECIFIED IN THE 200…
Read full complaint
FRONT SUBFRAME ROTTING OUT. LARGE PIECES OF RUSTED METAL ARE DISENGAGING FROM THE SUBFRAME CROSS MEMBERAS CREATING LARGE HOLES AS WELL AS THE CROSSMEMBER K FRAME ENGINE CRADLE. TWO DIFFERENT REPAIR SHOPS HAVE STRESSED NOT DRIVING DUE TO THIS DETERIORATION. HAS ONLY 115000 MILES AND LIVE IN THE RUST STATES AS SPECIFIED IN THE 2004 RECALLS FOR THE SAME PROBLEM.
NHTSA ODI #11004272
71,000 miles · Jul 6, 2017
SuspensionWheels
HEARD A BANGING IN THE TRUNK AREA ON THE PASSENGER SIDE, CHECKED IT OUT AND THE WHOLE WHEEL WELL WAS RUSTED OUT, THE SHOCK WAS BARLEY ON. I WAS ON A CITY STREET. TOOK IT TO WHERE I BOUGHT IT AND THEY GAVE ME AN ESTAMET OF $1,145.99. I AM WONDERING WHY THIS VIN IS NOT COVERED IN A RECALL.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Illustration