NHTSA owner reports · September 18, 2026 snapshot.
Wheels complaints
98 reportsClear category filter50,000 miles · Aug 29, 2013
StructureSuspensionWheels
AS WE ARE DRIVING ALONG WE HEAR A VERY LOUD BANGING COMING FROM THE REAR OF THE VEHICLE.WHEN WE GET OUT TO INSPECT THE AREA WE FIND THE REAR PASENGER SIDE WHEEL WELL IS EXTREMELY RUSTED THRU AND CHUNKS OF THE WELL ARE ACTUALLY FALLING OUT. WE TOOK THE CAR TO THE FORD DEALER AND THEY SAID IT CANNOT BE REPAIRED!!!! BY THE FORD D…
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AS WE ARE DRIVING ALONG WE HEAR A VERY LOUD BANGING COMING FROM THE REAR OF THE VEHICLE.WHEN WE GET OUT TO INSPECT THE AREA WE FIND THE REAR PASENGER SIDE WHEEL WELL IS EXTREMELY RUSTED THRU AND CHUNKS OF THE WELL ARE ACTUALLY FALLING OUT. WE TOOK THE CAR TO THE FORD DEALER AND THEY SAID IT CANNOT BE REPAIRED!!!! BY THE FORD DEALER....THEN WE TOOK IT TO SEVERAL AUTO BODY SHOPS THAT SAID THEY CANNOT FIX THIS! SEVERAL PLACES SAID FORD USED FAULTY METAL OR UNDERCOATING AND THAT IS WHY IT RUSTED SO BADLY.THE CAR HAS ONLY 50000 MILES ON IT AND HAS BEEN HIGHLY MAINTAINED...I FINALLY FOUND AN AUTOBODY SHOP THAT WILL REPLACE THE ENTIRE WHEEL WELL AND THEER WILL BE NO GUARANTEE IT WONT HAPPEN AGAIN OR TO ANY OF THE OTHER WHEELS!!! I FEEL TOTALLY RIPPED OFF! I READ ONLINE THAT SEVERAL OTHER PEOPLE HAVE HAD THIS SAME PROBLEM.
NHTSA ODI #10537868
87,000 miles · Aug 1, 2013
Wheels
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD BANG FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER'S SIDE INNER WHEEL HOUSE WAS CORRODED AND NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT …
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD BANG FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER'S SIDE INNER WHEEL HOUSE WAS CORRODED AND NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE PART NEEDED FOR THE REPAIR WAS ON BACK ORDER AND COULD NOT YET BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 87,000.
NHTSA ODI #10533122
155,000 miles · Jul 31, 2013
StructureWheels
I HAD BEEN HEARING SOME LOUD NOISES FROM THE BACK END OF MY CAR FOR A WEEK OR SO, WE HAD THOUGHT THE SPARE TIRE AND EQUIPMENT HADN'T BEEN PUT BACK PROPERLY SO WE RE-ADJUSTED IT AND THOUGHT WE HAD FIXED THE PROBLEM. A FEW DAYS LATER THE SOUND STARTED BACK UP. THEN IT GOT REALLY LOUD AND THERE WAS A LOUD POP. UPON FURTHER INVESTIG…
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I HAD BEEN HEARING SOME LOUD NOISES FROM THE BACK END OF MY CAR FOR A WEEK OR SO, WE HAD THOUGHT THE SPARE TIRE AND EQUIPMENT HADN'T BEEN PUT BACK PROPERLY SO WE RE-ADJUSTED IT AND THOUGHT WE HAD FIXED THE PROBLEM. A FEW DAYS LATER THE SOUND STARTED BACK UP. THEN IT GOT REALLY LOUD AND THERE WAS A LOUD POP. UPON FURTHER INVESTIGATION, WE FOUND OUT THE ENTIRE WHEEL WELL HAD RUSTED OUT IN A PERFECT CIRCLE AROUND THE SHOCK. THE SHOCK WAS NO LONGER ATTACHED TO THE CAR. I TOOK IT TO FORD AND THEY TOLD ME THIS HAD BEEN RECALLED ON THEIR MINI-VANS FOR THE SAME YEAR. FORD BODY SHOP STAFF INFORMED ME THAT THIS WAS THE ONLY RUST ON MY VEHICLE AND THIS RUST WOULD NOT BE CAUSED BY MIS-TREATMENT OF THE VEHICLE NOR NORMAL WEAR AND TEAR OF ANY CAR. FORD IS CURRENTLY UNABLE TO GET THE WHEEL HOUSE TO FIX THE CAR AND IT WILL NOT BE AVAILABLE FOR "MONTHS". ONCE I RESEARCHED THIS A LITTLE MORE, IT APPEARS TO BE A HIGHLY COMMON PROBLEM IN THE 2005 FORD ESCAPES. THE CAR IS NOT CURRENTLY FIXABLE OR DRIVE ABLE. *TR
NHTSA ODI #10532832
165,995 miles · Jul 25, 2013
StructureSuspensionWheels
THE WHEEL WELL RUSTED OUT AND THE SHOCK BROKE LOOSE AND WAS BANGING AROUND. BASICALLY THE WHOLE WHEEL WELL IS RUSTED OUT AND WILL NOT HOLD THE SHOCK ANY MORE. I CALLED THE LOCAL FORD DEALER TO SEE IF THERE WAS A RECALL. I WAS TOLD THERE WAS NO RECALL. WHEN I SEARCHED ONLINE I FOUND MANY WITH THE SAME EXPERIENCE, AND EVEN A FACEB…
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THE WHEEL WELL RUSTED OUT AND THE SHOCK BROKE LOOSE AND WAS BANGING AROUND. BASICALLY THE WHOLE WHEEL WELL IS RUSTED OUT AND WILL NOT HOLD THE SHOCK ANY MORE. I CALLED THE LOCAL FORD DEALER TO SEE IF THERE WAS A RECALL. I WAS TOLD THERE WAS NO RECALL. WHEN I SEARCHED ONLINE I FOUND MANY WITH THE SAME EXPERIENCE, AND EVEN A FACEBOOK PAGE. I'M DISAPPOINTED THAT FORD ISN'T TAKING CARE OF THIS. *TR
NHTSA ODI #10531845
70,000 miles · Jun 13, 2013
Wheels
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR UNRELATED REPAIRS, THE TECHNICIAN STATED THAT THE REAR PASSENGER SIDE INNER WHEEL HOUSE WAS CORRODED. THE TECHNICIAN STATED THAT THE PART NEEDED FOR REPAIR WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR UNRELATED REPAIRS, THE TECHNICIAN STATED THAT THE REAR PASSENGER SIDE INNER WHEEL HOUSE WAS CORRODED. THE TECHNICIAN STATED THAT THE PART NEEDED FOR REPAIR WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
NHTSA ODI #10519615
150,000 miles · Mar 27, 2013
StructureSuspensionWheels
FORD ESCAPE 2005 REAR RIGHT WHEEL WELL RUSTED OUT. I NOTICED SLIGHT STRUT SOUNDING NOISE IN THE REAR RIGHT WHEEL FOR A WEEK. I CHECKED TO MAKE SURE NOTHING WAS RATTLING IN THE TRUNK OR WHERE THE JACK MOUNTS. AFTER OPENING THE PLASTIC ACCESS COMPARTMENT TO THE JACK, THERE WAS A HOLE STRAIGHT THROUGH TO THE GROUND. I INSPECTED THE…
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FORD ESCAPE 2005 REAR RIGHT WHEEL WELL RUSTED OUT. I NOTICED SLIGHT STRUT SOUNDING NOISE IN THE REAR RIGHT WHEEL FOR A WEEK. I CHECKED TO MAKE SURE NOTHING WAS RATTLING IN THE TRUNK OR WHERE THE JACK MOUNTS. AFTER OPENING THE PLASTIC ACCESS COMPARTMENT TO THE JACK, THERE WAS A HOLE STRAIGHT THROUGH TO THE GROUND. I INSPECTED THE REAR RIGHT WHEEL WELL AND SAW THE ENTIRE THING RUSTED OUT CLEAR ABOVE THE SHOCK/STRUT MOUNT. I CONTACTED THE MANUFACTURER AND THERE WAS NO RECALL YET THE VEHICLE CAN ESSENTIALLY BE DEEMED UN-DRIVABLE AND A SAFETY HAZARD FOR THE ROAD. *TR
NHTSA ODI #10504724
69,000 miles · Dec 26, 2012
SuspensionWheels
INNER AND OUTER WHEEL HOUSES, AND QUARTER PANELS ON BOTH SIDES OF THE VEHICLE WERE RUSTED/CORRODED TO THE EXTENT THAT THE SHOCK WAS PUSHING THROUGH THE INSIDE OF THE VEHICLE ON THE PASSENGER SIDE. LOUD BANGING NOISES AND WATER INSIDE THE VEHICLE LED TO INSPECTION BY PROFESSIONALS. VISIBLE HOLES IN THE WHEEL HOUSE AREA WERE DIS…
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INNER AND OUTER WHEEL HOUSES, AND QUARTER PANELS ON BOTH SIDES OF THE VEHICLE WERE RUSTED/CORRODED TO THE EXTENT THAT THE SHOCK WAS PUSHING THROUGH THE INSIDE OF THE VEHICLE ON THE PASSENGER SIDE. LOUD BANGING NOISES AND WATER INSIDE THE VEHICLE LED TO INSPECTION BY PROFESSIONALS. VISIBLE HOLES IN THE WHEEL HOUSE AREA WERE DISCOVERED AT THIS TIME. UPON INSPECTION, IT WAS REALIZED THAT THE DRIVER SIDE WAS JUST AS BADLY RUSTED/CORRODED. ALL PARTS LISTED ABOVE NEEDED TO BE REPLACED, AS WELL AS BOTH SHOCKS, WHICH WERE ALSO DAMAGED DUE TO THEIR DETACHMENT FROM THE RUSTED AREAS. ALL WERE REPLACED AT MY EXPENSE, IMMEDIATELY, DUE TO THE DANGER OF DRIVING THE VEHICLE ANY FURTHER, THUS AVOIDING A POTENTIALLY SERIOUS ACCIDENT. THE EXPENSES WERE $3402.08. FORD WILL NOT COVER THESE EXPENSES BECAUSE THE VEHICLE IS OUT OF WARRANTY. THE CAR ONLY HAS 69,000 MILES, AND IS OTHERWISE IN TOP CONDITION. THE DAMAGES SEEM EXCESSIVE AT THIS MILEAGE AND AGE. PHOTOGRAPHS ARE AVAILABLE OF THE VEHICLE BEFORE, DURING, AND AFTER REPAIRS.
NHTSA ODI #10491121
135,000 miles · Dec 11, 2012
StructureSuspensionWheels
TOOK ESCAPE TO MECHANIC AFTER LOUD BANGING HEARD. RIGHT WHEEL WELL HAS LARGE HOLE IN IT AND THE SHOCK MOUNT HAS RUSTED THROUGH, SOURCE OF THE BANGING. MECHANIC STATED THAT THIS PROBLEM MOST LIKELY BEGAN PRIOR TO PURCHASE OF CAR. FORD FAILED TO INFORM US OF THIS PROBLEM AFTER MULTI-POINT INSPECTION 5 MONTHS AGO. CAR HAS HAD T…
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TOOK ESCAPE TO MECHANIC AFTER LOUD BANGING HEARD. RIGHT WHEEL WELL HAS LARGE HOLE IN IT AND THE SHOCK MOUNT HAS RUSTED THROUGH, SOURCE OF THE BANGING. MECHANIC STATED THAT THIS PROBLEM MOST LIKELY BEGAN PRIOR TO PURCHASE OF CAR. FORD FAILED TO INFORM US OF THIS PROBLEM AFTER MULTI-POINT INSPECTION 5 MONTHS AGO. CAR HAS HAD TWO OWNERS WITHIN SAME FAMILY. FORD QUOTED $2500 REPAIR WILL NOT REIMBURSE AND STATED THAT THE REPAIRS WOULD NOT EVEN BE COVERED BY FACTORY WARRANTY, BECAUSE IT IS NOT THE "BODY" OF THE CAR. *TR
NHTSA ODI #10488063
57,500 miles · Dec 11, 2012
StructureSuspensionWheels
MY 2005 FORD ESCAPE HAS HAD A LOUD BANGING IN REAR PASSENGER SIDE FOR SEVERAL MONTHS. I HAS ASSUMED THAT THE STRUT NEEDED REPLACED. UPON FURTHER INVESTIGATION MY MECHANIC AND I NOTICED A TERRIBLE AMOUNT OF RUST AND CORROSION TO REAR PASSENGER WHEEL WELL THAT HAS BOLTS ATTACHED TO STRUT. YOU CAN SEE INTO INTERIOR OF VEHICLE FR…
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MY 2005 FORD ESCAPE HAS HAD A LOUD BANGING IN REAR PASSENGER SIDE FOR SEVERAL MONTHS. I HAS ASSUMED THAT THE STRUT NEEDED REPLACED. UPON FURTHER INVESTIGATION MY MECHANIC AND I NOTICED A TERRIBLE AMOUNT OF RUST AND CORROSION TO REAR PASSENGER WHEEL WELL THAT HAS BOLTS ATTACHED TO STRUT. YOU CAN SEE INTO INTERIOR OF VEHICLE FROM OUTSIDE. I RESEARCHED RECALLS OF THESE PROBLEM AND FOUND NONE, ALTHOUGH THERE WERE SEVERAL OTHER COMPLAINTS FOR THE SAME ISSUE. THIS SEEMS TO HAPPEN ONLY ON THE REAR PASSENGER SIDE ALTHOUGH HAS ME WORRIED ABOUT OTHER COMPLICATIONS THAT COULD ARISE. THIS IS A VERY SERIOUS ISSUE THAT THE FORD MOTOR CO. SHOULD ADDRESS POST HASTE. I FEAR THAT MY FAMILIES AND OTHERS LIVES ARE AT STAKE IF THIS PROBLEM IS NOT TAKEN CARE OF SOON. *TR
NHTSA ODI #10487997
185,000 miles · Nov 12, 2012
StructureSuspensionWheels
THE PASSENGER-SIDE REAR WHEEL WELL HAS COMPLETELY RUSTED THROUGH TO THE POINT WHERE YOU CAN SEE INTO THE CABIN, AND THE SHOCK/STRUT IS MOUNTED TO NOTHING AND IS POKING INTO MY TRUNK. THE METAL ALL AROUND THE MOUNT (OR WHERE IT SHOULD BE MOUNTED) IS COMPLETELY CORRODED AND RUSTED TO THE POINT OF BEING COMPLETELY DETACHED, AND TH…
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THE PASSENGER-SIDE REAR WHEEL WELL HAS COMPLETELY RUSTED THROUGH TO THE POINT WHERE YOU CAN SEE INTO THE CABIN, AND THE SHOCK/STRUT IS MOUNTED TO NOTHING AND IS POKING INTO MY TRUNK. THE METAL ALL AROUND THE MOUNT (OR WHERE IT SHOULD BE MOUNTED) IS COMPLETELY CORRODED AND RUSTED TO THE POINT OF BEING COMPLETELY DETACHED, AND THE SURROUNDING METAL IS STAMPED SO THIN TO BEGIN WITH THAT IT IS PLIABLE. THE SHOCK IS COMPLETELY INEFFECTIVE, AND MY CAR IS A TICKING TIME BOMB OF SAFETY ISSUES. I HAVE CONTACTEDFORD SEVERAL TIMES, AND FORD CANADA IS DENYING THAT THIS IS A SAFETY OR QUALITY ISSUE AND HAVE TAKEN NO RESPONSIBILITY; THEY REFUSE TO FIX MY CAR. I CANNOT FIND A RECALL AT PRESENT, HOWEVER THERE ARE NUMEROUS PEOPLE REPORTING THE SAME PROBLEM WITH THEIR ESCAPES, 6 ALONE ON [XXX] AND 5 ON [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10484002
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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