NHTSA owner reports · September 18, 2026 snapshot.
Wheels complaints
98 reportsClear category filterMileage unknown · Jun 9, 2018
StructureUnknown Or OtherWheels
I WAS DRIVING HOME WHEN I NOTICED A LOUD BUMPING NOISE... MY BACK PASSENGER WHEEL WELL IS COMPLETELY RUSTED AWAY, WHICH HAS AFFECTED MY SHOCK MOUNTING BRACKET. EVERY LITTLE BUMP CAUSES IT TO SHAKE AND ABOUT A WEEK AGO THE BRACKET ACTUALLY WENT THROUGH THE PLASTIC AND THERE IS A HOLE INSIDE THE BACK OF THE VEHICLE. I SEE SO MAN…
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I WAS DRIVING HOME WHEN I NOTICED A LOUD BUMPING NOISE... MY BACK PASSENGER WHEEL WELL IS COMPLETELY RUSTED AWAY, WHICH HAS AFFECTED MY SHOCK MOUNTING BRACKET. EVERY LITTLE BUMP CAUSES IT TO SHAKE AND ABOUT A WEEK AGO THE BRACKET ACTUALLY WENT THROUGH THE PLASTIC AND THERE IS A HOLE INSIDE THE BACK OF THE VEHICLE. I SEE SO MANY IDENTICAL COMPLAINTS AND ITS VERY DISAPPOINTING THAT FORD HAS DONE NOTHING TO RESOLVE THIS ISSUE. I KNOW THAT THE FORD ESCAPE 2001- 2004 WERE RECALLED FOR THIS EXACT ISSUE AND ITS DISCONCERTING THAT THEY ARE IGNORING THE SAME PROBLEM FOR THE 2005-2008 ESCAPE. HOW MANY MORE THOUSANDS OF COMPLAINTS IS IT GOING TO TAKE FOR THEM TO AT LEAST INVESTIGATE THIS UNSAFE, REOCCURRING ISSUE?! HOPEFULLY , SOMETHING WILL BE DONE SOON BEFORE SOMEONE GETS SERIOUSLY INJURED.
NHTSA ODI #11100665
132,790 miles · Mar 10, 2018
StructureSuspensionWheels
DRIVING DOWN THE ROAD AND TRUCK STARTING MAKING A LOUD KNOCKING NOISE IN THE BACK. WHEN WE GOT HOME, WE LOOKED UNDERNEATH AND FOUND MAJOR RUSTING IN PASSENGER WHEEL WELL. SHOCK COMPLETELY RUSTED FREE AND BOUNCING UP TO HIT THE PLASTIC INSIDE THE VEHICLE. TOOK IT TO BODY SHOP MECHANIC AND UPON INSPECTION, HE SHOWED US THAT THE FR…
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DRIVING DOWN THE ROAD AND TRUCK STARTING MAKING A LOUD KNOCKING NOISE IN THE BACK. WHEN WE GOT HOME, WE LOOKED UNDERNEATH AND FOUND MAJOR RUSTING IN PASSENGER WHEEL WELL. SHOCK COMPLETELY RUSTED FREE AND BOUNCING UP TO HIT THE PLASTIC INSIDE THE VEHICLE. TOOK IT TO BODY SHOP MECHANIC AND UPON INSPECTION, HE SHOWED US THAT THE FRAME ITSELF IS RUSTED THROUGH AND VEHICLE CANNOT LEGALLY BE FIXED AND IS TECHNICALLY NOT EVEN SAFE TO DRIVE. LESS THAN 133,000 MILES AND BOUGHT USED 2 YEARS AGO, WE ARE VERY FRUSTRATED WITH THE QUALITY OF THIS VEHICLE. SEARCHED ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AND SHOULD HAVE BE RECALLED. THEY RECALLED YEARS 2001-2004 FOR THE SAME ISSUES, BUT DID NOT INCLUDE THE 2005. SHAME ON FORD MOTOR COMPANY FOR SUCH POOR WORKMANSHIP! PLEASE HELP!!!
NHTSA ODI #11078493
98 miles · Mar 2, 2018
SteeringUnknown Or OtherWheels
I AM TRYING TO FIND OUT WHAT IS WRONG AND IF THERE ARE ANY RECALLS..MY SUV HAS A VIBRATION WHEN I EXCEL RATE AND LET OFF IT WHICH SHAKES THE WHEEL.I HAD IT CHECKED AND THEY CAN'T FIND ANYTHING..WHAT IS THIS PROBLEM,I HAVE JUST BOUGHT THE CAR IN DEC 17..TY
NHTSA ODI #11075960
150,000 miles · Nov 24, 2017
StructureWheels
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT NOTICED THAT THE SUBFRAME WAS RUSTED, CAUSING BOTH FRONT TIRES TO LEAN. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED VAN BORTEL FORD AT…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT NOTICED THAT THE SUBFRAME WAS RUSTED, CAUSING BOTH FRONT TIRES TO LEAN. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED VAN BORTEL FORD AT 585-586-4415 AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #11048248
163,000 miles · Sep 29, 2017
StructureSuspensionWheels
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 55 MPH, THE FRONT PASSENGER WHEEL PROTRUDED OUTWARD WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OFF THE ROAD. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT REACHED OUT TO AN INDEPENDENT MECHANIC WHO WENT TO THE SCENE AND DIAG…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 55 MPH, THE FRONT PASSENGER WHEEL PROTRUDED OUTWARD WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OFF THE ROAD. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT REACHED OUT TO AN INDEPENDENT MECHANIC WHO WENT TO THE SCENE AND DIAGNOSED THAT THE LOWER CONTROL ARM FAILED DUE TO CORROSION OF THE FRONT SUBFRAME. THE LOWER CONTROL ARM NEEDED TO BE REPLACED, WHICH CAUSED THE WHEEL TO WOBBLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 163,000.
NHTSA ODI #11030560
71,000 miles · Jul 6, 2017
SuspensionWheels
HEARD A BANGING IN THE TRUNK AREA ON THE PASSENGER SIDE, CHECKED IT OUT AND THE WHOLE WHEEL WELL WAS RUSTED OUT, THE SHOCK WAS BARLEY ON. I WAS ON A CITY STREET. TOOK IT TO WHERE I BOUGHT IT AND THEY GAVE ME AN ESTAMET OF $1,145.99. I AM WONDERING WHY THIS VIN IS NOT COVERED IN A RECALL.
NHTSA ODI #11003393
186,000 miles · Apr 19, 2017
StructureSuspensionWheels
I WAS PULLING OUT OF MY DRIVEWAY, TURNED AT THE CORNER, HIT A SMALL BUMP AND HEARD A LOUD BANGING SOUND LIKE THE REAR GATE DOOR WAS NOT CLOSED, STOPPED AT THE CORNER PUT IT IN PARK, GOT OUT AND OPENED THE REAR GATE AND RECLOSED IT, GOT BACK INTO MY VEHICLE, TURNED LEFT HIT ANOTHER SMALL BUMP, AND HEARD THE LOUD BANGING NOISE AGA…
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I WAS PULLING OUT OF MY DRIVEWAY, TURNED AT THE CORNER, HIT A SMALL BUMP AND HEARD A LOUD BANGING SOUND LIKE THE REAR GATE DOOR WAS NOT CLOSED, STOPPED AT THE CORNER PUT IT IN PARK, GOT OUT AND OPENED THE REAR GATE AND RECLOSED IT, GOT BACK INTO MY VEHICLE, TURNED LEFT HIT ANOTHER SMALL BUMP, AND HEARD THE LOUD BANGING NOISE AGAIN, STOPPED AT THE 4 WAY CORNER STORE, PARKED AND GOT OUT AND WALKED AROUND MY VEHICLE TO INSPECT IT, AND NOTICED THE RUST ON THE PASSENGER REAR SIDE, SOME OF IT HAD FALLEN OFF AND I COULD SEE THE STYROFOAM ON THE INSIDE OF THE PASSENGER REAR TIRE WELD.I CALLED THE DEALER WHERE I AM PURCHASING THE VEHICLE AND THEY SAID I COULD TAKE IT TO THEIR GUY TO LOOK AT IT, TOOK IT TO HIM AND HE SAID THAT I HAD A REAL PROBLEM AND THAT IT NEEDED TO BE WELDED, WENT BACK TO THE DEALER AND THEY SAID I COULD TAKE IT TO THEIR GUY TO FIX, BUT THEY DID NOT KNOW WHEN THEY COULD GET ME IN FOR AN APPOINTMENT. I TOOK IT TO ANOTHER MECHANIC, AND HE STILL HAS IT, TRYING TO LOCATE THE REAR END OF ANOTHER FORD ESCAPE TO FIX IT.
NHTSA ODI #10979412
Mileage unknown · Feb 2, 2017
StructureSuspensionWheels
PASSENGER REAR IS RESTED SHOCKS STRUTS DETACHED
NHTSA ODI #10949085
65,000 miles · Jan 4, 2017
StructureSuspensionWheels
NOTICED UNDERCOATING PEELING OFF IN WHEEL WELL(REAR PASSENGER SIDE). PULLED OFF AND ALSO FOUND A 3IN. CIRCLE OF METAL LOOSE. HAVE SEEN OTHER(300+) REPORTS OF THIS RUST PROBLEM ON THIS WEB PAGE. I AM ORIGINAL OWNER AND VEHICLE HAS ALWAYS BEEN GARAGED WHEN NOT IN USE AND HAS LESS THAN 70K MILES. THERE ARE NO HANDLING OR NOISE ISSU…
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NOTICED UNDERCOATING PEELING OFF IN WHEEL WELL(REAR PASSENGER SIDE). PULLED OFF AND ALSO FOUND A 3IN. CIRCLE OF METAL LOOSE. HAVE SEEN OTHER(300+) REPORTS OF THIS RUST PROBLEM ON THIS WEB PAGE. I AM ORIGINAL OWNER AND VEHICLE HAS ALWAYS BEEN GARAGED WHEN NOT IN USE AND HAS LESS THAN 70K MILES. THERE ARE NO HANDLING OR NOISE ISSUES YET.
NHTSA ODI #10939766
125,000 miles · Dec 31, 2016
StructureSuspensionWheels
WE STARTED TO HEAR A VERY LOUD BANGING COMING FROM THE BACK PASSENGER SIDE WHEN WE DROVE OVER EVEN THE SMALLEST BUMP. THE REAR PASSENGER SIDE WHEEL WELL IS COMPLETELY RUSTED THOUGH (YOU CAN SEE THE INTERIOR) AND THE WHEEL COULD FALL OFF AT ANYTIME. THE CAR IS NOT SAFE TO DRIVE WITH OUT A VERY EXPENSIVE REPAIR. AFTER LOOKING ONLI…
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WE STARTED TO HEAR A VERY LOUD BANGING COMING FROM THE BACK PASSENGER SIDE WHEN WE DROVE OVER EVEN THE SMALLEST BUMP. THE REAR PASSENGER SIDE WHEEL WELL IS COMPLETELY RUSTED THOUGH (YOU CAN SEE THE INTERIOR) AND THE WHEEL COULD FALL OFF AT ANYTIME. THE CAR IS NOT SAFE TO DRIVE WITH OUT A VERY EXPENSIVE REPAIR. AFTER LOOKING ONLINE I FOUND THAT THIS IS A VERY COMMON OCCURRENCE AND THAT 2001-2004 ESCAPES WERE RECALLED FOR THE SAME ISSUE.
NHTSA ODI #10938886
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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