TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT HEARD A BANG AND NOTICED THAT THE REAR GLASS SUDDENLY EXPLODED. SHE CALLED THE INSURANCE COMPANY AND THE DEALER. A REPRESENTATIVE TOOK THE REAR GLASS DEFROSTER MECHANISM (THE CONTACT WAS UNCERTAIN OF THE COMPONENT'S FORMAL TERM).…
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TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT HEARD A BANG AND NOTICED THAT THE REAR GLASS SUDDENLY EXPLODED. SHE CALLED THE INSURANCE COMPANY AND THE DEALER. A REPRESENTATIVE TOOK THE REAR GLASS DEFROSTER MECHANISM (THE CONTACT WAS UNCERTAIN OF THE COMPONENT'S FORMAL TERM). SHE SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THERE WAS NO RELEVANT RECALL AND OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 48,000.
NHTSA ODI #10246145
Mileage unknown · Mar 5, 2008
Visibility
I STARTED UP MY CAR AND LET IT RUN FOR APPROX 10 MIN. PUT MY REAR WINDOW DEFROSTER ON FOR ABOUT 10 MIN WHILE DRIVING TO WORK. SITTING AT A LIGHT, MY REAR WINDOW EXPLODED. I WAS NOT MOVING, MY CAR WAS WARMED UP. NOT SURE WHAT HAPPENED. POLICE REPORT PROCESSED. FORD FIXED IT FOR A HUGE AMT NOT COVERED BY WARRANTY. *TR
NHTSA ODI #10220172
52,500 miles · Feb 12, 2008
Visibility
THIS IS THE SECOND TIME THE REAR WINDOW HAS EXPLODED! THE FIRST REAR WINDOW EXPLODED 12.11.07 ON A MILD (55') RAINY DAY WHILE DRIVING APROX 65 MILES PER HOUR ON THE HIGHWAY WITH NO OTHER TRAFFIC. YESTERDAY (2.11.08), THE SAME WINDOW GAVE WAY ON A SIDE STREET AT APROX 35 MPH WITH NO OTHER TRAFFIC. YESTERDAY MAKES THE THIRD WIND…
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THIS IS THE SECOND TIME THE REAR WINDOW HAS EXPLODED! THE FIRST REAR WINDOW EXPLODED 12.11.07 ON A MILD (55') RAINY DAY WHILE DRIVING APROX 65 MILES PER HOUR ON THE HIGHWAY WITH NO OTHER TRAFFIC. YESTERDAY (2.11.08), THE SAME WINDOW GAVE WAY ON A SIDE STREET AT APROX 35 MPH WITH NO OTHER TRAFFIC. YESTERDAY MAKES THE THIRD WINDOW I HAVE REPLACED IN LESS THAN 12 MOS. THE FIRST WINDOW (REAR RIGHT PASSENGER) EXPLODED IN WHILE ENTERING A FREEWAY RAMP WITH NO TRAFFIC ON THE RIGHT SIDE OF THE CAR. MOST PEOPLE GO A LIFE TIME WITH NEVER HAVING AN EXPLODING WINDOW WHILE I HAVE HAD 3 ! THE GLASS REPAIR SHOP I WAS REFERRED TO BY THE FORD DEALERSHIP HAS STATED THAT BY OBSERVING THE BROKEN WINDOW, THEY ARE CONFIDENT THAT AT NEITHER TIME WAS THE DEFROST MECHANISM TO BLAME. IF I HAD NOT BEEN CLOSE TO MY OFFICE ON ALL THREE OCCASIONS..........I AM CONFIDENT THAT NOBODY WOULD EVER BELIEVE MY STORIES! *TR
NHTSA ODI #10217804
64,000 miles · Feb 6, 2008
VisibilityFire
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT HEARD AN UNFAMILIAR NOISE WHEN SHE ACTIVATED THE DEFROSTER. THE NOISE STOPPED AND SHE PARKED AND EXITED THE VEHICLE. THE CONTACT WAS INFORMED THAT HER VEHICLE EXPLODED OUTWARDS. THE WINDOWS APPEARED TO HAVE BURST FROM WITHIN THE PASSENGER COMPARTMENT. THE CONTACT BELIEVED …
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TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT HEARD AN UNFAMILIAR NOISE WHEN SHE ACTIVATED THE DEFROSTER. THE NOISE STOPPED AND SHE PARKED AND EXITED THE VEHICLE. THE CONTACT WAS INFORMED THAT HER VEHICLE EXPLODED OUTWARDS. THE WINDOWS APPEARED TO HAVE BURST FROM WITHIN THE PASSENGER COMPARTMENT. THE CONTACT BELIEVED THAT THE DEFROSTER CAUSED THE FAILURE. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.
NHTSA ODI #10217115
Mileage unknown · Jan 17, 2008
Visibility
THE DRIVER'S WINDOW OF MY 2005 FORD ESCAPE LIMITED MAKES A HORRIBLE SQUEALING SOUND WHEN OPENING AND CLOSING. THIS HAS BEEN OCCURRING FOR ABOUT A YEAR. WHEN TAKEN IN FOR ROUTINE MAINTENANCE, I HAVE NOTED THIS PROBLEM. I ALWAYS GET THE SAME REPORT "WEATHER STRIPS ARE DRY" AND WERE LUBED. THIS FIX DOES NOT ALLEVIATE THE PROBLE…
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THE DRIVER'S WINDOW OF MY 2005 FORD ESCAPE LIMITED MAKES A HORRIBLE SQUEALING SOUND WHEN OPENING AND CLOSING. THIS HAS BEEN OCCURRING FOR ABOUT A YEAR. WHEN TAKEN IN FOR ROUTINE MAINTENANCE, I HAVE NOTED THIS PROBLEM. I ALWAYS GET THE SAME REPORT "WEATHER STRIPS ARE DRY" AND WERE LUBED. THIS FIX DOES NOT ALLEVIATE THE PROBLEM. SINCE THE CAR WAS ONLY A LITTLE OVER A YEAR OLD WHEN THE PROBLEM BEGAN, I FIND IT HARD TO BELIEVE THAT THE WEATHER STRIPS HAVE DRIED OUT. *TR
NHTSA ODI #10215278
31,810 miles · Dec 6, 2007
Visibility
AFTER A COLD NIGHT WITH FREEZING RAIN, VEHICLE HAD A SMALL LAYER OF ICE ON REAR WINDOW WHICH WAS EASILY SCRAPPED OFF AFTER HAVING REAR DEFROSTER ON. DEFROSTER WAS ON APPROXIMATELY 10 MINUTES. AFTER PULLING OUT OF DRIVEWAY AND GOING APPROXIMATELY 100 YARDS THE REAR WINDOW EXPLODED. THE WHOLE WINDOW SHATTERED INTO TINY PIECES. THE…
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AFTER A COLD NIGHT WITH FREEZING RAIN, VEHICLE HAD A SMALL LAYER OF ICE ON REAR WINDOW WHICH WAS EASILY SCRAPPED OFF AFTER HAVING REAR DEFROSTER ON. DEFROSTER WAS ON APPROXIMATELY 10 MINUTES. AFTER PULLING OUT OF DRIVEWAY AND GOING APPROXIMATELY 100 YARDS THE REAR WINDOW EXPLODED. THE WHOLE WINDOW SHATTERED INTO TINY PIECES. THE WINDOW WAS REPLACED BUT NOT BY FORD WHO CLAIMED THEY WERE NOT RESPONSIBLE. *TR
NHTSA ODI #10211085
20,950 miles · Feb 14, 2006
Visibility
I BOUGHT A BRAND NEW FORD ESCAPE ~ 1.5 YEARS AGO. I WAS DRIVING DOWN THE ROAD AT ~ 40 MPH AND SUDDENLY MY BACK WINDSHIELD EXPLODED. SHARDS OF GLASS BLEW INTO MY TRUNK AS WELL AS THE BACK SEAT. WHEN I WENT TO THE FORD DEALERSHIP, THEY EXPLAINED THIS WAS NOT COVERED UNDER WARRANTY AND WOULD NOT HELP ME. I CONTACTED MY INSURANC…
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I BOUGHT A BRAND NEW FORD ESCAPE ~ 1.5 YEARS AGO. I WAS DRIVING DOWN THE ROAD AT ~ 40 MPH AND SUDDENLY MY BACK WINDSHIELD EXPLODED. SHARDS OF GLASS BLEW INTO MY TRUNK AS WELL AS THE BACK SEAT. WHEN I WENT TO THE FORD DEALERSHIP, THEY EXPLAINED THIS WAS NOT COVERED UNDER WARRANTY AND WOULD NOT HELP ME. I CONTACTED MY INSURANCE COMPANY AND THEY REFERRED ME TO A LOCAL GLASS SHOP SINCE THE DEALERSHIP WAS SO OVER-PRICED. THERE WAS NO EVIDENCE OF A FOREIGN OBJECT HITTING MY EXTERIOR WINDOW, SO I WOULD LIKE TO WARN ALL FORD ESCAPE OWNERS OF THIS HAZARD TO YOU AND YOUR FAMILIES. *NM
NHTSA ODI #10150233
26,400 miles · Dec 14, 2005
Visibility
DT: THE CONTACT'S HUSBAND WENT OUT IN THE MORNING TO TURN ON THE DEFROSTER. AFTER LETTING THE VEHICLE WARM UP FOR A WHILE SHE GOT IN THE VEHICLE. WHILE TRAVELING TO WORK SHE REALIZED BACK WINDOW WAS SHATTERED. THE VEHICLE WAS TAKEN TO A DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE REPAIRS WILL BE MADE UNDER WARRAN…
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DT: THE CONTACT'S HUSBAND WENT OUT IN THE MORNING TO TURN ON THE DEFROSTER. AFTER LETTING THE VEHICLE WARM UP FOR A WHILE SHE GOT IN THE VEHICLE. WHILE TRAVELING TO WORK SHE REALIZED BACK WINDOW WAS SHATTERED. THE VEHICLE WAS TAKEN TO A DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE REPAIRS WILL BE MADE UNDER WARRANTY.*AK
NHTSA ODI #10145201
6,900 miles · Jun 24, 2005
Visibility
DRIVING 2005 FORD ESCAPE ON 4 LANE HIGHWAY AT APPROXIMATELY 70 MPH. OUTSIDE TEMPERATURE AROUND 85 DEG. AIR CONDITIONER WAS RUNNING. REAR DRIVER SIDE DOOR WINDOW SHATTERED FOR NO APPARENT REASON. NO ROCK OR OTHER PROJECTILE FOUND INSIDE THE VEHICLE. NO EXTERIOR DAMAGE ON DOOR OR SURROUNDING AREA. HAD NOTICED "SQUEAKING" NOIS…
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DRIVING 2005 FORD ESCAPE ON 4 LANE HIGHWAY AT APPROXIMATELY 70 MPH. OUTSIDE TEMPERATURE AROUND 85 DEG. AIR CONDITIONER WAS RUNNING. REAR DRIVER SIDE DOOR WINDOW SHATTERED FOR NO APPARENT REASON. NO ROCK OR OTHER PROJECTILE FOUND INSIDE THE VEHICLE. NO EXTERIOR DAMAGE ON DOOR OR SURROUNDING AREA. HAD NOTICED "SQUEAKING" NOISE FROM THAT GENERAL AREA FOR QUITE SOME TIME BEFORE WINDOW SHATTERED. NO PASSENGERS IN REAR SEATS, BUT WOULD HAVE BEEN INJURIES IF PASSENGERS PRESENT. POLICE REPORT WAS MADE. UNABLE TO DETERMINE CAUSE.
NHTSA ODI #10126480
2,728 miles · Nov 4, 2004
Visibility
WHENEVER USING THE AIR CONDITIONER, USING DASH CONTROLLER TO DIRECT THE AIR OUT THE DASH VENTS, AIR ALSO COMES OUT THE DEFROSTER VENTS, CAUSING CONDENSATION TO FOG UP THE LOWER PART OF THE WINDSHIELD. THIS IS A SAFETY ISSUE. I HAVE TAKEN THE CAR TO THE SELLING DEALER, SOUTHWAY FORD IN SAN ANTONIO TX, AND RED MCCOMBS FORD IN SAN …
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WHENEVER USING THE AIR CONDITIONER, USING DASH CONTROLLER TO DIRECT THE AIR OUT THE DASH VENTS, AIR ALSO COMES OUT THE DEFROSTER VENTS, CAUSING CONDENSATION TO FOG UP THE LOWER PART OF THE WINDSHIELD. THIS IS A SAFETY ISSUE. I HAVE TAKEN THE CAR TO THE SELLING DEALER, SOUTHWAY FORD IN SAN ANTONIO TX, AND RED MCCOMBS FORD IN SAN ANTONIO TX. BOTH DEALERS WERE ABLE TO REPRODUCE THE COMPLAINT, BUT OFFERED NO REPAIR. THEY BOTH CLAIM IT IS A "NORMAL OPERATION" I REQUESTED FROM BOTH DEALERSHIPS TO HAVE THE FORD REGIONAL REPRESENTATIVE LOOK AT THE CAR. AS OF YET, NO ONE HAS CONTACTED ME. *AK
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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