NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
459 reportsClear category filter135,000 miles · Apr 13, 2015
StructureSuspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE TRAVELING AT AN UNKNOWN SPEED, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE INNER REAR FENDER AND THE REAR SHOCKS DETERIORATED WITHOUT WARNING. THE CONTACT STATED THAT THE PARTS WERE RUSTED AND COULD FRACTURE AT ANY MOMENT.…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE TRAVELING AT AN UNKNOWN SPEED, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE INNER REAR FENDER AND THE REAR SHOCKS DETERIORATED WITHOUT WARNING. THE CONTACT STATED THAT THE PARTS WERE RUSTED AND COULD FRACTURE AT ANY MOMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA ODI #10705423
148,100 miles · Apr 10, 2015
Suspension
I HAD BEEN HEARING A LARGE CLUNK ON MY PASSENGER SIDE IN THE BACK. AT FIRST I THOUGHT IT WAS MY SHOVEL HITTING. HOWEVER, I FINALLY REALLY TOOK A LOOK AT THE ENTIRE BACK AND WHEEL AND NOTICE IT COMPLETELY ROTTED UNDER AND EVEN BROKE THROUGH MY TRUNK. I TOOK IT TO 3 DIFFERENT SHOPS AND WAS TOLD IT WAS THE SUSPENSION/SHOCK THAT …
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I HAD BEEN HEARING A LARGE CLUNK ON MY PASSENGER SIDE IN THE BACK. AT FIRST I THOUGHT IT WAS MY SHOVEL HITTING. HOWEVER, I FINALLY REALLY TOOK A LOOK AT THE ENTIRE BACK AND WHEEL AND NOTICE IT COMPLETELY ROTTED UNDER AND EVEN BROKE THROUGH MY TRUNK. I TOOK IT TO 3 DIFFERENT SHOPS AND WAS TOLD IT WAS THE SUSPENSION/SHOCK THAT HAS RUSTED AND ROTTED AWAY. IT WASN'T SUPPOSE TO DO THAT. I HAVE A WELDER PRICING IT OUT BECAUSE BOTH OTHER GARAGES SAID THEY COULDN'T FIX. I FEEL COMPLETELY UNSAFE DRIVING THINKING THE CAR COULD GO FLAT OUT ANYTIME. THE CAR IS IN REALLY GOOD CONDITION OTHERWISE, AND FROM THE SOUND OF IT THIS IS A COMMON PROBLEM AMONG 2004 AND 2005 ESCAPES. IF THIS KEEPS HAPPENING SOMEONE IS GOING TO GET HURT. AND IT SHOULD BE FORDS RESPONSIBILITY TO FIX. *TR
NHTSA ODI #10705063
180,000 miles · Apr 9, 2015
StructureSuspensionWheels
WHILE DRIVING DOWN THE ROAD GOING APPROX. 40 MPH, I HEARD A LOUD NOISE FROM BY BACK PASSENGER SIDE TIRED. I IMMEDIATELY PULLED OVER TO SEE WHAT CAUSED THE NOISE. UPON INSPECTION, I NOTICED THE WHEEL WELL THAT SUPPORTS THE BACK SHOCK WAS COMPLETELY RUSTED. THE SHOCK HAD BROKE THROUGH THE RUSTED WHEEL WELL AND WAS PRESSED UP AGAIN…
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WHILE DRIVING DOWN THE ROAD GOING APPROX. 40 MPH, I HEARD A LOUD NOISE FROM BY BACK PASSENGER SIDE TIRED. I IMMEDIATELY PULLED OVER TO SEE WHAT CAUSED THE NOISE. UPON INSPECTION, I NOTICED THE WHEEL WELL THAT SUPPORTS THE BACK SHOCK WAS COMPLETELY RUSTED. THE SHOCK HAD BROKE THROUGH THE RUSTED WHEEL WELL AND WAS PRESSED UP AGAINST THE INSIDE INTERIOR OF MY CAR. THE REST OF MY WHEEL WELLS ARE IN FINE CONDITION. WHEN I RESEARCHED THIS PROBLEM ONLINE, THERE ARE MANY, MANY CUSTOMERS THAT HAVE HAD THIS EXACT PROBLEM WITH 2005 FORD ESCAPES. IT IS ONLY THE REAR PASSENGER SIDE. THIS NEEDS TO BE RESEARCHED AND CORRECTED BEFORE SOMEONE GETS HURT. *TR
NHTSA ODI #10704820
78,000 miles · Apr 9, 2015
StructureSuspension
I WAS DRIVING AND BEGAN TO HEAR A LOUD NOISE I STOPPED AND LOOKED, THE FENDER WELL HAD FALLEN HALF WAY OFF. IT WAS RUSTED ALL THE WAY THROUGH. I HAD TO CALL A TOW TRUCK AND STILL CANNOT USE MY CAR BECAUSE I CANT AFFORD TO REPLACE THIS PART. SHOULDN'T FORD BE RESPONSIBLE FOR THIS IT IS A FLAW IN THE BODY. *TR
NHTSA ODI #10704731
100,400 miles · Mar 31, 2015
Suspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT 35 MPH OVER A POTHOLE, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE SHOCK WAS FRACTURED AND RUSTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRE…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT 35 MPH OVER A POTHOLE, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE SHOCK WAS FRACTURED AND RUSTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,400.
NHTSA ODI #10702799
100,400 miles · Mar 31, 2015
Suspension
I WAS DRIVING HOME FROM SCHOOL WHEN I STARTED TO HEAR A LOUD CLUNCKING NOISE FROM THE REAR PASSENGER SIDE. I CAME TO FIND OUT THAT IT WAS COMPLETELY RUSTED OUT AND THAT'S WHAT WAS MAKING ALL OF THAT NOISE. I HAVE ONLY HAD THIS CAR FOR 6 MONTHS AND I HAVE NO IDEA WHAT I AM GOING TO DO IF THIS IS A PROBLEM NO ONE CAN FIX! I'VE BEE…
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I WAS DRIVING HOME FROM SCHOOL WHEN I STARTED TO HEAR A LOUD CLUNCKING NOISE FROM THE REAR PASSENGER SIDE. I CAME TO FIND OUT THAT IT WAS COMPLETELY RUSTED OUT AND THAT'S WHAT WAS MAKING ALL OF THAT NOISE. I HAVE ONLY HAD THIS CAR FOR 6 MONTHS AND I HAVE NO IDEA WHAT I AM GOING TO DO IF THIS IS A PROBLEM NO ONE CAN FIX! I'VE BEEN READING AND A LOT OF PEOPLE WITH THE 2003-2007 ESCAPES ARE HAVING THE SAME ISSUE! THIS NEEDS TO BE FIXED!! *TR
NHTSA ODI #10702767
136,585 miles · Mar 30, 2015
StructureSuspension
THE RIGHT REAR WHEEL WELL AND SHOCK MOUNT IS COMPLETELY RUSTED OUT. WHEN I BOUGHT THE VEHICLE USED, I DROVE IT AND HEARD A SLIGHT CLUNKING SOMEWHERE IN THE REAR END OF THE VEHICLE. I THOUGHT MAYBE THE SHOCKS WERE BAD. I CONTINUED TO DRIVE IT, HOPING TO REPLACE THE SHOCKS. RECENTLY THE NOISE BECAME VERY LOUD AND DISTURBING. I LOO…
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THE RIGHT REAR WHEEL WELL AND SHOCK MOUNT IS COMPLETELY RUSTED OUT. WHEN I BOUGHT THE VEHICLE USED, I DROVE IT AND HEARD A SLIGHT CLUNKING SOMEWHERE IN THE REAR END OF THE VEHICLE. I THOUGHT MAYBE THE SHOCKS WERE BAD. I CONTINUED TO DRIVE IT, HOPING TO REPLACE THE SHOCKS. RECENTLY THE NOISE BECAME VERY LOUD AND DISTURBING. I LOOKED AT THE SHOCK AREA AND DISCOVERED THE WHOLE AREA ON THE RIGHT REAR WHEEL WELL AND SHOCK MOUNT ARE RUSTED THROUGH AND BREAKING APART. THE LEFT SIDE IS FINE. I AM AFRAID TO DRIVE IT THIS WAY AND BELIEVE IT IS AN UNSAFE CONDITION. I LOOKED UP THE PROBLEM ON THE INTERNET AND FOUND A MULTITUDE OF THE SAME PROBLEM WITH OTHER OWNERS OF 2005 FORD ESCAPES. TO MY KNOWLEDGE, FORD WILL ONLY FIX 2001-2004 ESCAPES, BUT NOT 2005. WHY NOT? IT CLEARLY IS A DEFECT IN MATERIAL AND WORKMANSHIP. IT HAS RUSTED PREMATURELY AND CAUSES A HAZARDOUS SAFETY SITUATION. IF THIS WAS AN ISOLATED INCIDENT, I WOULD UNDERSTAND. BUT FROM WHAT I HAVE LEARNED, IT HAS HAPPENED TO ALL 2005 FORD ESCAPES. *TR
NHTSA ODI #10702525
148,933 miles · Mar 22, 2015
StructureSuspension
HAVE FOUND THE RIGHT REAR STRUT MOUNT ALMOST RUSTED AWAY AND THE LEFT SIDE IS ON ITS WAY. I HEAR THERE IS A RECALL FOR 2001-2004 FOR THIS AND FROM ALL THE COMPLAINTS I SEE ON-LINE THIS SHOULD INCLUDE 2005-2006 AND UNLESS THEY DID SOMETHING TO ACTUALLY STOP THIS, EVEN LATER YEARS SHOULD BE INCLUDED. IF A PERSON HITS A CHUCK HOL…
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HAVE FOUND THE RIGHT REAR STRUT MOUNT ALMOST RUSTED AWAY AND THE LEFT SIDE IS ON ITS WAY. I HEAR THERE IS A RECALL FOR 2001-2004 FOR THIS AND FROM ALL THE COMPLAINTS I SEE ON-LINE THIS SHOULD INCLUDE 2005-2006 AND UNLESS THEY DID SOMETHING TO ACTUALLY STOP THIS, EVEN LATER YEARS SHOULD BE INCLUDED. IF A PERSON HITS A CHUCK HOLE THIS COULD CAUSE A BAD ACCIDENT., I SEE A LOT OF PEOPLE CAN'T EVEN DRIVE THEIR VEHICLES. I HAVE OWNED MANY OLDER,VEHICLES INCLUDING A 1995 FORD TAURUS I TRADED IN ON THIS ESCAPE THAT DIDN'T HAVE THIS PROBLEM. *TR
NHTSA ODI #10700977
150,000 miles · Mar 18, 2015
Suspension
THE REAR PASSENGER SIDE WHEEL WELL RUSTED OUT WHERE THE SHOCK ATTACHES. THE SHOCK ASSEMBLY IS NOW JUST LOOSE AND RATTLING. LOOKING ONLINE, MANY MANY PEOPLE ARE EXPERIENCING THE SAME FAILURE ON 2004, 2005, AND 2006 ESCAPES. THIS MAKES THE VEHICLE UNSAFE TO DRIVE. *TR
NHTSA ODI #10695007
75,000 miles · Mar 17, 2015
Suspension
WHILE DRIVING ON THE HIGHWAY, WE HIT A BUMP IN THE ROAD AND ALMOST IMMEDIATELY THERE WAS A LOUD BANGING NOISE. UPON INSPECTION, I FOUND THAT THE REAR RIGHT WHEEL WELL WAS COMPLETELY RUSTED OUT. THE SHOCK STRUT IS NOW LOOSE AND BANGING AGAINST THE CAR'S FRAME, THE TIRE AND THE INTERIOR OF THE REAR CARGO AREA. I'VE BEEN RES…
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WHILE DRIVING ON THE HIGHWAY, WE HIT A BUMP IN THE ROAD AND ALMOST IMMEDIATELY THERE WAS A LOUD BANGING NOISE. UPON INSPECTION, I FOUND THAT THE REAR RIGHT WHEEL WELL WAS COMPLETELY RUSTED OUT. THE SHOCK STRUT IS NOW LOOSE AND BANGING AGAINST THE CAR'S FRAME, THE TIRE AND THE INTERIOR OF THE REAR CARGO AREA. I'VE BEEN RESEARCHING THIS ONLINE AND NOTICE THAT THIS IS A RATHER COMMON PROBLEM WITH OTHER FORD ESCAPES IN THE MIDWEST. IT IS ALWAYS THE SAME COMPLAINT, RUSTED OUT WHEEL WELL ON THE REAR PASSENGER SIDE. SOMEONE NEED TO INVESTIGATE FORD BECAUSE THIS IS TOO COMMON AN ISSUE AND IS CLEARLY A DESIGN FLAW. REPAIR FOR THIS ISSUE CAN RUN UP TO $2,000. *TR
NHTSA ODI #10694919
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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