NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
434 reportsClear category filter95,000 miles · Oct 17, 2016
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT OBSERVED THAT THE WHEEL WELL HAD RUSTED A HOLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,00…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT OBSERVED THAT THE WHEEL WELL HAD RUSTED A HOLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 01/10/17*LJ
NHTSA ODI #10916476
89,000 miles · Oct 13, 2016
Structure
THE BACK REAR WHEEL WELL RUSTED THROUGH AND THE SHOCK WENT THROUGH THE "FLOOR" AND PANEL OF THE SUV. I BOUGHT THIS WITH 65,000 MILES ON IT AND NOW HAS 89,000 AND I CAN'T DRIVE IT AND NO ONE WILL FIX IT. I PAID $8500. FOR A SUV THAT I ONLY DROVE FOR 11/2 YEARS. I DRIVING AND HEARD A THUMPING SOUND SO I STOPPED AND DIDN'T SEE A…
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THE BACK REAR WHEEL WELL RUSTED THROUGH AND THE SHOCK WENT THROUGH THE "FLOOR" AND PANEL OF THE SUV. I BOUGHT THIS WITH 65,000 MILES ON IT AND NOW HAS 89,000 AND I CAN'T DRIVE IT AND NO ONE WILL FIX IT. I PAID $8500. FOR A SUV THAT I ONLY DROVE FOR 11/2 YEARS. I DRIVING AND HEARD A THUMPING SOUND SO I STOPPED AND DIDN'T SEE ANYTHING. I DROVE 1/2 MILE TO MY HOUSE AND THE NOISE WAS VERY LOUD, I LOOKED AGAIN TO SEE THAT THE SHOCK BROKE THROUGH THE PANEL AND NOT ANY OF IT IS CONNECTED TO THE BODY OF THE TRUCK. I GOT ON A COMPLAINT WEBSITE AND HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEM AT THE SAME SPOT ON THE VEHICLE. WHEN WE BOUGHT THE SUV MY HUSBAND GOT ON HIS BACK AND LOOKED AT THE UNDERCOATING AND EVERYTHING WAS FINE. THE MUFFLER BROKE AND THE MECHANIC HAD MY HUSBAND TO LOOK UNDER THE SUV AND EVERYTHING IS RUSTED. THE MECHANIC SAID THE UNDERCOAT WAS FAULTY AND TRAPPED MOISTURE BETWEEN IT AND THE BODY OF THE SUV. THIS THING IS FALLING OUT FROM UNDERNEATH ME. THE LEFT REAR IS RUSTED OUT AND THIS ONLY STARTED HAPPENING ABOUT 3 MONTHS AGO. EVERYWHERE THERE IS A SEAM, RUST IS FORMING. I BLAMED IN ON THE DEALER FOR SELLING ME A FLOOD CAR, UNTIL I DID MORE RESEARCH AND FOUND OUT THAT HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEMS. FORD RECALLED OTHER VEHICLES FOR THE SAME PROBLEM, WHY DID THEY KEEP DOING THE SAME THING? I AM UNEMPLOYED AND THIS IS MY TRANSPORTATION. I HAVE TO DRIVE IT, HOPEFULLY I WON'T KILL MYSELF OR ANYONE ELSE WHEN IT FALLS APART ON THE ROAD.
NHTSA ODI #10915737
16,400 miles · Sep 29, 2016
Electrical SystemStructureWheels
TAKATA RECALL PASSENGER BACK TOWER WHEEL RUSTED ON MY 2005 FORD ESCAPE THE METER SENSOR KEEP GOING OFF LIKE THE DOORS ARE STILL OPEN THE RIMS OF THE CAR HAS RUSTED LIKE WE HAD THE CAR FOR 30 YEARS IN MOTION WHEN I NOTICE THE WHEEL TOWER RUSTED OUT
NHTSA ODI #10910649
70,000 miles · Sep 21, 2016
StructureSuspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING OVER A HUMP IN THE ROAD, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT PERFORMED A TEST DRIVE AND DISCOVERED THAT THE REAR PASSENGER WHEEL WELL HAD A RUSTED HOLE UNDERNEATH THE VEHICLE AND THE SHOCK ABSORBER WAS DETACHED FROM THE ORIGINAL MOUNT. THE MANUFACTURER WAS NO…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING OVER A HUMP IN THE ROAD, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT PERFORMED A TEST DRIVE AND DISCOVERED THAT THE REAR PASSENGER WHEEL WELL HAD A RUSTED HOLE UNDERNEATH THE VEHICLE AND THE SHOCK ABSORBER WAS DETACHED FROM THE ORIGINAL MOUNT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10908370
115,000 miles · Sep 19, 2016
Structure
RIGHT REAR SHOCK TOWER MOUNT IS COMPLETELY RUSTED AWAY. THE SHOCK HAS FORCED THE TOWER UP INTO THE WHEEL WELL, THROUGH THE PLASTIC IN THE INTERIOR OF THE CAR. THE CAR IS UNSAFE TO DRIVE. FORD ISSUED A RECALL FOR THE EXACT SAME PROBLEM FOR 2001-2004 ESCAPE VEHICLES MANUFACTURED, BUT NOT FOR THE 2005 MODEL WHICH HAS THE EXACT SAME…
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RIGHT REAR SHOCK TOWER MOUNT IS COMPLETELY RUSTED AWAY. THE SHOCK HAS FORCED THE TOWER UP INTO THE WHEEL WELL, THROUGH THE PLASTIC IN THE INTERIOR OF THE CAR. THE CAR IS UNSAFE TO DRIVE. FORD ISSUED A RECALL FOR THE EXACT SAME PROBLEM FOR 2001-2004 ESCAPE VEHICLES MANUFACTURED, BUT NOT FOR THE 2005 MODEL WHICH HAS THE EXACT SAME PROBLEM.
NHTSA ODI #10907705
220,100 miles · Sep 17, 2016
StructureSuspension
I HAVE A 2005 FORD ESCAPE THAT STARTED MAKING SOUNDS IN THE BACK OF THE VEHICLE WHILE DRIVING IN THE TOWN STREETS COMING HOME WHEN I HIT BUMPS. WE LOOKED AT THE REAR PASSENGER SIDE TIRE WELL AND THE SHOCK MOUNT IS RUSTED THROUGH. THE BODY IS RESTING ON THE COIL. I AM AFRAID TO DRIVE IT DUE TO THE DANGER OF THE BODY COMING DOW…
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I HAVE A 2005 FORD ESCAPE THAT STARTED MAKING SOUNDS IN THE BACK OF THE VEHICLE WHILE DRIVING IN THE TOWN STREETS COMING HOME WHEN I HIT BUMPS. WE LOOKED AT THE REAR PASSENGER SIDE TIRE WELL AND THE SHOCK MOUNT IS RUSTED THROUGH. THE BODY IS RESTING ON THE COIL. I AM AFRAID TO DRIVE IT DUE TO THE DANGER OF THE BODY COMING DOWN ON THE WHEEL.
NHTSA ODI #10907403
84,000 miles · Sep 4, 2016
StructureSuspension
WENT TO REPLACE REAR SHOCKS. REAR PASSENGER WHEEL WELL HAS RUSTED AND I COULD MOVE SHOCK MOUNT TOWER WHEN TRUCK IS BOUNCED. ALSO HAVE BANGING AND BOUNCING GOING ON. RIDES ROUGH AND HAVE A RUST HOLE AND CAN SEE TIRE BELOW. BAD ENGINEERING DESIGN. THE FORD MOTOR COMPANY SHOULD FESS UP AND CORRECT THIS, BUT THEY WON'T THEY GOT …
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WENT TO REPLACE REAR SHOCKS. REAR PASSENGER WHEEL WELL HAS RUSTED AND I COULD MOVE SHOCK MOUNT TOWER WHEN TRUCK IS BOUNCED. ALSO HAVE BANGING AND BOUNCING GOING ON. RIDES ROUGH AND HAVE A RUST HOLE AND CAN SEE TIRE BELOW. BAD ENGINEERING DESIGN. THE FORD MOTOR COMPANY SHOULD FESS UP AND CORRECT THIS, BUT THEY WON'T THEY GOT THEIR MONEY!!!
NHTSA ODI #10903505
114,000 miles · Aug 3, 2016
Structure
I BOUGHT MY 2005 FORD ESCAPE FROM A LOCAL DEALERSHIP 15 MONTHS, AND 6000 MILES AGO. I NOTICED THAT IT JUST ALWAYS FELT "RICKETY", AND HAD IT IN TO BE LOOKED AT THREE TIMES DURING THE FIRST FOUR MONTHS, AND NEW TIRES, AN "EXCITER RING" AND SWAY BARS DIDN'T SEEM TO REALLY DO MUCH. OVER THE COURSE OF THE LLAST MONTH, I NOTICED A LO…
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I BOUGHT MY 2005 FORD ESCAPE FROM A LOCAL DEALERSHIP 15 MONTHS, AND 6000 MILES AGO. I NOTICED THAT IT JUST ALWAYS FELT "RICKETY", AND HAD IT IN TO BE LOOKED AT THREE TIMES DURING THE FIRST FOUR MONTHS, AND NEW TIRES, AN "EXCITER RING" AND SWAY BARS DIDN'T SEEM TO REALLY DO MUCH. OVER THE COURSE OF THE LLAST MONTH, I NOTICED A LOUD "KNOCKING SOUND" COMING FROM THE BACK PASSENGER SIDE. I THOUGHT MAYBE THE GATE WASN'T SHUT ALL THE WAY. THAT WASN'T IT. I STARTED DRIVING WITH THE SEATS DOWN IN THE BACK, TRYING TO WATCH AND LISTEN TO WHERE IT WAS COMING FROM. I LOOKED UP UNDER THE WHEEL WELL, AND WAS SHOCKED AT THE CORROSION, AND TOOK IT TO THE LOCAL MUFFLER MAN. I WAS TOLD THAT THIS "EXCESSIVE RUST AND CORROSION IN THE REAR PASSENGER WHEEL WELL IS A DEFECT IN THE VEHICLE", AND THAT I NEEDED TO TAKE IT BACK TO THE DEALERSHIP. I DID. I WAS SENT TO A BODY SHOP AND TOLD TO "RAISE HELL WITH FORD", BECAUSE THIS IS A KNOWN DEFECT. I GOT A QUOTE OF $8000 TO FIX IT. I STILL OWE $6000... I OPENED A CASE WITH FORD MOTORS, AND WAS TOLD THAT THEY WERE "GIVING THE DEALERSHIP THE GREEN LIGHT TO MAKE IT RIGHT", AND THAT THE DEALERSHIP WAS OBLIGATED TO TAKE PHOTOS. NO PHOTOS WERE TAKEN, AND THE SERVICE MANAGER TOLD ME HE RESPONDED TO MY CASE, AND THAT THERE WAS NOTHING ELSE THAT WAS GOING TO BE DONE. AND THAT "EVEN IF ONE OF THE BODY SHOPS IN TOWN WOULD WORK ON IT, IT WOULDN'T BE UNTIL AT THE EARLIEST NOVEMBER". HE THEN SMIRKED AT ME, AND SAID "SO WHAT ARE YOU GOING TO DO"? WELL. HERE WE ARE. THIS WAS JULY 25, 2016. I WAS TOLD THAT THE VEHICLE IS UNDRIVEABLE, AND THAT IF I WERE IN AN ACCIDENT, THAT MY INSURANCE WOULDN'T COVER IT BECAUSE OF THE SHOCK TOWER COMING UP THROUGH THE INSIDE OF THE CAR ( THAT STARTED JULY 22, THE DAY I STOPPED DRIVING IT, EXCEPT TO DRIVE IT TO THE DEALERSHIP) THAT I NOW KNEW ABOUT BUT CANNOT FIX.
NHTSA ODI #10893016
114,000 miles · Jul 29, 2016
Structure
MY 2005 FORD ESCAPE HAS EXCESSIVE FENDER WELL RUST, A DEFECT THAT CAUSES THE SHOCK TOWER TO DISLODGE FROM THE FRAME, RENDERING THE VEHICLE UNDRIVEABLE. IT HAPPENS FROM THE INSIDE OUT, AND WHEN A THUNKING NOISE BEGINS, IT'S TOO LATE. $8000 TO REPAIR A VEHICLE THAT I WAS TOLD BY EVERY LOCAL BODY SHOP, WOULDN'T EVEN REALLY CORRECT…
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MY 2005 FORD ESCAPE HAS EXCESSIVE FENDER WELL RUST, A DEFECT THAT CAUSES THE SHOCK TOWER TO DISLODGE FROM THE FRAME, RENDERING THE VEHICLE UNDRIVEABLE. IT HAPPENS FROM THE INSIDE OUT, AND WHEN A THUNKING NOISE BEGINS, IT'S TOO LATE. $8000 TO REPAIR A VEHICLE THAT I WAS TOLD BY EVERY LOCAL BODY SHOP, WOULDN'T EVEN REALLY CORRECT IT. IT'S A STRUCTURAL DEFECT. THE SHOCK TOWER IS NOW COMING THROUGH THE CARGO AREA OF MY CAR
NHTSA ODI #10891520
Mileage unknown · Jul 20, 2016
StructureCrash
THIS VEHICLE AND EVERY OTHER ONE I HAVE SEEN HAS HAD THE REAR WHEEL WELL RUST OUT AND HAVE THE SHOCK GO UP THROUGH THE SHOCK TOWER..IT DOES NOT MATTER THE BRAND EITHER.. FORD CHEVY OR DODGE, THEY ALL DO IT.. WHY CAN'T YOU GUYS HELP US OUT, AND MAKE THESE CAR COMPANIES STAND BEHIND THERE SHEET METAL FOR AT LEAST A 100 THOUSAND MI…
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THIS VEHICLE AND EVERY OTHER ONE I HAVE SEEN HAS HAD THE REAR WHEEL WELL RUST OUT AND HAVE THE SHOCK GO UP THROUGH THE SHOCK TOWER..IT DOES NOT MATTER THE BRAND EITHER.. FORD CHEVY OR DODGE, THEY ALL DO IT.. WHY CAN'T YOU GUYS HELP US OUT, AND MAKE THESE CAR COMPANIES STAND BEHIND THERE SHEET METAL FOR AT LEAST A 100 THOUSAND MILES.. WE PAY ENOUGH FOR THESE VEHICLES.. I AM NOT RICH YOU KNOW..
NHTSA ODI #10886287
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.