I HAD BEEN HEARING RATTLING FROM THE REAR PASSENGER SIDE FOR ABOUT 3 WEEKS. ON AROUND JANUARY 28TH I WAS DRIVING HOME FROM WORK AND HEARD A LOUD NOISE. I LATER DISCOVERED A LARGE CRACK AND HOLE ON THE INSIDE PASSENGER PANEL. AFTER FURTHER INSPECTION I DISCOVERED THE PASSENGER SIDE REAR WHEEL WELL HAD A WHOLE SECTION MISSING AND …
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I HAD BEEN HEARING RATTLING FROM THE REAR PASSENGER SIDE FOR ABOUT 3 WEEKS. ON AROUND JANUARY 28TH I WAS DRIVING HOME FROM WORK AND HEARD A LOUD NOISE. I LATER DISCOVERED A LARGE CRACK AND HOLE ON THE INSIDE PASSENGER PANEL. AFTER FURTHER INSPECTION I DISCOVERED THE PASSENGER SIDE REAR WHEEL WELL HAD A WHOLE SECTION MISSING AND THE SHOCK I CAN MOVE WITH MY HAND. AFTER DOING SOME RESEARCH ONLINE I HAVE DISCOVERED THAT SEVERAL 2004/2005 ESCAPES HAVE HAD THE SAME ISSUE. THIS IS CLEARLY A DEFECT. IT NEEDS TO BE ADDRESSED AND A RECALL NEEDS TO BE DONE. *TR
NHTSA ODI #10563469
128,000 miles · Feb 6, 2014
StructureSuspension
THIS IS A 2005 FORD ESCAPE WITH THE SAME PROBLEM REPORTED BY HUNDREDS OF OTHER PEOPLE ON FACEBOOK, FORD FORUMS, THIS AGENCIES OWN WEBSITE ETC. THE REAR RIGHT INNER WHEEL WELL HAS TOTALLY DISINTEGRATED LEAVING THE TOP OF THE SHOCK ABSORBER UNCONNECTED TO ANYTHING. FORD HAVE NOT CARRIED OUT A RECALL FOR THIS DANGEROUS SITUATION TH…
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THIS IS A 2005 FORD ESCAPE WITH THE SAME PROBLEM REPORTED BY HUNDREDS OF OTHER PEOPLE ON FACEBOOK, FORD FORUMS, THIS AGENCIES OWN WEBSITE ETC. THE REAR RIGHT INNER WHEEL WELL HAS TOTALLY DISINTEGRATED LEAVING THE TOP OF THE SHOCK ABSORBER UNCONNECTED TO ANYTHING. FORD HAVE NOT CARRIED OUT A RECALL FOR THIS DANGEROUS SITUATION THOUGH APPARENTLY THE PARTS INVOLVED WERE MODIFIED ON NEWER VEHICLES TO PREVENT THIS HAPPENING. THE PROBLEM APPEARS WORSE IN NORTHERN STATES WITH BAD WINTERS WHERE SALTY WATER BECOMES TRAPPED INSIDE THE WATERPROOFING SEALANT AND THE WHEEL WELL ACCELERATING THE RUSTING PROCESS. UPDATED 04/16/14
NHTSA ODI #10563223
158,000 miles · Feb 3, 2014
StructureSuspension
I AM HERE TO WRITE AN INCIDENT ABOUT MY MY RIGHT REAR SUSPENSION BREAKING AWAY FROM THE STRUT TOWER SUPPORT BRACKET. IT WAS ALL RUSTED OUT. THE LEFT SIDE OF THE CAR IS FINE. I HAVE SEEN QUITE A LOT OF THESE SAME PROBLEMS ON THE INTERNET. WHEN WE TOOK OUR CAR IN TO THE FORD DEALERSHIP THEY CALLED IT A CATASTROPHIC FAILURE. CAR W…
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I AM HERE TO WRITE AN INCIDENT ABOUT MY MY RIGHT REAR SUSPENSION BREAKING AWAY FROM THE STRUT TOWER SUPPORT BRACKET. IT WAS ALL RUSTED OUT. THE LEFT SIDE OF THE CAR IS FINE. I HAVE SEEN QUITE A LOT OF THESE SAME PROBLEMS ON THE INTERNET. WHEN WE TOOK OUR CAR IN TO THE FORD DEALERSHIP THEY CALLED IT A CATASTROPHIC FAILURE. CAR WAS UNSAFE TOO DRIVE. WE FEEL THIS IS A SAFETY CONCERN FOR OWNERS OF THIS VEHICLE AND, THE PUBLIC. *TR
NHTSA ODI #10562770
150,000 miles · Jan 31, 2014
Structure
2005 FORD ESCAPE MADE LOUD BANGING NOISE FROM REAR PASSENGER WHEEL AREA. UPON INSPECTION NOTICED SHOCK MOUNT RUSTED AWAY FROM BODY. LARGE HOLE THAT WAS COMPLETELY RUSTED. NOTHING STRUCTURAL TO HOLD SHOCK IN PLACE. FORD DEALER COULDN'T FIX. TOLD TO TAKE TO AUTO BODY SHOP. THEY ORDERED PART AND FORD HAS IT ON BACK ORDER..... *TR
NHTSA ODI #10562430
150,000 miles · Jan 31, 2014
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE REAR SHOCK MOUNT BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE REAR SHOCK HOUSING WAS PERFORATED DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MIL…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE REAR SHOCK MOUNT BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE REAR SHOCK HOUSING WAS PERFORATED DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA ODI #10562423
87,000 miles · Jan 30, 2014
StructureSuspension
I OWN A 2005 FORD ESCAPE 87,00 MILES, GARAGE KEPT. I BOUGHT IT NEW FROM THE FORD DEALER. SO I HEAR A LOUD BANGING NOISE AND TAKE IT INTO A SHOP TO GET CHECKED OUT. SHOP CALLS ME IN AWE? HE SAID THAT RIGHT SIDE INTER FENDER WHEEL WELL AND SHOCK TOWER HAS COMPLETELY RUSTED AWAY AND IS NO LONGER CONNECTED TO THE VEHICLE?HE ALSO S…
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I OWN A 2005 FORD ESCAPE 87,00 MILES, GARAGE KEPT. I BOUGHT IT NEW FROM THE FORD DEALER. SO I HEAR A LOUD BANGING NOISE AND TAKE IT INTO A SHOP TO GET CHECKED OUT. SHOP CALLS ME IN AWE? HE SAID THAT RIGHT SIDE INTER FENDER WHEEL WELL AND SHOCK TOWER HAS COMPLETELY RUSTED AWAY AND IS NO LONGER CONNECTED TO THE VEHICLE?HE ALSO SAID YOU CAN SEE TO THE INSIDE OF THE VEHICLE. HE SAID IN ALL HIS YEARS, HES NEVER SEEN ANYTHING LIKE IT. HE SAID THAT A 1990 CAR SHOULD NOT HAVE THIS DAMAGE. SO I START TO GOOGLE AND LOW AND BEHOLD HUNDREDS OF COMPLAINTS OF THE SAME THING. IT SEEMS TO BE A MAJOR ISSUE WITH 2004, 2005 AND SOME 2006 FORD ESCAPE MODELS AND FORD WILL NOT RECALL OR MAKE GOOD ON THEIR POOR CRAFTSMANSHIP. I CONTACTED THE DEALER WHERE I BOUGHT MY VEHICLE AND SPOKE TO A REPAIR MANAGER WHO SAID HE WILL CALL ME BACK?SO AFTER A FEW HOURS (HE GOOGLED HIMSELF), HE CALLS AND SAYS TOUGH LUCK?HAVE A NICE DAY. THERE ARE ALL KINDS OF PICTURES ON THE NET THAT LOOK LIKE MY CAR?.I TOOK MY OWN PICTURES BUT THIS IS APPALLING AND FORD NEEDS TO BE HELP ACCOUNTABLE. THIS IS A STRUCTURE PROBLEM AND VERY DANGEROUS. I WILL PROBABLY HAVE A HARD TIME FINDING SOMEONE TO EVEN ATTEMPT TO REPAIR THIS AS THE DON'T WANT THE LIABILITY (ESPECIALLY SEEING I HAVE 2 CAR SEATS IN MY VEHICLE.) *TR
NHTSA ODI #10562158
110,124 miles · Jan 22, 2014
StructureSuspension
REAR PASSENGER SIDE SHOCK TOWER DISCONNECTED TO FRAME. RUSTED OUT FENDERWELL. *TR
NHTSA ODI #10561009
97,000 miles · Jan 21, 2014
StructureSuspensionWheels
THE REAR PASSENGER SIDE TIRE-WELL RUSTED OUT. IT RUSTED WHERE THE SHOCK IS ATTACHED. THIS ENTIRE PIECE RUSTING CAUSED THE SHOCK TO NO LONGER BE ATTACHED TO MY VEHICLE. WE LATER DISCOVER THE ACCELERATED CORROSION WAS FROM FAULTY DRAINS IN THE VEHICLE. FORD ACKNOWLEDGES THE DRAIN PROBLEM BUT WILL NOT TAKE RESPONSIBILITY FOR THE EX…
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THE REAR PASSENGER SIDE TIRE-WELL RUSTED OUT. IT RUSTED WHERE THE SHOCK IS ATTACHED. THIS ENTIRE PIECE RUSTING CAUSED THE SHOCK TO NO LONGER BE ATTACHED TO MY VEHICLE. WE LATER DISCOVER THE ACCELERATED CORROSION WAS FROM FAULTY DRAINS IN THE VEHICLE. FORD ACKNOWLEDGES THE DRAIN PROBLEM BUT WILL NOT TAKE RESPONSIBILITY FOR THE EXPEDITED RUSTING. WITH FAULTY DRAINS IT IS ONLY A MATTER OF TIME BEFORE THE OTHER TIRE-WELL ALSO RUSTS OUT. LUCKILY I DISCOVERED THE PROBLEM WHEN I DID, I HAD BEEN PLANNING ON TOWING A UHAUL CROSS-COUNTRY TWO DAYS OUT. IF I HAD BEEN TOWING AND THE SHOCK GAVE OUT, THE MECHANIC AT THE DEALERSHIP SAID MY VEHICLE WOULD HAVE STARTED TO ROLL. *TR
NHTSA ODI #10560864
180,000 miles · Jan 20, 2014
StructureWheels
THE PASSENGER SIDE REAR WHEEL WELL RUSTED THROUGH CAUSING THE SHOCK ABSORBER TO FLOAT FREELY. THERE IS A SECTION APROX 24 INCHES LONG BY 2-6 INCHES WIDE WHERE THE METAL HAS RUSTED OUT AND IS COMPLETELY GONE. THIS VEHICLE MAKES A HARD SLAM WHENEVER DRIVEN OVER SMALL BUMPS. THE SHOCK HAS COME THROUGH THE PLASTIC PANEL AND PUT A LA…
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THE PASSENGER SIDE REAR WHEEL WELL RUSTED THROUGH CAUSING THE SHOCK ABSORBER TO FLOAT FREELY. THERE IS A SECTION APROX 24 INCHES LONG BY 2-6 INCHES WIDE WHERE THE METAL HAS RUSTED OUT AND IS COMPLETELY GONE. THIS VEHICLE MAKES A HARD SLAM WHENEVER DRIVEN OVER SMALL BUMPS. THE SHOCK HAS COME THROUGH THE PLASTIC PANEL AND PUT A LARGE CRACK/HOLE IN IT. THIS VEHICLE HAS BECOME UNSAFE TO DRIVE AND EXCESSIVELY EXPENSIVE TO REPAIR. THIS VEHICLE IS FROM MICHIGAN. *TR
NHTSA ODI #10560714
85,000 miles · Jan 20, 2014
StructureSuspension
LOUD BANGING SOUND FROM RIGHT REAR WHEEL SOUNDING LIKE LOOSE MUFFLER UPON FURTHER INSPECTION I FOUND THE INNER WHEEL WELL WITH THE SHOCK MOUNT TO BE COMPLETELY RUSTED AWAY. TRYING TO GET IT FIXED AND NO ONE CAN PUT A PRICE ON THE REPAIR AND MOST BODY SHOPS ARE AFRAID TO DO IT. CALLED FORD CUSTOMER SERVICE ABOUT THIS VERY UNSAFE …
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LOUD BANGING SOUND FROM RIGHT REAR WHEEL SOUNDING LIKE LOOSE MUFFLER UPON FURTHER INSPECTION I FOUND THE INNER WHEEL WELL WITH THE SHOCK MOUNT TO BE COMPLETELY RUSTED AWAY. TRYING TO GET IT FIXED AND NO ONE CAN PUT A PRICE ON THE REPAIR AND MOST BODY SHOPS ARE AFRAID TO DO IT. CALLED FORD CUSTOMER SERVICE ABOUT THIS VERY UNSAFE PROBLEM AND THEY DON'T WANT NOTHING TO DO WITH IT. *TR
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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