NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
434 reportsClear category filter322,100 miles · Sep 21, 2019
Structure
THE BODY OF THE CAR IS GENERALLY SOLID. I NOTICED A HARD CLUNKING SOUND COMING FROM THE RIGHT REAR WHEEL WELL AND FIGURED IT WAS BAD SHOCKS. WHEN I INSPECTED THE VEHICLE, I NOTICED A VERY LARGE RUST HOLE SURROUNDING THE SHOCK TOWER WHERE IT MEETS THE WHEEL WELL. THE RUST WAS ON BOTH SIDES OF THE SHOCK. EVENTUALLY, IF I HIT A BAD…
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THE BODY OF THE CAR IS GENERALLY SOLID. I NOTICED A HARD CLUNKING SOUND COMING FROM THE RIGHT REAR WHEEL WELL AND FIGURED IT WAS BAD SHOCKS. WHEN I INSPECTED THE VEHICLE, I NOTICED A VERY LARGE RUST HOLE SURROUNDING THE SHOCK TOWER WHERE IT MEETS THE WHEEL WELL. THE RUST WAS ON BOTH SIDES OF THE SHOCK. EVENTUALLY, IF I HIT A BAD BUMP, THE SHOCK WILL MOST LIKELY FAIL AND GO UP INTO THE TRUNK, ESSENTIALLY LEAVING THE VEHICLE TOTALED. THIS FAILURE SEEMS TO BE REPORTED COMMONLY FOR THIS SPECIFIC YEAR (2005) ESCAPES. IT IS VERY DANGEROUS WITH IT BEING SO CLOSE TO THE CRUCIAL SHOCK TOWER, AND IS EXTREMELY EXPENSIVE IF EVEN POSSIBLE DUE TO THE SEVERITY TO REPAIR. THIS ABSOLUTELY SEEMS LIKE SOMETHING FORD SHOULD BE AWARE OF THIS MASSIVE FLAW AND OFFER CUSTOMERS SOME KIND OF SOLUTION TO THIS PROBLEM.
NHTSA ODI #11257166
116,000 miles · Sep 13, 2019
Structure
I BOUGHT THIS FORD ESCAPE FOR MY DAUGHTER WITH ONLY AT 116,000 MILES ON IT HAD IT HOME FOR TWO WEEKS SINCE LIKE THE INNER FENDER WELL AND FRAME FELL APART ON THE PASSENGER REAR WHEEL COMPLETELY ROTTED OUT.
NHTSA ODI #11255289
99,868 miles · Aug 13, 2019
Structure
2005 ESCAPE, UNDER 100,000 MILES COMPLETELY RUSTING OUT ON THE UNDERCARRIAGE TO THE POINT OF A SAFETY ISSUE AND NOW UN-DRIVABLE. DISCONNECTION OF PIECES AND PARTS WHERE THE ONLY WAY TO KEEP THEM TOGETHER IS WITH A HANGER. WAS TOLD THE HANGER WORKED BETTER THAN ANYTHING THE SERVICE DEPARTMENT COULD DO. RIGHT PASSENGER WHEEL WELL …
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2005 ESCAPE, UNDER 100,000 MILES COMPLETELY RUSTING OUT ON THE UNDERCARRIAGE TO THE POINT OF A SAFETY ISSUE AND NOW UN-DRIVABLE. DISCONNECTION OF PIECES AND PARTS WHERE THE ONLY WAY TO KEEP THEM TOGETHER IS WITH A HANGER. WAS TOLD THE HANGER WORKED BETTER THAN ANYTHING THE SERVICE DEPARTMENT COULD DO. RIGHT PASSENGER WHEEL WELL COMPLETELY RUSTED OUT, HUGE HOLE NOW WHERE YOU CAN SEE COMPLETELY INTO CAR. SHOCKS BANG AND RUB AGAINST THE WHEEL COVER IN THE CAR. JACK COULD NOT EVEN STAY ATTACHED DUE TO THE RUST. DUE TO THIS ISSUE, BRAKES FAILED WHILE PULLING OUT OF A PARKING SPOT. TO KNOW FORD HAS KNOWN ABOUT THIS PROBLEM (RECALL OF 2002-2004 FOR SAME ISSUE) AND MY DAUGHTER HAS BEEN DRIVING THIS CAR AT COLLEGE AND TWO HOURS BACK AND FORTH SICKENS ME. WAS TOLD THIS HAPPENED ALL THE TIME TO THESE CASES BY FORD REPAIR SHOP. ALSO TOLD IT WASN'T WORTH FIXING. THE SAFETY OF ALL DRIVING THIS VEHICLE IS AT A MAJOR RISK.
NHTSA ODI #11243540
Mileage unknown · Aug 7, 2019
SteeringStructureUnknown Or Other
CROSS OVER ON PASSENGER SIDE RUSTED IN HALF,THE EXACT SAME THING THAT WASTE CALLED ON THE 2001-2004,MY WIFE WAS DRIVING WITH TWO OF MY GRANDCHILDREN WITH HER WHEN IT BROKE,THIS IS VERY DANGEROUS AND SERIOUS SITUATION,I FEEL FORD SHOULD FIX MY VEHICLE,IT WAS MANUFACTURED IN2004,I WILL TAKE IT TO COURT IF NECESSARY, INNOCENT PEOPL…
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CROSS OVER ON PASSENGER SIDE RUSTED IN HALF,THE EXACT SAME THING THAT WASTE CALLED ON THE 2001-2004,MY WIFE WAS DRIVING WITH TWO OF MY GRANDCHILDREN WITH HER WHEN IT BROKE,THIS IS VERY DANGEROUS AND SERIOUS SITUATION,I FEEL FORD SHOULD FIX MY VEHICLE,IT WAS MANUFACTURED IN2004,I WILL TAKE IT TO COURT IF NECESSARY, INNOCENT PEOPLE COULD GET KILLED,IT IS THE EXACT SAME RECALL AS THE YEAR BEFORE AND WAS MANUFACTURED IN THAT YEAR OF THE RECALL MY ESCAPE HAS NO OTHER RUST ON IT ANYWHERE,I HAVE PICS TO PROVE IT,MY WIFE WAS JUST GETTING READY TO TURN INTO A DRIVEWAY FROM A CITY STREET
NHTSA ODI #11242376
136,000 miles · Jun 25, 2019
Structure
ON THE DRIVERS SIDE IN THE FENDER WELLS AND ON THE AREA AROUND WHERE YOU PUT GAS IN IT FALLING COMPLETELY APART AT A VERY RAPID SPEED, THE FENDER ON THE AREA OF THE GAS CAP IS FALLING APART LOST PART OF THE THIS WHILE DRIVING TO WORK
NHTSA ODI #11222493
163,000 miles · Apr 17, 2019
StructureSuspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME FRACTURED WHILE TURNING THE VEHICLE INTO A PARKING LOT. THE VEHICLE IMMEDIATELY STOPPED AND ONE OF THE TIRES BECAME DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. MIKE CASTRUCCI FORD LINCOLN OF ALEXANDRIA (7400 ALEXANDRIA PIKE, ALEXANDRIA, KY 4…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME FRACTURED WHILE TURNING THE VEHICLE INTO A PARKING LOT. THE VEHICLE IMMEDIATELY STOPPED AND ONE OF THE TIRES BECAME DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. MIKE CASTRUCCI FORD LINCOLN OF ALEXANDRIA (7400 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, (859) 448-9400) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 163,000.
NHTSA ODI #11196927
Mileage unknown · Apr 17, 2019
Structure
2005 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO RUSTED SUBFRAME. *LD THE CONSUMER STATED THE PASSENGER SIDE STRUT TOWER WAS ALSO RUSTED. THE MANUFACTURER WAS NOTIFIED AND DENIED ANY RESPONSIBILITY FOR THE FAILURE. *JS
NHTSA ODI #11195230
130,000 miles · Mar 21, 2019
StructureSuspension
BEGAN HEARING TERRIBLE NOISE FROM REAR PASSENGER WHEEL WELL. INVESTIGATION REVEALED THE ENTIRE WHEEL WELL AND FRAME WERE RUSTED OUT. AFTER REPLACING THE WHEEL WELL AND SHOCK MOUNT TOWER, STILL EXPERIENCING PROBLEMS DUE TO FRAME BEING RUSTED OUT. NO LONGER ABLE TO DRIVE THE VEHICLE FOR SAFETY REASONS AND IT IS HEADED TO THE SCRAP…
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BEGAN HEARING TERRIBLE NOISE FROM REAR PASSENGER WHEEL WELL. INVESTIGATION REVEALED THE ENTIRE WHEEL WELL AND FRAME WERE RUSTED OUT. AFTER REPLACING THE WHEEL WELL AND SHOCK MOUNT TOWER, STILL EXPERIENCING PROBLEMS DUE TO FRAME BEING RUSTED OUT. NO LONGER ABLE TO DRIVE THE VEHICLE FOR SAFETY REASONS AND IT IS HEADED TO THE SCRAP YARD.
NHTSA ODI #11190415
122,500 miles · Jan 12, 2019
Structure
HEARD A LOUD SCRATCHING NOISE FROM REAR OF CAR. UPON INSPECTION, ENTIRE REAR PASSENGER WHEEL WELL IS RUSTED OUT AND STRUT HAS BEEN PUSHED THROUGH INTO REAR SEAT AREA. IMMEDIATELY WENT TO FORD DEALER AND SERVICE MANAGER TOLD ME IT WAS UNSAFE TO DRIVE AND COSTLY TO FIX. HE ADVISED ME TO CALL FORD, AND THEY LISTENED TO MY COMPLAINT…
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HEARD A LOUD SCRATCHING NOISE FROM REAR OF CAR. UPON INSPECTION, ENTIRE REAR PASSENGER WHEEL WELL IS RUSTED OUT AND STRUT HAS BEEN PUSHED THROUGH INTO REAR SEAT AREA. IMMEDIATELY WENT TO FORD DEALER AND SERVICE MANAGER TOLD ME IT WAS UNSAFE TO DRIVE AND COSTLY TO FIX. HE ADVISED ME TO CALL FORD, AND THEY LISTENED TO MY COMPLAINT AND ISSUED ME A CASE NUMBER. SINCE THEN, I HAVE HEARD NOTHING. I AM STUCK WITH A CAR THAT RUNS LIKE A TOP, LOADED WITH FEATURES, NEW TIRES AND IS WORTH ABSOLUTELY NOTHING. THE DEALER TOLD ME HAD SEEN THE SAME PROBLEM ON OTHER 2005 ESCAPES AND THEY ARE COST PROHIBITIVE TO REPAIR. I HAVE LEARNED THAT THERE IS A RECALL FOR THE 2000-2004 MODELS BUT NOT 2005. DEALER TOLD ME IF I CONTINUED TO DRIVE IT, EVENTUALLY THE WHEEL WILL BE SUCKED ALL THE WAY INTO THE BACK SEAT-TRUNK AREA AND I COULD BE KILLED ON THE HIGHWAY.
NHTSA ODI #11166593
80,000 miles · Dec 29, 2018
StructureSuspension
THE ESCAPE STARTED MAKING A SQUEAKING NOISE FOR ABOUT 3 DAYS WHILE DRIVING IT ON CITY STREETS AND ON THE HIGHWAY AND THEN IT STARTED MAKING A LOUD CLUNKING NOISE AND WAS BANGING LIKE SOMETHING BROKE LOOSE. WE THOUGHT THE SHOCKS BROKE. UPON CLOSER INSPECTION WE NOTICED THAT THE FRAME AT THE RIGHT REAR WHEEL WELL HAD COMPLETELY RU…
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THE ESCAPE STARTED MAKING A SQUEAKING NOISE FOR ABOUT 3 DAYS WHILE DRIVING IT ON CITY STREETS AND ON THE HIGHWAY AND THEN IT STARTED MAKING A LOUD CLUNKING NOISE AND WAS BANGING LIKE SOMETHING BROKE LOOSE. WE THOUGHT THE SHOCKS BROKE. UPON CLOSER INSPECTION WE NOTICED THAT THE FRAME AT THE RIGHT REAR WHEEL WELL HAD COMPLETELY RUSTED OUT AND THE SHOCK HAD CAME OFF BECAUSE THERE WAS NOTHING FOR IT TO ATTACH TO. WE HAVE THE CAR PARKED BECAUSE IT IS TOO DANGEROUS TO DRIVE. IT ONLY HAS APPROXIMATELY 80,000 MILES. OUR DAUGHTER HAD JUST PURCHASED IT IN MAY 2017 FROM A LOCAL CAR DEALER. I HAVE RESEARCHED BUT THERE WAS NO RECALL ON THIS AND THERE VERY MANY COMPLAINTS ABOUT THE SAME ISSUES WITH DIFFERENT YEAR ESCAPES.
NHTSA ODI #11164039
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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