When pressing the cruise control button, then pressing down on the toggle switch, the car accelerates to 80 MPH. I was doing this because that is how my old Honda worked. The Ford dealership claimed that one sets the speed by pressing up (+) on the toggle switch. This works as it should, however, I fear that someone else is goin…
Read full complaint
When pressing the cruise control button, then pressing down on the toggle switch, the car accelerates to 80 MPH. I was doing this because that is how my old Honda worked. The Ford dealership claimed that one sets the speed by pressing up (+) on the toggle switch. This works as it should, however, I fear that someone else is going to use the wrong combination of buttons and crash at 80 MPH. Pressing down on the toggle switch should either do nothing, or at least set the speed to the one that was set previously. There is no warning in the user manual, nor is there any warning information in the car. The dealership claims that there weren't any error codes and a test drive revealed no problems. Obviously, they didn't use the button combination that I told them to use. It is 100% reproducible. It has happened since I bought the car in Sept. 2022.
Ford Motor Company (Ford) is recalling certain 2022-2026 Ford Escape and 2023-2026 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence & remedy
Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM) software, free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. This recall expands previous recall numbers 24V954 and 25V489. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 18, 2026.
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence & remedy
Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2022 Ford Escape Phev Problems, Complaints & Recalls | Skip That Year