NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
129 reportsClear category filter100,300 miles · Mar 8, 2016
Service Brakes
P2803 & P2800 SENSORS..BOTH SENSORS ARE DEFECTIVE AND THE COST TO REPAIR IS FAR ABOVE FAIR PRICING. HYDRAULIC CONTROL APPROX COST TO REPAIR 4100.00 DOLLARS. THIS IS UNUNFAIR REPAIR COSTS. THIS VEHICLE HAS BEEN MAINTAINED WITH ABOVE AVERAGE CARE AND HAS NOT BEEN MISUSED. CHECKING WEB SITE HAVE FOUND THAT THIS IS NOT AN UNC…
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P2803 & P2800 SENSORS..BOTH SENSORS ARE DEFECTIVE AND THE COST TO REPAIR IS FAR ABOVE FAIR PRICING. HYDRAULIC CONTROL APPROX COST TO REPAIR 4100.00 DOLLARS. THIS IS UNUNFAIR REPAIR COSTS. THIS VEHICLE HAS BEEN MAINTAINED WITH ABOVE AVERAGE CARE AND HAS NOT BEEN MISUSED. CHECKING WEB SITE HAVE FOUND THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS MODEL. PUBLIC SHOULD BE WARNED ABOUT THIS DEFECT IN THIS MODEL AND A POSSIBLE RECALL SHOULD ME MADE.
NHTSA ODI #10845590
111,400 miles · Dec 30, 2015
Service Brakes
MY CAR WAS SITTING AND I WENT TO START IT AND THE "REGEN BRAKES DISABLED" AND "CHECK BRAKE SYSTEM" CAME ACROSS MY DASH. ITS A LONG STORY BUT I TOOK IT TO COURTESY FORD IN OKEMOS, MI AND THEY SAID THAT THE HYDRAULIC CONTROL UNTIL NEEDED TO BE REPLACED, THIS PART WOULD COST ME $4,620.20 TO REPLACE. I HAVE ONLY OWNED THIS FOR JUST …
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MY CAR WAS SITTING AND I WENT TO START IT AND THE "REGEN BRAKES DISABLED" AND "CHECK BRAKE SYSTEM" CAME ACROSS MY DASH. ITS A LONG STORY BUT I TOOK IT TO COURTESY FORD IN OKEMOS, MI AND THEY SAID THAT THE HYDRAULIC CONTROL UNTIL NEEDED TO BE REPLACED, THIS PART WOULD COST ME $4,620.20 TO REPLACE. I HAVE ONLY OWNED THIS FOR JUST OVER A YEAR.I OWE $10,080.00 ON THIS VEHICLE, I CANNOT GET A LOAN TO FIX IT AND COURTESY FORD SAID THEY WOULD ONLY GIVE ME $3,700 FOR IT! I AM A SINGLE MOTHER OF 2 AND CANNOT AFFORD TO FIX THIS VEHICLE! I EMAILED FORD AND THEY SAID THEY CANNOT DO ANYTHING ABOUT IT OR HELP ME OUT FIXING IT. I AM WITHOUT A VEHICLE AND STUCK WITH A $10,000 DEBT!!! FORD NEEDS TO RECALL THE HYBRIDS DUE TO THEIR FAULTY PART NOT TO MENTION IT IT UNSAFE TO DRIVE. THE DEALERSHIP TOLD ME THAT IT IS NOT SAFE TO DRIVE SO IT SITS THERE. I AM OUTRAGED AND SICKENED AT FORD. THEY NEED TO BE HELD RESPONSIBLE FOR THEIR FAULTY PART. I AM NOT ABLE TO GET TO WORK, I AM GOING TO LOOSE MY JOB AND MY HOUSE BECAUSE OF FORD. *JS
NHTSA ODI #10817130
134,000 miles · Nov 18, 2015
Service BrakesSteeringSuspension
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED …
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TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
NHTSA ODI #10794696
165,000 miles · Nov 13, 2015
Service Brakes
I HAD THE CHECK BRAKE SYSTEM WARNING SUDDENLY COME ON WHEN I STARTED THE CAR; ALSO TOLD ME THE REGENERATIVE BRAKING SYSTEM WAS OFF. THE BRAKES WORKED, BUT WERE "MUSHY" AND CAR SEEMED TO BE MORE DIFFICULT TO STOP; IT TOOK A LONGER DISTANCE AND TOOK MORE PRESSURE ON THE BRAKE PEDAL. THE LAST FEW MILES PER HOUR SEEMED THE POOREST…
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I HAD THE CHECK BRAKE SYSTEM WARNING SUDDENLY COME ON WHEN I STARTED THE CAR; ALSO TOLD ME THE REGENERATIVE BRAKING SYSTEM WAS OFF. THE BRAKES WORKED, BUT WERE "MUSHY" AND CAR SEEMED TO BE MORE DIFFICULT TO STOP; IT TOOK A LONGER DISTANCE AND TOOK MORE PRESSURE ON THE BRAKE PEDAL. THE LAST FEW MILES PER HOUR SEEMED THE POOREST IN STOPPING POWER. NOW THAT I THINK ABOUT IT, THE BRAKES HAD NOT SEEMED AS "CRISP" FOR SEVERAL WEEKS. TOOK IT TOO KLABEN FORD AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT NEEDED REPLACING. I DID THIS, BUT IT WAS OVER $5000 FOR THE REPAIR (WITH LABOR).
NHTSA ODI #10790264
85,000 miles · Nov 12, 2015
Service Brakes
WHEN STARTING THE CAR PARKED AND SOMETIMES WHEN DRIVING, "CHECK BRAKE SYSTEM / REGEN BRAKES DISABLED" MESSAGE APPEARS ALONG WITH ABS LIGHT. CAR LOSES MOST OF ITS BRAKING POWER FROM THE REGENERATIVE BRAKES REQUIRING A GREAT DEAL OF PRESSURE ON THE BRAKE PEDAL TO STOP THE CAR. BRAKING POWER IS REDUCED AND STOPPING DISTANCES INCREA…
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WHEN STARTING THE CAR PARKED AND SOMETIMES WHEN DRIVING, "CHECK BRAKE SYSTEM / REGEN BRAKES DISABLED" MESSAGE APPEARS ALONG WITH ABS LIGHT. CAR LOSES MOST OF ITS BRAKING POWER FROM THE REGENERATIVE BRAKES REQUIRING A GREAT DEAL OF PRESSURE ON THE BRAKE PEDAL TO STOP THE CAR. BRAKING POWER IS REDUCED AND STOPPING DISTANCES INCREASING SUBSTANTIALLY, CAUSING NEAR MISSES IN HEAVY TRAFFIC. DEALER RECOMMENDS REPLACING THE ABS CONTROL UNIT, WHICH IS A $4,100 PART (PLUS LABOR) FOR AN 8 YEAR OLD VEHICLE. THUS, THE ONLY WAY TO FIX THE ISSUE IS TO PAY MORE FOR PARTS AND LABOR THAN THE CAR IS ACTUALLY WORTH, RENDERING IT WORTHLESS TO THE OWNER. THIS HAS HAPPENED MULTIPLE TIMES OVER THE COURSE OF TWO MONTHS. SOMETIMES THE PROBLEM GOES AWAY AND THE CAR CAN BE DRIVEN SHORT DISTANCES WITH ALL OF ITS BRAKING POWER, SOMETIMES IT DOESN'T WORK FOR DAYS AT A TIME.
NHTSA ODI #10789872
109,000 miles · Oct 14, 2015
Service Brakes
2008 FORD ESCAPE HYBRID WITH 109K MILES ON IT. TWO RECENT INCIDENTS WHERE THE YELLOW ABS AND RED BRAKE LIGHTS CAME ON, WITH MESSAGES OF CHECK BRAKE SYSTEM AND REGEN BRAKES DISABLED. BRAKES BECAME COMPLETELY USELESS AND VEHICLE BECAME DANGEROUS TO OPERATE. I WAS ABLE TO LET THE VEHICLE SIT AND RETRY AND THE LIGHTS DIDN'T COME …
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2008 FORD ESCAPE HYBRID WITH 109K MILES ON IT. TWO RECENT INCIDENTS WHERE THE YELLOW ABS AND RED BRAKE LIGHTS CAME ON, WITH MESSAGES OF CHECK BRAKE SYSTEM AND REGEN BRAKES DISABLED. BRAKES BECAME COMPLETELY USELESS AND VEHICLE BECAME DANGEROUS TO OPERATE. I WAS ABLE TO LET THE VEHICLE SIT AND RETRY AND THE LIGHTS DIDN'T COME ON. BROUGHT IN FOR SERVICE AT DEALERSHIP AND THEY FOUND CODES C1478 AND C1480. THEY'RE QUOTING ME $5,300 TO REPLACE THE HYDRAULIC CONTROL UNIT. AFTER THE DEALER DIAGNOSED THE PROBLEM, THE CHECK BRAKE SYSTEM WARNING MESSAGE IS ON ALL THE TIME AND THE VEHICLE HAS NO BRAKES. I'VE LEFT IT AT THE DEALERSHIP BECAUSE IT IS NO LONGER SAFE TO DRIVE. LOOKING ONLINE, THERE ARE OTHERS THAT HAVE EXPERIENCED THIS PROBLEM: HTTP://WWW.GREENHYBRID.COM/FORUMS/F26/BRAKES-BROKE-BANK-24731/ HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/5850/FORD/ESCAPE-HYBRID/FORD-ESCAPE-HYBRID-BRAKE-PROBLEMS HTTP://BLOG.YAGELSKI.COM/2012/02/FORD-ESCAPE-HYBRID-BRAKE-MASTER.HTML THERE ARE 23 IDENTICAL COMPLAINTS THIS YEAR ALONE AT NHTSA'S ODI WEBPAGE (SAFERCAR.GOV) WHY ISN'T THERE A RECALL FOR THIS PROBLEM?
NHTSA ODI #10782247
100,000 miles · Oct 13, 2015
Service Brakes
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHER…
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TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED BECAUSE THE CHECK ABS WARNING LIGHT WAS NOT ILLUMINATED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10781542
119,000 miles · Sep 1, 2015
Service Brakes
WHEN DRIVING AT 35 MPH THE BRAKE WARNING CAME ON. I PULLED OVER BECAUSE I THOUGHT MAYBE THE EMERGENCY BRAKE WAS ON, STOPPED, APPLIED THE EMERGENCY BRAKE AND RELEASED IT, BUT THE WARNING WAS STILL ON. IN A FEW MILES, I ARRIVED AT MY DESTINATION, CHECKED THE BRAKE FLUID LEVEL AND IT WAS FINE. ON THE WAY HOME I GOT THE CHECK BRAK…
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WHEN DRIVING AT 35 MPH THE BRAKE WARNING CAME ON. I PULLED OVER BECAUSE I THOUGHT MAYBE THE EMERGENCY BRAKE WAS ON, STOPPED, APPLIED THE EMERGENCY BRAKE AND RELEASED IT, BUT THE WARNING WAS STILL ON. IN A FEW MILES, I ARRIVED AT MY DESTINATION, CHECKED THE BRAKE FLUID LEVEL AND IT WAS FINE. ON THE WAY HOME I GOT THE CHECK BRAKE SYSTEM, REGEN BRAKES DISABLED, ABS LIGHT ERROR. THE BRAKES FEEL SPONGY AND IT TAKES A LOT OF ERROR TO STOP THE VEHICLE. THE DEALER HAS GIVEN US AN ESTIMATE OF $4700 TO FIX THE PROBLEM. I SEE THERE ARE A LOT OF COMPLAINTS ON THE INTERNET ABOUT THIS SAME PROBLEM WITH THE FORD ESCAPE HYBRIDS AND CAN'T BELIEVE THERE HASN'T BEEN A RECALL!
NHTSA ODI #10760822
160,000 miles · Aug 24, 2015
Service Brakes
I WAS DRIVING WITH FAMILY. I APPLIED THE BRAKES AND IT WENT TOTALLY FLAT. THE ABS AND CHECK BRAKES LIGHT ILLUMINATED. THE BRAKES ARE CURRENTLY TOTALLY UNOPERATIONAL. I TOOK CAR IN FOR REPAIRS, TOLD THAT A NEW ABS CONTROL MODULE(HYBRID ECU & HCU) REQUIRED - COST $4000.
NHTSA ODI #10759018
130,000 miles · Aug 3, 2015
Service Brakes
I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD, APPROXIMATELY 35 MPH, STRAIGHT ROAD WITH A SLIGHT DOWNHILL SLOPE. AS I PRESSED THE BRAKES, THE PEDAL WOULD NOT MOVE. I RELEASED PRESSURE AND PRESSED AGAIN. AN EXTREME AMOUNT OF EFFORT WAS NEEDED TO PRESS THE BRAKES (BRAKES NOW IN SAFE/MANUAL MODE). I GOT AN ABS LIGHT, BRAKE LIGHT…
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I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD, APPROXIMATELY 35 MPH, STRAIGHT ROAD WITH A SLIGHT DOWNHILL SLOPE. AS I PRESSED THE BRAKES, THE PEDAL WOULD NOT MOVE. I RELEASED PRESSURE AND PRESSED AGAIN. AN EXTREME AMOUNT OF EFFORT WAS NEEDED TO PRESS THE BRAKES (BRAKES NOW IN SAFE/MANUAL MODE). I GOT AN ABS LIGHT, BRAKE LIGHT, AND CHECK BRAKE SYSTEM WARNING. AFTER I STOPPED, I PULLED OVER SHUT DOWN THE MOTOR, WAITED A MINUTE, AND RESTARTED. AFTER RESTART, BRAKES WORLD NORMALLY. THIS HAS ALSO HAPPED SEVERAL TIMES WITHIN THE PAST 6 MONTHS.
NHTSA ODI #10745796
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.