NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
382 reports28,900 miles · Feb 11, 2019
Unknown Or Other
"DOOR AJAR" ALERT STAYS ON EVEN THOUGH THE DOOR IS FULLY SHUT. THE ALARM WILL KEEP GOING OFF WHILE DRIVING. IT THEREFORE LEAVES THE INTERIOR DOME LIGHTS ON WHICH CAN LEAD TO THE BATTERY DRAINING OVER NIGHT. UNABLE TO LOCK THE DOORS WHEN THE VEHICLE IS IN MOTION. SAFETY ISSUE IF YOU HAVE KIDS OR FOR A WOMAN DRIVING ALONE. THE KE…
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"DOOR AJAR" ALERT STAYS ON EVEN THOUGH THE DOOR IS FULLY SHUT. THE ALARM WILL KEEP GOING OFF WHILE DRIVING. IT THEREFORE LEAVES THE INTERIOR DOME LIGHTS ON WHICH CAN LEAD TO THE BATTERY DRAINING OVER NIGHT. UNABLE TO LOCK THE DOORS WHEN THE VEHICLE IS IN MOTION. SAFETY ISSUE IF YOU HAVE KIDS OR FOR A WOMAN DRIVING ALONE. THE KEY FOB WON'T BE ABLE TO LOCK THE DOORS WHEN YOU LEAVE THE CAR PARKED.
NHTSA ODI #11176369
76,000 miles · Jan 11, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 40 MPH, THE WRENCH ICON ILLUMINATED AND THE VEHICLE IMMEDIATELY STARTED TO LOSE POWER, WHICH CAUSED THE SPEED TO DECREASE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AVIS FORD INC (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034) AND WAS INFORMED TO RETURN IN A WEEK FOR FUR…
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TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 40 MPH, THE WRENCH ICON ILLUMINATED AND THE VEHICLE IMMEDIATELY STARTED TO LOSE POWER, WHICH CAUSED THE SPEED TO DECREASE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AVIS FORD INC (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034) AND WAS INFORMED TO RETURN IN A WEEK FOR FURTHER OBSERVATION. THE CONTACT TOOK THE VEHICLE TO NORTH BROTHERS FORD INC (33300 FORD RD, WESTLAND, MI 48185) WHERE THEY REPLACED THE ELECTRONIC THROTTLE BODY. THE MANUFACTURER WAS CONTACTED AND UNABLE TO ASSIST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,000. *TT*JB
NHTSA ODI #11166567
57,514 miles · Dec 22, 2018
Power Train
WHEN SHIFTED INTO PARK LIGHT COMES SAYING NOT IN PARK. TRANSMISSION FLUID LEAKS WHEN IN PARK. NO LEAKING IN NEUTRAL.
NHTSA ODI #11163104
Mileage unknown · Dec 16, 2018
EnginePower Train
DRIVING IN NORMAL CONDITIONS VEHICLE WILL LOOSE POWER AND THE WRENCH LIGHT WILL COME ON PULL OVER TURN VEHICLE OFF AND BACK ON IT DRIVES WITH NO ISSUES
NHTSA ODI #11161883
42,175 miles · Dec 2, 2018
Fuel/propulsion System
I BOUGHT THE VEHICLE NEW, AND HAVE SLIGHTLY OVER 42,000 MILES ON IT. IN NOVEMBER 2018, WHEN DRIVING ON A 2 LANE ROAD IN THE CITY, THE VEHICLE SUDDENLY LOST ALL ACCELERATION AND THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I HAD TO QUICKLY MANEUVER TO THE SIDE OF THE ROAD AS THE VEHICLE LOST SPEED AND CAME TO A STOP. PUSHING DOWN O…
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I BOUGHT THE VEHICLE NEW, AND HAVE SLIGHTLY OVER 42,000 MILES ON IT. IN NOVEMBER 2018, WHEN DRIVING ON A 2 LANE ROAD IN THE CITY, THE VEHICLE SUDDENLY LOST ALL ACCELERATION AND THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I HAD TO QUICKLY MANEUVER TO THE SIDE OF THE ROAD AS THE VEHICLE LOST SPEED AND CAME TO A STOP. PUSHING DOWN ON THE ACCELERATOR WOULD NOT DO ANYTHING. I HAD TO HAVE THE CAR TOWED TO A DEALER, WHERE THEY DIAGNOSED THAT THE THROTTLE BODY WAS BINDING DUE TO CARBON BUILD-UP. THE DEALER REPLACED THE THROTTLE BODY AND CLEANED THE FUEL INJECTION SYSTEM AND FUEL METERING SYSTEM. AS THE VEHICLE WAS NO LONGER UNDER WARRANTY, I HAD TO PAY OVER $650 FOR THE REPAIRS.
NHTSA ODI #11155432
44,000 miles · Oct 28, 2018
Service Brakes
30 DAYS AGO THE TRANSMISSION HAD TROUBLE GOING INTO PARK, HAS GOTTEN WORSE, IS NOW PARKED IN GARAGE WITH BLOCK OF WOOD BEHIND WHEELS
NHTSA ODI #11143569
109,000 miles · Oct 24, 2018
Structure
WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY W/ AN OUTSIDE TEMPERATURE OF 53 DEGREES. HEARD A VERY LOAD NOISE AND THOUGHT I MAY HAVE BLOWN A TIRE. PULLED OVER AND CHECKED THE TIRES AND NOTICED THERE WAS SHATTERED GLASS ALL OVER THE TOP OF MY CAR. TURNS OUT THAT MY PANORAMIC SUNROOF LITERALLY EXPLODED!! NO TRUCKS WERE IN FRONT OF ME…
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WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY W/ AN OUTSIDE TEMPERATURE OF 53 DEGREES. HEARD A VERY LOAD NOISE AND THOUGHT I MAY HAVE BLOWN A TIRE. PULLED OVER AND CHECKED THE TIRES AND NOTICED THERE WAS SHATTERED GLASS ALL OVER THE TOP OF MY CAR. TURNS OUT THAT MY PANORAMIC SUNROOF LITERALLY EXPLODED!! NO TRUCKS WERE IN FRONT OF ME NOR ANY VIADUCTS THAT I WENT UNDER. $900.00 IN DAMAGE!! SEEN MANY FORUMS WITH THE SAME ISSUE AS WELL AS CONSUMER REPORT COMPLAINTS ABOUT THIS. ALSO A FEW CLASS ACTION SUITS. NOT SURE WHY THIS HAPPENED AND WHO'S RESPONSIBLE, BUT THANK GOD THAT I HAD MY RETRACTABLE SUN VISOR CLOSED AT THE TIME OTHERWISE I'M CONFIDENT THAT ALL THAT GLASS WOULD HAVE HIT ME WITH SERIOUS INJURIES.THE NOISE WAS DEAFENING WHEN IT EXPLODED. WISH SOMEONE WOULD FESS UP TO THIS DEFECT BEFORE SOMEONE GETS SERIOUSLY INJURED!!
NHTSA ODI #11142390
40,000 miles · Oct 15, 2018
Service Brakes
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS LOW SPEEDS, THE ABS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD ON SEVERAL OCCASIONS WHILE ATTEMPTING TO COME TO A COMPLETE STOP. VELDE FORD (488 US-1, VERO BEACH, FLORIDA 32962, (772) 569-3400) WAS MADE AWARE OF THE F…
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TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS LOW SPEEDS, THE ABS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD ON SEVERAL OCCASIONS WHILE ATTEMPTING TO COME TO A COMPLETE STOP. VELDE FORD (488 US-1, VERO BEACH, FLORIDA 32962, (772) 569-3400) WAS MADE AWARE OF THE FAILURE VIA TELEPHONE AND STATED THAT EITHER THE MASTER CYLINDER, THE BRAKE BOOSTER, OR THE BRAKE MODULE MAY HAVE BEEN FAULTY. THE VEHICLE WAS NOT FORMALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA ODI #11140449
78,000 miles · Oct 9, 2018
Fuel/propulsion SystemUnknown Or Other
ON SATURDAY OCT. 6 AT APPROX. 9 P.M. WITH MILD WEATHER/TEMP. AT 70 MPH ON LEFT LANE OF HIGHWAY IN A CONSTRUCTION ZONE WITH NO EMERGENCY SHOULDER, WRENCH SYMBOL APPEARED AND IT WOULD NOT KEEP UP TO SPEED. BECAUSE OF THE SUDDEN SLOW DOWN, WE WERE ALMOST HIT SEVERAL TIMES TRYING TO GET TO THE RIGHT. THE SPEED DROPPED SUDDENLY. LIM…
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ON SATURDAY OCT. 6 AT APPROX. 9 P.M. WITH MILD WEATHER/TEMP. AT 70 MPH ON LEFT LANE OF HIGHWAY IN A CONSTRUCTION ZONE WITH NO EMERGENCY SHOULDER, WRENCH SYMBOL APPEARED AND IT WOULD NOT KEEP UP TO SPEED. BECAUSE OF THE SUDDEN SLOW DOWN, WE WERE ALMOST HIT SEVERAL TIMES TRYING TO GET TO THE RIGHT. THE SPEED DROPPED SUDDENLY. LIMPED IT ALONG TO WHAT WE "THOUGHT WAS A SAFE EXIT" AND CALLED STATE POLICE. WHILE WAITING I KEPT THE CAR ON WITH HAZARD LIGHTS. THEN TWO VEHICLES APPEARED TRIED TO BLOCK US IN AND WE BELIEVE ROB US. I WAS ABLE TO HIT THE GAS AND GET 1/4 MILE BEFORE IT DID IT AGAIN. WOULD NOT MOVE, CHUGGED AND CUT OFF. THE SUSPICIOUS PEOPLE TOOK OFF BUT IT WAS TERRIFYING TO BE SO VULNERABLE AND NOT BE ABLE TO GET AWAY. IT WAS TOWED BY STATE POLICE TO CLOSEST DEALER OF THE AUTO GROUP WE PURCHASED FROM AS A CERTIFIED PRE-OWNED VEHICLE. AFTER READING ONLINE THAT THIS HAS HAPPENED TO MANY, MANY PEOPLE AND HOW DANGEROUS IT IS, I WANTED TO REPORT IT. THIS ISSUE IS GOING TO KILL PEOPLE. IT IS THE THROTTLE BODY. THE FORUMS ARE LOADED WITH PEOPLE THAT FACED THIS SUDDEN DANGEROUS SITUATION.
NHTSA ODI #11139178
58,000 miles · Oct 8, 2018
Engine
FORD EDGE WITH 58,000 MILES WAS BEING DRIVEN BY WIFE. WHILE TRAVELING AT 50-55 MILES PER HOUR, THE VEHICLE SHOWED A WRENCH ICON AND DECELERATED IMMEDIATLY TO 5MPH IN THE MIDDLE OF RUSH HOUR TRAFFIC IN THE LEFT LANE. THE LOSS OF POWER PUT THE CAR INTO LIMP MODE WHERE MY WIFE HAD TO TRY TO GET TO THE SIDE OF THE ROAD. THE IGNITION…
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FORD EDGE WITH 58,000 MILES WAS BEING DRIVEN BY WIFE. WHILE TRAVELING AT 50-55 MILES PER HOUR, THE VEHICLE SHOWED A WRENCH ICON AND DECELERATED IMMEDIATLY TO 5MPH IN THE MIDDLE OF RUSH HOUR TRAFFIC IN THE LEFT LANE. THE LOSS OF POWER PUT THE CAR INTO LIMP MODE WHERE MY WIFE HAD TO TRY TO GET TO THE SIDE OF THE ROAD. THE IGNITION WAS TURNED OFF, THEN BACK ON AND THE CAR DROVE FINE AFTERWARDS. THE SUDDEN LOSS OF PROPULSION IS VERY SCARY ESPICALLY RIGHT AFTER DROPPING YOUR 1 YEAR OLD OFF AT DAYCARE WHO COULD HAVE BEEN IN THE CAR. WE HAVE RESEARCHED THIS AND FOUND MANY OTHER VEHICLES WITH THIS DEFECT POSSIBLY THROTTLE BODY. AFTER TURNING THE CAR OFF, ALL CODES WERE ERASED SO THE ONLY WAY TO GET THE CAR CHECKED FOR THE ISSUE WOULD BE TO STRAIGHT FROM FORD "DRIVE UNTIL THE ERROR HAPPENS AGAIN".
NHTSA ODI #11138990
Official recalls
3Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Jan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗