2014 Ford Edge

The contact owns a 2014 Ford Edge. The contact stated while driving 45 MPH, the vehicle lost motive power. The service engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed but no failures were found. The vehicle was not repaired. The contact stated that several days later while driving 25 MPH, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed but no failures were found. The service engine and check engine warning lights were illuminated. The vehicle was inspected by an independent mechanic and it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was repaired. After further investigation, the contact related the failure to Customer Satisfaction Program: 13N03 (Throttle Body Extended Coverage). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.

The contact owns a 2014 Ford Edge. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 13N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.

The contact owns a 2014 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. Additionally, the vehicle lost motive power after coming to a complete stop. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 123,000.

The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light would suddenly illuminate along with an audible chime, the vehicle would no longer accelerate when pressing the accelerator pedal and the vehicle's speed would reduce. After stopping the vehicle the engine would remain on but the vehicle would no longer drive forward or in reverse. After turning the engine off and restarting the vehicle, the failure would self-correct and the vehicle would operate as normal. The contact indicated that the failure had occurred on multiple occasions and had also occurred while driving on a busy freeway. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was concerned that the failure was due to a faulty throttle body. The failure mileage was 87,000.

The contact owns a 2014 Ford Edge. The contact stated that her vehicle would fail to start immediately after adding gas into the fuel tank as the check engine warning light would appear on the instrument panel. The vehicle would eventually start up after multiple attempts; however, the vehicle would hesitate upon depression of the accelerator pedal. The contact also mentioned that an abnormal creaking sound would emit from the front end of the vehicle. Both the dealer and the manufacturer were notified about the failure and both informed her that the vehicle was not under NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline). The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

The contact owns a 2014 Ford Edge. The contact stated while starting the vehicle, the vehicle delayed starting. The contact stated that the failure had been reoccurring and the check engine warning light would illuminate intermittently. Additionally, the contact stated that the vehicle would fail to respond while driving and depressing the accelerator pedal. The contact stated that she would stop the vehicle and would shift to park(P). The contact would then shift to drive(D)and would depress the accelerator pedal again. However, the vehicle would respond with delay. The contact stated that the failure had been recurring more frequently. The contact stated that the vehicle failed to respond while depressing the accelerator pedal and then stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the high velocity fuel pump needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, the powertrain malfunction warning light was illuminated, then the vehicle stalled. The vehicle was taken to the dealer and diagnosed with throttle body failure. The dealer replaced the throttle body. The manufacturer was made aware of the failure but informed the contact that the VIN was included in any recalls and referred the contact to file a complaint with NHTSA. The failure mileage was 58,338.

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CONTACT'S HUSBAND PULLED OVER TO AN EXIT RAMP WHERE THE VEHICLE STALLED. THE CONTACT AND HER HUSBAND EXITED THE VEHICLE AND PUSHED THE VEHICLE TO A REST STOP. THE CONTACT'S HUSBAND WAITED FOR A MOMENT TO RESTART THE VEHICLE AND CONTINUED DRIVING TO HIS RESIDENCE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT'S HUSBAND TOOK VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.