The backup camera on my 2014 Ford Edge is upside down. At night, the picture is completely unrecognizable. This year should have been included in the recent recall.
2014 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
231 reports with mileage · 151 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
56 reports1) my rear view camera is disoriented when car is in reverse. Sometimes the picture on the screen is upside down or doesnt show anything at all. 2) drivers seat belt does not clip in correctly. I have to push the red button in for the seat belt to clip into place.
When in reverse, the backup camera in my vehicle no longer functions. The view is displayed upside down which is very disorienting or the screen rapidly flashes.
I have had issues with this car since a few months from me getting it. My rear camera wouldn't work half the time and sometimes turns the images upside down. My heat and cooling system started malfunctioning and the driver's side doesn't blow or temp the same as the passenger side. It has been like that at least 2 of the 4 years…
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I have had issues with this car since a few months from me getting it. My rear camera wouldn't work half the time and sometimes turns the images upside down. My heat and cooling system started malfunctioning and the driver's side doesn't blow or temp the same as the passenger side. It has been like that at least 2 of the 4 years I have had this car and have taken it in multiple times and spent thousands of dollars to get it fixed and it is still not fixed and no one can seem to tell me the problem. My car also restarts itself and it won't turn off. A couple of months into getting the car, my car literally shut off while I was on the freeway and I had to pull over. Restart it. I took it in to Ford and they said it was fine. Throughout the last 4 years, my car has restart itself without me autostarting it! It is not a push start car! The engine won't turn off half the time when I take the key out or it turns off then restarts itself and it won't turn off. My car won't lock when it restarts itself. I have also taken my car in multiple times for the electrical system. Reading that there has been multiple complaints about a lot of the issues I am having with my car, not only is it a major safety hazard, but Ford should have done recalls. It is quite ridiculous that they haven't when they are aware of multiple cars having these same issues. I have almost caused several car accidents because of the electrical issues and I don't feel safe driving my vehicle. I shouldn't have to keep spending thousands of dollars and the issues aren't resolved or they keep saying they don't know. There is clearly a lot of faulty issues with the 2014 Ford Edge model and there needs some recalls that need to be issued. My car should not start slowing down automatically on the freeway then shut down. I have had to replace my battery and alternator in less than a year of owning it with only 40,000 miles of it. There have been way too many issues to have had less than 100,000 miles on it.
7/2/25-i was driving about 20 miles per hour when suddenly my car went into a type of limp/idle mode. It shut the car down to an idle, a wrench light came on my dash then the car started to shake. I coasted into a driveway and turned the car off. I turned it back on after 5min and it was fine. 7/16/25-I was driving about 30mph a…
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7/2/25-i was driving about 20 miles per hour when suddenly my car went into a type of limp/idle mode. It shut the car down to an idle, a wrench light came on my dash then the car started to shake. I coasted into a driveway and turned the car off. I turned it back on after 5min and it was fine. 7/16/25-I was driving about 30mph and all of a sudden my car goes into this idle mode again. I got the car to coast over into a turning lane. It lost power down to an idle, wrench came up on dash again then the car started to shake. I turned the car off and back on and it was fine. I’m very scared to drive my car bc I don’t know when this will happen again. It could be when I’m turning in front of another vehicle, driving on the expressway or just normal streets or if someone was behind me and wasn’t able to react appropriately bc my car goes into this idle mode so fast that I don’t know how to keep from having an accident myself. 7/17/25-I took it to a machanic and they hooked it to a computer but nothing showed up as being wrong. They drove it several times but they couldn’t get it to do what I’m explaining what it does. After researching the issue, I believe it may be my electric throttle body ETB that ford acknowledged was an issue and had a customer satisfaction program CPS (CSP 13N03) from Ford for ETB replacement on certain 2009-2013 ,.* Jels, sometimes extended into the early 2014 model. * Electronic Throttle Body Failure * Ford ETBs from this era are notoriously bad. * Carbon buildup, worn internal sensors, or electronic glitches cause the throttle to stick or respond erratically. * The PCM detects an unsafe throttle position → activates fail-safe mode → wrench light + jerking + no throttle. * You restart the car, and the ETB re-initializes until it fails again.
The back up camera quit working about 6 months ago for a short time. then it worked for about a week then stopped working completely. I had a message on the screen stating to bring it to the dealership. At that point the backup sensors were still working. Until about a week ago they quit completely. Now I get a warning to chec…
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The back up camera quit working about 6 months ago for a short time. then it worked for about a week then stopped working completely. I had a message on the screen stating to bring it to the dealership. At that point the backup sensors were still working. Until about a week ago they quit completely. Now I get a warning to check the sensors but there is nothing stuck in or on the sensors. Now the entire back up system and sensors no longer work at all.
The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and…
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The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.
Rear view camera shows an inverted image when drive placed in reverse. It's a safety issue when backing up.
Backup camera not working properly. Unsure if this falls under any recall headings for safety. I’ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed …
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Backup camera not working properly. Unsure if this falls under any recall headings for safety. I’ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed by ford out of my pocket. Can’t afford it. But it is available for inspection. I did clean some corrosion off of some wiring harness connections to no avail. Please advise.
In 2020, I paid a local Ford Dealership to replace my back up camera on my 2014 Ford Edge SEL. The camera had failed and gave the " camera not available" to driver. Worked until July of 2024. In July, the new camera failed. The camera "inverted" the image the driver sees. This makes it impossible to use the camera safely for bac…
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In 2020, I paid a local Ford Dealership to replace my back up camera on my 2014 Ford Edge SEL. The camera had failed and gave the " camera not available" to driver. Worked until July of 2024. In July, the new camera failed. The camera "inverted" the image the driver sees. This makes it impossible to use the camera safely for backing up or hazard during back up. I feel this is a critical safety issue, causing disorientation of the driver while backing up. A call to the Ford dealer got the reply " Your vehicle is not covered under any Ford recall to date. The back-up camera has failed, and we can replace it at your cost"
Official recalls
320V692000 · Power Train:axle Assembly:axle Shaft
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
15V005000 · Fuel System, Gasoline:delivery:fuel Pump
Jan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
14V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE15020 · Wheel Separation
Opened May 20, 2015 · Closed Jan 4, 2016
Status: closed (inferred from source dates) · Wheels:rim
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278
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