NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports79,500 miles · Aug 23, 2020
Service Brakes
DURING A TWO HOUR ROAD TRIP, EXITED THE HIGHWAY (65 MPH) AND WENT TO APPLY BRAKES WHILE DRIVING STRAIGHT, ONLY TO HAVE THE PEDAL GO NEARLY TO THE FLOOR WITH SIGNIFICANT LOSS OF BRAKING. OVER AN EXTENDED STOPPING DISTANCE WAS ABLE TO GET THE CAR TO SLOW DOWN AND GET IT UNDER CONTROL. LUCKILY NO ONE WAS IN FRONT OF ME. PULLED O…
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DURING A TWO HOUR ROAD TRIP, EXITED THE HIGHWAY (65 MPH) AND WENT TO APPLY BRAKES WHILE DRIVING STRAIGHT, ONLY TO HAVE THE PEDAL GO NEARLY TO THE FLOOR WITH SIGNIFICANT LOSS OF BRAKING. OVER AN EXTENDED STOPPING DISTANCE WAS ABLE TO GET THE CAR TO SLOW DOWN AND GET IT UNDER CONTROL. LUCKILY NO ONE WAS IN FRONT OF ME. PULLED OFF ROAD, RESTED A FEW MINUTES WITH CAR RUNNING. CAUTIOUSLY RETURNED TO THE ROAD AND BRAKES BEGAN OPERATING NORMALLY AGAIN. HAD PREVIOUSLY HAPPENED TO WIFE (FIVE MONTHS EARLIER) WHILE DRIVING APPROX. 30 MPH AND BROUGHT TO INDEPENDENT MECHANIC WHO COULDN'T REPLICATE THE PROBLEM AND SAID BRAKES CHECKED OUT FINE. THIS IS AN INTERMITTENT PROBLEM JUST WAITING FOR A TRAGEDY TO OCCUR.
NHTSA ODI #11350823
79,093 miles · Aug 21, 2020
Power Train
STARTED NOTICING SMALL DRIPS OF DARK BLACK LIQUID ON DRIVEWAY WHERE VEHICLE WAS PARKED OVERNIGHT. FURTHER INVESTIGATION REVEALED THE DRIP WAS FROM THE PTU/POWER TAKEOFF UNIT. AFTER SOME RESEARCH, I DISCOVERED THIS IS A VERY SERIOUS AND COMMON PROBLEM ON THIS MODEL VEHICLE BECAUSE THE LUBRICANT CANNOT BE CHANGED NOR DOES THE M…
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STARTED NOTICING SMALL DRIPS OF DARK BLACK LIQUID ON DRIVEWAY WHERE VEHICLE WAS PARKED OVERNIGHT. FURTHER INVESTIGATION REVEALED THE DRIP WAS FROM THE PTU/POWER TAKEOFF UNIT. AFTER SOME RESEARCH, I DISCOVERED THIS IS A VERY SERIOUS AND COMMON PROBLEM ON THIS MODEL VEHICLE BECAUSE THE LUBRICANT CANNOT BE CHANGED NOR DOES THE MANUFACTURER RECOMMEND ANY MAINTENANCE ON THE UNIT. FAILURE OF THE PTU IS DANGEROUS AND WILL RESULT IN VEHICLE DISABLEMENT. THEREFORE THE ONLY OPTION IS TO REPLACE THE ENTIRE UNIT WITH A NEW ONE THAT FORD HAS ADDED A DRAIN PLUG FOR LUBRICANT CHANGES AT SCHEDULED INTERVALS. THIS REPAIR WILL COST APPROXIMATELY $2000 PLUS LOSS OF THE USE OF VEHICLE.
NHTSA ODI #11350635
83,000 miles · Aug 20, 2020
EnginePower TrainVehicle Speed Control
WHILE DRIVING IN TOWN CAR LOST POWER AND LIMPED ALONG. YELLOW/ORANGE WRENCH LIGHT CAME ON. PULLED OVER TURNED ENGINE OFF THEN RESTARTED, WORKED FINE. MANUAL SAID POWER TRAIN LOSS OF POWER. THREE TIMES IT'S HAPPENED AND FORD CAN'T FIND CODE TO DETERMINE PROBLEM. NO CONFIDENCE IN CAR. IF HAPPENED ON HIGHWAY AT HIGH SPEEDS THERE PR…
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WHILE DRIVING IN TOWN CAR LOST POWER AND LIMPED ALONG. YELLOW/ORANGE WRENCH LIGHT CAME ON. PULLED OVER TURNED ENGINE OFF THEN RESTARTED, WORKED FINE. MANUAL SAID POWER TRAIN LOSS OF POWER. THREE TIMES IT'S HAPPENED AND FORD CAN'T FIND CODE TO DETERMINE PROBLEM. NO CONFIDENCE IN CAR. IF HAPPENED ON HIGHWAY AT HIGH SPEEDS THERE PROBABLY WOULD HAVE BEEN MAJOR ACCIDENT
NHTSA ODI #11350370
80,000 miles · Aug 19, 2020
Electrical System
THE DOOR AJAR LIGHT AND SHIFT TO PARK LIGHT AND WARNING SYSTEM ARE CONTINUOUSLY ON DRAINING THE CAR BATTERY OVER AND OVER. I'VE TAKEN IT TO FORD FOR REPAIRS 3 TIMES AND RELAXED DEAD BATTERIES AND IT'S STILL NOT WORKING RIGHT. I HAVE TO SLAM THE DOOR FOR 5 MINUTES TO GET THE LIGHT TO GO OFF AND THE INTERIOR LIGHTS TO GO OFF. I HA…
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THE DOOR AJAR LIGHT AND SHIFT TO PARK LIGHT AND WARNING SYSTEM ARE CONTINUOUSLY ON DRAINING THE CAR BATTERY OVER AND OVER. I'VE TAKEN IT TO FORD FOR REPAIRS 3 TIMES AND RELAXED DEAD BATTERIES AND IT'S STILL NOT WORKING RIGHT. I HAVE TO SLAM THE DOOR FOR 5 MINUTES TO GET THE LIGHT TO GO OFF AND THE INTERIOR LIGHTS TO GO OFF. I HAVE TO TOGGLE THE SHIFT GEAR FOR A WHILE TO GET THE SHIFT TO PARK WANTING TO GO OFF AND THE ELECTRICAL DASHBOARD TO TURN OFF OR BATTERY WILL DIE AGAIN.
NHTSA ODI #11350180
101,000 miles · Aug 14, 2020
Service Brakes
OUR EDGE PASSED 100K MILES WITHOUT ANY REAL ISSUES. SOON AFTER 100K, WE STARTED HAVING ISSUES WITH THE BRAKES AT LOW SPEEDS (<10PH). STEPPING ON THE BRAKE WOULD NOT IMMEDIATELY STOP THE CAR AND WE REALLY HAD TO PUSH IT DOWN HARD TO GET TO A JERKY STOP. OVER THE COURSE OF 2-3 DAYS, WE STARTED NOTICING IT WHEN DECELERATING FROM HI…
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OUR EDGE PASSED 100K MILES WITHOUT ANY REAL ISSUES. SOON AFTER 100K, WE STARTED HAVING ISSUES WITH THE BRAKES AT LOW SPEEDS (<10PH). STEPPING ON THE BRAKE WOULD NOT IMMEDIATELY STOP THE CAR AND WE REALLY HAD TO PUSH IT DOWN HARD TO GET TO A JERKY STOP. OVER THE COURSE OF 2-3 DAYS, WE STARTED NOTICING IT WHEN DECELERATING FROM HIGHER SPEEDS. WHEN WE TOOK IT IN, WE WERE TOLD IT WAS THE BREAK BOOSTER AND WAS VERY COMMON FOR THIS YEAR, MAKE, AND MODEL. I CAN'T SPEAK FOR ANY MORE ABOUT ISSUE, BUT SEE THAT IT IS COMMON AMONG THE COMPLAINTS HERE.
NHTSA ODI #11349220
100,000 miles · Aug 12, 2020
Service Brakes
UPON APPLYING BRAKES, THERE WAS A HISSING NOISE. WHEN PUTTING VEHICLE INTO PARK, THERE IS A HIGH PITCHED WHINE. WHEN DRIVING, SOMETIMES THE VEHICLE STOPS NORMALLY, SOMETIMES THE BRAKE PEDAL FEELS SPONGY, SOMETIMES I HAD TO STAND ON THE BRAKES AND HOPE IT WOULD STOP. SEVERAL TIMES, I THOUGHT IT WAS NOT GOING TO STOP. I HAVE R…
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UPON APPLYING BRAKES, THERE WAS A HISSING NOISE. WHEN PUTTING VEHICLE INTO PARK, THERE IS A HIGH PITCHED WHINE. WHEN DRIVING, SOMETIMES THE VEHICLE STOPS NORMALLY, SOMETIMES THE BRAKE PEDAL FEELS SPONGY, SOMETIMES I HAD TO STAND ON THE BRAKES AND HOPE IT WOULD STOP. SEVERAL TIMES, I THOUGHT IT WAS NOT GOING TO STOP. I HAVE READ THAT THIS VEHICLE MAKE HAS EXPERIENCED MULTIPLE YEARS OF MANUFACTURING WITH THE SAME PROBLEM: FAULTY BRAKE BOOSTER. THERE HAVE BEEN RECALLS FOR THE SAME VEHICLE MAKE FOR MULTIPLE YEARS. I CONTACTED THE FORD MOTOR COMPANY'S CUSTOMER SERVICE ON MULTIPLE DAYS ONLY TO BE TOLD THAT THERE IS NO RECALL AVAILABLE FOR MY VIN NUMBER. THERE IS A NOTICEABLE PATTERN HERE, ONE THAT CAN BE TRACED TO THE USE OF FAULTY BRAKE BOOSTERS. SOMEONE COULD DIE AS A RESULT. PLEASE HELP ME FIX THIS CONTINUING PROBLEM.
NHTSA ODI #11348907
103,091 miles · Aug 5, 2020
Latches/locks/linkages
I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE DOOR. THE CONSUMER STATED THE FRONT LEFT DOOR HAD THE SAME FAILURE B…
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I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE DOOR. THE CONSUMER STATED THE FRONT LEFT DOOR HAD THE SAME FAILURE BUT, WAS REPAIRED UNDER RECALL. THE MANUFACTURER WOULD NOT COVER THE COST OF REPAIRS FOR THE REAR LEFT PASSENGER DOOR AS IT WAS NOT A PART OF THE RECALL. *JS *JS*JS *JS *JS
NHTSA ODI #11343412
69,000 miles · Jul 31, 2020
Service Brakes
ON THREE OCCASIONS, THE BRAKE PEDAL HAS TO BE PUSHED ALL THE WAY TO THE FLOOR MAKING IIT UNSAFE TO TRY TO STOP. ON JULY 29, 2020, THIS HAPPENED AND THE BRAKES HAD TO BE PUSHED ALL THE WAY TO THE FLOOR AND WOULD NOT GO BACK TO NORMAL. IT IS NOW IN THE SHOP.
NHTSA ODI #11342507
76,542 miles · Jul 30, 2020
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 5 MPH, EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF PATASKALA LOCATED AT 9800 WORTHIN…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 5 MPH, EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF PATASKALA LOCATED AT 9800 WORTHINGTON RD, PATASKALA, OH 43062, (800) 920-3914, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,542.*DT*JB
NHTSA ODI #11342349
90,000 miles · Jul 30, 2020
Service Brakes
ON MULTIPLE OCCASIONS AND VARIOUS SPEEDS, ON FREEWAY AND SIDE ROADS ETC, THE BRAKE PEDAL WAS HARD AND IT WAS DIFFICULT TO STOP THE VEHICLE SAFELY. THE BRAKE BOOSTER WAS DIAGNOSED BY A CERTIFIED TECHNICIAN THAT IS A FAMILY MEMBER. THE DEALER INDICATED THERE IS NO RECALL FOR THIS ISSUE AND THE VEHICLE HAS 90K ON THE ODOMETER,
NHTSA ODI #11342188
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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