FEDERAL SHOULD START INVESTIGATE ON THE EDGE ISSUES, I HAVE RESEARCHED ON PEOPLE WHO OWN FORD EDGE, THEY HAVE THE SAME PROBLEM THAT I AM HAVING NOW. MY 2013 EDGE IS HAVING A SMELL RUBBER OR BURNING WHEN YOU HARD ON THE GAS PEDAL AND WILL SMELL BURNING, THAT WILL CAUSE MY WIFE AND I HAVE A HEADACHE REALLY BAD FROM THIS SMELL. I K…
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FEDERAL SHOULD START INVESTIGATE ON THE EDGE ISSUES, I HAVE RESEARCHED ON PEOPLE WHO OWN FORD EDGE, THEY HAVE THE SAME PROBLEM THAT I AM HAVING NOW. MY 2013 EDGE IS HAVING A SMELL RUBBER OR BURNING WHEN YOU HARD ON THE GAS PEDAL AND WILL SMELL BURNING, THAT WILL CAUSE MY WIFE AND I HAVE A HEADACHE REALLY BAD FROM THIS SMELL. I KEEP TOOK MY SUV TO THE FORD, BUT THEY KEEP TELLING ME THEY DON'T SEE ANY PROBLEM BUT OVER 81 PEOPLE WHO COMPLAIN ABOUT THAT ISSUES SO I THINK IT IS TIME FOR FEDERAL TO TAKE THE ACTION! I AM CONSIDER TO HIRE THE LAWYER AND SUE FORD BECAUSE I BELIEVE THAT FORD DO KNOWS BUT WON'T ADMIT IT. *TR
NHTSA ODI #10655235
39,600 miles · Sep 30, 2014
EngineService BrakesVehicle Speed Control
WE'RE KEEPING SMELL BURNING "RUBBER BURNING" SMELL LIKE A FIRE BURN. TRANSMISSION FLUID WAS EMPTY AND NO FLUID THERE WITH NO LEAKING, I HAD TO POUR FLUID. TOOK THIS TO DEALERSHIP, THEY SEEMS DO NOT WANT TO HELP OR SOMETHING LIKE THAT. THEY WERE TOLD ME IT WAS FINE, DIDN'T SEE ANYTHING WRONG WHICH THIS IS NOT FIRST TIME THAT I CO…
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WE'RE KEEPING SMELL BURNING "RUBBER BURNING" SMELL LIKE A FIRE BURN. TRANSMISSION FLUID WAS EMPTY AND NO FLUID THERE WITH NO LEAKING, I HAD TO POUR FLUID. TOOK THIS TO DEALERSHIP, THEY SEEMS DO NOT WANT TO HELP OR SOMETHING LIKE THAT. THEY WERE TOLD ME IT WAS FINE, DIDN'T SEE ANYTHING WRONG WHICH THIS IS NOT FIRST TIME THAT I COMPLAIN ABOUT THAT. I HAVE DECIDED TO READ ANOTHER PEOPLE WHO COMPLAIN ABOUT SMELL ISSUES SO I AM NOT ONLY ONE. IT HAS ALSO NOT CONTROL VERY WELL WHEN I WAS SPEEDING. *TR
NHTSA ODI #10640329
5,843 miles · Jun 24, 2014
EngineVehicle Speed Control
MY WIFE WAS DRIVING THE 2013 EDGE WHEN SHE STOP IN A LEFT TURN LANE. SHE FOUND THE ROAD WAS CLEAR AND STEPPED ON THE GAS BUT THE CAR DID NOT GO FORWARD. INSTEAD A WARNING MESSAGE POPPED OUT SAYING THE ENGINE LEVEL IS TOO LOW. THEN SHE TURNED OFF THE ENGINE AND RESTARTED THE CAR. SAME THING HAPPENED AND THE CAR JUST DIDN'T ACCELE…
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MY WIFE WAS DRIVING THE 2013 EDGE WHEN SHE STOP IN A LEFT TURN LANE. SHE FOUND THE ROAD WAS CLEAR AND STEPPED ON THE GAS BUT THE CAR DID NOT GO FORWARD. INSTEAD A WARNING MESSAGE POPPED OUT SAYING THE ENGINE LEVEL IS TOO LOW. THEN SHE TURNED OFF THE ENGINE AND RESTARTED THE CAR. SAME THING HAPPENED AND THE CAR JUST DIDN'T ACCELERATE. AT LAST SHE MANAGED TO COAST THE CAR TO THE ROADSIDE AND CALLED ME FOR HELP. I ARRIVED IN ABOUT 20 MINS, CHECKED THE OIL LEVEL AND COOLANT TEMP BUT FOUND NOTHING WRONG. SO I RESTARTED THE CAR AND THIS TIME IT COULD ACCELERATE AS USUAL. AFTER GETTING HOME I CONTACTED THE FORD ROADSIDE ASSIST AND HAD THEM TOW THE CAR TO THE NEARBY DEALER. THERE THEY SCANNED THE CAR BUT ALL TESTS PASSED AND NO CODE HAD BEEN RECORDED. THE EXPLANATION GIVEN BY THE FORD HOTLINE IS THAT THE BOA(BRAKE OVER ACCELERATOR) FEATURE REDUCES ENGINE POWER DURING OFF-IDLE DRIVING WHEN THE ACCELERATOR AND BRAKE PEDALS ARE APPLIED SIMULTANEOUSLY. I THINK THAT DOESN'T MAKE ANY SENSE. I ALSO TRIED TO STEP ON BOTH THE BRAKE AND GAS WITH ONE FOOT BUT THERE IS NO WAY YOU CAN DUPLICATE THE PROBLEM. THIS WILL BE REALLY SCARY IF IT HAPPENS ON THE FREEWAY. I FEEL SO FRUSTRATED BY FORD. *TR
NHTSA ODI #10605790
Mileage unknown · Feb 10, 2014
Vehicle Speed ControlCrash
VEHICLE WAS BEING DRIVEN AND APPROACHED A STOP SIGN. WHEN DRIVER ATTEMPTED TO APPLY THE BRAKES, THE ACCELERATOR WAS STUCK AND DID NOT SLOW DOWN. THE VEHICLE RAN THROUGH THE STOP SIGN, STRUCK A FENCE AND THEN 2 OTHER VEHICLES BEFORE COMING TO A STOP. *TR
NHTSA ODI #10563742
600 miles · Jan 31, 2014
Electrical SystemVehicle Speed Control
WE WERE RETURNING HOME VIA I55 AND I TURNED ON THE ADAPTIVE CRUISE CONTROL AND THE PRE-COLLISION SYSTEM. THREE TIMES IN THE SPACE OF AN HOUR, WITHOUT ANY VEHICLE IN FRONT OF US, THE VEHICLE BRAKE ITSELF. THERE WAS A TRACTOR AND TRAILER NEXT TO US AND CARS BEHIND US ON THE TWO LANE HIGHWAY. AFTER THE THIRD INCIDENT I TURNED …
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WE WERE RETURNING HOME VIA I55 AND I TURNED ON THE ADAPTIVE CRUISE CONTROL AND THE PRE-COLLISION SYSTEM. THREE TIMES IN THE SPACE OF AN HOUR, WITHOUT ANY VEHICLE IN FRONT OF US, THE VEHICLE BRAKE ITSELF. THERE WAS A TRACTOR AND TRAILER NEXT TO US AND CARS BEHIND US ON THE TWO LANE HIGHWAY. AFTER THE THIRD INCIDENT I TURNED OFF THE PRE-COLLISION SYSTEM BUT LEFT THE ADAPTIVE CRUISE CONTROL ON. SOME TIME LATER WITH DIFFERENT VEHICLES, BUT THE SAME TYPES IN THE SAME RELATIVE POSITIONS, THE CAR BRAKE VIOLENTLY, THE WARNING LIGHTS IN THE WINDSHIELD WERE BLINKING AND A SIREN WAS SOUNDING AND THERE WAS NO ONE IN FRONT OF US AGAIN. THE ATTEMPTED STOP BY THE CAR WAS SO VIOLENT IT THREW US FORWARD. WE HAVE NOT DRIVEN THE CAR SINCE AND IT HAS BEEN AT THE FORD DEALER WAITING FOR A DIAGNOSIS AND A PART THAT MAY FIX THE ISSUE. THE EDGE HAS BEEN AT THE DEALER SINCE THE THE 27TH OF DECEMBER AND NO ONE HAS ANY IDEA AS TO WHEN THE "PART" MAY BE IN. WE TOOK POSSESSION OF THE CAR ON DECEMBER 20TH, 2014. I CONTACTED FORD ASKING FOR A BUY BACK AND AM WAITING TO HEAR. BOTH THE DEALERSHIP SERVICE MANAGER AND A FORD FIELD ENGINEER EXPERIENCED THE SAME ISSUES. *TR
NHTSA ODI #10562400
4,297 miles · Jan 22, 2014
EngineVehicle Speed Control
I WAS DRIVING TO WORK 6:30 AM SMALL INCLINE AND VEHICLE JERKED AND STOPPED ,I PUT IT INTO PARK PUSHED THE RED OK BUTTON RESTARTED THE VEHICLE AND DROVE STRAIGHT TO DEALER. THEY SAID IT WAS THE THROTTLE BODY AND FIXED IT AND CHANGED THE CODES THE THROTTLE WAS OUT OF RANGE. *TR
NHTSA ODI #10561068
4,500 miles · Apr 11, 2013
Service BrakesSteeringVehicle Speed Control
FORD CUSTOMER SERVICE REFERENCE # [XXX] 2013 FORD EDGE VIN [XXX] ON THE MORNING OF APRIL 9, 2013 MY WIFE ([XXX]) WAS DRIVING TO WORK AT AN ELEMENTARY SCHOOL. SHE WAS APPROACHING THE SCHOOL AT ABOUT 20 MPH ON LEVEL STREET WHEN SHE NOTICED THAT THE VEHICLE WAS DIFFICULT TO CONTROL. SHE SOON REALIZED THAT THE ENGINE HAD STALLE…
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FORD CUSTOMER SERVICE REFERENCE # [XXX] 2013 FORD EDGE VIN [XXX] ON THE MORNING OF APRIL 9, 2013 MY WIFE ([XXX]) WAS DRIVING TO WORK AT AN ELEMENTARY SCHOOL. SHE WAS APPROACHING THE SCHOOL AT ABOUT 20 MPH ON LEVEL STREET WHEN SHE NOTICED THAT THE VEHICLE WAS DIFFICULT TO CONTROL. SHE SOON REALIZED THAT THE ENGINE HAD STALLED. LUCKILY THERE WERE NO CHILDREN PRESENT AND SHE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. SHE STARTED THE VEHICLE AND PULLED INTO THE SCHOOL PARKING LOT. I REPORTED THE PROBLEM TO THE DEALER (TOWN AND COUNTRY FORD OF EVANSVILLE INDIANA) AND WAS TOLD TO BRING IT IN SO THAT THEY COULD FIND THE CAUSE OF THE PROBLEM. THEY COULD NOT FIND THE CAUSE AND TOLD ME TO BRING IT BACK IN THE NEXT TIME THAT THE PROBLEM OCCURRED. I ALSO INFORMED THEM OF A PROBLEM WITH THE SEAT MOVING FOR NO KNOWN REASON AND ABOUT GETTING MUCH LESS THAN THE STATED GAS MILEAGE ON PURE HIGHWAY DRIVING. I WAS TOLD THAT THEY COULD NOT DO ANYTHING ABOUT THESE PROBLEMS EITHER. I REQUESTED THE NUMBER OF SOMEONE THAT I COULD CALL TO COMPLAIN ABOUT THESE ISSUES. I WAS GIVEN THE NUMBER OF THE CUSTOMER SERVICE DEPARTMENT. BECAUSE OF THE SERIOUSNESS OF THE PROBLEM THE INITIAL CONTACT REFERRED ME TO A MANAGER. INITIALLY THE MANAGER OFFERED NO MORE THAT THE DEALERSHIP, THAT IS TO BRING IT IN AFTER IT FAILS AGAIN. I EXPLAINED MY CONCERNS ABOUT THE SAFETY ISSUES OF LOSING CONTROL AT A HIGH RATE OF SPEED OR IN A SCHOOL ZONE. HE STATED THAT THERE WERE NO OTHER REPORTS OF THIS PROBLEM. (I WONDER HOW MANY PEOPLE HAVE TO BE KILLED BEFORE THEY GET CONCERNED ABOUT A SAFETY ISSUE.) AFTER AN EXTENSIVE HEATED DISCUSSION HE AGREED TO HAVE THE VEHICLE FURTHER EVALUATED AT THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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