NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
57 reportsClear category filter40,000 miles · Apr 3, 2018
EnginePower TrainVehicle Speed ControlInjury
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE THROTTLE BODY MALFUNCTIONED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SLIGHTLY AND THE VEHICLE RAPIDLY LUNGED FORWARD INDEPENDENTLY. DUE TO THE FAILURE, THE CONTACT STRUCK THE DASHBOARD AND WAS INJURED. MEDICAL ATTENTION WAS NOT RECEIVED. HUB CITY FO…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE THROTTLE BODY MALFUNCTIONED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SLIGHTLY AND THE VEHICLE RAPIDLY LUNGED FORWARD INDEPENDENTLY. DUE TO THE FAILURE, THE CONTACT STRUCK THE DASHBOARD AND WAS INJURED. MEDICAL ATTENTION WAS NOT RECEIVED. HUB CITY FORD IN LAFAYETTE, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #11083114
25,000 miles · Apr 3, 2018
EngineFuel/propulsion SystemVehicle Speed Control
UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT U…
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UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT UNTIL REACH THE GAS STATION BEHIND ME. THEN WHEN STOP I BEGAN TO READ VEHICLE BOOK AND SHUT DOWN THE VEHICLE AS RECOMMENDED. AFTER 30 MINS I RESTART THE VEHICLE AND THE LOSS POWER DISAPPEAR REASON WHY I DECIDE TO RETURN BACK TO MY HOME. WHEN I ENTER TO THE CONSUMER REPORT PAGE FROM MY PC AT HOME TO REQUEST INFO FOR ANY RECALL FOR THIS VEHICLE I FIND OUT THAT A RECALL NUMBER EXIST FOR THIS TYPE OF SUV. THE RECALL NUMBER IS 14S10 SINCE AUGUST2014 BUT I NEVER HAS BEEN ADVISED. FEW MONTH AGO I WENT TO THE DEALER FOR A REVIEW OF A PROBLEM BUT THEY DID NOTHING AND SAID THAT THE VEHICLE WAS IN PERFECT CONDITION AVOIDING THEIR RESPONSIBILITY TO TELL ME ABOUT ANY RECALL FOR THIS PROBLEM. I STILL EXPERIMENTING THE SAME SITUATION SINCE 03312018, RISKING MY LIFE AND THE LIFE OF OTHER PEOPLE IN THE ROAD AS MY SUV CONTINUES WITHOUT LOSING POWER BUT TAKEN THE PERTINENT PRECAUTION. I STILL VERY WORRY AS THE CONSUMER REPORT STATED THAT IN ADDITION THIS FAILURE MAY CAUSE THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED DESPITE THE TRANSMISSION BEING PLACED IN PARK.
NHTSA ODI #11083076
125,000 miles · Mar 12, 2018
SteeringVehicle Speed Control
WHILE DRIVING ON THE FREEWAY, CAR LOST POWER AT AROUND 80 MPH. MY CAR WOULD NOT ACCELERATE WHEN GOING UP AN INCLINE AND TAKES A WHILE TO PICK UP ANY SPEED. THIS HAPPENED ON THE FREEWAY WITH MY WIFE AND MY 1 YEAR OLD WHICH IS EXTREMELY DANGEROUS
NHTSA ODI #11078680
100,000 miles · Feb 23, 2018
Power TrainService BrakesVehicle Speed Control
WHEN I GO TO PUT MY CAR I PARK AND TAKE MY FOOT OFF THE BREAK THE CAR WILL ROLL FORWARD SEVERAL FEET OR IF I AM ON A HILL IT WILL ROLL BACKWARD SEVERAL FEET. WHEN I AM DRIVING ON THE HIGHWAY THE CAR WILL JUST STOP ACCELERATING AT 80MPH. ON SEVERAL OCCASIONS I WAS TRYING TO GET AROUND A TRUCK AND THE CAR JUST STOPPED ACCELERA…
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WHEN I GO TO PUT MY CAR I PARK AND TAKE MY FOOT OFF THE BREAK THE CAR WILL ROLL FORWARD SEVERAL FEET OR IF I AM ON A HILL IT WILL ROLL BACKWARD SEVERAL FEET. WHEN I AM DRIVING ON THE HIGHWAY THE CAR WILL JUST STOP ACCELERATING AT 80MPH. ON SEVERAL OCCASIONS I WAS TRYING TO GET AROUND A TRUCK AND THE CAR JUST STOPPED ACCELERATING ALMOST CAUSING AN ACCIDENT.
NHTSA ODI #11074419
49,023 miles · Sep 23, 2017
Power TrainVehicle Speed Control
WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE LIGHT AND WRENCH LIGHT INDICATOR COME ON AND THE CAR SLOWS DOWN TO A CRAWL WITH LIMITED ACCELERATION, MORE LIKE IDLE SPEED. THE SITUATION HAPPENS 1X-2X PER WEEK. AFTER TURNING THE CAR OFF AND THEN RESTARTING THE CAR WILL RUN NORMALL. THIS HAS HAPPENS AT RANDOM TI…
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WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE LIGHT AND WRENCH LIGHT INDICATOR COME ON AND THE CAR SLOWS DOWN TO A CRAWL WITH LIMITED ACCELERATION, MORE LIKE IDLE SPEED. THE SITUATION HAPPENS 1X-2X PER WEEK. AFTER TURNING THE CAR OFF AND THEN RESTARTING THE CAR WILL RUN NORMALL. THIS HAS HAPPENS AT RANDOM TIMES WITH NO OTHER INFLUENCES LIKE WEATHER. IT IS EXTREMELY UNSAFE TO BE IN THE CAR WHEN THIS SITUATION OCCURS. YOU ARE IMMEDIATELY PUT INTO UNSAFE DRIVING CONDITIONS WITH THE POTENTIAL TO CAUSE TRAFFIC ISSUES. EVEN MORE FREIGHTENIN IS YOU BECOME A TARGET TO BE IN AN ACCCIDENT IF OTHERS ARE NOT PAYING ATTENTION TO YOU SUDDEN LOSS OF SPEED.
NHTSA ODI #11025166
60,000 miles · Aug 4, 2017
Electrical SystemEngineVehicle Speed Control
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR FLASHED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE CODE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR FLASHED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE CODE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #11012867
50,000 miles · Jul 18, 2017
Service BrakesSteeringVehicle Speed Control
I WAS SLOWLY TURNING RIGHT INTO A GAS STATION WHEN MY VEHICLE DIED. THE STEERING FROZE AND NOTHING WORKED. THANKFULLY I WAS ABLE TO COAST INTO THE GAS STATION WHERE I PUT THE CAR IN PARK, TURNED IT OFF, AND THEN BACK ON. IT STARTED FINE. IF I HAD BEEN ON THE HIGHWAY, I WOULD BE DEAD!!!! THIS IS INCREDIBLY DANGEROUS!!!!
NHTSA ODI #11006067
54,000 miles · Jul 6, 2017
Vehicle Speed Control
A YELLOW WRENCH LIGHT WARNING COMES ON THE DASH. WHEN THAT HAPPENS THE VEHICLE LOSES ALL ACCELERATION POWER. YOU HAVE TO LIMP THE VEHICLE THE TO THE SIDE OF THE ROAD TO TURN THE ENGINE OFF AND THEN START IT BACK. THIS IS A VERY DANGEROUS SITUATION WHEN IN TRAFFIC. I FEEL THIS COULD CAUSE A WRECK. I AM CONCERNED ABOUT MY SAFETY…
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A YELLOW WRENCH LIGHT WARNING COMES ON THE DASH. WHEN THAT HAPPENS THE VEHICLE LOSES ALL ACCELERATION POWER. YOU HAVE TO LIMP THE VEHICLE THE TO THE SIDE OF THE ROAD TO TURN THE ENGINE OFF AND THEN START IT BACK. THIS IS A VERY DANGEROUS SITUATION WHEN IN TRAFFIC. I FEEL THIS COULD CAUSE A WRECK. I AM CONCERNED ABOUT MY SAFETY AS WELL AS OTHER PEOPLES SAFETY. THIS HAS HAPPENED AT LEAST 10 TIMES IN THE LAST 10 DAYS. I TOOK THE VEHICLE TO THE LOCAL FORD DEALER. THEY REPLACED THE THROTTLE BODY AND INFORMED ME THAT THIS WAS NOT COVERED UNDER ANY WARRANTY OR RECALL. I KNOW THAT OTHER FORD VEHICLES HAVE THIS SAME ISSUE
NHTSA ODI #11003492
88,000 miles · Jun 13, 2017
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE'S SPEED REDUCED AND WOULD ONLY ACCELERATE TO 4 MPH. A WRENCH WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE'S SPEED REDUCED AND WOULD ONLY ACCELERATE TO 4 MPH. A WRENCH WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PINES FORD LINCOLN LOCATED AT 8655 PINES BLVD, PEMBROKE PINES, FL 33024; (954) 443-7000) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. CASE NUMBER: CAS12510115 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
NHTSA ODI #10994935
50,000 miles · May 22, 2017
EngineVehicle Speed Control
WHILE DRIVING ON THE HIGHWAY (DOING 70 MPH) MY VEHICLE RANDOMLY STALLED OUT. I WAS FORCED TO COAST TO A STOP, PULL OVER, AND TURN MY CAR OFF AND TURN IT BACK ON TO BEGIN DRIVING AGAIN. IT LATER HAPPENED AN HOUR LATER AT A STOP LIGHT WHILE MAKING A LEFT HAND TURN AND THEN AGAIN AT THE NEXT LIGHT ON THE ROAD. AFTER LOOKING UP P…
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WHILE DRIVING ON THE HIGHWAY (DOING 70 MPH) MY VEHICLE RANDOMLY STALLED OUT. I WAS FORCED TO COAST TO A STOP, PULL OVER, AND TURN MY CAR OFF AND TURN IT BACK ON TO BEGIN DRIVING AGAIN. IT LATER HAPPENED AN HOUR LATER AT A STOP LIGHT WHILE MAKING A LEFT HAND TURN AND THEN AGAIN AT THE NEXT LIGHT ON THE ROAD. AFTER LOOKING UP POSSIBLE PROBLEMS, IT WAS FOUND THAT COUNTLESS OTHERS WITH THE SAME VEHICLE HAVE THE SAME STALLING PROBLEM WHILE DRIVING. THIS CREATES A SERIOUS AND DANGEROUS RISK FOR DRIVERS ON THE ROAD. I HAVE AN APPOINTMENT TO HAVE THE FORD DEALERSHIP LOOK AT MY VEHICLE, HOWEVER FROM OTHERS WHO HAVE SPOKEN ON THEIR EXPERIENCES WITH THE SAME PROBLEM, THE DEALERSHIP STATES THAT THEY CANNOT "RECREATE THE PROBLEM". THUS SENDING THE CUSTOMER ON THEIR WAY STATING THAT THERE IS NOTHING WRONG WITH THE VEHICLE. JUST 1 OF THE MANY FORUMS WHERE OTHERS VOICE THE SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/FORD/EDGE/CAR-STALL-PROBLEMS.PHP THIS VEHICLE MUST BE RECALLED BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS DUE TO FORD'S NEGLIGENCE.
NHTSA ODI #10990937
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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