THE DRIVER'S DOOR AJAR LIGHT ON THE DASH INSTRUMENT CLUSTER AND THE INTERIOR LIGHTS STAY ILLUMINATED EVEN WHEN THE DOOR IS COMPLETELY SHUT. THE DOOR NEEDS TO BE SLAMMED SEVERAL TIMES BEFORE THE LIGHT EXTINGUISHES, BUT SOMETIMES WILL NOT GO OUT AT ALL. THIS LEAVES DRIVER WITH AN INSECURE FEELING THE CAR DOOR IS NOT SECURELY CLO…
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THE DRIVER'S DOOR AJAR LIGHT ON THE DASH INSTRUMENT CLUSTER AND THE INTERIOR LIGHTS STAY ILLUMINATED EVEN WHEN THE DOOR IS COMPLETELY SHUT. THE DOOR NEEDS TO BE SLAMMED SEVERAL TIMES BEFORE THE LIGHT EXTINGUISHES, BUT SOMETIMES WILL NOT GO OUT AT ALL. THIS LEAVES DRIVER WITH AN INSECURE FEELING THE CAR DOOR IS NOT SECURELY CLOSED WHILE DRIVING. THIS PROBLEM SEEMS TO BE WIDESPREAD ON THIS MODEL VEHICLE FROM WHAT I READ ON THE INTERNET.
NHTSA ODI #10730170
Mileage unknown · Jun 15, 2015
Unknown Or Other
SECOND TIME I WILL BE TAKING MY CAR IN FOR SERVICE: DRIVER SIDE DOOR AJAR KEEPS COMING ON AGAIN. YOU HAVE TO SLAM THE DOOR HARD TO GET IT TO SHUT OFF. IT HAPPENS EVEN WHEN SOME ONE IS EXITING THE PASSENGER DOOR AND THE DRIVERSIDE DOOR AJAR MESSAGE WILL SHOW UP. ENGINE ON MESSAGE ALSO SHOWS UP. YOU CAN CLICK THE OK FOR BOTH M…
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SECOND TIME I WILL BE TAKING MY CAR IN FOR SERVICE: DRIVER SIDE DOOR AJAR KEEPS COMING ON AGAIN. YOU HAVE TO SLAM THE DOOR HARD TO GET IT TO SHUT OFF. IT HAPPENS EVEN WHEN SOME ONE IS EXITING THE PASSENGER DOOR AND THE DRIVERSIDE DOOR AJAR MESSAGE WILL SHOW UP. ENGINE ON MESSAGE ALSO SHOWS UP. YOU CAN CLICK THE OK FOR BOTH MESSAGES BUT THE DOORS DON'T AUTOLOCK WHEN YOU DRIVE. ALSO THE DOME LIGHTS INSIDE THE VEHICLE TAKES A LONG TIME TO SHUT OFF. THE HEADLIGHTS WILL SHUT OFF WHEN YOU SHUT OFF THE CAR BUT THE INSIDE LIGHTS STAYS ON. SOMETIMES I WILL TURN THE CAR BACK ON SO THEY SHUT OFF.
NHTSA ODI #10725203
58,959 miles · Jun 14, 2015
Unknown Or Other
THE DOOR AGAR SENSOR IS NOT GOING OFF WHEN I SHUT THE DOOR I KEEP HAVING TO SLAM THE DOOR SHUT MULTIPLE TIMES FOR IT TO TURN OFF. WHEN I GET OUT OF MY CAR THE DOOR DOES NOT ALWAYS LATCH AND YOU CAN TELL WHEN YOU LOCK IT. THE DOOR AJAR SIGNAL STAYS ON WHEN I SHUT MY DOOR. THE DOME LIGHT STAYS ON WHEN I GET OUT OF MY CAR TELLIN…
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THE DOOR AGAR SENSOR IS NOT GOING OFF WHEN I SHUT THE DOOR I KEEP HAVING TO SLAM THE DOOR SHUT MULTIPLE TIMES FOR IT TO TURN OFF. WHEN I GET OUT OF MY CAR THE DOOR DOES NOT ALWAYS LATCH AND YOU CAN TELL WHEN YOU LOCK IT. THE DOOR AJAR SIGNAL STAYS ON WHEN I SHUT MY DOOR. THE DOME LIGHT STAYS ON WHEN I GET OUT OF MY CAR TELLING ME THAT IT IS STILL OPEN AND WHEN I TRY TO LOCK IT IT MAKES A DOUBLE BEEP SO ITS LIKE ITS NOT LOCKING MY CAR.
NHTSA ODI #10725160
36,200 miles · Jun 12, 2015
Electrical SystemUnknown Or Other
DOOR AJAR SWITCH IS MALFUNCTIONING. THE CAR WILL RANDOMLY SAY THE DRIVERS DOOR IS AJAR. THIS TYPICALLY HAPPENED WHEN GETTING IN AND OUT OF THE CAR. TODAY IT SAID THE DOOR WAS AJAR RANDOMLY WHILE DRIVING.
NHTSA ODI #10725041
44,000 miles · Jun 9, 2015
Unknown Or Other
DOOR AJAR ALERT ON DASH BOARD REMAINS LIT. THIS CAUSES THE INTERIOR DOME LIGHTS TO REMAIN ON, THE CAR TO "THINK" THE DOORS ARE NOT ALL CLOSED, AND ISSUES WITH LOCKING THE CAR DOORS. VERY DANGEROUS BECAUSE AT NIGHT THE DOME LIGHTS REMAIN ON. THERE IS NO WAY TO GET THE LIGHTS TO TURN OFF UNTIL THEY AUTOMATICALLY DIM AFTER APPRO…
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DOOR AJAR ALERT ON DASH BOARD REMAINS LIT. THIS CAUSES THE INTERIOR DOME LIGHTS TO REMAIN ON, THE CAR TO "THINK" THE DOORS ARE NOT ALL CLOSED, AND ISSUES WITH LOCKING THE CAR DOORS. VERY DANGEROUS BECAUSE AT NIGHT THE DOME LIGHTS REMAIN ON. THERE IS NO WAY TO GET THE LIGHTS TO TURN OFF UNTIL THEY AUTOMATICALLY DIM AFTER APPROXIMATELY 3 MINUTES OF ACTIVE DRIVING. DOME LIGHTS WILL ALWAYS REMAIN ON WHEN IN REVERSE. SEEMS TO BE A GUARANTEED PROBLEM IN ALL FORD EDGE'S, VERY FRUSTRATING. HOPING THIS HELPS TO GET A RECALL AS IT'S QUITE COSTLY TO GET REPAIRED.
NHTSA ODI #10724301
13,500 miles · Jun 2, 2015
Unknown Or Other
MY 2013 FORD EDGE SPORT WITH APPROX 13,500 MILES HAS BEEN DOING THIS NOW FOR ABOUT 2 PLUS MONTHS. WHEN YOU SHIFT INTO PARK AND THEN TURN CAR OFF, IT WILL BEEP AND SAY ON DASH, "SHIFT TO PARK". THE CAR IS IN PARK. IF YOU GET OUT OF THE CAR, YOU WON'T BE ABLE TO LOCK THE DOORS. THE ONLY WAY TO MAKE IT STOP IS TO START CAR AGAIN, P…
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MY 2013 FORD EDGE SPORT WITH APPROX 13,500 MILES HAS BEEN DOING THIS NOW FOR ABOUT 2 PLUS MONTHS. WHEN YOU SHIFT INTO PARK AND THEN TURN CAR OFF, IT WILL BEEP AND SAY ON DASH, "SHIFT TO PARK". THE CAR IS IN PARK. IF YOU GET OUT OF THE CAR, YOU WON'T BE ABLE TO LOCK THE DOORS. THE ONLY WAY TO MAKE IT STOP IS TO START CAR AGAIN, PUT IN DRIVE AND THEN ALMOST SLAM THE SHIFTER INTO PARK AGAIN. SOMETIMES IT WILL TAKE 2 OR 3 TIMES BEFORE IT WON'T DO THIS. I HAVE DOUBLE CHECKED TO MAKE SURE THERE ISN'T ANYTHING IN THE WAY AND THERE IS NOT. VERY FRUSTRATING. OF COURSE IT DOESN'T DO THIS EVERY TIME, SO I HAVE IT ON VIDEO. GRRRR!!
NHTSA ODI #10723071
25,000 miles · Jun 2, 2015
Unknown Or Other
I HAVE A 2013 FORD EDGE AND THE DRIVER SIDE DOOR SENSOR WILL NOT RECOGNIZE WHEN THE DOOR IS CLOSED. I LOOKED AROUND ON THE INTERNET AND THIS SEEMS TO BE A FAIRLY COMMON PROBLEM AMONG FORD EDGES. IT IS NOT ONLY ANNOYING, BUT IF YOU AREN'T CAREFUL TO CHECK, IT CAN DRAIN YOUR BATTERY AS WELL BECAUSE THE DOME LIGHT WILL REMAIN ON …
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I HAVE A 2013 FORD EDGE AND THE DRIVER SIDE DOOR SENSOR WILL NOT RECOGNIZE WHEN THE DOOR IS CLOSED. I LOOKED AROUND ON THE INTERNET AND THIS SEEMS TO BE A FAIRLY COMMON PROBLEM AMONG FORD EDGES. IT IS NOT ONLY ANNOYING, BUT IF YOU AREN'T CAREFUL TO CHECK, IT CAN DRAIN YOUR BATTERY AS WELL BECAUSE THE DOME LIGHT WILL REMAIN ON AS THE VEHICLE THINKS THE CAR DOOR IS AJAR. SO FAR FORD ISN'T REPLACING THIS UNDER ANY SORT OF WARRANTY.
NHTSA ODI #10723010
52,000 miles · May 31, 2015
Unknown Or Other
THE DOOR AJAR ALARM SOUNDS WHEN THE DRIVER DOOR IS SHUT. AT FIRST I COULD OPEN AND CLOSE THE DOOR (SOMETIMES NUMEROUS TIMES) AND IT WOULD GO OFF. NOW IT STAYS ON ALL THE TIME. THE DOORS WILL NOT LOCK AND THE OVERHEAD LIGHT COMES ON SOMETIMES. I FEEL THIS IS A SAFETY HAZARD THAT FORD SHOULD RECALL AND REPAIR.
NHTSA ODI #10722530
Mileage unknown · May 31, 2015
Unknown Or Other
DRIVERS DOOR ALARM KEEPS GOING OFF AFTER SHUTTING DOOR. CAR WON'T LOCK. HAVE TO SLAM DOOR SEVERAL TIMES BEFORE IT GOES OFF.
NHTSA ODI #10722492
46,000 miles · May 27, 2015
Electrical SystemUnknown Or Other
FORD EDGE LATCH DOOR AJAR, DOME LIGHTS STAY ON NIGHT DRIVER HAZARD
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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