NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
427 reportsClear category filter56,000 miles · Mar 28, 2016
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR COMES ON WHILE THE DOOR IS CLOSED AND YOU HAVE THE OPEN AND CLOSE THE DOOR MORE THAN 50 TIMES FOR IT TO GO OFF ......FORD NEEDS TO REDESIGN OR REPLACE SENSORS/ DOOR LOCK MECH. ESPECIALLY NOT EVEN BEING 2,000 MILES AFTER REPLACEMENT AND FROM WHAT I'VE READ ONLINE WITH OTHER FORD EDGE OWNERS AND OTHER FORD VECHICAL OWNER…
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DOOR AJAR COMES ON WHILE THE DOOR IS CLOSED AND YOU HAVE THE OPEN AND CLOSE THE DOOR MORE THAN 50 TIMES FOR IT TO GO OFF ......FORD NEEDS TO REDESIGN OR REPLACE SENSORS/ DOOR LOCK MECH. ESPECIALLY NOT EVEN BEING 2,000 MILES AFTER REPLACEMENT AND FROM WHAT I'VE READ ONLINE WITH OTHER FORD EDGE OWNERS AND OTHER FORD VECHICAL OWNERS THIS IS A VERY COMMON PROBLEM
NHTSA ODI #10852106
Mileage unknown · Mar 20, 2016
Electrical SystemStructureUnknown Or Other
MY FORD EDGE 2013 IS NOT TURNING OFF THE OVERHEAD LIGHTS WHEN I CLOSE THE DRIVER SIDE DOOR AND WHEN DRIVING I GET A WARNING STATING THAT THE DOOR IS AJAR.SOMETIMES AFTER SLAMMING THE DRIVER DOOR TWO TO THREE TIMES IT GOES AWAY.IT HAS BECOME QUIET ANNOYING AND DANGEROUS WHEN I DRIVE SINCE IT BECOMES A CONSTANT DISTRACTION.I HAVE …
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MY FORD EDGE 2013 IS NOT TURNING OFF THE OVERHEAD LIGHTS WHEN I CLOSE THE DRIVER SIDE DOOR AND WHEN DRIVING I GET A WARNING STATING THAT THE DOOR IS AJAR.SOMETIMES AFTER SLAMMING THE DRIVER DOOR TWO TO THREE TIMES IT GOES AWAY.IT HAS BECOME QUIET ANNOYING AND DANGEROUS WHEN I DRIVE SINCE IT BECOMES A CONSTANT DISTRACTION.I HAVE GONE TO THE DEALER AND THEY STATE THAT EITHER THE SENSOR OR THE LATCH HAVE BECOME FAULTY..REALLY?...I THINK ITS ABOUT TIME FOR FORD TO DO A RECALL AND CORRECT THIS ISSUE SINCE I HAVE TALKED TO OTHER FORD OWNERS WITH THE SAME EXACT ISSUE IN THERE OFFICES.
NHTSA ODI #10850615
31,000 miles · Mar 19, 2016
Unknown Or Other
MY DRIVERS DOOR AJAR LIGHT KEEPS COMING ON, THE DOME LIGHTS STAY LIT. I HAVE TO KEEP CLOSING THE DOOR UNTIL THE LIGHTS GO OFF WHEN I LOCK IT. THE CAR WILL NOT LOCK WHILE DRIVING WHEN THIS WARNING LIGHT COMES ON.
NHTSA ODI #10850587
29,563 miles · Mar 18, 2016
Unknown Or Other
PROBLEM WITH DRIVER DOOR AJAR SENSOR ACTIVATING WHEN DOOR IS CLOSED. WAS REPAIRED UNDER WARRANTY, THEN PROBLEM RECURRED ABOUT 10 MONTHS LATER AFTER VEHICLE WARRANTY LAPSED. FORD WILL NOT COVER REPAIRS NOW. AUTOMATIC DOOR LOCKS WILL NOT FUNCTION WITH THIS SENSOR PROBLEM. INTERIOR LIGHTS ALSO STAY ON WHICH REDUCES VISIBILITY.
NHTSA ODI #10850427
58,000 miles · Mar 17, 2016
Unknown Or Other
MY DRIVERS DOOR IS CLOSED COMPLETLY AND MY DOOR AJAR LIGHT STAYS ON, MY INTERIOR LIGHTS ARE ON, THEN WILL TELL ME TO SHIFT TO PARK WHEN STOPPING, ANNOYING,DRIVING AT NIGHT IS DANGEROUS, LIGHT ON , RED LIGHT ON DASH DISTRACTING THE DRIVER, MY CAR HAS ONLY 58,000 MILES ON IT! CALLED 2 FORD DEALERSHIPS , BOTH ADVISED THIS IS A COMM…
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MY DRIVERS DOOR IS CLOSED COMPLETLY AND MY DOOR AJAR LIGHT STAYS ON, MY INTERIOR LIGHTS ARE ON, THEN WILL TELL ME TO SHIFT TO PARK WHEN STOPPING, ANNOYING,DRIVING AT NIGHT IS DANGEROUS, LIGHT ON , RED LIGHT ON DASH DISTRACTING THE DRIVER, MY CAR HAS ONLY 58,000 MILES ON IT! CALLED 2 FORD DEALERSHIPS , BOTH ADVISED THIS IS A COMMON PROBLEM WITH THESE CARS?? WELL WHY HASN'T THE FORD COMPANY DID A RECALL AND FIX IT!! FORD PRIDES THEMSELVES ON BEING "FORD TOUGH" WE'LL STAND BEHIND YOUR VEHICLES!!
NHTSA ODI #10850317
35,000 miles · Mar 16, 2016
Electrical SystemUnknown Or Other
DOOR AJAR SENSOR STAYS ON AS IF DOOR IS OPEN. DOME LIGHT STAYS ON AND CAR WILL NOT LOCK PROPERLY. WHETHER I AM IN MOTION PARKED OR JUST IDLE THE DOOR AJAR SIGNAL STAYS ON AND I HAVE TO OPEN AND CLOSE THE DOOR 2-10 TIME EVERY TIME. ALSO, MY BACK UP CAMERA IS FUNCTIONAL BUT THE PICTURE WON'T COME UP ON THE SCREEN.
NHTSA ODI #10849898
30,000 miles · Mar 11, 2016
Unknown Or Other
DOOR AJAR LIGHT STAYS ON EVEN AFTER CLOSING THE DOOR SECURELY. DOORS WON'T AUTO LOCK AFTER MOVEMENT OF CAR. DOME LIGHTS STAY ON AND JEOPARDIZE BATTERY LIFE.
NHTSA ODI #10846192
Mileage unknown · Mar 11, 2016
Electrical SystemUnknown Or Other
DRIVER SIDE DOOR SWITCH STICKS AND THE VEHICLE COMPUTER THINKS THE DOOR IS OPEN WHEN IT IS CLOSED.
NHTSA ODI #10846173
32,000 miles · Mar 9, 2016
Unknown Or Other
"TAKATA RECALL" I WENT TO THE DEALER UNDER WARRANTY TO HAVE THE DRIVER DOOR AJAR FIXED AND REQUESTED A NEW DOOR LATCH AND WAS TOLD FORD SENT A TOOL TO FIX THE PROBLEM WHICH LASTED 8 MONTHS UNFORTUNATELY OUT OF BUMPER TO BUMPER. CALLED LOVELAND FORD AND WAS TOLD FORD IS BEING FINICKY ABOUT THE PROBLEM AND I NEED TO PAY FOR IT OU…
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"TAKATA RECALL" I WENT TO THE DEALER UNDER WARRANTY TO HAVE THE DRIVER DOOR AJAR FIXED AND REQUESTED A NEW DOOR LATCH AND WAS TOLD FORD SENT A TOOL TO FIX THE PROBLEM WHICH LASTED 8 MONTHS UNFORTUNATELY OUT OF BUMPER TO BUMPER. CALLED LOVELAND FORD AND WAS TOLD FORD IS BEING FINICKY ABOUT THE PROBLEM AND I NEED TO PAY FOR IT OUT OF POCKET PER THE CORPORATION REALLY!!!!!!! THE CAR DOME LIGHT STAYS ON AND THE COMPUTER MODULE TELLS ME TO PUT IN PARK AND THE DOOR AJAR WILL NOT GO OUT. IT HAPPENS RANDOMLY DRIVING DOWN THE ROAD AND WHEN I START THE CAR. I SLAM THE DOOR 5-10 TIMES I AM NOT GOING TO PAY THEM FOR A CAR THAT WAS OVER 30K FOR A PROBLEM THEY COVERED UP? SHAME ON YOU FORD!,,,,,,,,,,
NHTSA ODI #10845855
49,000 miles · Mar 3, 2016
Unknown Or Other
DOOR ADJAR LIGHT COMES ON WHEN THE DOOR IS SHUT TIGHT AND MOST OF THE TIME THE DOME LIGHT STAYS ON, WHICH IS VERY AGGRAVATING IF DRIVING AT NIGHT,.
NHTSA ODI #10839779
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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