DOOR SENSOR IS NOT WORKING. THE SIGNAL COMES ON THAT SHOW DOOR AJAR WHEN THE DOOR IS SHUT TIGHTLY. ALSO A DINGING NOISE STARTS AS SOON AS I PUT THE KEY IN THE IGNITION, WITHOUT EVEN TURNING THE KEY.
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
427 reportsTHE DRIVER DOOR AJAR LIGHT COMES ON AND THE SHIFT TO PARK WARNING COMES ON THE BELLS DINGS AND ALL INSIDE LIGHTS STAY ON.WHETHER THE CAR IS ON OR NOT, THE LIGHTS STAY ON. I'VE HAD TO REPLACE MY BATTERY BECAUSE THE LIGHTS WON'T SHUT OFF. I CANNOT OPEN AND CLOSE THE DOOR TO GET THE WARNING TO GO OFF. ALSO THE DASH LIGHTS AN OVERHE…
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THE DRIVER DOOR AJAR LIGHT COMES ON AND THE SHIFT TO PARK WARNING COMES ON THE BELLS DINGS AND ALL INSIDE LIGHTS STAY ON.WHETHER THE CAR IS ON OR NOT, THE LIGHTS STAY ON. I'VE HAD TO REPLACE MY BATTERY BECAUSE THE LIGHTS WON'T SHUT OFF. I CANNOT OPEN AND CLOSE THE DOOR TO GET THE WARNING TO GO OFF. ALSO THE DASH LIGHTS AN OVERHEAD LIGHTS WILL COME ON WHEN NO ONE HAS EVEN BEEN IN THE CAR IT'S MAKING ME CRAZY!! I CALLED FORD CUSTOMER SERVICE AD THE TOLD ME TO TRY TO GET MY THIRD PARTY WARRANTY TO COVER THE REPAIRS.THIS IS ALL BULL CRAP, FORD NEEDS TO RECALL AND REPAIR EVERYONE'S PROBLEM.
I WAS AT A GAS STATION. I FORGOT TO PUT THE CAR INTO "PARK". HOWEVER, I WAS ABLE TO TAKE OUT THE KEY AND LOCK THE DOOR. I HAD MY BACK TO THE CAR WHEN I WAS PUTTING MY CREDIT CARD INTO THE PUMP. I HEARD SCREAMS AS PEOPLE RAN OUT OF THE MARKET AND YELLED THAT THE CAR WAS MOVING DOWN A HILL. AS I TURNED I SAW MY CAR CRASH INT…
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I WAS AT A GAS STATION. I FORGOT TO PUT THE CAR INTO "PARK". HOWEVER, I WAS ABLE TO TAKE OUT THE KEY AND LOCK THE DOOR. I HAD MY BACK TO THE CAR WHEN I WAS PUTTING MY CREDIT CARD INTO THE PUMP. I HEARD SCREAMS AS PEOPLE RAN OUT OF THE MARKET AND YELLED THAT THE CAR WAS MOVING DOWN A HILL. AS I TURNED I SAW MY CAR CRASH INTO A PARKED TRAILER (18 WHEEL TYPE.) ALTHOUGH THERE WAS A LOT OF DAMAGE TO MY FRONT END AND I BENT THE STEEL STEP ON THE CAB NO ONE WAS HURT. MY DOG MERELY FLEW INTO THE WELL OF THE CAR. I HAVE HAD MANY FRIENDS CHECK THEIR CARS AND NO ONE WAS ABLE TO TAKE OUT THE KEY UNLESS THE CAR WAS IN PARK. HOWEVER, THESE CARS WERE NOT A FORD EDGE. SINCE THE ACCIDENT I HAVE TESTED MY CAR MANY TIMES AND I CAN ALWAYS PULL THE KEY OUT. AS YOU KNOW WHEN A CAR IS IN DRIVE IT ACTS LIKE ITS IN NEUTRAL AND CAN REACT TO INERTIA. AT THE TIME I WOULD NOT HAVE NOTICED THAT THE CAR WAS ON A SLANTED DRIVEWAY. A CHILD IN MY CAR COULD HAVE HAD A SERIOUS INJURY. SOMEONE NOT PAYING ATTENTION COULD HAVE BEEN HIT BY MY CAR. I CHECKED WITH MY DEALER AND WAS TOLD THAT THERE ARE NO RECALLS ON THE FORD EDGE ABOUT MY SAFETY ISSUE. LOCAL DEALER NOT INTERESTED IN HELPING AND I CAN NOT REACH A LIVE PERSON AT THE FORD'S WORLD HEADQUARTERS. THERE IS NO PROMPT FOR A SAFETY CONCERN.. AS OF NOW I AM RESPONSIBLE FOR THE DAMGES TO MY CAR AND TO THE CAB. LEFT FRONT BUMPER AND LIGHT DAMAGED.
DOOR AJAR LIGHT COMES ON EVEN THOUGH DOOR IS CLEARLY CLOSED. INTERIOR LIGHT REMAINS ON THE ENTIRE TIME.
DORR AJAR WILL NOT GO OFF AND THE DOOR WILL NOT LOCK ALSO THE DOME LIGHT STAYS ON
THE DOOR LATCH SENSOR DOESN'T SEEM TO BE WORKING. THE DOOR IS CLOSED BUT IS SAYS IT'S NOT. I CAN NOT LOCK THE DOORS AND MY OVERHEAD LIGHTS STAY ON AND THE BATTERY WILL DIE. I'VE TAKEN IT INTO THE DEALERSHIP BEFORE AND THEY SAY THE SENSORS ARE DIRTY AND THEY CLEANED THEM, BUT IT DIDN'T FIX THE PROBLEM. IT HAPPENS AT ALL TIMES (ST…
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THE DOOR LATCH SENSOR DOESN'T SEEM TO BE WORKING. THE DOOR IS CLOSED BUT IS SAYS IT'S NOT. I CAN NOT LOCK THE DOORS AND MY OVERHEAD LIGHTS STAY ON AND THE BATTERY WILL DIE. I'VE TAKEN IT INTO THE DEALERSHIP BEFORE AND THEY SAY THE SENSORS ARE DIRTY AND THEY CLEANED THEM, BUT IT DIDN'T FIX THE PROBLEM. IT HAPPENS AT ALL TIMES (STATIONARY OR MOVING)
CAR DOOR SENSOR ON DRIVER'S SIDE NO LONGER REGISTERING THAT THE DOOR IS CLOSED. LIGHTS REMAIN ON, WARNING MESSAGE CONSTANTLY FLASHES, AND MESSAGE TO SHIFT TO PARK WITH WARNING CHIME GOES OFF EVERY TIME I STOP THE VEHICLE, AND THE CAR DOES WILL NOT LOCK.
DRIVER SIDE DOOR AJAR INDICATER STAYS ON AFTER DOOR HAS BEEN CLOSED. OVERHEAD LIGHTS STAY ON WHEN DOOR AJAR INDICATED IS ENGAGED WHICH IS A DRIVING HAZARD AT NIGHT. THIS ISSUE OCCURS BOTH WHEN IDLE AND WHILE DRIVING.
THE R/L DOOR AJAR WARNING LIGHT STAYS ON. UPON INVESTIGATION I HAVE FOUND THAT THIS IS A CHRONIC DESIGN PROBLEM WITH MANY FORD VEHICLES.
VEHICLE WAS ENROUTE ON NORTHBOUND I-95 IN LORTON ON A SATURDAY WHEN WE HEARD A LOUD BANG. I PULLED OVER AND LOOKED AROUND AND UNDER THE BACK OF THE CAR. SEEING NOTHING I GOT BACK UNDERWAY. AFTER A FEW MINUTES I STARTING HEARING WIND NOISES. AFTER ANOTHER FEW MINUTES THE HEADLINER STARTING TO SAG. TURNS OUT THE SUNROOF WAS S…
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VEHICLE WAS ENROUTE ON NORTHBOUND I-95 IN LORTON ON A SATURDAY WHEN WE HEARD A LOUD BANG. I PULLED OVER AND LOOKED AROUND AND UNDER THE BACK OF THE CAR. SEEING NOTHING I GOT BACK UNDERWAY. AFTER A FEW MINUTES I STARTING HEARING WIND NOISES. AFTER ANOTHER FEW MINUTES THE HEADLINER STARTING TO SAG. TURNS OUT THE SUNROOF WAS SHATTERED IN THE FRONT AND BACK. THE CENTER WAS STILL INTACT BUT CRACKING MORE AND MORE. TAKING IT INTO SERVICE ON MONDAY.
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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