Electrical SystemUnknown Or OtherVehicle Speed Control
PURCHASED THIS VEHICLE MARCH 29, 2016. LESS THAN 2 MONTHS LATER THE VEHICLE STARTED RANDOMLY STALLING AND GOING INTO LIMP MODE AND I HAD TO PULL OVER ON THE BUSY DC HIGHWAY WITH 2 SMALL CHILDREN IN THE BACK WHICH WAS EXTREMELY DANGEROUS. THE CHECK ENGINE LIGHT AND A WRENCH LIGHT CAME ON BUT IT CUT OFF AFTER A RESTART. AUTO ZONE …
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PURCHASED THIS VEHICLE MARCH 29, 2016. LESS THAN 2 MONTHS LATER THE VEHICLE STARTED RANDOMLY STALLING AND GOING INTO LIMP MODE AND I HAD TO PULL OVER ON THE BUSY DC HIGHWAY WITH 2 SMALL CHILDREN IN THE BACK WHICH WAS EXTREMELY DANGEROUS. THE CHECK ENGINE LIGHT AND A WRENCH LIGHT CAME ON BUT IT CUT OFF AFTER A RESTART. AUTO ZONE COULDNT READ THE CODES UNLESS THE CAR WAS MALFUNCTIONING AT THE TIME WHICH HAPPENS RANDOMLY. SINCE THE CAR IS STILL WITHIN THE POWERTRAIN WARRANTY I TOOK IT TO THE FORD DEALERSHIP AND THEY DIAGNOSED IT AS P2111 ELECTRIC THROTTLE BODY FAILURE. THE ADVISOR AGREED THAT THIS HAS BEEN A COMMON PROBLEM IN FORD MODELS AND I READ THAT A CONSUMER SAFETY PROGRAM WAS STARTED FOR OTHER FORD MODELS WITH THE EXACT SAME PROBLEM. THE ADVISOR SAID IT IS NOT COVERED BY THE POWERTRAIN WARRANTY AND SINCE THERE IS NO RECALL FOR THIS PROBLEM WITH FORD EDGES I HAVE TO PAY $800+ DOLLARS TO HAVE IT REPAIRED. THIS IS OUTRAGEOUS. APPARENTLY SOMEONE HAS TO LOSE THEIR LIFE BEFORE FORD ISSUES A RECALL ON THIS KNOWN ISSUE. I HOPE THE NHTSA STEPS IN BEFORE SOMETHING TRAGIC HAPPENS! IVE ATTACHED A PICTURE SHOWING THE LIGHTS ON THE DASH AFTER ABOUT THE 10TH TIME THE CAR STALLED.
NHTSA ODI #10881470
54,000 miles · Jun 28, 2016
Electrical SystemUnknown Or Other
THE FAULTY DOOR CLOSED SWITCH AND/OR DESIGN IS INDICATING THE DRIVERS SIDE DOOR IS OPEN WHEN IT IS NOT. THIS ISSUE IS CAUSING ALL THE DOORS TO REMAIN UNLOCKED WHILE DRIVING OR UNLOCK DURING DRIVING IF IT GOES OFF. THIS PROBLEM HAS BEEN ADDRESSED BY THE FORD DEALERSHIP TWICE AND NOW IT IS OUT OF WARRANTY THEY DO NOT WANT TO FIX…
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THE FAULTY DOOR CLOSED SWITCH AND/OR DESIGN IS INDICATING THE DRIVERS SIDE DOOR IS OPEN WHEN IT IS NOT. THIS ISSUE IS CAUSING ALL THE DOORS TO REMAIN UNLOCKED WHILE DRIVING OR UNLOCK DURING DRIVING IF IT GOES OFF. THIS PROBLEM HAS BEEN ADDRESSED BY THE FORD DEALERSHIP TWICE AND NOW IT IS OUT OF WARRANTY THEY DO NOT WANT TO FIX IT. IT NEEDS TO BE RECALLED.
NHTSA ODI #10877131
55,000 miles · Jun 22, 2016
Unknown Or Other
MY CAR KEEPS SHUTTING OFF WHILE DRIVING. I SEARCHED ONLINE AND THERE ARE MULTIPLE SITES THAT INDICATE THERE WAS A RECALL ON THE ELECTRIC THROTTLE BODY. FORD SAYS MY VIN IS EXCLUDED FROM THIS WARRANTY. I FEEL THIS NEEDS TO BE LOOKED AT SINCE IT MAY BE AFFECTING A WIDER RANGE THAN PREVIOUSLY DISCOVERED.
NHTSA ODI #10875876
Mileage unknown · Jun 21, 2016
Unknown Or Other
ELECTRONIC THROTTLE BODY FAILURE RESULTING IN LOSS OF POWER . ENGINE STALLED WHILE IN HEAVY TRAFFIC. DRIVER AND 3 PASSENGERS ENDANGERED WHILE TURNING LEFT ACROSS 2 LANES OF ONCOMING TRAFFIC, VEHICLE STALLS CREATING A DEADLY SITUATION. VEHICLE WAS TOWED TO DEALERSHIP WHERE UPON TESTING THE FAULTY ETB WAS CONFIRMED . FORD WON'T …
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ELECTRONIC THROTTLE BODY FAILURE RESULTING IN LOSS OF POWER . ENGINE STALLED WHILE IN HEAVY TRAFFIC. DRIVER AND 3 PASSENGERS ENDANGERED WHILE TURNING LEFT ACROSS 2 LANES OF ONCOMING TRAFFIC, VEHICLE STALLS CREATING A DEADLY SITUATION. VEHICLE WAS TOWED TO DEALERSHIP WHERE UPON TESTING THE FAULTY ETB WAS CONFIRMED . FORD WON'T COVER IT. VEHICLE WAS PURCHASED NEW IN DEC. 2012( 35000 MILES ). FORD HAS A PROBLEM WITH ETB'S ON OTHER MODELS AND EXTENDED COVERAGE TO 10 YEARS/ 150000 MILES . WHY IS MY VEHICLE NOT COVERED WITH SUCH A DANGEROUS PART FAILURE?
NHTSA ODI #10875491
Mileage unknown · Jun 19, 2016
Electrical SystemExterior LightingUnknown Or Other
DRIVER SIDE DOOR AJAR ISSUE- WHEN THE DOOR IS CLOSED THE DOOR AJAR LIGHT WILL COME ON WHILE DRIVING OR WHILE PARKED. THE INTERIOR LIGHTS WILL STAY ON EVEN WHILE DRIVING AT NIGHT. THE DOOR LOCKS WILL ALSO NOT STAY LOCKED. THIS WILL HAPPEN WHETHER DRIVING ON THE HIGHWAY OR IN THE CITY. EVERY TIME YOU DRIVE THE CAR THIS WILL HA…
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DRIVER SIDE DOOR AJAR ISSUE- WHEN THE DOOR IS CLOSED THE DOOR AJAR LIGHT WILL COME ON WHILE DRIVING OR WHILE PARKED. THE INTERIOR LIGHTS WILL STAY ON EVEN WHILE DRIVING AT NIGHT. THE DOOR LOCKS WILL ALSO NOT STAY LOCKED. THIS WILL HAPPEN WHETHER DRIVING ON THE HIGHWAY OR IN THE CITY. EVERY TIME YOU DRIVE THE CAR THIS WILL HAPPEN. WHEN THE CAR IS TURNED OFF AND PARKED THE INTERIOR LIGHTS WILL STAY ON. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES IN ORDER FOR THE LIGHTS TO FINALLY SHUT OFF.
NHTSA ODI #10875062
55,000 miles · Jun 13, 2016
Unknown Or Other
DOOR AJAR WARNING WHEN THE DOOR IS CLOSED. SAME SYMPTOMS AS EVERYONE ELSE. HOW MANY COMPLAINTS WILL IT TAKE TO GET A RECALL?
NHTSA ODI #10873847
33,000 miles · Jun 10, 2016
Unknown Or Other
VEHICLE DOOR SHOWS OPEN ALL THE TIME AND COMES ON DURING DRIVING DOWN THE ROAD, THIS WILL LIGHT THE DOME LIGHTS IN THE CAR AT NIGHT AND MAKES IT HARD TO SEE, VERY UNSAFE. ALSO CAR WILL NOT LOCK WHEN DOOR LATCH STICKS OR WHATEVER IT IS DOING. FLASHES ERROR WHEN CAR IS MOVING TO SHIFT TO PARK.
NHTSA ODI #10873552
31,000 miles · Jun 8, 2016
Unknown Or Other
DOOR AJAR WARNING ON DRIVER SIDE DOOR CAUSES DOME LIGHT TO STAY ON. SLAMMING THE DOOR WILL SOMETIMES MAKE THE LIGHT GO AWAY. BUT USUALLY HAVE TO DRIVE WITH DOME LIGHT ON AND WARNING MESSAGE BEEPING AND FLASHING EVERY TIME I STOP.
NHTSA ODI #10873329
48,000 miles · Jun 3, 2016
Unknown Or Other
AS SOON AS DRIVER DOOR IS CLOSED WARNING LIGHT COMES ON AND CONTINUES WHILE DRIVING STATING THAT DOOR IS AJAR
NHTSA ODI #10872386
75,000 miles · Jun 3, 2016
Unknown Or Other
DOOR AJAR LIGHT STAYS ON EVEN WHEN DRIVERS DOOR IS FIRMLY CLOSED. WON'T ALLOW DOORS TO LOCK WHEN DRIVING, AND AN ERROR MESSAGE COMES ON TO "SHIFT THE CAR INTO PARK"
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year