WHEN CLOSING THE DOOR THE DOOR AJAR MESSAGE COMES UP ON THE INSTRUMENT PANEL. INTERIOR LIGHTS WILL NOT GO OFF CAUSING PROBLEMS WITH NIGHT DRIVING. DOORS WILL NOT LOCK WHEN THIS HAPPENS. WHEN TURNING VEHICLE OFF THE INTERIOR LIGHTS STAY ON AND IN TURN PUTS A DRAIN ON THE BATTERY. THERE SHOULD BE A RECALL ON THIS AS IT HAS BECOME …
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WHEN CLOSING THE DOOR THE DOOR AJAR MESSAGE COMES UP ON THE INSTRUMENT PANEL. INTERIOR LIGHTS WILL NOT GO OFF CAUSING PROBLEMS WITH NIGHT DRIVING. DOORS WILL NOT LOCK WHEN THIS HAPPENS. WHEN TURNING VEHICLE OFF THE INTERIOR LIGHTS STAY ON AND IN TURN PUTS A DRAIN ON THE BATTERY. THERE SHOULD BE A RECALL ON THIS AS IT HAS BECOME AN UNSAFE PROBLEM FOR NIGHT DRIVING. THIS STARTED FEB. 2016 AND HAS BEEN A CONTINUOUS PROBLEM SINCE THEN. SPEED MAKES NO DIFFERENCE FOR THIS PROBLEM.
NHTSA ODI #10906824
65,000 miles · Sep 14, 2016
Exterior LightingStructureUnknown Or Other
LEFT DOOR SENSOR/LATCH IS NOT WORKING PROPERLY AFTER 65,000 MILES. AFFECTS DOOR LOCKS WHILE DRIVING AND PARKED. THE DOOR LOCKS GO UP AND DOWN INTERMITTENTLY AND UNEXPECTANTLY. AFFECTS OVERHEAD LIGHTING AND THE REMOTE START. DANGEROUS TO HAVE THE DOORS NOT LOCKED ESPECIALLY IF YOUNG KIDS ARE IN BACK SEAT.
NHTSA ODI #10906282
33,300 miles · Sep 13, 2016
Exterior LightingUnknown Or Other
THE REAR DRIVER SIDE DOOR AJAR LIGHT STAYS ON ALL THE TIME AND THE DOOR IS NOT OPEN. THE INTERIOR LIGHTS STAY ON AT LEAST 5 MINUTES AFTER TURNING THE CAR OFF, THEREFORE RUNNING DOWN THE BATTERY. WE JUST HAD TO PUT IN A NEW BATTERY. THE DOORS WON'T AUTOMATICALLY LOCK WHILE DRIVING BECAUSE IT THINKS THE REAR DOOR IS OPEN. IT DOESN…
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THE REAR DRIVER SIDE DOOR AJAR LIGHT STAYS ON ALL THE TIME AND THE DOOR IS NOT OPEN. THE INTERIOR LIGHTS STAY ON AT LEAST 5 MINUTES AFTER TURNING THE CAR OFF, THEREFORE RUNNING DOWN THE BATTERY. WE JUST HAD TO PUT IN A NEW BATTERY. THE DOORS WON'T AUTOMATICALLY LOCK WHILE DRIVING BECAUSE IT THINKS THE REAR DOOR IS OPEN. IT DOESN'T MATTER HOW MANY TIMES YOU SHUT THE DOOR, THE DOOR AJAR LIGHT STAYS ON. VERY FRUSTRATING!! SO MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM, IT NEEDS TO BE RECALLED!!!
NHTSA ODI #10906017
29,000 miles · Sep 11, 2016
Unknown Or Other
ABOUT A YEAR AGO HAD ISSUE WITH CAR BATTERY AND CAR NOT STARTING. TOLD DEALERSHIP OF ISSUE WITH DOME LIGHT COMING ON AND THE DOOR AJAR ALARM NOISE BUT NOT THE AJAR LIGHT. THEY SAID THIS SOMETIMES HAPPENS WITH BAD BATTERY. NOW THE DOOR AJAR LIGHT COMES ON, THE INTERIOR LIGHT COMES ON, THE DOOR AJAR ALARM SOUNDS, MY DOORS WILL NOT…
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ABOUT A YEAR AGO HAD ISSUE WITH CAR BATTERY AND CAR NOT STARTING. TOLD DEALERSHIP OF ISSUE WITH DOME LIGHT COMING ON AND THE DOOR AJAR ALARM NOISE BUT NOT THE AJAR LIGHT. THEY SAID THIS SOMETIMES HAPPENS WITH BAD BATTERY. NOW THE DOOR AJAR LIGHT COMES ON, THE INTERIOR LIGHT COMES ON, THE DOOR AJAR ALARM SOUNDS, MY DOORS WILL NOT LOCK, AND AN ALARM ON MY DASH TELLS ME TO STOP AND PUT MY CAR INTO PARK. THIS STARTED OVER A YEAR AGO WITH THE BATTERY AND NOW A YEAR LATER WE HAVE HAD CONSTANT ISSUES WITH THE DOOR AJAR LIGHT THAT IS NOW PROGRESSING. LIGHT AND ALARMS OUT OF NOWHERE, DOORS NOT BEING ABLE TO LOCK, AND THE PROBABILITY OF CAR BATTERIES GOING DEAD BECAUSE INTERIOR LIGHTS WON'T STAY OFF IS A HAZARD NOT TO MENTION TRYING TO SEE AT NIGHT WITH THE INTERIOR LIGHTS UNABLE TO GO OFF. SOMETHING NEEDS DONE. ALL OF THIS CAN HAPPEN WHEN IN MOTION OR AT A STAND STILL. IT STARTED OFF BEING JUST WHEN YOU FIRST GOT IN TO START THE CAR, NOW IT CAN BE WHILE YOU ARE DRIVING.
NHTSA ODI #10905620
90,000 miles · Aug 30, 2016
Unknown Or Other
DOOR LATCH SENSOR SAYS THE DOORS ARE OPEN. EVEN AFTER REPEATED SHUTTING/SLAMMING OF DOOR. FIRST IT STARTED WITH THE DRIVER SIDE REAR PASSENGER DOOR. RECENTLY IT IS ALSO HAPPENING WITH THE DRIVERS DOOR. WITH BOTH DOORS THE DASH BOARD SENSOR 'DOOR AJAR' COMES ON, SOME LIGHT STAYS ON FOR A FEW MINUTES(WHICH AT NIGHT IS A HUGE PROBL…
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DOOR LATCH SENSOR SAYS THE DOORS ARE OPEN. EVEN AFTER REPEATED SHUTTING/SLAMMING OF DOOR. FIRST IT STARTED WITH THE DRIVER SIDE REAR PASSENGER DOOR. RECENTLY IT IS ALSO HAPPENING WITH THE DRIVERS DOOR. WITH BOTH DOORS THE DASH BOARD SENSOR 'DOOR AJAR' COMES ON, SOME LIGHT STAYS ON FOR A FEW MINUTES(WHICH AT NIGHT IS A HUGE PROBLEM). WHEN THE DRIVER DOOR SENSOR MALFUNCTIONS THE AUTO LOCKS ASLO WON'T ENGAGE, WHICH IS ANOTHER SAFETY ISSUE WHEN YOU'RE DRIVING OR PARKED AT CERTAIN LOCATIONS. THE DRIVER DOOR SENSOR WILL ALSO ISSUE A WARNING TO 'SHIRT IN PARK'. REPEATED SLAMMING OF DOORS DOES NOT FIX THIS ISSUE. REAR DOOR ISSUE OCCURRED FALL/WINTER 2015 DRIVER DOOR ISSUE OCCURRED 8/30/16
NHTSA ODI #10899503
45,000 miles · Aug 24, 2016
Electrical SystemExterior LightingUnknown Or Other
THE DOOR OPEN WARNING LIGHT STAYS ON EVEN WHEN ITS CLOSED, THIS IS NOT ALLOWING THE DOORS TO CLOSE PROPERLY , THIS ALSO CAUSES THE PANIC ALARM TO GO OFF AND IT KEEPS THE DOME LIGHT ON WHILE DRIVING CAUSING GLARE AT NIGHT DUE TO THE BRIGHT DOME LIGHT STAYING ON. THIS ALSO DRAINS THE BATTER DUE TO THE CONSTANT INTIRIOR LIGHTS STAY…
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THE DOOR OPEN WARNING LIGHT STAYS ON EVEN WHEN ITS CLOSED, THIS IS NOT ALLOWING THE DOORS TO CLOSE PROPERLY , THIS ALSO CAUSES THE PANIC ALARM TO GO OFF AND IT KEEPS THE DOME LIGHT ON WHILE DRIVING CAUSING GLARE AT NIGHT DUE TO THE BRIGHT DOME LIGHT STAYING ON. THIS ALSO DRAINS THE BATTER DUE TO THE CONSTANT INTIRIOR LIGHTS STAYING ON WHEN THE CAR IS PARKED AND CLOSED
NHTSA ODI #10898279
53,000 miles · Aug 24, 2016
Unknown Or Other
DOOR AJAR LIGHT STAYING ON EVEN AFTER DOOR HAS BEEN COMPLETELY SHUT.
NHTSA ODI #10898244
Mileage unknown · Aug 15, 2016
Unknown Or Other
DOOR AJAR LIGHT
NHTSA ODI #10896157
49,000 miles · Aug 15, 2016
Unknown Or Other
THE DOOR SENSOR IS FAULTY SAYING THE DOOR IS AJAR AND KEEPING THE DOME LIGHTS ON. I HAVE ALREADY PUT IN A NEW BATTERY BECAUSE OF THIS THE LIGHTS STAY ON ALL NIGHT AND DAY. IT DOESN'T MATTER IF THE CAR IS STATIONARY OR MOVING THE PROBLEM IS THE SAME
NHTSA ODI #10896121
36,200 miles · Aug 13, 2016
Unknown Or Other
DRIVER DOOR WILL NOT LOCK WHILE CAR IS RUNNING. I GET DOOR AJAR MESSAGE EVEN THOUGH DOOR IS SECURELY CLOSED. WHEN I STOP I GET SHIFT VEHICLE TO PARK MESSAGE. IN ADDITION,THE INTERIOR LIGHTS REMAIN ON FOR AN EXTENDED PERIOD OF TIME. THIS IS A BIG DISTRACTION AT NIGHT TIME.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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