THE (DRIVERS SIDE) DOOR AJAR LIGHT AND CHIME COMES ON EVEN WHEN THE DOOR IS CLOSED, CAUSING DISTRACTED DRIVING AND ENCOURAGES PEOPLE TO OPEN AND SHUT THE DOOR WHILE DRIVING OR PULL OVER IN LESS THAN IDEAL AREAS TO PERFORM THE PROCEDURE. EVENTUALLY THIS DOES NOT SOLVE THE PROBLEM AND YOU HAVE TO PRESS THE OK BUTTON ON THE STEERIN…
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THE (DRIVERS SIDE) DOOR AJAR LIGHT AND CHIME COMES ON EVEN WHEN THE DOOR IS CLOSED, CAUSING DISTRACTED DRIVING AND ENCOURAGES PEOPLE TO OPEN AND SHUT THE DOOR WHILE DRIVING OR PULL OVER IN LESS THAN IDEAL AREAS TO PERFORM THE PROCEDURE. EVENTUALLY THIS DOES NOT SOLVE THE PROBLEM AND YOU HAVE TO PRESS THE OK BUTTON ON THE STEERING WHEEL REPEATEDLY. EVENTUALLY THIS DOES NOT SOLVE THE PROBLEM EITHER AND PEOPLE ARE FORCED TO FIND COST EFFECTIVE SOLUTIONS ONLINE. DISABLING THE FEATURE TO AVOID CONSTANT CHIMING AND ALARMS GOING OFF THEN RESULTS IN DISABLING THE FEATURE ALTOGETHER WHICH COULD RESULT IN A DOOR BEING PARTIALLY OR COMPLETELY OPEN WITH DRIVER OR PASSENGERS NOT KNOWING. MAY BE PART OF ANOTHER SAFETY ISSUE INVOLVING DEFECTIVE LATCHES. WILL NOT PURCHASE ANOTHER FORD VEHICLE AGAIN OR RECOMMEND THEM TO OTHERS. THIS HAPPENS WHILE STATIONARY OR MOVING, SO AFTER SLOWING TO AQ STOP (STOP SIGN) AND THEN MOVING AGAIN.
NHTSA ODI #10927333
45,000 miles · Nov 19, 2016
Unknown Or Other
DOOR AJAR ERROR HAPPENING WHEN DOOR IS CLOSED. ERROR CAUSES BEEPING, DOME LIGHTS STAYING ON, AND PREVENTS LOCKS FROM LOCKING, ALL WHILE CAR IS MOVING. THE LIGHTS STAY ON FOR EXTENDED AMOUNT OF TIME CAUSING ME TO REPLACE THE BATTERY.
NHTSA ODI #10927071
Mileage unknown · Nov 17, 2016
Unknown Or Other
WHEN I CLOSE THE DRIVERS DOOR THE DOOR AJAR LIGHT STAYS ON AND THE DOOR IS COMPLETELY SHUT. WITH THE INTERIOR LIGHTS ON IT IS ALMOST IMPOSSIBLE TO SEE AT NIGHT DUE TO THE LIGHTS SHINING IN MY EYES. ALSO, THE DOORS WILL NOT STAY LOCKED WITH THE DOOR AJAR LIGHT ON. WITH THE DOORS NOT LOCKING I COULD BE CARJACKED OR MY GRANDDAUGHT…
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WHEN I CLOSE THE DRIVERS DOOR THE DOOR AJAR LIGHT STAYS ON AND THE DOOR IS COMPLETELY SHUT. WITH THE INTERIOR LIGHTS ON IT IS ALMOST IMPOSSIBLE TO SEE AT NIGHT DUE TO THE LIGHTS SHINING IN MY EYES. ALSO, THE DOORS WILL NOT STAY LOCKED WITH THE DOOR AJAR LIGHT ON. WITH THE DOORS NOT LOCKING I COULD BE CARJACKED OR MY GRANDDAUGHTER COULD BE PULLED OUT OF THE CAR WHILE SITTING AT A STOP LIGHT OR INTERSECTION. WHEN EXITING THE VEHICLE AND THE DOOR IS NOT RECOGNIZED TO BE SHUT, THE INTERIOR AND OUTSIDE MIRROR LIGHTS STAY ON. I'VE HAD THE VEHICLE SINCE MARCH AND HAVE LESS THAT 45000 MILES ON IT.. THE PROBLEM STARTED SHORTLY AFTER I PURCHASED THE VEHICLE WITH LESS THAT 40000 MILES. FORD SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM.
NHTSA ODI #10926768
45,000 miles · Nov 13, 2016
Unknown Or Other
WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEH…
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WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM.
NHTSA ODI #10925680
23,000 miles · Nov 12, 2016
Unknown Or Other
HAD THE USED EDGE ALMOST ONE YEAR NOW AND THIS IS THE 3RD THIRD TIME TAKING TO THE DEALERSHIP FOR THE SAME BLINKING PROBLEM. IT IS A 3 YEAR OLD CAR WITH ONLY 40K MILES. FIRST TIME WAS ANNOYING BUT THE DEALERSHIP WAS PROFESSIONAL AND FIXED UNDER WARRANTY. SECOND TIME I WAS PISSED BECAUSE I HAD GOTTEN ONLINE AND DID RESEARCH AB…
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HAD THE USED EDGE ALMOST ONE YEAR NOW AND THIS IS THE 3RD THIRD TIME TAKING TO THE DEALERSHIP FOR THE SAME BLINKING PROBLEM. IT IS A 3 YEAR OLD CAR WITH ONLY 40K MILES. FIRST TIME WAS ANNOYING BUT THE DEALERSHIP WAS PROFESSIONAL AND FIXED UNDER WARRANTY. SECOND TIME I WAS PISSED BECAUSE I HAD GOTTEN ONLINE AND DID RESEARCH ABOUT THIS APPARENTLY VERY OBVIOUS AND COMMON ISSUE !!!!FORD!!!! AND TO TOP IT OFF THE WARRANTY HAD JUST RAN OUT SO I WAS FORCED TO PAY A 100 DEDUCTIBLE. I WAS REALLY STEAMED BY THIS POINT. AND GUESS WHAT NOW...THIRD TIME ... THE TECH SAID WELL MAYBE IT JUST A PROBLEM WITH THE PART? SO I ASKED ARE THE PARTS NOT COVERED HE SAID JUST FOR 30 DAYS !? SERIOUSLY? I TOLD THEM THEY ARE EATING THE COST ON THIS NOT ME. THE DEALER WILL BE PAYING FOR THE CRAPPY PART THAT DOESNT LAST NOT ME. I IMAGINE I WILL BE TALKING TO THE AUTONATION OWNER AT SOME POINT... THIS IS SO STUPID. MY WIFE WAS IN DOWNTOWN LA IN A PARKING GARAGE AND IN TRAFFIC AT NIGHT WITH UNLOCKED DOORS AND HER INTERIOR LIGHT ON BECAUSE FORD IS SO ATE UP WITH PROFIT THAT THEY WILL NOT FIX THIS. ALL THE DEALERSHIPS SHOULD EAT THE COST EVERY SINGLE TIME... MAYBE ONCE THEY DO IT SOMETHING WILL BE DONE.,SHE IS NOT DRIVING THE CAR UNTIL I GET SOMETHING DONE. POS. UNBELIEVABLE THAT IT TAKES THIS MANY REPAIRS AND COMPLAINTS AND NOTHING BEING DONE. I NEED TO FIND OUT ALL THE REPAIRS ON THIS CAR BEFORE I GOT IT.. BET I SEE THE SAME ISSUE WITH THE PRIOR OWNER. SAME PROBLEM.WHILE ENGINE IS ON, CAR PLACED IN DRIVE, DRIVERS DOOR AJAR LITE IS ON AND THE DOORS ALL REMAIN UNLOCKED (NOT GREAT WITH CHILDREN IN THE CAR IN PARKED TRAFFIC ) I LIVE IN LA. THE INTERIOR LITE STAYS ON AS WELL AND THE CHIME STAYS ON. ONCE PARKED AND ENGINE OFF, WE ALL EXIT CAR AND CLOSE DOORS AND THE DOOR WILL NOT LOCK AND THE INTERIOR LIGHT STAYS ON... WONDERFUL HAVING YOUR CAR PARKED ON THE ROAD AT NITE LIKE THAT HERE IN LA.
NHTSA ODI #10925595
33,000 miles · Nov 10, 2016
Unknown Or Other
DOOR AJAR STAYS ON FOR DRIVERS SIDE. MUST SHUT DOOR MANY TIMES BEFORE IT GOES OFF, IF IT GOES OFF AT ALL; LEAVING THE DOORS UNLOCKED AS WELL AS LIGHTS ON IN THE INTERIOR OF THE VEHICLE. VERY UNSAFE DRIVING AT NIGHT IN THOSE CONDITIONS. WAITING FOR DOOR TO OPEN AT ANY TIME.
NHTSA ODI #10925441
100,000 miles · Oct 27, 2016
Unknown Or Other
DRIVER DOOR LOCK WOULD NOT LOCK. WARNING LIGHT, DOME LIGHT AND WARNING SINGLE STAYED ON. DOOR WOULD NOT LATCH, HAD TO HAVE LOCK REPLACED BY DEALER.
NHTSA ODI #10919255
Mileage unknown · Oct 26, 2016
Unknown Or Other
THE DRIVERS DOOR SENSOR INTERMITTENTLY DOES NOT RECOGNIZE THE DOOR IS CLOSED AND THEREFOR WILL NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR MOVES. THE DOORS WILL NOT LOCK MANUALLY WITH THE DOOR LOCK SWITCH AS THE SENSOR SEES THE DOOR AS BEING OPEN AND WILL AUTOMATICALLY AND IMMEDIATELY UN-LOCK THEM. MANUALLY LOCKING EACH DOOR W…
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THE DRIVERS DOOR SENSOR INTERMITTENTLY DOES NOT RECOGNIZE THE DOOR IS CLOSED AND THEREFOR WILL NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR MOVES. THE DOORS WILL NOT LOCK MANUALLY WITH THE DOOR LOCK SWITCH AS THE SENSOR SEES THE DOOR AS BEING OPEN AND WILL AUTOMATICALLY AND IMMEDIATELY UN-LOCK THEM. MANUALLY LOCKING EACH DOOR WILL LOCK THE DOORS BUT THIS IS INCONVENIENT AND NOT A SOLUTION TO THE PROBLEM. THIS IS AN ONGOING PROBLEM.
NHTSA ODI #10919177
49,000 miles · Oct 17, 2016
Unknown Or Other
DRIVER'S DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED
NHTSA ODI #10916612
60,000 miles · Oct 17, 2016
Unknown Or Other
LEFT FRONT DOOR AJAR. AFTER CLOSING THE DOOR DOOR AJAR WARNING LIGHT STILL STAYS ON AND CABIN LIGHTS ON. NEED TO CLOSE VERY HARD COUPLE OF TIMES TO GET RID OF "DOOR AJAR" WARNING LIGHT AND CABIN LIGHTS TO OFF.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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