I OPENED THE SUNROOF OF THE CAR MAYBE 10 TIMES EVER SINCE I PURCHASED THE CAR. THE CAR IS ONLY FIVE YEARS OLD. I PUSHED THE BUTTON TO CLOSE THE SUNROOF AND I HEARD A POP. THE SUN ROOF WILL NO LONGER CLOSE. THE PART THAT PULLS THE GLASS CLOSED AND OPEN SNAPPED. I WAS IN A PARKING LOT ABOUT TO GET OUT AND GO TO LUNCH WHEN THI…
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I OPENED THE SUNROOF OF THE CAR MAYBE 10 TIMES EVER SINCE I PURCHASED THE CAR. THE CAR IS ONLY FIVE YEARS OLD. I PUSHED THE BUTTON TO CLOSE THE SUNROOF AND I HEARD A POP. THE SUN ROOF WILL NO LONGER CLOSE. THE PART THAT PULLS THE GLASS CLOSED AND OPEN SNAPPED. I WAS IN A PARKING LOT ABOUT TO GET OUT AND GO TO LUNCH WHEN THIS HAPPENED. I TOOK THE CAR TO TWO PLACES FOR REPAIR ESTIMATES. ONE WAS MY LOCAL FORD DEALER AND THE OTHER A COLLISION REPAIR PLACE. BOTH PLACES QUOTED $8000 TO REPAIR MY SUNROOF. THE CAR IS ONLY 5 YEARS OLD AND AGAIN I HAVE ONLY OPENED THE SUNROOF MAYBE TEN TIMES EVER. NOW IT WILL NOT CLOSE AND $8000 IS JUST CRIPPLING AMOUNT OF MONEY TO REPAIR A SUNROOF. I HAVE LOOKED ONLINE AND SEE THAT MANY PEOPLE HAVE HAD THIS ISSUE WITH FORD SUNROOFS AND THIS IS SIMPLY JUST HORRIBLE. FORD KNOWS THAT THIS IS AN ISSUE. THE REPLACEMENT PART IS OVER $6500 PLUS ABOUT 11 HOURS LABOR. FORD NEEDS TO MITIGATE THIS ISSUE. IT IS AN OUT RAGE THAT ANYONE SHOULD HAVE TO PAY THAT KIND OF MONEY ON A FIVE YEAR OLD CAR BECAUSE A PIECE OF FACTORY INSTALLED EQUIPMENT BREAKS WITH MINIMAL USAGE.
NHTSA ODI #11132782
45,500 miles · Aug 21, 2018
Unknown Or Other
DRIVER SIDE "DOOR AJAR" LIGHT REMAINS ON EVEN WHEN DOOR IS KNOWN TO BE SECURELY SHUT. THIS SIGNAL ENABLES/DISABLES FUNCTIONS IN THE CAR. SAFETY IS COMPROMISED WHEN AN ERRONEOUS SIGNAL IS BEING SENT, ESPECIALLY IF CHILDREN ARE PRESENT.
NHTSA ODI #11121270
30,000 miles · Aug 19, 2018
EnginePower TrainUnknown Or Other
ON 6 OCCASIONS NOW MY 2013 FORD EDGE WHILE DRIVING HAS THROWN UP A CHECK ENGINE SIGN AND THE CAR WILL JUST PRETTY MUCH DIE WHILE IN HEAVY TRAFFIC TO THE POINT THAT I AM BARELY MOVING. THEN SECOND TIME IT HAPPENED I TOOK IT TO FORD THEY SAID IT WAS THE BATTERY SO I BOUGHT A NEW BATTERY AND STILL SINCE THEN IT CONTINUES TO DO IT A…
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ON 6 OCCASIONS NOW MY 2013 FORD EDGE WHILE DRIVING HAS THROWN UP A CHECK ENGINE SIGN AND THE CAR WILL JUST PRETTY MUCH DIE WHILE IN HEAVY TRAFFIC TO THE POINT THAT I AM BARELY MOVING. THEN SECOND TIME IT HAPPENED I TOOK IT TO FORD THEY SAID IT WAS THE BATTERY SO I BOUGHT A NEW BATTERY AND STILL SINCE THEN IT CONTINUES TO DO IT ALL OF THESE WAY BEFORE MY WARRANTY WAS UP BUT FORD COULD NEVER FIND ANYTHING WRONG WITH IT ON THE OTHER OCCURRENCES. ON 8/18/2018 THE CAR THREW UP A WRENCH SIGN AGAIN WHILE DRIVING AND THE CAR PRETTY MUCH SHUT DOWN I BARELY MADE IT OFF THE SIDE OF THE ROAD BEFORE BEING HIT BY ANOTHER CAR. ALL OCCURRENCES HAVE BEEN ON THE INTERSTATE HAD IT NOT BEEN FOR LUCK I DON'T KNOW HOW I KEPT FROM BEING HIT DUE TO THE CAR PRETTY MUCH WOULD ONLY ROLL BECAUSE PRESSING ON THE GAS DID NOT GOOD. ONCE TO SAFETY AND PULLED OVER TO RESTART THE CAR IT WOULD START AND BE OKAY THEN SEVERAL WEEKS SOMETIMES MONTHS IT WOULD DO IT AGAIN. LAST OCCURRENCE WAS 8.18/2019
NHTSA ODI #11120939
45,000 miles · Aug 18, 2018
Unknown Or Other
DRIVER DOOR LATCH SINGLES ADJUST BUT CLOSED. LEAVING INTERIOR LIGHT AND CHIN TO STAY ON. LIGHTING AT NIGHT ON THE CAN MAKES DRIVING DANGEROUS AND THE CHIN MAKEIS VERY DISTRACTING
NHTSA ODI #11120846
60,129 miles · Aug 6, 2018
Unknown Or Other
WITH THE VEHICLE IN PARK, AND READY TO START DRIVING, OR READY TO EXIT THE CAR, THE "DOOR AJAR" COMES ON. IF THE VEHICLE IS TO BE PARKED, THE DOME LIGHTS DO NOT GO OUT. IF THE VEHICLE IS TO BE DRIVEN, THE DOOR AJAR MESSAGE STILL DISPLAYS, A PUT IN PARK MESSAGE DISPLACES AND A WARNING NOISE IS GIVEN. THIS STARTED INTERMITTENTLY A…
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WITH THE VEHICLE IN PARK, AND READY TO START DRIVING, OR READY TO EXIT THE CAR, THE "DOOR AJAR" COMES ON. IF THE VEHICLE IS TO BE PARKED, THE DOME LIGHTS DO NOT GO OUT. IF THE VEHICLE IS TO BE DRIVEN, THE DOOR AJAR MESSAGE STILL DISPLAYS, A PUT IN PARK MESSAGE DISPLACES AND A WARNING NOISE IS GIVEN. THIS STARTED INTERMITTENTLY ABOUT TWO WEEKS AGO AND RECLOSING THE DOOR WOULD CORRECT THE PROBLEM. NOW IT IS A BIG PROBLEM EVERY TIME THE DRIVER'S SIDE DOOR IS USED. I SEE FROM ON LINE THIS IS A CHRONIC PROBLEM WITH THIS MAKE AND MODEL. THIS IS A COST PROHIBITIVE REPAIR WHEN YOU NEED 4 NEW TIRES
NHTSA ODI #11118164
Mileage unknown · Aug 2, 2018
Unknown Or Other
WHEN THE VEHICLE IS PLACED INTO PARK AND THE MOTOR IS TURNED OFF A WARNING POPS UP ON THE SCREEN. THE WARNING SAYS "SHIFT INTO PARK".
NHTSA ODI #11115297
100,000 miles · Jul 20, 2018
Unknown Or Other
AS I WAS DRIVING TO WORK, MY VEHICLE STALLED ON THE HIGHWAY. WITHOUT ANY CHECK ENGINE LIGHT OR SOUNDS THE GAS PEDAL DIDN'T HAVE ANYTHING TO IT, IT JUST WENT ALL THE WAY DOWN AND THEN DIED. THE ENGINE WOULD TURN, BUT IT'S AS IF GAS WASN'T GETTING TO THE ENGINE AND IT WOULDN'T START. I TRIED A COUPLE TIMES TO START IT, NO SUCCESS…
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AS I WAS DRIVING TO WORK, MY VEHICLE STALLED ON THE HIGHWAY. WITHOUT ANY CHECK ENGINE LIGHT OR SOUNDS THE GAS PEDAL DIDN'T HAVE ANYTHING TO IT, IT JUST WENT ALL THE WAY DOWN AND THEN DIED. THE ENGINE WOULD TURN, BUT IT'S AS IF GAS WASN'T GETTING TO THE ENGINE AND IT WOULDN'T START. I TRIED A COUPLE TIMES TO START IT, NO SUCCESS. STILL NO WARNING LIGHTS. AS THE TOW COMPANY WAS ON THE WAY, ABOUT 20 MINUTES LATER, I TRIED AGAIN AND IT STARTED. AS IF NOTHING WAS WRONG. NO VEHICLES WERE BEHIND ME TO HIT ME WHEN IT DIED AND I WAS ABLE TO STEER TO THE SHOULDER. I WENT TO FORD SERVICE LATER ON AND I WAS TOLD THAT SINCE NONE OF THE WARNING LIGHTS CAME ON THERE MORE THAN LIKELY IS NOT A CODE TO DIAGNOSE THE PROBLEM, BUT IT SOUNDS LIKE THE FUEL PUMP. I NOW DRIVE THE VEHICLE HOPING IT DOESN'T HAPPEN AGAIN. THERE IS A RECALL ON 2013 FORD EDGE FUEL SYSTEM, BUT MINE IS NOT ONE TO BE RECALLED.
NHTSA ODI #11112734
132,000 miles · Jul 13, 2018
Unknown Or Other
TAKATA RECALL EVEN THOUGH VEHICLE IS IN PARK WARNING MESSAGE SAYING SHIFT TO PARK
NHTSA ODI #11111246
60,518 miles · Jul 3, 2018
Unknown Or Other
THE " DOOR AJAR " SWITCH IN THE DRIVERS SIDE DOOR IS MALFUNCTIONING. I WAS TOLD THAT THIS IS A PROBLEM IN A LOT OF FORD EDGES. IT IS NOT EASY TO REPLACE AS THE DOOR HAS TO BE COMPLETELY TAKEN APART. COST ESTIMATE IS $400. TO REPLACE A $80 PART. BAD DESIGN. FORD SHOUL DO SOMETHING ABOUT THIS.
NHTSA ODI #11105411
45,000 miles · Jun 28, 2018
Unknown Or Other
OUR DRIVERS DOOR LATCH INDICATES DOOR IS OPEN, HOWEVER, DOOR IS CLOSED. I SEE THAT THIS WAS CONSIDERED NOT TO BE A SAFETY ISSUE BY YOU, HOWEVER, AT NIGHT THE DOME LIGHTS DO NOT TURN OFF MAKING IT DIFFICULT TO SEE WHEN BACKING UP, ETC. THE DOOR THINKS IT IS OPEN AND MY GREATEST CONCERN IS THE AUTOMATIC LOCKING MECHANISM DOES NO…
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OUR DRIVERS DOOR LATCH INDICATES DOOR IS OPEN, HOWEVER, DOOR IS CLOSED. I SEE THAT THIS WAS CONSIDERED NOT TO BE A SAFETY ISSUE BY YOU, HOWEVER, AT NIGHT THE DOME LIGHTS DO NOT TURN OFF MAKING IT DIFFICULT TO SEE WHEN BACKING UP, ETC. THE DOOR THINKS IT IS OPEN AND MY GREATEST CONCERN IS THE AUTOMATIC LOCKING MECHANISM DOES NOT WORK ON OUR CAR, HAMPERING THE SAFETY OF MY GRANDCHILDREN RIDING IN THE BACK SEAT. PLEASE CLARIFY HOW THIS IS NOT CONSIDERED A SAFETY ISSUE. ARTICLE: THE INVESTIGATION OPENED LAST SEPTEMBER LOOKED INTO COMPLAINTS THAT THE DOOR AJAR WAS ALWAYS ILLUMINATED, MAKING IT HARD TO OCCUPANTS TO TELL IF THE DOORS WERE PROPERLY LATCHED. ACCORDING TO A INVESTIGATION SUMMARY, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION IDENTIFIED 1,983 COMPLAINTS FOR 2011-13 MODEL YEAR EDGE VEHICLES.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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