VEHICLE WAS IN MOTION WHEN ALL SYSTEMS, INCLUDING POWER STEERING STOPPED DURING A LEFT TURN. UPON INSPECTION, BATTERY WAS DEAD. PRIOR TO THIS, THE "DOOR AJAR" WARNING INDICATOR WAS LIGHT, DESPITE THE DOOR BEING LATCHED. CERTIFIED FORD SERVICE CENTER SAID THAT THE DOOR WAS INDEED LATCHED, SO THERE WAS NO SAFETY ISSUE THERE. HOWEV…
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VEHICLE WAS IN MOTION WHEN ALL SYSTEMS, INCLUDING POWER STEERING STOPPED DURING A LEFT TURN. UPON INSPECTION, BATTERY WAS DEAD. PRIOR TO THIS, THE "DOOR AJAR" WARNING INDICATOR WAS LIGHT, DESPITE THE DOOR BEING LATCHED. CERTIFIED FORD SERVICE CENTER SAID THAT THE DOOR WAS INDEED LATCHED, SO THERE WAS NO SAFETY ISSUE THERE. HOWEVER, DIDN'T INFORM THAT IT WOULD DRAIN BATTERY. OCCASIONALLY, THE VEHICLE PARKING HEADLIGHTS WOULD COME ON, ALONG WITH DOME LIGHT WHEN NOT IN OPERATION.
NHTSA ODI #11033022
68,000 miles · Sep 12, 2017
Structure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AROUND THE PASSENGER SIDE AIR BAG AREA, WHICH CAUSED THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A LOCAL UNKNOWN DEALER WAS CONTACTED. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AROUND THE PASSENGER SIDE AIR BAG AREA, WHICH CAUSED THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A LOCAL UNKNOWN DEALER WAS CONTACTED. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE WAS 68,000.
NHTSA ODI #11022785
29,500 miles · Sep 8, 2017
Structure
THE "DOOR AJAR" LIGHT STAYS ON AFTER CLOSING THE DOOR. PER SOCIAL MEDIA IT IS A KNOWN AND COMMON PROBLEM. BECAUSE THE ESTIMATE FOR DIAGNOSTICS AND REPLACEMENT (QUOTED BY FORD DEALERSHIP) OF A FAULTY SWITCH IN THE DOOR IS APPROXIMATELY $525.00, THERE ARE SOCIAL MEDIA SUGGESTIONS ON HOW TO DISABLE THE SWITCH (CUTTING A WIRE, ETC…
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THE "DOOR AJAR" LIGHT STAYS ON AFTER CLOSING THE DOOR. PER SOCIAL MEDIA IT IS A KNOWN AND COMMON PROBLEM. BECAUSE THE ESTIMATE FOR DIAGNOSTICS AND REPLACEMENT (QUOTED BY FORD DEALERSHIP) OF A FAULTY SWITCH IN THE DOOR IS APPROXIMATELY $525.00, THERE ARE SOCIAL MEDIA SUGGESTIONS ON HOW TO DISABLE THE SWITCH (CUTTING A WIRE, ETC.). DISABLING THE SWITCH COULD CAUSE A SAFETY HAZARD. I THINK A RECALL SHOULD IS IN ORDER. MY VEHICLE (2013 FORD EDGE) HAS 29,300 MILES ON IT. THE PROBLEM FIRST STARTING OCCURRING IN AUG. 2017 AND HAS STEADILY GOTTEN WORSE.
NHTSA ODI #11022354
55,000 miles · Aug 23, 2017
Structure
DRIVER SIDE DOOR LATCH SENSOR INDICATING DOOR AJAR FAILED AND THE ENTIRE DOOR LATCH HAD TO BE REPLACED.
NHTSA ODI #11019186
59,000 miles · Aug 14, 2017
Electrical SystemStructure
YOU CAN BE DRIVING AND THE DOOR AJAR LIGHT WILL COME ON WHICH TURNS THE INTERIOR LIGHTS ON MAKING DRIVING AT NIGHT VERY DIFFICULT DUE TO THE UNEXPECTED LIGHTING THAT REDUCES VISIBILITY GREATLY AT AN INSTANCE. ALSO IT MAY TAKE SEVERAL ATTEMPTS CLOSING THE DOOR TO GET THE DOOR AJAR LIGHT TO GO OUT CAUSING ONE TO WONDER IF THE DOO…
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YOU CAN BE DRIVING AND THE DOOR AJAR LIGHT WILL COME ON WHICH TURNS THE INTERIOR LIGHTS ON MAKING DRIVING AT NIGHT VERY DIFFICULT DUE TO THE UNEXPECTED LIGHTING THAT REDUCES VISIBILITY GREATLY AT AN INSTANCE. ALSO IT MAY TAKE SEVERAL ATTEMPTS CLOSING THE DOOR TO GET THE DOOR AJAR LIGHT TO GO OUT CAUSING ONE TO WONDER IF THE DOOR IS TRULY CLOSED OR NOT.
NHTSA ODI #11015128
70,000 miles · Jul 5, 2017
Structure
DRIVER DOOR LATCH READS DOOR AJAR ALARM,SHIFT INTO PARK,AN DOORS WANT LOCK AUTOMATICALLY AN LIGHTS WILL NOT GO OFF SOME TIMES FOR FORTY FIVE MINUTES OR LONGER.
NHTSA ODI #11003122
88,000 miles · Jul 5, 2017
Structure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR WAS CONSTANTLY ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE CONTACT STATED AS A RESULT, THE INTERIOR LIGHTS IN THE VEHICLE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD WHERE IT WAS DIAGNOSED THAT THE DRIVE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR WAS CONSTANTLY ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE CONTACT STATED AS A RESULT, THE INTERIOR LIGHTS IN THE VEHICLE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD WHERE IT WAS DIAGNOSED THAT THE DRIVER-SIDE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
NHTSA ODI #11003020
86,000 miles · Jul 4, 2017
Structure
DOOR LATCH DOES NOT PROPERLY SECURE. DOOR AJAR SENSOR LIGHT IS ALWAYS ON. INTERIOR LIGHTS REMAIN ON AND VEHICLE ALARM WILL NOT ACTIVATE BECAUSE DOOR LOCKS DO NOT ENGAGE. THIS HAPPENS CONSTANTLY; WHEN THE VEHICLE IS IN MOTION, STANDING, PARKED, ENGINE RUNNING AND ENGINE NOT RUNNING. LOW TIRE PRESSURE SENSOR LIGHT ALSO REMAINS…
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DOOR LATCH DOES NOT PROPERLY SECURE. DOOR AJAR SENSOR LIGHT IS ALWAYS ON. INTERIOR LIGHTS REMAIN ON AND VEHICLE ALARM WILL NOT ACTIVATE BECAUSE DOOR LOCKS DO NOT ENGAGE. THIS HAPPENS CONSTANTLY; WHEN THE VEHICLE IS IN MOTION, STANDING, PARKED, ENGINE RUNNING AND ENGINE NOT RUNNING. LOW TIRE PRESSURE SENSOR LIGHT ALSO REMAINS ON AT ALL TIMES, EVEN THOUGH IT APPEARS TIRES ARE INFLATED TO PROPER PRESSURE.
NHTSA ODI #11002933
51,000 miles · Jun 27, 2017
Structure
DEFECTIVE DOOR LATCH - THE DEFECT IS NOT COVERED IN OTHER RECALL FOR FORD MODELS FOR THE SAME PROBLEM. IT IS SAFETY CONCERN AND FORD CUSTOMER SERVICE WILL NOT REPAIR THE VEHICLE.
NHTSA ODI #11001740
58,000 miles · Jun 27, 2017
Fuel/propulsion SystemStructure
DRIVERSIDE DOOR LATCH IS MESSED UP,IT IS SHOWING DOORS AJAR WHEN IT IS CLOSED.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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