MY DRIVER DOOR AJAR LIGHT STAYS ON AND WILL NOT LOCK THE DOORS EVEN THOUGH IT IS CLEARLY SHUT COMPLETELY. THIS ALLOWS THE DOME LIGHT TO REMAIN ON ALSO. AFTER SEVERAL TIMES OF OPENING AND SHUTTING IT FINALLY REGISTERS THAT IT IS CLOSED. HAD MY MECHANIC LOOK AT IT HE CLEANED IT AND LUBED IT WHICH CLEARED IT FOR A DAY BUT IS DOING …
Read full complaint
MY DRIVER DOOR AJAR LIGHT STAYS ON AND WILL NOT LOCK THE DOORS EVEN THOUGH IT IS CLEARLY SHUT COMPLETELY. THIS ALLOWS THE DOME LIGHT TO REMAIN ON ALSO. AFTER SEVERAL TIMES OF OPENING AND SHUTTING IT FINALLY REGISTERS THAT IT IS CLOSED. HAD MY MECHANIC LOOK AT IT HE CLEANED IT AND LUBED IT WHICH CLEARED IT FOR A DAY BUT IS DOING IT AGAIN. LOOKS LIKE IT NEEDS A WHOLE NEW DOOR LATCH. I HAVE FOUND MANY COMPLAINTS ABOUT THIS SAME ISSUE BUT NO RECALL FROM FORD. THIS HAS BEEN HAPPENING FOR APPROX. 1 MONTH BUT HAS GOTTEN PROGRESSIVELY WORSE.
NHTSA ODI #10860438
Mileage unknown · Apr 19, 2016
Electrical SystemStructure
MY DRIVER SIDE DOOR AJAR ALARM IS CONSTANTLY ACTIVATED, EVEN WHEN THE DOOR IS SHUT TIGHTLY. BECAUSE THE DOOR AJAR IS ALWAYS ACTIVATED MY CAR ALARM HAS STARTED GOING OFF RANDOMLY, SO NOW I CAN NO LONGER LOCK MY CAR WITHOUT FEAR THAT THE ALARM WILL BE SET OFF WHILE I'M AWAY FROM THE VEHICLE. WHILE DRIVING THE SENSOR FOR THE DOOR…
Read full complaint
MY DRIVER SIDE DOOR AJAR ALARM IS CONSTANTLY ACTIVATED, EVEN WHEN THE DOOR IS SHUT TIGHTLY. BECAUSE THE DOOR AJAR IS ALWAYS ACTIVATED MY CAR ALARM HAS STARTED GOING OFF RANDOMLY, SO NOW I CAN NO LONGER LOCK MY CAR WITHOUT FEAR THAT THE ALARM WILL BE SET OFF WHILE I'M AWAY FROM THE VEHICLE. WHILE DRIVING THE SENSOR FOR THE DOOR AJAR KEEPS DINGING, WHICH IS VERY DISTRACTING AND CAUSES CONFUSION. IT ALSO REFUSES TO GO OFF NO MATTER HOW MANY TIMES I TRY CLOSING THE DOOR, SO THERE IS NO WAY SO STOP THE DINGING OR ALARMS WHILE THE VEHICLE IS IN OPERATION.
NHTSA ODI #10860333
39,000 miles · Apr 7, 2016
Structure
DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. THIS PREVENTS THE INTERIOR LIGHT FROM GOING OFF. THIS IS A SAFETY CONCERN WHILE DRIVING AT NIGHT DUE TO IT CAUSING VISIBILITY ISSUES TO HAVE THE LIGHT ON. IT ALSO PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING WHILE DRIVING WHICH IS A BIG SAFETY CONCERN. ANYONE COULD OPEN…
Read full complaint
DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. THIS PREVENTS THE INTERIOR LIGHT FROM GOING OFF. THIS IS A SAFETY CONCERN WHILE DRIVING AT NIGHT DUE TO IT CAUSING VISIBILITY ISSUES TO HAVE THE LIGHT ON. IT ALSO PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING WHILE DRIVING WHICH IS A BIG SAFETY CONCERN. ANYONE COULD OPEN MY CAR DOORS WHILE STOPPED AT A SIGNAL LIGHT OR PARKED IN PARKING LOT. IF YOU TRY TO MANUALLY LOCK THE DOOR IT WILL AUTOMATICALLY UNLOCK AGAIN. FORD NEEDS TO RECALL THIS PART IMMEDIATELY. THIS ISSUE IS AFFECTING MANY FORD OWNERS WITH VARIOUS MODELS SPANNING 2007-2014 AND IT HAPPENS AFTER THE WARRANTY EXPIRES. MY PROBLEM STARTED AT 39,0000 MILES AND THE WARRANT EXPIRED AT 36,000 MILES.
NHTSA ODI #10854228
23,000 miles · Apr 2, 2016
Structure
DOOR AJAR LIGHT AND WARNING TONES REMAIN ON WHEN THE DRIVER'S DOOR IS CLOSED. INTERIOR LIGHTS REMAIN ON. DOORS CAN NOT BE LOCKED PROPERLY...
NHTSA ODI #10853105
52,000 miles · Mar 30, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER SHUTTING THE VEHICLE'S DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT OPENED THE DOOR AND SHUT IT, BUT THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE …
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER SHUTTING THE VEHICLE'S DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT OPENED THE DOOR AND SHUT IT, BUT THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI #10852530
Mileage unknown · Mar 29, 2016
Structure
DRIVER DOOR AJAR WARNING SIGN AND THE DOOR WOULD NOT LOCK WHETHER STATIONARY OR IN MOTION. IT POSES A SAFETY HAZARD AS IT PREVENTS YOU FROM LOCKING THE DOORS WHILE DRIVING THE VEHICLE. I HAD THE SAME PROBLEM LAST YEAR AND I HAD IT FIXED AT A LOCAL FORD SERVICE CENTER BUT THE DOOR LATCH SENSOR IS MALFUNCTIONING AGAIN. THERE SHOUL…
Read full complaint
DRIVER DOOR AJAR WARNING SIGN AND THE DOOR WOULD NOT LOCK WHETHER STATIONARY OR IN MOTION. IT POSES A SAFETY HAZARD AS IT PREVENTS YOU FROM LOCKING THE DOORS WHILE DRIVING THE VEHICLE. I HAD THE SAME PROBLEM LAST YEAR AND I HAD IT FIXED AT A LOCAL FORD SERVICE CENTER BUT THE DOOR LATCH SENSOR IS MALFUNCTIONING AGAIN. THERE SHOULD BE A RECALL FOR THIS PART MALFUNCTION AS IT PRESENTS A SAFETY HAZARD.
NHTSA ODI #10852115
25,000 miles · Mar 28, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE PARKED, THE FRONT PASSENGER SIDE DOOR SENSOR LIGHT ILLUMINATED AND CHIMED IN THE VEHICLE. THE FAILURE PREVENTED THE DOORS FROM LOCKING MANUALLY AND ELECTRONICALLY. THE FAILURE PREVIOUSLY OCCURRED ON THE FRONT DRIVER SIDE DOOR TOO. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURE…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE PARKED, THE FRONT PASSENGER SIDE DOOR SENSOR LIGHT ILLUMINATED AND CHIMED IN THE VEHICLE. THE FAILURE PREVENTED THE DOORS FROM LOCKING MANUALLY AND ELECTRONICALLY. THE FAILURE PREVIOUSLY OCCURRED ON THE FRONT DRIVER SIDE DOOR TOO. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 05/10/16*LJ *TR
NHTSA ODI #10852004
89,000 miles · Mar 28, 2016
Fuel/propulsion SystemStructure
TAKATA RECALL: DRIVER SIDE DOOR SENSOR INDICATOR STAYS ON WHICH CAUSES THE INTERIOR LIGHT TO STAY ON. AT NIGHT IT'S VERY DIFFICULT TO SEE WILL BACKING UP THIS IS VERY UNSAFE AND HAS CAUSE ME TO BACK INTO TRASH CAN. I'M VERY FORTUNATE IT WASN'T A PERSON OR VEHICLE. MY DOORS WILL NOT LOCK THIS CAN BE VERY DANGEROUS DUE TO THE FACT…
Read full complaint
TAKATA RECALL: DRIVER SIDE DOOR SENSOR INDICATOR STAYS ON WHICH CAUSES THE INTERIOR LIGHT TO STAY ON. AT NIGHT IT'S VERY DIFFICULT TO SEE WILL BACKING UP THIS IS VERY UNSAFE AND HAS CAUSE ME TO BACK INTO TRASH CAN. I'M VERY FORTUNATE IT WASN'T A PERSON OR VEHICLE. MY DOORS WILL NOT LOCK THIS CAN BE VERY DANGEROUS DUE TO THE FACT I TRANSPORT DOWN SOME HIGH CRIME AREAS. ALSO MY GAS CAP SEAL DOESN'T SEAL PROPERLY WHEN I GET GAS MY CAR IS HARD TO START.
NHTSA ODI #10851975
Mileage unknown · Mar 24, 2016
Structure
DRIVER SIDE DOOR SENSOR CLAIMS THE DOOR IS OPEN WHEN IT IS NOT. THE LIGHTS INSIDE THE VEHICLE STAY ON AND THE DASH WILL SAY DRIVER DOOR AJAR. IF YOU SHIFT TO DRIVE, THEN THE CAR WILL DING AND ASK YOU TO SHIFT TO PARK.
NHTSA ODI #10851366
Mileage unknown · Mar 20, 2016
Electrical SystemStructureUnknown Or Other
MY FORD EDGE 2013 IS NOT TURNING OFF THE OVERHEAD LIGHTS WHEN I CLOSE THE DRIVER SIDE DOOR AND WHEN DRIVING I GET A WARNING STATING THAT THE DOOR IS AJAR.SOMETIMES AFTER SLAMMING THE DRIVER DOOR TWO TO THREE TIMES IT GOES AWAY.IT HAS BECOME QUIET ANNOYING AND DANGEROUS WHEN I DRIVE SINCE IT BECOMES A CONSTANT DISTRACTION.I HAVE …
Read full complaint
MY FORD EDGE 2013 IS NOT TURNING OFF THE OVERHEAD LIGHTS WHEN I CLOSE THE DRIVER SIDE DOOR AND WHEN DRIVING I GET A WARNING STATING THAT THE DOOR IS AJAR.SOMETIMES AFTER SLAMMING THE DRIVER DOOR TWO TO THREE TIMES IT GOES AWAY.IT HAS BECOME QUIET ANNOYING AND DANGEROUS WHEN I DRIVE SINCE IT BECOMES A CONSTANT DISTRACTION.I HAVE GONE TO THE DEALER AND THEY STATE THAT EITHER THE SENSOR OR THE LATCH HAVE BECOME FAULTY..REALLY?...I THINK ITS ABOUT TIME FOR FORD TO DO A RECALL AND CORRECT THIS ISSUE SINCE I HAVE TALKED TO OTHER FORD OWNERS WITH THE SAME EXACT ISSUE IN THERE OFFICES.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
Illustration