IllustrationTHE REAR DOOR IS CONTINUALLY STATING THAT IT IS AJAR AND ALL DOORS REFUSE TO LOCK AUTOMATICALLY WHEN PUT IN "DRIVE".
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
Structure complaints
300 reportsFRONT DRIVER SIDE DOOR LATCH WARNING LIGHT AND INTERIOR LIGHTS COME ON WHILE DRIVING, DOOR NEEDS TO BE SLAMMED SHUT A COUPLE OF TIMES FOR WARNING LIGHTS TO TURN OFF. WARNING LIGHT APPEARS MORE FREQUENTLY AND NOW APPEARING WHILE DRIVING VEHICLE ON HIGHWAY. DOORS WILL NOT LOCK AND INTERIOR LIGHTS ARE ON, UNTIL DOOR IS SLAMMED SHU…
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FRONT DRIVER SIDE DOOR LATCH WARNING LIGHT AND INTERIOR LIGHTS COME ON WHILE DRIVING, DOOR NEEDS TO BE SLAMMED SHUT A COUPLE OF TIMES FOR WARNING LIGHTS TO TURN OFF. WARNING LIGHT APPEARS MORE FREQUENTLY AND NOW APPEARING WHILE DRIVING VEHICLE ON HIGHWAY. DOORS WILL NOT LOCK AND INTERIOR LIGHTS ARE ON, UNTIL DOOR IS SLAMMED SHUT.
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER THE VEHICLE WAS REFUELED, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, THE INSTRUMENT PANEL …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER THE VEHICLE WAS REFUELED, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, THE INSTRUMENT PANEL REMAINED ILLUMINATED AND CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH NEEDED TO BE CLEANED AND REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE HEATING SYSTEM FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,338.
THE DOOR AJAR SENSING MECHANISM FAILS CHRONICALLY, RESULTING IN ONGOING ALARMS, WHICH IS DISTRACTING THE DRIVER, AND AN A LEARNED DISREGARD TO THE DOOR POSITION.
DRIVER'S DOOR AJAR SWITCH MALFUNCTIONED AND THE VEHICLE WOULD INDICATE THE DOOR WAS OPEN AT VARIOUS RANDOM TIMES, EVEN WHEN IT WAS CLOSED. TOOK CAR TO DEALER 3/2013 WHERE THEY SERVICED THE LATCH AND THE ISSUE RESOLVED FOR ABOUT A YEAR. TOOK CAR BACK TO DEALER AND THEY WOULDN'T REPAIR IT UNLESS I PAID FOR A NEW LATCH. CLEANING…
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DRIVER'S DOOR AJAR SWITCH MALFUNCTIONED AND THE VEHICLE WOULD INDICATE THE DOOR WAS OPEN AT VARIOUS RANDOM TIMES, EVEN WHEN IT WAS CLOSED. TOOK CAR TO DEALER 3/2013 WHERE THEY SERVICED THE LATCH AND THE ISSUE RESOLVED FOR ABOUT A YEAR. TOOK CAR BACK TO DEALER AND THEY WOULDN'T REPAIR IT UNLESS I PAID FOR A NEW LATCH. CLEANING AND LUBRICATING THE LATCH SOMETIMES HELPED FOR A FEW HOURS OR DAYS BUT THE PROBLEM ALWAYS RETURNED. THE PROBLEM OCCURRED WITH THE VEHICLE RUNNING OR NOT, AND BOTH STATIONARY AND MOVING. REPLACED THE DRIVER DOOR LATCH ASSEMBLY 8/2016 (WHICH CONTAINS THE DOOR SWITCH) AND THE PROBLEM WAS RESOLVED. THE REPLACEMENT LATCH ASSEMBLY PART NO. 8T4Z-7821813-B HAS BEEN UPDATED TWICE PER FORD PARTS.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE 'DRIVER'S DOOR OPEN SHIFT TO PARK' WARNING MESSAGE ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT AS A RESULT THE VEHICLE COULD NOT BE SECURELY LOCKED ONCE THE VEHICLE WAS NOT OCCUPIED. THE VEHICLE WAS T…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE 'DRIVER'S DOOR OPEN SHIFT TO PARK' WARNING MESSAGE ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT AS A RESULT THE VEHICLE COULD NOT BE SECURELY LOCKED ONCE THE VEHICLE WAS NOT OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
THE "DOOR AJAR" LIGHT COMES ON AND DOORS WILL NOT LOCK EVEN THOUGH THE DOOR IS SHUT. IT'S BLINDING AT NIGHT DUE TO THE FACT IT LEAVES THE INTERIOR DOME LIGHTS ON CAUSING YOU NOT TO SEE OUTSIDE AND UNSAFE DRIVING WITH UNLOCKED DOORS WITH KIDS
WHEN THE DOOR IS SHUT THE DOOR AJAR LIGHT STAYS ON, WHICH THEN CAUSES THE INTERIOR LIGHT IN THE CAR TO STAY ON. I HAVE TO OPEN AND SHUT THE DOOR MULTIPLE TIMES TO TRY AND GET THEY DOOR AJAR LIGHT TO SHUT OFF SO THE DOORS CAN LOCK AND I CAN DRIVE. *TR
IN 2015 WE TOOK OUR EDGE IN TO THE SHOP BECAUSE THE DOOR AJAR INDICATOR WOULD STILL BE ON WHEN THE DOOR WAS CLOSED. THIS WOULD NOT ALLOW THE DOORS TO LOCK GOING DOWN THE ROAD AND WOULD HAVE AN ANNOYING MESSAGE TELLING ME TO SHIFT TO PARK AS I CAME UP TO A RED LIGHT. THEY SAID THAT THEY COULD CLEAN IT AND THAT SHOULD FIX IT BUT…
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IN 2015 WE TOOK OUR EDGE IN TO THE SHOP BECAUSE THE DOOR AJAR INDICATOR WOULD STILL BE ON WHEN THE DOOR WAS CLOSED. THIS WOULD NOT ALLOW THE DOORS TO LOCK GOING DOWN THE ROAD AND WOULD HAVE AN ANNOYING MESSAGE TELLING ME TO SHIFT TO PARK AS I CAME UP TO A RED LIGHT. THEY SAID THAT THEY COULD CLEAN IT AND THAT SHOULD FIX IT BUT THAT WOULD ONLY BE TEMPORARY AND THAT THEY WOULD PROBABLY EVENTUALLY REPLACE THE SWITCH. AGAIN THIS MONTH, JULY 2016, IT HAS STARTED AGAIN. THE "SHIFT TO PARK" MESSAGES AND NOT BEING ABLE TO LOCK THE DOOR AND THE INTERIOR LIGHTS STAY ON ALL HAPPENING AGAIN. FROM WHAT I HAVE READ, EVEN AFTER THEY REPLACE THE SWITCH, THIS DOESN'T COMPLETELY FIX THE PROBLEM AND THAT IT WILL START TO OCCUR AGAIN AFTER A FEW MONTHS. THIS NEEDS TO BE A RECALL. THE DEALERS ARE MAKING A FEW 100 BUCKS FROM EVERY PERSON THAT SHOWS UP TO GET IT "REPAIRED". IT IS GOING OFF RIGHT NOW, AS I TYPE THIS, AS MY WIFE IS DRIVING AND I AM AT WORK AND SHE CALLED ME.
DRIVER SIDE DOOR AJAR SENSOR STAYS ON WHILE DOOR IS CLOSED (IN MOTION, IDLE AND OFF), RESULTING IN THE BATTERY TO BE DRAINED IF LEFT OFF TOO LONG. THIS HAS LEFT ME NEEDING TO GET A JUMP IF OUT AND MULTIPLE TIMES CHARGE MY BATTERY IF IT SITS TOO LONG.
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.