TRANSMISSION IS SLIPPING AND JERKING. ENGINES REVS HIGH WHEN TRYING TO SHIFT. I WAS DRIVING ON A CITY STREET WHEN THIS PROBLEM STARTED. I BARELY MADE IT THRU SEVERAL INTERSECTIONS TO A SAFE LOCATION. THE CAR IS UNDRIVABLE AND TOWED TO DEALER ON 8/14/2017. FORD CASE NUMBER 19010926. CSM JUDY RIZZO. NO ONE FROM FORD WILL TALK TO M…
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TRANSMISSION IS SLIPPING AND JERKING. ENGINES REVS HIGH WHEN TRYING TO SHIFT. I WAS DRIVING ON A CITY STREET WHEN THIS PROBLEM STARTED. I BARELY MADE IT THRU SEVERAL INTERSECTIONS TO A SAFE LOCATION. THE CAR IS UNDRIVABLE AND TOWED TO DEALER ON 8/14/2017. FORD CASE NUMBER 19010926. CSM JUDY RIZZO. NO ONE FROM FORD WILL TALK TO ME OR RETURN MY PHONE CALLS.
NHTSA ODI #11021625
48,000 miles · Sep 2, 2017
Power Train
9/1/17, I WAS DRIVING HOME ON THE FREEWAY. THE CAR LOST POWER BUT I WAS ABLE TO LIMP OUT OF TRAFFIC. HERE IS THE UNSAFE THING'.. WHILE COMING TO A STOP THE ACCELERATOR SURGED TWO OR THREE TIMES FORCING ME TO DEPRESS THE BRAKE TO KEEP IT FROM ACCELERATING FURTHER. THE ENGINE RPMS WENT FROM IDLE (APPROX. 600RPM) TO 3000RPM W…
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9/1/17, I WAS DRIVING HOME ON THE FREEWAY. THE CAR LOST POWER BUT I WAS ABLE TO LIMP OUT OF TRAFFIC. HERE IS THE UNSAFE THING'.. WHILE COMING TO A STOP THE ACCELERATOR SURGED TWO OR THREE TIMES FORCING ME TO DEPRESS THE BRAKE TO KEEP IT FROM ACCELERATING FURTHER. THE ENGINE RPMS WENT FROM IDLE (APPROX. 600RPM) TO 3000RPM WHILE MY FOOT WAS PRESSING ONLY ON THE BRAKE AND THE WRENCH SYMBOL DISPLAYED ALONGSIDE THE SPEEDO. 15 MINUTES LATER, IT HAPPED AGAIN. I LOST ALL ABILITY TO ACCELERATE, THE WRENCH DISPLAYED, AND THE CHECK ENGINE LIGHT CAME ON. WHILE STOPPING, THE CAR SURGED FORWARD AND FORCED ME TO SHIFT INTO NEUTRAL TO CONTROL IT WHILE PRESSING THE BRAKE. IF THERE WAS ANYONE INFRONT OF ME, I WOULD HAVE SURGED AND REAR-ENDED THEM CAUSING DAMAGE OR INJURY. THERE IS A LOT OF HISTORY ON THE ELECTRONIC THROTTLE BODIES AND THEIR ELECTRICAL CONNECTION PROBLEMS IN THE EDGE, ESCAPE, EXPLORER, AND MUSTANGS. PLEASE GET THIS MAKE MODEL INCLUDED IN A RECALL.
NHTSA ODI #11021208
Mileage unknown · Aug 11, 2017
Power Train
PTU LEAKING AND GOING OUT. WHEN YOU DRIVE YOU GET A SMELL LIKE PROPANE. INSIDE THE CAR. MAKE A GRINDING NOISE AFTER YOU STOP AND THEN START MOVING AGAIN. THIS WILL SHUT DOWN THE VEHICLE AND STOP IT INSTANTLY. VERY DANGEROUS. THERE IS A CLASS ACTION LAW SUIT ON THIS. PLEASE HELP MANY PEOPLE SO WE CAN GET THI SAFETY PROBLEM FIXED…
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PTU LEAKING AND GOING OUT. WHEN YOU DRIVE YOU GET A SMELL LIKE PROPANE. INSIDE THE CAR. MAKE A GRINDING NOISE AFTER YOU STOP AND THEN START MOVING AGAIN. THIS WILL SHUT DOWN THE VEHICLE AND STOP IT INSTANTLY. VERY DANGEROUS. THERE IS A CLASS ACTION LAW SUIT ON THIS. PLEASE HELP MANY PEOPLE SO WE CAN GET THI SAFETY PROBLEM FIXED SO IT DOES HURT MORE PEOPLE.
NHTSA ODI #11014770
Mileage unknown · Jul 31, 2017
Power Train
NOISE STARTED COME FROM MY DRIVER SIDE TIRE. STARTED TO JEFT WHILE MOVING FROM IDLE. TOOK IT TO THE MECHANIC AND HE SAID IT WAS THE POWER TRANSFER UNIT. CAR ONLY HAS 81,500 MILES ON IT. LOOKED AROUND AND IT SEEMS THIS IS A VERY COMMON COMPLAINT WITH THIS MODEL CAR. AS FOUND HERE HTTP://GOTACLASSACTION.COM/15796-2/
NHTSA ODI #11011831
Mileage unknown · Jul 20, 2017
Power TrainUnknown Or Other
PARKING DOESN'T ENGAGE AT TIMES. I GET A MESSAGE "SHIFT TO PARK".
NHTSA ODI #11006587
38,708 miles · Jul 10, 2017
Power Train
WHEN PUTTING THE VEHICLE INTO PARK AFTER DRIVING IT THE VEHICLE WILL NOT ACKNOWLEDGE THE CAR IS IN PARK. THE VEHICLE IS IN FACT IN PARK AND WILL NOT MOVE, BUT THE PARK INDICATOR LIGHT WILL NOT LIGHT UP AND THE CAR WILL NOT SHUT OFF UNTIL 20 SECONDS TO SEVERAL MINUTES WHEN IT FINALLY FIGURES OUT THAT IT IS IN PARK.
NHTSA ODI #11004106
60,000 miles · Jun 16, 2017
Power Train
VEHICLE WAS BOUGHT NEW AND NOW HAS 60000 MILES. WE HAVE HAD NO PROBLEMS BEFORE 06/14/17. DRIVING TO WORK, THERE WAS A SUDDEN LOSS OF POWER, ACCELERATOR WOULD NOT FUNCTION AND SPEEDOMETER QUIT REGISTERING. THE YELLOW WRENCH CAME ON INDICATING THERE WAS SOME TYPE OF POWERTRAIN FAILURE. VEHICLE WAS ON A TWO-LANE BRIDGE AND HAD …
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VEHICLE WAS BOUGHT NEW AND NOW HAS 60000 MILES. WE HAVE HAD NO PROBLEMS BEFORE 06/14/17. DRIVING TO WORK, THERE WAS A SUDDEN LOSS OF POWER, ACCELERATOR WOULD NOT FUNCTION AND SPEEDOMETER QUIT REGISTERING. THE YELLOW WRENCH CAME ON INDICATING THERE WAS SOME TYPE OF POWERTRAIN FAILURE. VEHICLE WAS ON A TWO-LANE BRIDGE AND HAD TO LIMP TO THE OTHER SIDE TO SAFELY PULL OVER. WAS NOT ABLE TO TRAVEL MORE THAN 1-2 MILES PER HOUR. PULLED TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. WAITED A FEW MINUTES AND DECIDED TO RESTART THE CAR. VEHICLE WORKED NORMALLY AND WAS ABLE TO CONTINUE INTO WORK. CONTACTED FORD SERVICE AND MAKE APPOINTMENT TO BRING IT IN THE NEXT MORNING FOR DIAGNOSIS. TECHNICIAN VERIFIED CONCERN, TRIED TO PULL A CODE, WAS NOT ABLE TO GET ONE, BUT DETERMINED THE PROBLEM WAS WITH THE THROTTLE BODY INTERNAL FAILURE AND REPLACED AND REPROGRAMMED PCM. A SIMPLE GOOGLE SEARCH REVEALED A RECALL FOR THIS SAME PROBLEM AND PART BY FORD BUT NOT FOR THE EDGE. HOWEVER, IT APPEARS THAT THERE ARE MANY EDGE OWNERS WHO HAVE HAD THIS SAME ISSUE. THIS NEEDS TO BE ADDRESSED AND CORRECTED BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED.
NHTSA ODI #10995569
62,000 miles · Jun 5, 2017
EnginePower Train
ENGINE SUDDENLY STALLS WHILE DRIVING. YELLOW WRENCH LIGHT COMES ON AND THERE IS NO POWER WHEN APPLYING ACCELERATOR. HAS HAPPENED WHILE ON HIGHWAY (APPROX 70 MPH) AND SURFACE STREETS (APPROX 30 MPH). PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE RESTART WAS SPUTTERY BUT CAME ON AND NO MORE WRENCH LIGHT, THE V…
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ENGINE SUDDENLY STALLS WHILE DRIVING. YELLOW WRENCH LIGHT COMES ON AND THERE IS NO POWER WHEN APPLYING ACCELERATOR. HAS HAPPENED WHILE ON HIGHWAY (APPROX 70 MPH) AND SURFACE STREETS (APPROX 30 MPH). PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE RESTART WAS SPUTTERY BUT CAME ON AND NO MORE WRENCH LIGHT, THE VEHICLE RAN AS IF NOTHING HAPPENED. AFTER TAKING IT TO A DEALERSHIP WAS TOLD PROBLEM COULD NOT BE DUPLICATED AND NO FIX COULD BE MADE.
NHTSA ODI #10993305
67,000 miles · May 29, 2017
Electrical SystemElectronic Stability Control (esc)Power Train
DOOR LATCH SYSTEM MALFUNCTION. THIS TRIGGERS A DOOR ADJAR SIGNAL IN THE VEHICLE. THIS ULTIMATELY KEEPS THE INTERIOR LIGHTS ON AND PROHIBITS YOU FROM LOCKING THE DOORS OF THE VEHICLE
NHTSA ODI #10992033
54,000 miles · May 10, 2017
Power Train
THE FORD EDGE HAS DEVELOPED A PROBLEM WITH THE PDU UNIT WHICH ACTUALLY FAILED. ACCORDING TO THE FORD MECHANICS THIS IS A CHRONIC PROBLEM WITH SOME OF THE FAILURES CAUSING THE UNITS TO SPLIT OPEN REDENDERING THE VEHICLE INOPERABLE. IF THE VEHICLE CANNOT BE DRIVEN IF FAILURE OCCURS WHEN DRIVING IT COULD EASILY CAUSE AN ACCIDENT I…
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THE FORD EDGE HAS DEVELOPED A PROBLEM WITH THE PDU UNIT WHICH ACTUALLY FAILED. ACCORDING TO THE FORD MECHANICS THIS IS A CHRONIC PROBLEM WITH SOME OF THE FAILURES CAUSING THE UNITS TO SPLIT OPEN REDENDERING THE VEHICLE INOPERABLE. IF THE VEHICLE CANNOT BE DRIVEN IF FAILURE OCCURS WHEN DRIVING IT COULD EASILY CAUSE AN ACCIDENT IN SOME CIRCUMSTANCES. LUCKILY IF ONE IS VERY OBSERVANT AND NOTICES THE UNIT LEAKING OIL AND GET IT CHECKED OUT IT CAN BE REPLACED PRIOR TO TOTAL FAILURE. WHEN THE LEAK WAS SEEN ON OUR GARAGE FLOOR I GOT IT CHECKED OUT. NOT KNOWING WHAT WAS WRONG THE VEHICLE WAS TAKEN ON A TRIP PRIOR TO GETTING IT CHECKED OUT AND LUCKILY DID NOT FAIL DURING THE 400 MILE TRIP. WHEN WE GOT HOME THE UNIT WAS LEAKING ALOT AND WAS TOLD NOT TO DRIVE IT UNTIL THE REPLACEMENT WAS INSTALLED. THE DEALER FOUND THAT THERE WERE NO REPLACEMENTS IN THE FORD WAREHOUSE SYSTEM AND THAT IT COULD TAKE 2 TO 3 WEEKS TO GET IT IN. THIS REAFFIRMS THAT ALOT OF THESE UNITS ARE FAILING AND WILL CONTINUE TO FAIL UNTIL A MORE PERMANENT IS MADE. REPLACING A BAD PART DESIGN WITH THE SAME THING IS NOT A PERMANENT FIX, JUST A BAND-AID WHICH ONLY DELAYS ANOTHER FAILURE.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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