NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
160 reportsClear category filter79,000 miles · Jan 30, 2018
Power Train
POWER TRANSFER CASE (PTU) ON AWD NOT FUNCTIONING. VEHICLE MAKING EXCESSIVE ROAD NOISE, LOW RUMBLES AS ACCELERATING THROUGH 20-25 MPH FROM STOP, GRINDING NOISES AND HESITATIONS WHEN COMING TO A STOP. MILEAGE AROUND 79000. AGE OF VEHICLE WILL BE 5 YEARS OLD IN MARCH 2018. ROAD NOISE BEGAN ABOUT TWO MONTHS AGO, BUT ORIGINALLY ATTRI…
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POWER TRANSFER CASE (PTU) ON AWD NOT FUNCTIONING. VEHICLE MAKING EXCESSIVE ROAD NOISE, LOW RUMBLES AS ACCELERATING THROUGH 20-25 MPH FROM STOP, GRINDING NOISES AND HESITATIONS WHEN COMING TO A STOP. MILEAGE AROUND 79000. AGE OF VEHICLE WILL BE 5 YEARS OLD IN MARCH 2018. ROAD NOISE BEGAN ABOUT TWO MONTHS AGO, BUT ORIGINALLY ATTRIBUTED TO NEW TIRE NOISE. HAS INCREASED IN VOLUME SINCE. RUMBLING NOISES BEGAN LAST MONTH SPORADICALLY. GRINDING AND HESITATIONS BEGAN LAST WEEK.
NHTSA ODI #11065857
51,000 miles · Jan 16, 2018
Power Train
WHILE DRIVING WE LOST ALL POWER AND THE WRENCH ICON WITH "SEE MANUAL" APPEARED ON THE DASH. THE WRENCH ICON IS A POWERTRAIN FAULT ALERT. IT'S OBVIOUSLY DANGEROUS TO LOSE POWER WHILE DRIVING AND BE STUCK IN TRAFFIC AND WITH OUR CHILDREN IN THE CAR IT'S A LITTLE MORE NERVE-RACKING. PRESSING THE GAS DOES NOTHING TO THE RPMS WHEN TH…
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WHILE DRIVING WE LOST ALL POWER AND THE WRENCH ICON WITH "SEE MANUAL" APPEARED ON THE DASH. THE WRENCH ICON IS A POWERTRAIN FAULT ALERT. IT'S OBVIOUSLY DANGEROUS TO LOSE POWER WHILE DRIVING AND BE STUCK IN TRAFFIC AND WITH OUR CHILDREN IN THE CAR IT'S A LITTLE MORE NERVE-RACKING. PRESSING THE GAS DOES NOTHING TO THE RPMS WHEN THIS HAPPENED. THE ENGINE WAS IDLING ROUGH AND SPUTTERING. (PLENTY OF GAS IN THE CAR). CAR HAS BEEN TOWED TO THE DEALER. WHEN I STARTED THE CAR FOR THE TOW TRUCK, THE ALERT WAS GONE AND THE CAR WAS ABLE TO DRIVE. VERY STRANGE AND THE CAR CAN'T BE TRUSTED RIGHT NOW.
NHTSA ODI #11063131
62,743 miles · Dec 18, 2017
Power Train
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE GEAR SHIFT WAS IN DRIVE, AN ERROR MESSAGE APPEARED STATING THAT THE SHIFT WAS IN PARK. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO C WIMBERLEY FORD (56081 M 51 S, DOWAGIAC, MI 49047) WHERE A DIAGNOSTIC TEST WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE GEAR SHIFT WAS IN DRIVE, AN ERROR MESSAGE APPEARED STATING THAT THE SHIFT WAS IN PARK. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO C WIMBERLEY FORD (56081 M 51 S, DOWAGIAC, MI 49047) WHERE A DIAGNOSTIC TEST WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,743.
NHTSA ODI #11055194
67,000 miles · Oct 27, 2017
Power Train
LEAKING PTU. $1800 TO REPAIR. READ ON INTERNET THAT'S IT'S A WELL KNOWN PROBLEM CAUSED BY A DESIGN ISSUE. THERE IS NO WAY TO DRAIN FLUSH AND REFILL THE PTU APPARENTLY SOME COMPANIES ARE DRILLING AND TAPPING THE UNIT TO ADD A NEEDED PLUG. FORD WAS NOT INTERESTED IN ADDRESSING THE PROBLEM. MY CASE NUMBER WITH FORD IS CAS 13398813
NHTSA ODI #11040468
110,000 miles · Oct 20, 2017
Power Train
2ND TIME I GET THE SHIFT TO PARK ERROR. FORD FIXED IT 1 TIME ALREADY UNDER WARRANTY AND NOW I HAVE THE SAME ISSUE AGAIN AND IT'S OUT OF WARRANTY. IF YOU DON'T RESOLVE THE ISSUE BEFORE YOU LEAVE THE VEHICLE, IT WILL KILL YOUR BATTERY.
NHTSA ODI #11035271
109,000 miles · Oct 19, 2017
EnginePower Train
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND THE RPMS DECREASED. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE RESTARTED EVERY TIME FOR THE VEHICLE TO FUNCTION CORRECTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND THE RPMS DECREASED. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE RESTARTED EVERY TIME FOR THE VEHICLE TO FUNCTION CORRECTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA ODI #11034495
25,000 miles · Oct 11, 2017
Power Train
WHEN THE PROBLEM STARTED ABOUT 1 1/2 MONTHS AGO, I WOULD BE DRIVING AND THE CAR WOULD SIMPLY BEGIN SLOWING DOWN UNTIL IT WAS STOPPED, NO MATTER HOW MUCH GAS I TRIED TO GIVE IT. AFTER THIS HAPPENING 2 TIMES AND THE CHECK ENGINE LIGHT COMING ON, I TOOK IT TO THE DEALERSHIP AND THEY SAID THE FUEL PUMP WAS FAULTY AND CHANGED IT. I …
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WHEN THE PROBLEM STARTED ABOUT 1 1/2 MONTHS AGO, I WOULD BE DRIVING AND THE CAR WOULD SIMPLY BEGIN SLOWING DOWN UNTIL IT WAS STOPPED, NO MATTER HOW MUCH GAS I TRIED TO GIVE IT. AFTER THIS HAPPENING 2 TIMES AND THE CHECK ENGINE LIGHT COMING ON, I TOOK IT TO THE DEALERSHIP AND THEY SAID THE FUEL PUMP WAS FAULTY AND CHANGED IT. I GOT THE CAR BACK APPROX. 2 WEEKS AGO. LAST FRIDAY, 10/6/17, I WAS ON MY WAY HOME FROM WORK AND THE SAME THING AGAIN, EXPECT THIS TIME, THE AUTOTRAIN ERROR (A WRENCH) CAME ON, AS WELL AS THE CHECK ENGINE LIGHT. IT STOPPED 3 TIMES ON THE WAY HOME - EACH TIME I PULLED OVER (AS WELL AS I COULD), TURNED THE CAR OFF AND RECRANKED IT. EACH TIME I WOULD TURN THE CAR OFF AND RECRANK IT, THE WARNING LIGHTS WOULD GO OFF AND THEN COME BACK ON AS SOON AS THE CAR LOST POWER AGAIN. I FINALLY GOT IT HOME. MY HUSBAND DECIDED TO PUT A NEW BATTERY IN (SINCE I'M ALSO HAVING PROBLEMS THE DOOR OPEN ALERT - ANOTHER STORY). AFTER PUTTING THE BATTERY IN, HE DROVE IT AROUND FOR 30 MINUTES OR SO WITH NO PROBLEMS. IT WORKED FINE ALL WEEKEND. THE FOLLOWING WEDN., 10/11/17, I WAS ON MY WAY TO WORK AND WAS IN THE MIDDLE OF AN INTERSECTION WHEN IT SUDDENLY LOST POWER AGAIN - ENGINE STILL RUNNING, BUT NOTHING HAPPENING WHEN I PRESSED THE GAS AND THE AUTOTRAIN & CHECK ENGINE LIGHT CAME ON. I ALMOST GOT HIT BY ANOTHER CAR. I FINALLY WAS ABLE TO PULL OVER, TURN IT OFF AND LET IT SIT FOR A MINUTE AND THEN CAME ON TO WORK WITH NO MORE PROBLEMS. IT'S TERRIFYING NOT KNOWING WHEN IT'S GOING TO SUDDENLY LOSE POWER. I SEARCHED THE INTERNET & DISCOVERED THERE ARE MANY PEOPLE REPORTING THIS SAME PROBLEM & HAVE BEEN TOLD ITS A PROBLEM WITH THE THROTTLE BODY. I'M TAKING IT BACK TO FORD THIS EVENING. IF MORE THAN A FEW PEOPLE HAVE REPORTED THIS, THIS ISSUE NEEDS TO BE FIXED BY FORD. SOMEONE IS GOING TO GET HURT.
NHTSA ODI #11032952
67,900 miles · Oct 2, 2017
Power Train
DRIVING ALONG ON FREEWAY FEEDER AND ELECTRONIC THROTTLE BODY DID NOT WORK AND I COULD NOT DRIVE MY CAR. HAD TO STOP AND PUT ON EMERGENCY BLINKERS. HAD TO SPEND $542.99 TO GET IT FIXED AS IT WAS NOT CONTROLLABLE. THE CAR IS ONLY 4 YEARS OLD. THIS SHOULD NOT HAPPEN. NEVER BEEN INVOLVED IN ACCIDENT, FLOOD OR ETC.
NHTSA ODI #11031375
49,023 miles · Sep 23, 2017
Power TrainVehicle Speed Control
WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE LIGHT AND WRENCH LIGHT INDICATOR COME ON AND THE CAR SLOWS DOWN TO A CRAWL WITH LIMITED ACCELERATION, MORE LIKE IDLE SPEED. THE SITUATION HAPPENS 1X-2X PER WEEK. AFTER TURNING THE CAR OFF AND THEN RESTARTING THE CAR WILL RUN NORMALL. THIS HAS HAPPENS AT RANDOM TI…
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WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE LIGHT AND WRENCH LIGHT INDICATOR COME ON AND THE CAR SLOWS DOWN TO A CRAWL WITH LIMITED ACCELERATION, MORE LIKE IDLE SPEED. THE SITUATION HAPPENS 1X-2X PER WEEK. AFTER TURNING THE CAR OFF AND THEN RESTARTING THE CAR WILL RUN NORMALL. THIS HAS HAPPENS AT RANDOM TIMES WITH NO OTHER INFLUENCES LIKE WEATHER. IT IS EXTREMELY UNSAFE TO BE IN THE CAR WHEN THIS SITUATION OCCURS. YOU ARE IMMEDIATELY PUT INTO UNSAFE DRIVING CONDITIONS WITH THE POTENTIAL TO CAUSE TRAFFIC ISSUES. EVEN MORE FREIGHTENIN IS YOU BECOME A TARGET TO BE IN AN ACCCIDENT IF OTHERS ARE NOT PAYING ATTENTION TO YOU SUDDEN LOSS OF SPEED.
NHTSA ODI #11025166
55,000 miles · Sep 8, 2017
Exterior LightingPower Train
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE SHIFTING INTO PARK, A "SHIFT TO PARK" MESSAGE APPEARED AND A BEEPING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED AFTER EXITING THE VEHICLE. THE CONTACT WOULD HAVE TO RE-ENTER THE VEHICLE, RESTART THE VEHICLE, A…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE SHIFTING INTO PARK, A "SHIFT TO PARK" MESSAGE APPEARED AND A BEEPING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED AFTER EXITING THE VEHICLE. THE CONTACT WOULD HAVE TO RE-ENTER THE VEHICLE, RESTART THE VEHICLE, AND SHIFT THE GEAR SHIFTER SEVERAL TIMES UNTIL THE MESSAGE AND INTERIOR LIGHTING TURNED OFF. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND OTHER OWNERS WITH THE SAME FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
NHTSA ODI #11022383
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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