NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
77 reportsClear category filter60,000 miles · May 12, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE INDICATOR DIMMED AFTER HITTING A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUF…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE INDICATOR DIMMED AFTER HITTING A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI #10985064
40,000 miles · May 10, 2017
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE DOME LIGHT REMAINED ILLUMINATED. ALSO, WHILE IDLING AT ANY STOP, THE VEHICLE BEEPED AND THE DOOR AJAR INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE DOOR LOCKS DID NOT LOCK. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS N…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE DOME LIGHT REMAINED ILLUMINATED. ALSO, WHILE IDLING AT ANY STOP, THE VEHICLE BEEPED AND THE DOOR AJAR INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE DOOR LOCKS DID NOT LOCK. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10984732
20,200 miles · May 3, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE INTERIOR LIGHTING SUDDENLY ILLUMINATED, THE DRIVER SIDE DOOR AJAR INDICATOR ILLUMINATED, AND THE DOOR CHIME BEGAN TO SOUND. WHEN THE CONTACT STOPPED THE VEHICLE AND OPENED AND CLOSED THE DOOR, THE CHIME STOPPED. THE FAILURE RECURRED SHORTLY AFTERWARDS…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE INTERIOR LIGHTING SUDDENLY ILLUMINATED, THE DRIVER SIDE DOOR AJAR INDICATOR ILLUMINATED, AND THE DOOR CHIME BEGAN TO SOUND. WHEN THE CONTACT STOPPED THE VEHICLE AND OPENED AND CLOSED THE DOOR, THE CHIME STOPPED. THE FAILURE RECURRED SHORTLY AFTERWARDS. THE CONTACT ALSO STATED THAT THE FAILURES OCCURRED EVERY DAY FOR THE PAST THREE WEEKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS ADVISED TO CALL NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,200.
NHTSA ODI #10983299
112,000 miles · Mar 29, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 75 MPH, ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE DRIVER SIDE WAS AJAR. THE CONTACT HAD TO USE EXCESSIVE FORCE IN ORDER TO SECURE THE REAR PASSENGER DOOR AND PREVENT THE DOME LIGHTS FROM ILLUMINATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS T…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 75 MPH, ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE DRIVER SIDE WAS AJAR. THE CONTACT HAD TO USE EXCESSIVE FORCE IN ORDER TO SECURE THE REAR PASSENGER DOOR AND PREVENT THE DOME LIGHTS FROM ILLUMINATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REAR PASSENGER DOOR LATCH WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
NHTSA ODI #10969254
31,797 miles · Mar 2, 2017
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND LOCKED. AS A RESULT, THE VEHICLE ALARM SOUNDED AND THE DRIVER'S DOOR AJAR SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH M…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND LOCKED. AS A RESULT, THE VEHICLE ALARM SOUNDED AND THE DRIVER'S DOOR AJAR SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH MECHANISM INSIDE THE DOOR FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE WAS REMEDIED, BUT RECURRED AFTER SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO AGAIN DIAGNOSED AND REPLACED THE SWITCH MECHANISM. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,797.
NHTSA ODI #10958067
30,375 miles · Feb 24, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR INDICATOR ILLUMINATED CONSTANTLY. THE FAILURE CAUSED THE BATTERY TO DIE EACH TIME. THE DEALER DIAGNOSED THAT THE DOOR LATCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR INDICATOR ILLUMINATED CONSTANTLY. THE FAILURE CAUSED THE BATTERY TO DIE EACH TIME. THE DEALER DIAGNOSED THAT THE DOOR LATCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,375.
NHTSA ODI #10956834
28,000 miles · Dec 29, 2016
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOORS WERE CLOSED, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER THE WARRANTY, BUT THE FAILURE RECURRED. THE VEHICLE WAS N…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOORS WERE CLOSED, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER THE WARRANTY, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. ..UPDATED 02/09/17 *BF THE CONSUMER STATED THE LATCH WAS REPAIRED AT THE COST OF $315.95. *TR
NHTSA ODI #10938558
86,000 miles · Dec 20, 2016
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE DOOR AJAR INDICATOR REMAINED ILLUMINATED. IN ADDITION, NONE OF THE DOORS WOULD LOCK WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
NHTSA ODI #10936597
58,000 miles · Dec 12, 2016
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 9 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. AFTER FOUR ATTEMPTS, THE DOOR WAS SECURELY CLOSED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 9 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. AFTER FOUR ATTEMPTS, THE DOOR WAS SECURELY CLOSED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10934608
Mileage unknown · Dec 9, 2016
Latches/locks/linkagesUnknown Or Other
FORD DOOR LATCH ISSUE- THE DRIVER DOOR WILL NOT LATCH WHEN DOOR IS SHUT THIS CAUSES THE LIGHTS TO COME ON IN THE VEHICLE AND WARNINGS TO APPEAR ON THE DASH (DOOR AJAR, SHIFT TO PARK, ETC). I HAVE ISSUES WITH MY CAR LOCKING BECAUSE THE DOORS APPEAR TO BE OPEN. THIS IS AN ONGOING ISSUE. THE DEALERSHIP CLEANED THE LATCH FOR ME A…
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FORD DOOR LATCH ISSUE- THE DRIVER DOOR WILL NOT LATCH WHEN DOOR IS SHUT THIS CAUSES THE LIGHTS TO COME ON IN THE VEHICLE AND WARNINGS TO APPEAR ON THE DASH (DOOR AJAR, SHIFT TO PARK, ETC). I HAVE ISSUES WITH MY CAR LOCKING BECAUSE THE DOORS APPEAR TO BE OPEN. THIS IS AN ONGOING ISSUE. THE DEALERSHIP CLEANED THE LATCH FOR ME AND THIS TEMPORARILY SOLVED THE PROBLEM, HOWEVER A FEW MONTHS LATER AND ITS HAPPENING AGAIN. THIS IS UNSAFE WHEN I AM DRIVING AS I DO NOT KNOW IF THE DOOR IS SECURELY SHUT. IT ALSO IS A DISTRACTION WHEN ALL OF THE LIGHTS ARE ON AND THERE ARE WARNINGS FLASHING ON THE DASHBOARD. *TR
NHTSA ODI #10934137
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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