NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
93 reportsClear category filter74,000 miles · Oct 21, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE ENGINE WAS OPERATING, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL LEAKED FROM A FUEL LINE UNDER THE HOOD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FA…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE ENGINE WAS OPERATING, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL LEAKED FROM A FUEL LINE UNDER THE HOOD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 01/10/17*LJ CONSUMER STATED SHE COULD SMELL GASOLINE COMING THROUGH HEAT VENTS WHEN SHE OUT OF THE CAR COULD SMELL GAS OUTSIDE FRONT END OF CAR. HUSBAND LOOKED UNDER THE HOOD AND GAS SPEWING FROM A HOSE ON TOP OF THE MOTOR ON TO EXHAUST MANIFOLD. LOUISBURG FORD CHARGED $600.00 TO FIX THE DEFECT SAYING THERE WAS NO RECALL AND WOULDN'T COVER COST OF REPAIR AND NOT CONCERNED OF POSSIBLE OUT COME IF THIS CAUSED EXPLOSION. UPDATED 6/25/18*JB
NHTSA ODI #10917739
53,900 miles · Oct 10, 2016
Fuel/propulsion SystemUnknown Or Other
FUEL ODOR IN CABIN. EVERY TIME I PUT GASOLINE ON IT, WHEN TRYING TO TURN ON, IT FAILS AND I HAVE TO TRY SEVERAL TIMES. WHILE PARKED IT TURN OFF BY IT SELF AND A RED NOTIFICATION SAYING SOMETHING LIKE OIL PRESSURE APPEARS. I WENT TO DEALER AND THEY SAY IS OK. I ENTERED THE VIN IN YOUR SITE AND THERE ARE 2 RECALLS. DEALER NEVER …
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FUEL ODOR IN CABIN. EVERY TIME I PUT GASOLINE ON IT, WHEN TRYING TO TURN ON, IT FAILS AND I HAVE TO TRY SEVERAL TIMES. WHILE PARKED IT TURN OFF BY IT SELF AND A RED NOTIFICATION SAYING SOMETHING LIKE OIL PRESSURE APPEARS. I WENT TO DEALER AND THEY SAY IS OK. I ENTERED THE VIN IN YOUR SITE AND THERE ARE 2 RECALLS. DEALER NEVER CONTACT ME ABOUT THAT.
NHTSA ODI #10915157
68,000 miles · Sep 19, 2016
Fuel/propulsion System
THREE OCCURRENCES: DRIVING 30 MPH, ALL FORWARD MOVEMENT STOPPED. ENGINE WRENCH CAME ON, NO POWER, NO RPM, NO RESPONSE. HAD TO CROSS 3 LANES OF TRAFFIC (COASTING) TO PREVENT US BEING T-BONED IN THE INTERSECTION. NEXT : DRIVING 70 MPH ON THE INTERSTATE. SAME THING HAPPENED, ALL POWER STOPPED, NEARLY RUN OVER BY AN 18 WHEELE…
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THREE OCCURRENCES: DRIVING 30 MPH, ALL FORWARD MOVEMENT STOPPED. ENGINE WRENCH CAME ON, NO POWER, NO RPM, NO RESPONSE. HAD TO CROSS 3 LANES OF TRAFFIC (COASTING) TO PREVENT US BEING T-BONED IN THE INTERSECTION. NEXT : DRIVING 70 MPH ON THE INTERSTATE. SAME THING HAPPENED, ALL POWER STOPPED, NEARLY RUN OVER BY AN 18 WHEELER. HAD TO COAST TO THE SIDE OF THE INTERSTATE. THIRD : THE VERY NEXT DAY, SAME THING HAPPENED ON A COUNTRY ROAD. NO TRAFFIC. NO NEAR MISS THIS TIME. HAD IT FIXED AT FORD THE FOLLOWING DAY. COST NEARLY $250. RESEARCH SHOWS THAT FORD HAS REPLACED 1.6 MILLION ELECTRONIC THROTTLE BODIES. THIS NEEDS RECALLED. I'M FIGHTING FORD FOR A REFUND THAT I PAID FOR. I HAD TO HAVE MY FAMILY SAFE. PLEASE HIT FORD HARD. THIS IS VERY DANGEROUS. I THINK THEY'VE HAD A RECALL ON FUSION / ESCAPE. WHY NOT EDGE. I'D LIKE TO KNOW HOW MANY EDGE VEHICLES HAVE HAD ETB REPLACED.
NHTSA ODI #10907606
55,000 miles · Sep 2, 2016
Electrical SystemEngineFuel/propulsion System
WAS DRIVING APPROX. 45 MPH COMING THRU A 5 CORNERS MAJOR INTERSECTION AT PEAK TRAFFIC TIME OF 5:15PM. DRIVING ON STATE FARM TO MARKET ROAD IN TOWN OF 100K RESIDENTS. HAD BEEN DRIVING APPROX. 3 MILES. TEMP IN 80'S, ROADS DRY. COMPLETE LOSS OF POWER, NEARLY REAR ENDED. CAR CREPT A LITTLE, MOVED TO MIDDLE TURN LANE, STRONG FORWAR…
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WAS DRIVING APPROX. 45 MPH COMING THRU A 5 CORNERS MAJOR INTERSECTION AT PEAK TRAFFIC TIME OF 5:15PM. DRIVING ON STATE FARM TO MARKET ROAD IN TOWN OF 100K RESIDENTS. HAD BEEN DRIVING APPROX. 3 MILES. TEMP IN 80'S, ROADS DRY. COMPLETE LOSS OF POWER, NEARLY REAR ENDED. CAR CREPT A LITTLE, MOVED TO MIDDLE TURN LANE, STRONG FORWARD LURCH/JERK, YELLOW WRENCH LIGHT ON. PUT CAR IN PARK, TURNED IT OFF. TRIED TO START, NOTHING. SAT ABOUT A MINUTE, TRIED, STARTED. LIMPED TO PARKING LOT. TURNED VEHICLE OFF, SAT FOR ABOUT 20 MINUTES. THEN TOOK ROUTE HOME GOING THRU SUBDIVISIONS WHERE STALL WOULD NOT JEAPORDIZE LIFE. COULD NOT DRIVE TO DEALER AS THAT WOULD INVOLVE HIGHWAY, AND RISK OF FATAL ACCIDENT. I WAS VERY FORTUNATE TODAY, HAVE NEVER BEEN THAT SCARED DRIVING A VEHICLE IN 40 YRS OF DRIVING.
NHTSA ODI #10903385
29,338 miles · Aug 16, 2016
Electrical SystemFuel/propulsion SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER THE VEHICLE WAS REFUELED, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, THE INSTRUMENT PANEL …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER THE VEHICLE WAS REFUELED, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, THE INSTRUMENT PANEL REMAINED ILLUMINATED AND CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH NEEDED TO BE CLEANED AND REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE HEATING SYSTEM FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,338.
NHTSA ODI #10896281
41 miles · Jul 19, 2016
Fuel/propulsion System
DRIVING DOWN A CITY STREET. STOPPED AT A LIGHT AND WHEN IT WAS GREEN WE GOT UP TO ABOUT 45 MPH, THE CAR STARTED SPUTTERING WOULD NOT ACCELERATE. IT WENT INTO LIMP MODE AND WE HAD TO PULL OVER INTO THE TURN LANE. WE COULD NOT DRIVE THE VEHICLE AND HAD TO BE TOWED TO A DEALER. DEALER ADVISED FAULTY THROTTLE BODY WHICH I UNDERSTAND…
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DRIVING DOWN A CITY STREET. STOPPED AT A LIGHT AND WHEN IT WAS GREEN WE GOT UP TO ABOUT 45 MPH, THE CAR STARTED SPUTTERING WOULD NOT ACCELERATE. IT WENT INTO LIMP MODE AND WE HAD TO PULL OVER INTO THE TURN LANE. WE COULD NOT DRIVE THE VEHICLE AND HAD TO BE TOWED TO A DEALER. DEALER ADVISED FAULTY THROTTLE BODY WHICH I UNDERSTAND IS A KNOWN ISSUE.
NHTSA ODI #10885981
Mileage unknown · Jun 17, 2016
Fuel/propulsion SystemStructure
DRIVER DOOR AJAR ALWAYS ON, SOMETIMES DOORS WANT LOCK WITH DOOR AJAR, MAKES CAR UNSAFE INSIDE LIGHTS STAY ON, UNSAFE. ENGINE LIGHT ON, HAS CAME ON TWICE WHILE DRIVING ON HIGHWAY, FIRST CODE CHECK EVAP EMISSION SYSTEM.
NHTSA ODI #10874823
63,300 miles · Jun 13, 2016
Fuel/propulsion SystemVehicle Speed Control
WHILE THE VEHICLE WAS IN MOTION, DRIVING DOWN A STATE HIGHWAY, IT STOPPED RESPONDING TO PRESSURE ON THE ACCELERATOR.A LIGHT ON THE DASH ADVISED ME TO CHECK THE MANUAL. I HAD TO PULL OFF THE ROAD, TURN OFF THE ENGINE, THEN RESTART IT, WHICH RESET THE THROTTLE AN ALLOWED ME TO CONTINUE HOME. THIS PROCESS WAS REPEATED THREE TIMES O…
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WHILE THE VEHICLE WAS IN MOTION, DRIVING DOWN A STATE HIGHWAY, IT STOPPED RESPONDING TO PRESSURE ON THE ACCELERATOR.A LIGHT ON THE DASH ADVISED ME TO CHECK THE MANUAL. I HAD TO PULL OFF THE ROAD, TURN OFF THE ENGINE, THEN RESTART IT, WHICH RESET THE THROTTLE AN ALLOWED ME TO CONTINUE HOME. THIS PROCESS WAS REPEATED THREE TIMES ON THE INTERSTATE ON MY WAY TO WORK. I HAD THE SAME PROBLEM IN JANUARY, WHEN THE DEALERSHIP COULDN'T FIND THE PROBLEM, AND SENT ME HOME IN A FAULTY VEHICLE, ONLY TO HAVE IT DELIVERED TO THEM VIA TOW TRUCK A DAY LATER, RESULTING IN THEM REPLACING THE THROTTLE BODY. FIVE MONTHS LATER, I HAVE THE SAME PROBLEM, BUT THE CAR IS OUT OF WARRANTY, SO THEY WONT REPLACE IT. THEY DO, HOWEVER WANT TO CHARGE ME A $120 DIAGNOSTIC FEE, AFTER I TOLD THEM EXACTLY WHAT THE PROBLEM WAS. THIS HAS PUT MY LIFE IN DANGER A TOTAL OF SIX TIMES, TO DATE. IT IS A KNOWN PROBLEM. THERE SHOULD BE A RECALL.
NHTSA ODI #10874023
89,000 miles · Mar 28, 2016
Fuel/propulsion SystemStructure
TAKATA RECALL: DRIVER SIDE DOOR SENSOR INDICATOR STAYS ON WHICH CAUSES THE INTERIOR LIGHT TO STAY ON. AT NIGHT IT'S VERY DIFFICULT TO SEE WILL BACKING UP THIS IS VERY UNSAFE AND HAS CAUSE ME TO BACK INTO TRASH CAN. I'M VERY FORTUNATE IT WASN'T A PERSON OR VEHICLE. MY DOORS WILL NOT LOCK THIS CAN BE VERY DANGEROUS DUE TO THE FACT…
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TAKATA RECALL: DRIVER SIDE DOOR SENSOR INDICATOR STAYS ON WHICH CAUSES THE INTERIOR LIGHT TO STAY ON. AT NIGHT IT'S VERY DIFFICULT TO SEE WILL BACKING UP THIS IS VERY UNSAFE AND HAS CAUSE ME TO BACK INTO TRASH CAN. I'M VERY FORTUNATE IT WASN'T A PERSON OR VEHICLE. MY DOORS WILL NOT LOCK THIS CAN BE VERY DANGEROUS DUE TO THE FACT I TRANSPORT DOWN SOME HIGH CRIME AREAS. ALSO MY GAS CAP SEAL DOESN'T SEAL PROPERLY WHEN I GET GAS MY CAR IS HARD TO START.
NHTSA ODI #10851975
80,000 miles · Mar 15, 2016
Fuel/propulsion SystemStructure
THE DOOR OPEN SENSOR COMES ON WHEN I AM DRIVING WHEN THE DOOR IS ACTUALLY CLOSED AND THEN THE INTERIOR LIGHT COMES ON, IT WILL ALSO COME ON WHEN I AM PARKED WHEN IT IS CLOSED. I HAD IT REPLACED WITHIN THE LAST YEAR AND IT IS DOING EXACTLY THE SAME THING AGAIN. ALSO WHEN MY EDGE IS PARKED IN THE GARAGE OVERNIGHT IT WILL SMELL…
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THE DOOR OPEN SENSOR COMES ON WHEN I AM DRIVING WHEN THE DOOR IS ACTUALLY CLOSED AND THEN THE INTERIOR LIGHT COMES ON, IT WILL ALSO COME ON WHEN I AM PARKED WHEN IT IS CLOSED. I HAD IT REPLACED WITHIN THE LAST YEAR AND IT IS DOING EXACTLY THE SAME THING AGAIN. ALSO WHEN MY EDGE IS PARKED IN THE GARAGE OVERNIGHT IT WILL SMELL LIKE FUEL IN THE MORNINGS. IT SMELLS LIKE THERE IS A LEAK.
NHTSA ODI #10849835
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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