NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
93 reportsClear category filter72,000 miles · Aug 22, 2018
Fuel/propulsion SystemCrashFireInjury
8/11/2018 I CAME UPON STOPPED TRAFFIC WITH NOT ENOUGH TIME TO DECELERATE. I IMMEDIATELY HIT MY BRAKES, BUT REARENDED A PICKUP TRUCK. THE TRUCK FLIPPED OVER ON ITS PASSENGER SIDE. I CONTINUED TRAVELING AND WENT ON THE EMBANKMENT. AIRBAGS DEPLOYED. I NOTICED FRONT PASSENGER SIDE IN FLAMES. PASSERSBY GOT BOTH OF US OUT. BUT THE CA…
Read full complaint
8/11/2018 I CAME UPON STOPPED TRAFFIC WITH NOT ENOUGH TIME TO DECELERATE. I IMMEDIATELY HIT MY BRAKES, BUT REARENDED A PICKUP TRUCK. THE TRUCK FLIPPED OVER ON ITS PASSENGER SIDE. I CONTINUED TRAVELING AND WENT ON THE EMBANKMENT. AIRBAGS DEPLOYED. I NOTICED FRONT PASSENGER SIDE IN FLAMES. PASSERSBY GOT BOTH OF US OUT. BUT THE CAR WAS TOTALLY ENGULFED IN FLAMES. IT HAPPENED ON INTERSTATE.
NHTSA ODI #11121563
96,000 miles · Aug 16, 2018
EngineFuel/propulsion SystemPower Train
2013 FORD EDGE WENT INTO LIMP HOME MODE. THE ACCELERATOR PEDAL DID NOT WORK. THE CAR IDLED ROUGHLY AND HAD NORMAL A/C, BRAKES AND STEERING. THE CAR WAS GOING 55 MPH ON A CROWDED ROADWAY.
NHTSA ODI #11120234
118,000 miles · Aug 3, 2018
Fuel/propulsion SystemService Brakes
FIRST MY ENGINE LIGHT WAS FLASHING WHEN ACCELERATING ONTO FREEWAY, THEN EVENTUALLY STAYED SOLID. CODE CAME BACK AS AIR SENSORS. I REPLACED O SENSORS UP AND DOWN LEAN BANK 2S, AND THE BRAKE BOOSTER WENT OUT ON ME COMPLETELY, FOLLOWED BY CAR STALLING EVERYTIME BRAKE WAS APPLIED FOR LONGER THEN 15 SECONDS ON AND OFF . LONG STORY SH…
Read full complaint
FIRST MY ENGINE LIGHT WAS FLASHING WHEN ACCELERATING ONTO FREEWAY, THEN EVENTUALLY STAYED SOLID. CODE CAME BACK AS AIR SENSORS. I REPLACED O SENSORS UP AND DOWN LEAN BANK 2S, AND THE BRAKE BOOSTER WENT OUT ON ME COMPLETELY, FOLLOWED BY CAR STALLING EVERYTIME BRAKE WAS APPLIED FOR LONGER THEN 15 SECONDS ON AND OFF . LONG STORY SHORT PAID 2,000 ON REPAIRS. THEN ALL THE SUDDEN ENGINE LIGHTS BACK ON FOLLOWED BY LOW TONE RUMBLE AND POWER LOSS WHEN ACCELERATING TO FAST. I ALREADY REPLACED SPARK PLUGS AND COIL PACKS ALL 6, AIR FILTER AND HAD 3 OIL CHANGES. SAD PART JUST PURCHASED THE CAR 7 MONTHS AGO. HAVOC MODULE TO CHANGE AC TO HEAT ALSO WENT OUT ON BOTH SIDES BUT I DISCONNECTED AN RECONNECTED BOX ON BOTH SIDES TO FIX MYSELF .DON'T KNOW IF IT MAKES A DIFFERENCE ON AIR PRESSURE NEEDED FOR ENGINE.
NHTSA ODI #11115634
75,000 miles · Aug 2, 2018
EngineFuel/propulsion SystemVehicle Speed Control
WHILE DRIVING DOWN ROAD (HIGHWAY) CAR GOES INTO A LIMP MODE AND WILL TRUST START SLOWING DOWN AND EVENTUALLY COMES TO A SLOW CRAWL LESS THAN 5 MPG.
NHTSA ODI #11115393
70,000 miles · Jun 15, 2018
EngineFuel/propulsion SystemUnknown Or Other
WHILE DRIVING DOWN THE ROAD THE VEHICLE WILL EXHIBIT A FULL LOSS OF POWER. AFTER PULLING TO THE SIDE OF THE ROAD AND TURNING THE VEHICLE OFF AND TRYING TO RESTART IT WILL EXPERIENCE A LONG AND HARD START. THE VEHICLE WILL DO THIS WEATHER YOU ARE DRIVING 5MPH OR 70 MPH. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED ME TO BE IN SEV…
Read full complaint
WHILE DRIVING DOWN THE ROAD THE VEHICLE WILL EXHIBIT A FULL LOSS OF POWER. AFTER PULLING TO THE SIDE OF THE ROAD AND TURNING THE VEHICLE OFF AND TRYING TO RESTART IT WILL EXPERIENCE A LONG AND HARD START. THE VEHICLE WILL DO THIS WEATHER YOU ARE DRIVING 5MPH OR 70 MPH. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED ME TO BE IN SEVERAL ACCIDENTS WITH MY 3 CHILDREN IN THE CAR.
NHTSA ODI #11102125
66,000 miles · Jun 13, 2018
Fuel/propulsion System
I WAS TRAVELING ON HWY 441 UP A STEEP HILL AND TRIED TO PASS A TRUCK.THE CAR COMPLETELY LOST POWER. I WAS NEARLY REAR ENDED BY ANOTHER CAR. ON JUNE 7, 2018 BETWEEN ENTERPRISE, AL. AND MONTGOMERY AL. I WAS ATTEMPTING TO LEGALLY PASS ANOTHER CAR AND THE CAR AGAIN COMPLETELY LOST POWER ALMOT CAUSING A FRONT END COLLISION WITH A…
Read full complaint
I WAS TRAVELING ON HWY 441 UP A STEEP HILL AND TRIED TO PASS A TRUCK.THE CAR COMPLETELY LOST POWER. I WAS NEARLY REAR ENDED BY ANOTHER CAR. ON JUNE 7, 2018 BETWEEN ENTERPRISE, AL. AND MONTGOMERY AL. I WAS ATTEMPTING TO LEGALLY PASS ANOTHER CAR AND THE CAR AGAIN COMPLETELY LOST POWER ALMOT CAUSING A FRONT END COLLISION WITH ANOTHER CAR AT 65 MILES AN HOUR. SOMEONE IS GOING TO GET KILLED IF FORD DOES NOT FIX MY CAR. I HOPE IT IS NOT YOUR FAMILY.
NHTSA ODI #11101681
25,000 miles · Apr 3, 2018
EngineFuel/propulsion SystemVehicle Speed Control
UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT U…
Read full complaint
UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT UNTIL REACH THE GAS STATION BEHIND ME. THEN WHEN STOP I BEGAN TO READ VEHICLE BOOK AND SHUT DOWN THE VEHICLE AS RECOMMENDED. AFTER 30 MINS I RESTART THE VEHICLE AND THE LOSS POWER DISAPPEAR REASON WHY I DECIDE TO RETURN BACK TO MY HOME. WHEN I ENTER TO THE CONSUMER REPORT PAGE FROM MY PC AT HOME TO REQUEST INFO FOR ANY RECALL FOR THIS VEHICLE I FIND OUT THAT A RECALL NUMBER EXIST FOR THIS TYPE OF SUV. THE RECALL NUMBER IS 14S10 SINCE AUGUST2014 BUT I NEVER HAS BEEN ADVISED. FEW MONTH AGO I WENT TO THE DEALER FOR A REVIEW OF A PROBLEM BUT THEY DID NOTHING AND SAID THAT THE VEHICLE WAS IN PERFECT CONDITION AVOIDING THEIR RESPONSIBILITY TO TELL ME ABOUT ANY RECALL FOR THIS PROBLEM. I STILL EXPERIMENTING THE SAME SITUATION SINCE 03312018, RISKING MY LIFE AND THE LIFE OF OTHER PEOPLE IN THE ROAD AS MY SUV CONTINUES WITHOUT LOSING POWER BUT TAKEN THE PERTINENT PRECAUTION. I STILL VERY WORRY AS THE CONSUMER REPORT STATED THAT IN ADDITION THIS FAILURE MAY CAUSE THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED DESPITE THE TRANSMISSION BEING PLACED IN PARK.
NHTSA ODI #11083076
1,560,000 miles · Feb 9, 2018
EngineFuel/propulsion System
THE VEHICLE CHECK ENGINE LIGHT PRESSURE IS COMING ON AND JUST RECEIVED A FULL OR CHANGE. THE FUEL INLET LIGHT IS COMING ON AND ON A FULL TANK. THE RECALLS DON'T SHOW ON MY VECHILE AND I'M CONCERNED AS I HAVE 4 CHILDREN. THAT SAFETY OF MY PURCHASE VEHICLE IS NOT SAFE FROM ME OR MY FAMILY.
NHTSA ODI #11071998
70,000 miles · Feb 4, 2018
Fuel/propulsion System
THE FIRST TIME I NOTICED A THROTTLE SUDDEN ACCELERATION WAS WHEN I WAS DRIVING ABOUT 45 MILES DOWN A ROAD AND SUDDENLY A THRUST OF ACCELERATION JUMPED THE VEHICLE AND THEN EVEN WHEN I PUSHED ON THE BRAKES THE CAR THRUST FORWARD SO I PUT THE CAR IN NEUTRAL AND IT STOPPED, LUCKILY THERE WERE NO CARS AROUND. THE SECOND TIME IT HAP…
Read full complaint
THE FIRST TIME I NOTICED A THROTTLE SUDDEN ACCELERATION WAS WHEN I WAS DRIVING ABOUT 45 MILES DOWN A ROAD AND SUDDENLY A THRUST OF ACCELERATION JUMPED THE VEHICLE AND THEN EVEN WHEN I PUSHED ON THE BRAKES THE CAR THRUST FORWARD SO I PUT THE CAR IN NEUTRAL AND IT STOPPED, LUCKILY THERE WERE NO CARS AROUND. THE SECOND TIME IT HAPPENED I WAS AT A RED LIGHT AND THE CAR SUDDENLY ACCELERATED ON ITS OWN I FLOORED THE BRAKE BUT STILL THE CAR WOULDN'T STOP AND THEN PUT THE CAR IN NEUTRAL AND THE CAR STOPPED. THERE WERE NO WARNING INDICATORS TO INDICATE AN ISSUE.
NHTSA ODI #11066853
46,745 miles · Nov 18, 2017
Fuel/propulsion System
MOTOR DIES WHILE DRIVING . TURN OFF KEY WILL START BACK , MOTOR WILL DIE ON CITY STREET AND ON HIGHWAY AT ANY SPEED CAN NOT FIND OUT WHY
NHTSA ODI #11047156
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration