TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COM…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. FURTHERMORE, THE PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 I-35, LIVE OAK, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED BEFORE IT CAUGHT FIRE. ALSO, THE HALF SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #11189906
78 miles · Mar 12, 2019
Fuel/propulsion System
ENGINE LIGHT COMES ON. HAD IT HOOKED UP TO THE MACHINE AND IT IS SAYING GAS CAP. IT DOES NOT HAVE A GAS CAP
NHTSA ODI #11186036
66,000 miles · Mar 7, 2019
Air BagsFuel/propulsion System
THE DASH AREA WHERE THE PASSENGER AIR BAG IS LOCATED HAS BEGUN TO CRACK. THE ENTIRE RIGHT SIDE OF THE AIR BAG SQUARE HAS SEPARATED. ALSO, WHEN STOPPING THE VEHICLE AT A STOP LIGHT, IN TRAFFIC, ETC., THERE IS A STRONG ODOR OF GASOLINE, ESPECIALLY IF THE FUEL TANK IS LESS THAN FULL.
NHTSA ODI #11184970
Mileage unknown · Mar 6, 2019
Fuel/propulsion System
FUEL IS LEAKING WHEN PUMPING GAS AND SMELL OF GAS IN THE CABIN?
NHTSA ODI #11184730
107,000 miles · Feb 17, 2019
Fuel/propulsion System
PTO UNIT HAS BEGUN LEAKING OIL. THIS IS A WELL-DOCUMENTED ISSUE THAT FORD REFUSES TO ADDRESS. THE UNIT HAS NOT FAILED AS OF YET, BUT ALL RESEARCH SHOWS THAT I WILL BE REQUIRED TO HAVE CRITICAL REPAIRS PERFORMED OR I MIGHT FACE A SAFETY ISSUE WHILE DRIVING AT HIGHWAY SPEEDS. THIS ISSUE IS NOT REPAIRABLE AS THE UNIT IS A MAINTENAN…
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PTO UNIT HAS BEGUN LEAKING OIL. THIS IS A WELL-DOCUMENTED ISSUE THAT FORD REFUSES TO ADDRESS. THE UNIT HAS NOT FAILED AS OF YET, BUT ALL RESEARCH SHOWS THAT I WILL BE REQUIRED TO HAVE CRITICAL REPAIRS PERFORMED OR I MIGHT FACE A SAFETY ISSUE WHILE DRIVING AT HIGHWAY SPEEDS. THIS ISSUE IS NOT REPAIRABLE AS THE UNIT IS A MAINTENANCE FREE PART AND HAS NO ABILITY TO BE MAINTAINED BY NORMAL REPAIR PROCESSES.
NHTSA ODI #11180667
88,000 miles · Feb 6, 2019
Fuel/propulsion SystemPower TrainVehicle Speed Control
MY DAUGHTER LEFT FOR WORK AT 6 IN THE MORNING, IT WAS MINUS 25/30 WITH THE WIND CHILL. SHE WENT TO MAKE A LEFT TURN ON TO A MAIN STATE TRUCK ROUTE AND THE CAR STARTED TO SHAKE AND SHUTTER AND LOST ALL POWER. THE ENGINE LIGHT CAME ON TOO. AFTER THE CAR QUIT COMPLETELY IT THEN WAS RESTARTED. IT CONTINUED TO ACT UP. A FRIEND CHECKE…
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MY DAUGHTER LEFT FOR WORK AT 6 IN THE MORNING, IT WAS MINUS 25/30 WITH THE WIND CHILL. SHE WENT TO MAKE A LEFT TURN ON TO A MAIN STATE TRUCK ROUTE AND THE CAR STARTED TO SHAKE AND SHUTTER AND LOST ALL POWER. THE ENGINE LIGHT CAME ON TOO. AFTER THE CAR QUIT COMPLETELY IT THEN WAS RESTARTED. IT CONTINUED TO ACT UP. A FRIEND CHECKED IT AND HIS COMPUTER WAS SHOWING CODES FOR THE THROTTLE BODY AND SENSORS. IT IS NOW AT THE DEALERSHIP. I CALLED FORD AND WAS TOLD THERE IS NO RECALL OR EXTENDED WARRANTY FOR THE ISSUE. I WAS TOLD THEY WOULD NOTE MY COMPLAINT AND IF IT IS EVER RECALLED OR OK'D FOR AND EXTENDED WARRANTY THEN THEY WOULD LET US KNOW AND SHE COULD BE REIMBURSED. WE LIVE OFF 2 STATE TRUCK ROUTES THAT ARE HEAVILY TRAVELED, BUT AS SHE IS A YOUNG FEMALE AT DARK WITH A VEHICLE THAT IS DARK AND THE ROAD IS ICY AND ITS COLD ENOUGH THAT SCHOOLS AND PLACES HAVE SHUT DOWN AND PEOPLE HAVE DIED FROM EXPOSURE IN THIS , I WILL NOT LOSE A CHILD BECAUSE FORD IS TO LAZY TO PULL THEIR HEAD OUTTA THEIR KEISTER AND START THINKING OLD SCHOOL AGAIN AND CONSIDER THEIR CUSTOMERS. FIX THE ISSUE! DON'T SWEEP IT UNDER THE RUG BECAUSE ITS EASIER THAN FACING YOUR "NEW STYLE" VEHICLES HAVE ISSUES. I HAVE NO USE FOR FORD. MY EXPEDITION, MY AUNTS EXPEDITION AND HER DAUGHTERS ESCAPE ALL DID THIS EXACT SAME THING. AT THIS MOMENT WE ARE WAITING TO HEAR FROM THE DEALERSHIP AS TO WHAT IS GOING ON. IF THIS SITE ALLOWS ME TO UPDATE I WILL. SHE WAS GOING APPROXIMATLY 30 MPH AND AS SHE PRESSED ON THE GAS PEDDLE IT SLOWLY DIED.
NHTSA ODI #11174672
121,558 miles · Jan 13, 2019
Fuel/propulsion System
ENGINE LIGHT ON, DIAGNOSTIC TEST SHOWS GAS VAPOR ESCAPING (LEAK) CODE P0456 WHILE DRIVING
NHTSA ODI #11166736
80,000 miles · Dec 4, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER ADDING FUEL IN THE VEHICLE, THE CONTACT NOTICED A LEAK COMING FROM THE FUEL TANK NEAR THE WHEEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE M…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER ADDING FUEL IN THE VEHICLE, THE CONTACT NOTICED A LEAK COMING FROM THE FUEL TANK NEAR THE WHEEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI #11155912
45,000 miles · Sep 29, 2018
Fuel/propulsion SystemPower Train
WAS DRIVING THE CAR AND THE ACCELERATOR JUST GOES DEAD. THIS IS THE SECOND TIME IN 3 YEARS IT HAS HAPPENED WHILE DRIVING 65 MPH. VERY SCARY. HAVE TO CRUISE TO SIDE OF THE ROAD AS THE GAS PEDDLE WILL NOT RESPOND AT ALL. FORD ALREADY CHARGED US $750 TO FIX IN 2016 AND NOW IT HAS HAPPENED AGAIN. VERY UNSAFE ELECTRONIC THROTTLE BO…
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WAS DRIVING THE CAR AND THE ACCELERATOR JUST GOES DEAD. THIS IS THE SECOND TIME IN 3 YEARS IT HAS HAPPENED WHILE DRIVING 65 MPH. VERY SCARY. HAVE TO CRUISE TO SIDE OF THE ROAD AS THE GAS PEDDLE WILL NOT RESPOND AT ALL. FORD ALREADY CHARGED US $750 TO FIX IN 2016 AND NOW IT HAS HAPPENED AGAIN. VERY UNSAFE ELECTRONIC THROTTLE BODY WAS ALREADY REPLACED ONCE UNEXCEPTABLE
NHTSA ODI #11132242
Mileage unknown · Aug 31, 2018
Fuel/propulsion System
SMELLING GAS INSIDE OF CAR AND ALSO CHECK ENGINE LIGHT IS ON THAT STATES CHECK FUEL FILL INLET
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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