NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
191 reportsClear category filter41,400 miles · Apr 15, 2015
Electrical SystemExterior Lighting
IT STARTED OVER THE PAST FEW WEEKS. START THE CAR AND THE DOOR AJAR LIGHT COMES ON AND STAYS ON REGARDLESS IS I OPEN AND CLOSE THE DOOR HARDER. PUT THE CAR IN GEAR AND YOU HAVE THE WARNING LIGHTS TO PUT THE CAR IN PARK. THE DOOR LOCKS WILL NOT LOCK DURING ONE OF THESE EPISODES AND THE DOME LIGHTS STAY ON. I ALSO LOCK MY CAR DOO…
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IT STARTED OVER THE PAST FEW WEEKS. START THE CAR AND THE DOOR AJAR LIGHT COMES ON AND STAYS ON REGARDLESS IS I OPEN AND CLOSE THE DOOR HARDER. PUT THE CAR IN GEAR AND YOU HAVE THE WARNING LIGHTS TO PUT THE CAR IN PARK. THE DOOR LOCKS WILL NOT LOCK DURING ONE OF THESE EPISODES AND THE DOME LIGHTS STAY ON. I ALSO LOCK MY CAR DOORS AT NIGHT ONLY TO FIND THAT THEY HAVE UNLOCKED THEMSELVES DURING THE NIGHT AND MY HEADS LIGHTS HAVE TURNED ON AS WELL. THIS HAS HAPPENED ABOUT 6 TIMES. NOT VERY HAPPY RIGHT NOW!!!! *TR
NHTSA ODI #10705955
53,000 miles · Apr 6, 2015
Electrical SystemExterior Lighting
VEHICLE STATES THAT DRIVERS DOOR IS AJAR WHEN IT IS CLOSED. MULTIPLE TIMES IT WILL NOT RECOGNIZE IT IS CLOSED AND DOORS WILL NOT LOCK AND INTERIOR LIGHTS STAY ON. *TR
NHTSA ODI #10703904
58,000 miles · Mar 21, 2015
Electrical SystemExterior Lighting
THE DOOR AJAR SENSOR/SWITCH IS NOT FUNCTIONING PROPERLY AND SHOWS THAT THE DRIVER SIDE DOOR IS OPEN/AJAR WHEN IT IS SECURELY CLOSED. WHEN THE CAR "THINKS" THE DOOR IS AJAR THE DOME LIGHT DOES NOT TURN OFF FOR SEVERAL MINUTES, EVEN WHILE DRIVING, THE POWER LOCKS WILL NOT ENGAGE AND EVEN UNLOCK WHEN THE DOOR LOCK SWITCH IS USED. I…
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THE DOOR AJAR SENSOR/SWITCH IS NOT FUNCTIONING PROPERLY AND SHOWS THAT THE DRIVER SIDE DOOR IS OPEN/AJAR WHEN IT IS SECURELY CLOSED. WHEN THE CAR "THINKS" THE DOOR IS AJAR THE DOME LIGHT DOES NOT TURN OFF FOR SEVERAL MINUTES, EVEN WHILE DRIVING, THE POWER LOCKS WILL NOT ENGAGE AND EVEN UNLOCK WHEN THE DOOR LOCK SWITCH IS USED. IN ADDITION, EVERY TIME THE CAR COMES TO A STOP THE ALERT CHIMES THAT THE DOOR IS AJAR. THIS IS VERY DANGEROUS WHEN HAVING TO DRIVE TO MY WORK IN AN URBAN AREA (NOT SAFELY LOCKED IN MY CAR) IN ADDITION, IT IS TOO DANGEROUS TO DRIVE WITH CHILDREN WHO MAY BE ABLE TO REACH THE DOOR HANDLE. *TR
NHTSA ODI #10700870
52,850 miles · Mar 9, 2015
Exterior Lighting
DOOR AJAR SENSOR LIGHT COMES ON WHEN DOOR IS CLOSED, IT TAKES UP TO 3 TO 5 TIMES TO CLOSE DOOR FOR THE LIGHT DOOR AJAR SENSOR LIGHT TO GO OFF. *TR
NHTSA ODI #10693124
Mileage unknown · Mar 4, 2015
Electrical SystemExterior LightingStructure
THE DOOR LATCH ON THE 2013 FORD EDGE IS FAULTY, AND CONTINUALLY HAS TO BE REPLACED. THIS IS THE SECOND TIME IN 6 MONTHS WE HAVE HAD TO HAVE THIS REPLACED, AND THIS TIME, WE ARE 3000 MILES OVER OUR WARRANTY, AND ARE HAVING TO GO OUT OF POCKET FOR THIS - AN EXPENSE OF OVER $300. ADDITIONALLY, BECAUSE THE DOOR LATCH DOESN'T WORK…
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THE DOOR LATCH ON THE 2013 FORD EDGE IS FAULTY, AND CONTINUALLY HAS TO BE REPLACED. THIS IS THE SECOND TIME IN 6 MONTHS WE HAVE HAD TO HAVE THIS REPLACED, AND THIS TIME, WE ARE 3000 MILES OVER OUR WARRANTY, AND ARE HAVING TO GO OUT OF POCKET FOR THIS - AN EXPENSE OF OVER $300. ADDITIONALLY, BECAUSE THE DOOR LATCH DOESN'T WORK CORRECTLY, IT CONTINUALLY CAUSES THE INTERIOR LIGHTS OF THE CART TO STAY ON, WHICH HAS CAUSED THE BATTERY TO DEPLETE, AND WE ARE NOW FACING THE CHARGE FOR A NEW BATTERY AS WELL IN ORDER TO GET OUR VEHICLE IN WORKING ORDER. LASTLY, FORD INFORMED US TODAY THAT THE FACTORY BATTERY THAT THEY INSTALLED IS "TOO SMALL" FOR THIS SIZE VEHICLE, AND A LARGER CAPACITY BATTERY SHOULD BE PUT IN ITS PLACE. WE PURCHASED THIS CAR NEW, AND ISSUES LIKE THIS MAKE US FEEL AS IF WE'VE PURCHASED A LEMON. FORD IS NOW CHARGING US FOR A PART THAT IS CLEARLY POORLY MANUFACTURED, AND AS A CONSEQUENCE, CAUSING US TO BUY ADDITIONAL PARTS LIKE BATTERIES TO SUPPORT THEIR MISTAKES. *TR
NHTSA ODI #10692146
35,250 miles · Feb 27, 2015
Electrical SystemExterior Lighting
DRIVING DOOR AJAR WARNING LIGHT COMES ON WHEN THE DOOR IS NOT AJAR. WHEN THIS HAPPENS YOU CAN'T LOCK THE DOORS AND THE OVERHEAD LIGHTS STAY ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND IS A SAFETY HAZARD TO OCCUPANTS. *TR
NHTSA ODI #10691196
25,000 miles · Feb 27, 2015
Electrical SystemExterior Lighting
MY 2013 EDGE IS NEW WITHIN THE PAST 2 YEARS AND IT IS CURRENTLY UNDER LEASE. THE DOOR AJAR NOTIFICATION IS BEING TRIGGERED CONSTANTLY WHICH IN TURN AFFECTS OTHER MECHANISMS OR ELECTRICAL SYSTEMS IN THE CAR. THE INABILITY FOR THE DRIVER SIDE DOOR TO CLOSE TRIGGERS CAB LIGHTS, THE DOOR AJAR LIGHTS, AND THE LOCKING OF DOORS. THE…
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MY 2013 EDGE IS NEW WITHIN THE PAST 2 YEARS AND IT IS CURRENTLY UNDER LEASE. THE DOOR AJAR NOTIFICATION IS BEING TRIGGERED CONSTANTLY WHICH IN TURN AFFECTS OTHER MECHANISMS OR ELECTRICAL SYSTEMS IN THE CAR. THE INABILITY FOR THE DRIVER SIDE DOOR TO CLOSE TRIGGERS CAB LIGHTS, THE DOOR AJAR LIGHTS, AND THE LOCKING OF DOORS. THESE ISSUES CAN OCCUR WHILE STATIONARY/PARKING AND AT VARIOUS SPEEDS WHILE DRIVING...AT NIGHT AND DURING THE DAY. THE CAB LIGHT BEING ON AT NIGHT IS THE MOST DANGEROUS FROM A DRIVING STANDPOINT, BECAUSE IT AFFECTS VISIBILITY TO A POINT OF WANTING TO TRY AND OPEN AND SHUT IT AT HIGH SPEEDS. I DON'T KNOW IF HAVING THE CAB LIGHT ON WHILE IT IS PARKED IS ENOUGH TO DRAIN THE BATTERY OR EVEN HOW LONG THE CAB LIGHT EVEN STAYS ON, BUT UNFORTUNATELY I'M GOING TO PROBABLY LEARN THIS THE HARD WAY AND BE STRANDED. ALSO, THERE IS DEFINITELY A RISK OF HAVING ITEMS STOLEN FROM MY CAR. *TR
NHTSA ODI #10691032
47,700 miles · Jan 22, 2015
Electrical SystemExterior Lighting
THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I OPENED IT AND PULLED HARDER AND THE ALARM WENT AWAY. WE DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS COLD I CLOSED THE DOOR AND THE ALARM POSTED AGAIN AFTER OPENING AND CLOSING…
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THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I OPENED IT AND PULLED HARDER AND THE ALARM WENT AWAY. WE DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS COLD I CLOSED THE DOOR AND THE ALARM POSTED AGAIN AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES THE ALARM WENT AWAY. WE DROVE THE CAR A FEW MORE DAYS AND THE ALARM WAS POSTING 50 % OF THE TIME. AROUND DECEMBER THE ALARM BEGAN POSTING MOST OF THE TIME, NOW IT POST 100% OF THE TIME EVEN ON THE WARM DAYS. THERE ARE AT LEAST THREE ISSUES WHEN THE ALARM IS ON. 1.THE DOME LIGHTS STAY ON AFTER THE CAR IS TURNED OFF FOR AROUND 20 MINUTES, I'M SURE THIS IS NOT GOOD ON THE BATTERY. 2.THE DOME LIGHTS DO NOT GO OFF WHILE IN REVERSE, THEY ONLY GO OFF AFTER YOU ARE IN DRIVE AND MOVE FORWARD FOR QUITE A FEW FEET. THIS MAKES IT DIFFICULT TO SEE OUT OF THE WINDOWS AFTER DARK. 3.THE DOORS DO NOT LOCK AFTER STARTING THE ENGINE. *TR
NHTSA ODI #10678259
Mileage unknown · Jan 6, 2015
Exterior Lighting
DOOR AJAR SIGN COMES ON DUE TO SENSOR FAILURE ON DRIVER DOOR WHICH TURNS LIGHTS ON IN VEHICLE AND "SHIFT TO PARK" NOTICE COMES UP WHILE DRIVING.
NHTSA ODI #10670346
41,352 miles · Dec 10, 2014
Electrical SystemExterior Lighting
THE DOOR AJAR LIGHT WILL COME ON ALONG WITH INTERIOR LIGHT AT RANDOM TIMES. IT HAPPENS WHEN FIRST ENTERING THE VEHICLE IN THE MORNING AND ALSO WHEN DRIVING AT ALL TIMES THROUGH THE DAY. THE ONLY FIX WE'VE FOUND IS SLAMMING THE DOOR SHUT A FEW TIMES. *TR
NHTSA ODI #10663286
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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