NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
191 reportsClear category filter34,500 miles · Feb 18, 2016
Electrical SystemExterior Lighting
DRIVER SIDE DOOR AJAR SENSOR STAYS ON ALL THE TIME EVEN THOUGH THE DOOR IS CLOSED SECURELY. THIS CAUSES THE VEHICLE NOT TO BE SECURED PROPERLY DURING OPERATION AND CAUSES FAULTY ANNOYING ALERTS TO SOUND INTERMITTENTLY WHILE DRIVING. IT ALSO CAUSES INTERIOR DOME LIGHTS TO STAY ON CAUSING A DANGEROUS OBSTRUCTION TO VISION WHILE D…
Read full complaint
DRIVER SIDE DOOR AJAR SENSOR STAYS ON ALL THE TIME EVEN THOUGH THE DOOR IS CLOSED SECURELY. THIS CAUSES THE VEHICLE NOT TO BE SECURED PROPERLY DURING OPERATION AND CAUSES FAULTY ANNOYING ALERTS TO SOUND INTERMITTENTLY WHILE DRIVING. IT ALSO CAUSES INTERIOR DOME LIGHTS TO STAY ON CAUSING A DANGEROUS OBSTRUCTION TO VISION WHILE DRIVING AT NIGHT. WHEN PARKED WITH THE ENGINE OFF, THE INTERIOR LIGHTS WILL STAY ON AND DRAIN THE BATTERY.
NHTSA ODI #10837062
40,000 miles · Feb 17, 2016
Electrical SystemExterior LightingUnknown Or Other
MY 2013 FORD EDGE DOOR LATCH INCORRECTLY REPORTS THAT THE DOOR IS OPEN WHEN IT IS NOT. THIS TURNS THE INTERIOR LIGHTS ON AND DRAINS THE BATTERY, ALSO WILL NOT LET YOU TURN ON THE ALARM OR LOCK THE DOORS FROM THE INSIDE. CONSTANTLY CHIMES AND TELL YOU TO PUT IN PARK TO SHUT DOOR.
NHTSA ODI #10836708
47,000 miles · Feb 11, 2016
Electrical SystemExterior Lighting
WHEN YOU CLOSE THE DRIVER SIDE DOOR THE INSTRUMENT PANEL GIVES A FALSE WARNING SAYING THE DOOR IS AJAR AND THE DOME LIGHT STAYS ON. THIS HAPPENS WHEN THE CAR IS STATIONARY. AFTER SEVERAL ATTEMPTS OF OPENING AND CLOSING THE DOOR THE WARNING DISAPPEARS, BUT THEN WHILE THE CAR IS MOVING THE WARNING RETURNS AND THE DOME LIGHT COMES …
Read full complaint
WHEN YOU CLOSE THE DRIVER SIDE DOOR THE INSTRUMENT PANEL GIVES A FALSE WARNING SAYING THE DOOR IS AJAR AND THE DOME LIGHT STAYS ON. THIS HAPPENS WHEN THE CAR IS STATIONARY. AFTER SEVERAL ATTEMPTS OF OPENING AND CLOSING THE DOOR THE WARNING DISAPPEARS, BUT THEN WHILE THE CAR IS MOVING THE WARNING RETURNS AND THE DOME LIGHT COMES BACK ON AND THE DOORS UNLOCK. THIS SEEMS TO BE A PRETTY COMMON PROBLEM AND MY CAR CURRENTLY HAS 48,000 MILES ON IT. THIS WARNING ISSUE HAS BEEN GOING ON FOR ABOUT 1 MONTH.
NHTSA ODI #10825741
49,500 miles · Feb 5, 2016
Electrical SystemExterior Lighting
DRIVER'S SIDE DOOR OPEN LIGHT KEEPS COMING ON. SHIFT TO PARK LIGHT KEEPS COMING ON. LIGHTS COME ON WHILE YOU ARE DRIVING OR JUST PARKED. INTERIOR LIGHTS DON'T GO OUT WHEN THEY SHOULD. INSIDE LIGHTS GO ON WHEN THE CAR IS JUST PARKED FOR NO REASON. SOMETIMES WILL STAY ON FOR UP TO A HALF AN HOUR.
NHTSA ODI #10824391
73,125 miles · Feb 4, 2016
Exterior Lighting
MY DOOR SENSOR ON THE DRIVER SIDE PASSENGER DOOR LIGHT STAYS ON WHEN THE DOOR IS COMPLETELY SHUT. SO THE DOME LIGHT STAYS ON. ALSO WHEN YOU ARE DRIVIING THE DOORS DON'T LOCK. I JUST PURCHASED THIS VEHICLE THIS PAST OCTOBER. IT WAS GOOD FOR ABOUT 2 WEEKS THEN THE DOOR SENSOR STARTED GOING ON AND OFF. NOW IT IS STAYING ON ALL THE…
Read full complaint
MY DOOR SENSOR ON THE DRIVER SIDE PASSENGER DOOR LIGHT STAYS ON WHEN THE DOOR IS COMPLETELY SHUT. SO THE DOME LIGHT STAYS ON. ALSO WHEN YOU ARE DRIVIING THE DOORS DON'T LOCK. I JUST PURCHASED THIS VEHICLE THIS PAST OCTOBER. IT WAS GOOD FOR ABOUT 2 WEEKS THEN THE DOOR SENSOR STARTED GOING ON AND OFF. NOW IT IS STAYING ON ALL THE TIME.
NHTSA ODI #10824309
36,000 miles · Jan 27, 2016
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR INDICATION DOES NOT GO OUT WHEN DOOR IS CLOSED. THE INTERIOR LIGHT WILL NOT GO OUT AND THE DOORS WILL NOT LOCK.
NHTSA ODI #10822493
45,000 miles · Jan 26, 2016
Electrical SystemExterior Lighting
THE DOOR AJAR WARNING LIGHT COMES ON AFTER THE DOOR IS CLOSED ON THE DRIVER'S SIDE- THE INTERIOR LIGHTS STAY ON- CAR IS STATIONARY, BUT LIGHTS STAY ON IF YOU DRIVE
NHTSA ODI #10822355
48,000 miles · Jan 24, 2016
Exterior LightingUnknown Or Other
THE DRIVER DOOR SENSOR (WHEN THE DOOR IS SHUT TIGHTLY AND SECURED) KEEPS TURNING INTERIOR LIGHTS ON WHILE DRIVING IN THE DARK! THIS IS A SAFETY ISSUE. GUESS WHAT ELSE HAPPENS? MY DOORS WILL NOT LOCK BECAUSE OF THIS SENSOR. THAT IS ANOTHER SAFETY ISSUE ON THE OPPOSITE SIDE OF THE SAFETY SPECTRUM. IF THIS OCCURS BOTH DRIVING AND W…
Read full complaint
THE DRIVER DOOR SENSOR (WHEN THE DOOR IS SHUT TIGHTLY AND SECURED) KEEPS TURNING INTERIOR LIGHTS ON WHILE DRIVING IN THE DARK! THIS IS A SAFETY ISSUE. GUESS WHAT ELSE HAPPENS? MY DOORS WILL NOT LOCK BECAUSE OF THIS SENSOR. THAT IS ANOTHER SAFETY ISSUE ON THE OPPOSITE SIDE OF THE SAFETY SPECTRUM. IF THIS OCCURS BOTH DRIVING AND WHILE CAR IS NOT IN MOTION, HOW DOES FORD VALUE THE SAFETY OF THEIR CUSTOMERS? HOPEFULLY BY TAKING THAT THIS SHOULD BE RECALLED AND MAKE THEIR CUSTOMERS HAPPY. THIS IS DISAPPOINTING, AS WELL AS FRUSTRATING BECAUSE IT IS HAPPENING EVERY SINGLE DAY.
NHTSA ODI #10821931
Mileage unknown · Dec 22, 2015
Exterior Lighting
SENSOR ON THE REAR DRIVER'S SIDE DOOR IS DEFECTIVE, CAUSING THE DOORS NOT TO LOCK, AND THE INTERIOR LIGHTS NOT TO GO OFF WHEN IT IS LOCKED. THIS ULTIMATELY DRAINED THE BATTERY AND LEFT MY WIFE STRANDED.
NHTSA ODI #10811743
55,000 miles · Dec 18, 2015
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AN UNKNOWN FRONT DOOR LATCHING MECHANISM FAILED TO PROPERLY REGISTER THAT THE VEHICLE DOOR WAS CLOSED. AS A RESULT, AN INTERNAL WARNING MESSAGE INFORMING THE CONTACT TO PUT THE VEHICLE IN PARK AND CLOSE THE DOOR DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE WAR…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AN UNKNOWN FRONT DOOR LATCHING MECHANISM FAILED TO PROPERLY REGISTER THAT THE VEHICLE DOOR WAS CLOSED. AS A RESULT, AN INTERNAL WARNING MESSAGE INFORMING THE CONTACT TO PUT THE VEHICLE IN PARK AND CLOSE THE DOOR DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE WARNING MESSAGE CHIMED UNTIL THE VEHICLE WAS PLACED INTO THE PARK POSITION. THE CONTACT FURTHER STATED THAT WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE INTERIOR LIGHT FAILED TO FUNCTION PROPERLY AND SHUT OFF CAUSING THE BATTERY TO BE DRAINED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10811121
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration