NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
168 reportsClear category filter48,540 miles · Jul 19, 2015
Engine
I WAS ON THE FREEWAY AND THE VEHICLE SHUT OFF, I WAS IN THE MIDDLE LANE WITH CARS FLYING BY. I PUT HAZARDS ON AND SLOWLY MOVED TO THE RIGHT SIDE AND COMPLETELY SHUT OFF THE CAR. I WAS VERY SCARED BEING STUCK ON THE FLORIDA TURNPIKE WITH VEHICLES GOING PAST ME AT 70 MILES AN HOUR AND I COULD HAVE BEEN IN A DEADLY ACCIDENT. I WAS …
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I WAS ON THE FREEWAY AND THE VEHICLE SHUT OFF, I WAS IN THE MIDDLE LANE WITH CARS FLYING BY. I PUT HAZARDS ON AND SLOWLY MOVED TO THE RIGHT SIDE AND COMPLETELY SHUT OFF THE CAR. I WAS VERY SCARED BEING STUCK ON THE FLORIDA TURNPIKE WITH VEHICLES GOING PAST ME AT 70 MILES AN HOUR AND I COULD HAVE BEEN IN A DEADLY ACCIDENT. I WAS ABLE TO TURN THE CAR BACK ON AND WAS ABLE TO DRIVE AND GET OFF THE FREEWAY AND SLOWLY DRIVE TO THE DEALERSHIP AT 30 MILES AN HOUR. THE DFFECTIVE PART THE DEALER SAID WAS THE THROTTLE BODY, WHICH IS A PART THAT WAS RECALLED ON THE FORD ESCAPE 2009-2013 AND ON THE 2009 - 2013 FORD FUSION 2009-2013 MERCURY MARINER 2009 -2013 MERCURY MILAN. MY CAR IS FORD EDGE 2013 , THE THROTTLE BODY PART IS AN OBVIOUS EXTENSIVE ISSUE WITH FORD.
NHTSA ODI #10734992
43,000 miles · Jul 15, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE ELECTRONIC CONTROL MODULE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED.…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE ELECTRONIC CONTROL MODULE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
NHTSA ODI #10734223
71,340 miles · Jun 26, 2015
Engine
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE'S RPMS DECREASED AND THE WRENCH WARNING INDICATOR DISPLAYED WITH THE MESSAGE "CHECK OWNERS MANUAL FOR MORE INFORMATION". THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT. THE WARNING INDICATORS NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN T…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE'S RPMS DECREASED AND THE WRENCH WARNING INDICATOR DISPLAYED WITH THE MESSAGE "CHECK OWNERS MANUAL FOR MORE INFORMATION". THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT. THE WARNING INDICATORS NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,340. UPDATED 8/21/15*CN
NHTSA ODI #10730651
3,000 miles · May 29, 2015
Engine
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HAD AN OIL LEAK AND THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE OIL PAN WAS REPLACED AND THE OIL WAS REPLENISHED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPA…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HAD AN OIL LEAK AND THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE OIL PAN WAS REPLACED AND THE OIL WAS REPLENISHED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA ODI #10722174
55,000 miles · May 5, 2015
EngineFuel/propulsion SystemSteering
THIS IS NOW THE SECOND TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. CAR IS AT THE DEALERSHIP AS I TYPE AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT O…
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THIS IS NOW THE SECOND TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. CAR IS AT THE DEALERSHIP AS I TYPE AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT OR HOW IT'S NOT HARD CODED SOMEWHERE IN THE COMPUTER SYSTEM THAT THE CAR JUST CUT OUT AT 5MPH. THE FIRST TIME I WAS OKAY AS NO ONE WAS IN FROM OF ME. THIS TIME I ALMOST WIPED OUT 2 CARS IN A PARKING STRUCTURE WHILE ON A DOWN HILL RAMP. *TR
NHTSA ODI #10714731
39,405 miles · Mar 21, 2015
Engine
VEHICLE IS STALLING AT RED LIGHT AND ON THE FREEWAY AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE DIAGNOSTICS SYSTEMS SUGGESTS THE THROTTLE BODY IS NOT WORKING PROPERLY. SEVERAL PEOPLE HAVE THE SAME ISSUE BUT FORD REFUSES TO ISSUE A RECALL. *TR
NHTSA ODI #10700875
49,000 miles · Feb 27, 2015
EngineSteeringVehicle Speed Control
WHILE DRIVING MY 2013 FORD EDGE LOST ALL POWER IN A TURN. THE ENGINE SHUT DOWN, THE LOW OIL LIGHT CAME ON AND I HAD A HARD TIME STEERING THE CAR DUE TO THE LOST OF POWER AND THE CAR STILL IN DRIVE. FORTUNATELY NO ONE WAS BEHIND ME OR IN FRONT OF ME AT THE TIME. UPON READING SEVERAL FORUMS ON THIS PROBLEM I FIND THAT I'M NOT …
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WHILE DRIVING MY 2013 FORD EDGE LOST ALL POWER IN A TURN. THE ENGINE SHUT DOWN, THE LOW OIL LIGHT CAME ON AND I HAD A HARD TIME STEERING THE CAR DUE TO THE LOST OF POWER AND THE CAR STILL IN DRIVE. FORTUNATELY NO ONE WAS BEHIND ME OR IN FRONT OF ME AT THE TIME. UPON READING SEVERAL FORUMS ON THIS PROBLEM I FIND THAT I'M NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM AS IT APPEARS THIS PROBLEM HAS BEEN HAPPENING FOR YEARS. WHAT DOES IT TAKE TO GET A RECALL ON THIS PROBLEM, A FATAL ACCIDENT? I'LL BE TAKING MY CAR TO THE DEALER SINCE I DRIVE IN TRAFFIC EVERY DAY AND I CAN'T AFFORD THIS TO HAPPEN IN THAT CONDITION, BUT IT SOUNDS LIKE THE DEALER WON'T DO ANYTHING ABOUT THE PROBLEM AS PER PREVIOUS POSTS INDICATE SUCH. *TR
NHTSA ODI #10691035
49,559 miles · Feb 1, 2015
Engine
THERE WERE TWO INCIDENTS INVOLVING LOSS OF ENGINE POWER WHILE ACCELERATING IN TRAFFIC. I DO NOT HAVE THE DATE OF THE FIRST OCCURRENCE, BUT IT WAS APPROXIMATELY ONE MONTH BEFORE THE SECOND OCCURRENCE. BOTH TIMES, AS I WAS ACCELERATING FROM A STOP LIGHT, THE ENGINE WAS STILL RUNNING, BUT HAD NO POWER AND I DRIFTED TO A STOP. THE W…
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THERE WERE TWO INCIDENTS INVOLVING LOSS OF ENGINE POWER WHILE ACCELERATING IN TRAFFIC. I DO NOT HAVE THE DATE OF THE FIRST OCCURRENCE, BUT IT WAS APPROXIMATELY ONE MONTH BEFORE THE SECOND OCCURRENCE. BOTH TIMES, AS I WAS ACCELERATING FROM A STOP LIGHT, THE ENGINE WAS STILL RUNNING, BUT HAD NO POWER AND I DRIFTED TO A STOP. THE WARNING MESSAGE LIGHT WAS A PICTURE OF A WRENCH. THE FIRST OCCURRENCE WAS ON A TWO-LANE ROAD WITH DEEP DITCHES ON BOTH SIDES, AND THERE WAS NO OTHER PLACE TO STOP BUT IN THE MIDDLE OF THE ROAD. FORTUNATELY, CARS BEHIND ME STOPPED IN TIME. THE SECOND TIME, I WAS ACCELERATING UP A HILL ON A FOUR-LANE ROAD WITH MIDDLE TURN LANE. I WAS ABLE TO DRIFT TO THE TURN LANE AND STOP THERE. WHEN I RESTARTED THE CAR BOTH TIMES, POWER WAS RESTORED. THE FIRST TIME THIS HAPPENED, WE TOOK THE CAR TO A REPAIR SHOP THE FOLLOWING DAY. THERE WERE NO CODES, BUT FROM THE WARNING LIGHT, THEY THOUGHT IT WAS THE THROTTLE BODY. ON THE SECOND OCCURRENCE, MY HUSBAND AND I IMMEDIATELY DROVE TO AN AUTO PARTS STORE. THEY WERE ABLE TO READ A CODE AND IT WAS TROUBLE CODE P2111, THROTTLE ACTUATOR "A" CONTROL SYSTEM - STUCK OPEN. THE FORD DEALER INDICATED THERE WERE NO RECALLS ON THIS PROBLEM AND THEY WERE NOT AWARE OF ANY ISSUES. BOTH TIMES, IT WAS A FRIGHTENING AND DANGEROUS SITUATION THAT COULD HAVE INVOLVED INJURIES, IF THE CAR(S) FOLLOWING REAR-ENDED THE VEHICLE. *TR
NHTSA ODI #10680380
9,400 miles · Jan 8, 2015
EngineVehicle Speed Control
AT LEAST FIVE SEPARATE TIMES, WHILE DRIVING AT HIGH RATES OF SPEED, MY 2013 FORD EDGE WILL BEGIN TO HESITATE AND SHUDDER. THE CHECK ENGINE LIGHT BEGINS TO FLASH AND THEN THE VEHICLE SUDDENLY LOSES POWER. I CAN BARELY KEEP THE VEHICLE GOING AT ABOUT 20 MILES AN HOUR. I CAN GENERALLY COAST TO THE SIDE OF THE ROAD OR FREEWAY. I H…
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AT LEAST FIVE SEPARATE TIMES, WHILE DRIVING AT HIGH RATES OF SPEED, MY 2013 FORD EDGE WILL BEGIN TO HESITATE AND SHUDDER. THE CHECK ENGINE LIGHT BEGINS TO FLASH AND THEN THE VEHICLE SUDDENLY LOSES POWER. I CAN BARELY KEEP THE VEHICLE GOING AT ABOUT 20 MILES AN HOUR. I CAN GENERALLY COAST TO THE SIDE OF THE ROAD OR FREEWAY. I HAVE TO TURN OFF THE VEHICLE AND LET IT SIT FOR SEVERAL MINUTES BEFORE I CAN TURN IT BACK ON AND RESTORE POWER TO DRIVE IT. IT IS STILL UNDER WARRANTY. I HAVE HAD THE VEHICLE INTO THE FORD DEALER SERVICE THREE TIMES FOR THIS PROBLEM. THEY CANNOT DIAGNOSE AND REPLICATE THE PROBLEM. DESPITE THE CHECK ENGINE LIGHT BEING ON, THE COMPUTER IS THROWING NO ERROR MESSAGES. THIS IS A VERY UNSAFE AND SCARY SITUATION. I REFUSE TO DRIVE THE VEHICLE AGAIN. TO DO SO WOULD PUT MYSELF IN DANGER, MY PASSENGERS AND OTHER DRIVERS IN DANGER. I HAVE APPLIED TO FORD MOTOR COMPANY FOR A BUY BACK UNDER THEIR "REACQUISITION PROGRAM" BUT WAS TOLD ON JANUARY 8, 2015 THAT THE VEHICLE DOES NOT QUALIFY UNDER CALIFORNIA LEMON LAW. I WAS GIVEN NO EXPLANATION OR OPPORTUNITY TO DISCUSS THIS DECISION WITH FORD. MY PROBLEM SOUNDS VERY SIMILAR TO WHAT IS DESCRIBED IN THIS ARTICLE, ALTHOUGH MY EDGE IS A 4-CYLINDER WITH AN ECO-BOOST ENGINE. HTTP://WWW.THECARCONNECTION.COM/NEWS/1084213_FORD-OWNERS-FILE-LAWSUIT-CLAIM-ECOBOOST-ENGINE-LOSES-POWER-DURING-ACCELERATION. *TR
NHTSA ODI #10671202
18,000 miles · Dec 23, 2014
Electrical SystemEngine
DRIVERS DOOR IS CLOSED BUT THE DOOR AJAR LIGHT AND THE INTERIOR LIGHTS STAY ON. SOME TIME TURNS ON WHILE DRIVING. *TR
NHTSA ODI #10667956
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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