NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
168 reportsClear category filter40,000 miles · May 23, 2017
Electrical SystemEngineExterior Lighting
THE DOOR SENSORS IN THIS VEHICLE DO NOT SENSE THAT THE DOOR IS CLOSED WHEN IT IS. THIS LEADS TO BEING UNABLE TO LOCK THE DOORS WHILE DRIVING, IT ALSO CAUSES THE INTERIOR LIGHTS TO REMAIN ON WHEN THE CAR IS OFF EVEN AFTER THE DOOR IS CLOSED AND THE CAR IS LOCKED WHICH DRAINS THE BATTERY. OCCASIONALLY, THE DOOR WILL SENSE THAT IT …
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THE DOOR SENSORS IN THIS VEHICLE DO NOT SENSE THAT THE DOOR IS CLOSED WHEN IT IS. THIS LEADS TO BEING UNABLE TO LOCK THE DOORS WHILE DRIVING, IT ALSO CAUSES THE INTERIOR LIGHTS TO REMAIN ON WHEN THE CAR IS OFF EVEN AFTER THE DOOR IS CLOSED AND THE CAR IS LOCKED WHICH DRAINS THE BATTERY. OCCASIONALLY, THE DOOR WILL SENSE THAT IT IS CLOSED AFTER SLAMMING IT. THIS HAS LED TO AN ARM INJURY THAT I SUSTAINED WHEN ATTEMPTING TO DO THIS REPEATEDLY FROM THE INSIDE OF THE VEHICLE. THIS IS AN ONGOING ISSUE AND NOT A ONE-TIME OCCURRENCE.
NHTSA ODI #10991114
50,000 miles · May 22, 2017
EngineVehicle Speed Control
WHILE DRIVING ON THE HIGHWAY (DOING 70 MPH) MY VEHICLE RANDOMLY STALLED OUT. I WAS FORCED TO COAST TO A STOP, PULL OVER, AND TURN MY CAR OFF AND TURN IT BACK ON TO BEGIN DRIVING AGAIN. IT LATER HAPPENED AN HOUR LATER AT A STOP LIGHT WHILE MAKING A LEFT HAND TURN AND THEN AGAIN AT THE NEXT LIGHT ON THE ROAD. AFTER LOOKING UP P…
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WHILE DRIVING ON THE HIGHWAY (DOING 70 MPH) MY VEHICLE RANDOMLY STALLED OUT. I WAS FORCED TO COAST TO A STOP, PULL OVER, AND TURN MY CAR OFF AND TURN IT BACK ON TO BEGIN DRIVING AGAIN. IT LATER HAPPENED AN HOUR LATER AT A STOP LIGHT WHILE MAKING A LEFT HAND TURN AND THEN AGAIN AT THE NEXT LIGHT ON THE ROAD. AFTER LOOKING UP POSSIBLE PROBLEMS, IT WAS FOUND THAT COUNTLESS OTHERS WITH THE SAME VEHICLE HAVE THE SAME STALLING PROBLEM WHILE DRIVING. THIS CREATES A SERIOUS AND DANGEROUS RISK FOR DRIVERS ON THE ROAD. I HAVE AN APPOINTMENT TO HAVE THE FORD DEALERSHIP LOOK AT MY VEHICLE, HOWEVER FROM OTHERS WHO HAVE SPOKEN ON THEIR EXPERIENCES WITH THE SAME PROBLEM, THE DEALERSHIP STATES THAT THEY CANNOT "RECREATE THE PROBLEM". THUS SENDING THE CUSTOMER ON THEIR WAY STATING THAT THERE IS NOTHING WRONG WITH THE VEHICLE. JUST 1 OF THE MANY FORUMS WHERE OTHERS VOICE THE SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/FORD/EDGE/CAR-STALL-PROBLEMS.PHP THIS VEHICLE MUST BE RECALLED BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS DUE TO FORD'S NEGLIGENCE.
NHTSA ODI #10990937
160,000 miles · May 16, 2017
Electrical SystemElectronic Stability Control (esc)Engine
ENGINE CONTROL MODULE-PCM. AFTER 3 YEARS OF REPLACING/REPAIRING ITEMS ON MY CAR, THEY NOW SAY THAT THE PCM IS THE CAUSE. I HAVE REPLACED MULTIPLE SENSORS, CATALYTIC CONVERTER, DRIVE SHAFT, TURBO, COOLING SYSTEM, AND THE LIST GOES ON. HAD THE PCM BEEN DIAGNOSED THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON AND REPLACED THE SENSO…
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ENGINE CONTROL MODULE-PCM. AFTER 3 YEARS OF REPLACING/REPAIRING ITEMS ON MY CAR, THEY NOW SAY THAT THE PCM IS THE CAUSE. I HAVE REPLACED MULTIPLE SENSORS, CATALYTIC CONVERTER, DRIVE SHAFT, TURBO, COOLING SYSTEM, AND THE LIST GOES ON. HAD THE PCM BEEN DIAGNOSED THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON AND REPLACED THE SENSOR, I COULD OF SAVED A LOT OF TIME. EVERY TIME I WOULD GO IN, THE DIAGNOSTIC TEST WOULD SHOW 02 SENSOR WHICH WAS REPLACED NUMEROUS TIMES, THEN THEY WOULD SAY CATALYTIC CONVERTER, SO ON SO ON GOING DOWN THE LIST. I WOULD GET STRANDED ON THE HIGHWAY BECAUSE THE CAR WOULD COMPLETELY SHUT DOWN. NOT ONE PERSON IN THE PAST 3 YEARS SAID THE PCM WAS TO BLAME. AFTER A WEEK OF TRYING TO DIAGNOSIS MY CAR AFTER ONCE AGAIN BEING STRANDED ON THE HIGHWAY, THEY ARE SAYING THE PCM. THE MECHANIC STATES THAT THE COMPUTER MODULE IS ON BACK ORDER WITH FORD. THE FORD REP STATES THAT THEY ARE SELLING THEM FASTER THAN THEY CAN BE MADE. IF THIS PART IS ON BACK ORDER (2 WEEKS) AND CAN'T KEEP THEM IN STOCK, THERE SEEMS TO BE AN ISSUE WITH THE PCM FOR FORDS. EVERYTHING THAT I HAVE READ STATES IT IS VERY HARD TO DIAGNOSIS A PCM BUT THERE NEEDS TO BE A CODE THAT APPEARS WHEN IT IS FAULTY BECAUSE THIS COULD OF BEEN COVERED UNDER WARRANTY 3 YEARS AGO BUT INSTEAD, I HAVE PAID A LOT OF OUT OF POCKET TO GET TO THIS POINT OF REPLACING THE PCM. PCM IN HIGH DEMAND WITH FORD INDICATES A RED FLAG FOR THIS PART AND ISSUE. PLEASE REVIEW.
NHTSA ODI #10985996
51,000 miles · Apr 30, 2017
EngineVehicle Speed Control
TWICE NOW WITHIN TWO DAYS, MY WIFE OR I HAVE BEEN DRIVING ALONG AT 20-30 MPH THROUGH THE NEIGHBORHOOD AND THE VEHICLE HAS LOST PROPULSION. I SAY THIS BECAUSE THE MOTOR STAYS RUNNING, BUT DOESN'T ACCEPT INPUT FROM THE GAS PETAL. SERVICE WRENCH COMES ON, BUT VEHICLE DIAGNOSTICS COME BACK OK. TURN VEHICLE OFF, CRANKS UP AND DRI…
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TWICE NOW WITHIN TWO DAYS, MY WIFE OR I HAVE BEEN DRIVING ALONG AT 20-30 MPH THROUGH THE NEIGHBORHOOD AND THE VEHICLE HAS LOST PROPULSION. I SAY THIS BECAUSE THE MOTOR STAYS RUNNING, BUT DOESN'T ACCEPT INPUT FROM THE GAS PETAL. SERVICE WRENCH COMES ON, BUT VEHICLE DIAGNOSTICS COME BACK OK. TURN VEHICLE OFF, CRANKS UP AND DRIVES FINE. THE INTERWEBS SAYS ITS A THROTTLE BODY ISSUE.
NHTSA ODI #10981468
21,000 miles · Apr 6, 2017
Engine
ENGINE SURGED WHILE PARKING, FELT LIKE IT WOULD HIT CAR PARKED IN FRONT. REMINDED ME OF MY LINCOLN TOWN CAR 2007 THAT WOULD SUDDENLY ACCELERATE
NHTSA ODI #10971019
60,000 miles · Mar 24, 2017
Electrical SystemEngine
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND TURNED OFF THE ENGINE. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND TURNED OFF THE ENGINE. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10968289
66,000 miles · Mar 14, 2017
Electrical SystemEngineExterior Lighting
CONTROL PANEL STATES DOORS AJAR AND LIGHTS WON'T TURN OFF OR DOORS WON'T LOCK. DOME LIGHT STAYS ON AND CREATES DANGEROUS CONDITIONS AT NIGHT WHEN TRYING TO BACK OUT OR WHILE DRIVING. LIGHTS WILL ALSO COME BACK ON WHEN STOPPED AT STOP LIGHT AND WON'T GO BACK OFF UNTIL A CERTAIN RATE OF SPEED HAS BEEN MET DUE TO THE SYSTEM THIN…
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CONTROL PANEL STATES DOORS AJAR AND LIGHTS WON'T TURN OFF OR DOORS WON'T LOCK. DOME LIGHT STAYS ON AND CREATES DANGEROUS CONDITIONS AT NIGHT WHEN TRYING TO BACK OUT OR WHILE DRIVING. LIGHTS WILL ALSO COME BACK ON WHEN STOPPED AT STOP LIGHT AND WON'T GO BACK OFF UNTIL A CERTAIN RATE OF SPEED HAS BEEN MET DUE TO THE SYSTEM THINKING THE DOOR IS AJAR WHEN IT'S NOT. DOORS WILL ALSO NOT LOCK WHEN CAR IS OFF AND DOME LIGHT STAYS ON DRAINING BATTERY TILL THE BATTERY IS DEAD SITTING IN PARKED POSITION. IT IS ALSO CLIMATE SENSITIVE AND IS WORSE ON COLD OR HUMID DAYS. BOTH THE DRIVER AND THE DRIVERS PASSENGER DOOR IS AFFECTED AND CREATES EXTREMELY DANGERS DRIVING CONDITIONS. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS AND CONTINUES TO GET WORSE.
NHTSA ODI #10965985
59,000 miles · Jan 19, 2017
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHENEVER THE HEATER OR AIR CONDITIONER WERE BEING USED, THE VEHICLE WOULD EMIT STRONG FUEL ODORS AND CAUSED THE OCCUPANTS TO FEEL LIGHT HEADED, HAVE HEADACHES, AND STOMACH ISSUES. THE DEALER REFUSED TO DIAGNOSE THE VEHICLE BECAUSE THE ENGINE WARNING INDICATOR WAS NOT ILLUMINATED. THE FAILUR…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHENEVER THE HEATER OR AIR CONDITIONER WERE BEING USED, THE VEHICLE WOULD EMIT STRONG FUEL ODORS AND CAUSED THE OCCUPANTS TO FEEL LIGHT HEADED, HAVE HEADACHES, AND STOMACH ISSUES. THE DEALER REFUSED TO DIAGNOSE THE VEHICLE BECAUSE THE ENGINE WARNING INDICATOR WAS NOT ILLUMINATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA ODI #10946326
30,000 miles · Dec 29, 2016
EngineFuel System, GasolineFireInjury
2013 FORD EDGE FUEL SYSTEM, GASOLINE. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. LEAVING THE RESIDENCE. ONCE PASSED THE CONTROL OF THE SECURITY AGENT OF THE RESIDENCE. I ACCELERATE THE VEHICLE NORMALLY AND THEN HEAR A RATHER DEAFENING NOISE. I STOP THE VEHICLE IMMEDIATELY AND PROCESS TO EXIT TH…
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2013 FORD EDGE FUEL SYSTEM, GASOLINE. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. LEAVING THE RESIDENCE. ONCE PASSED THE CONTROL OF THE SECURITY AGENT OF THE RESIDENCE. I ACCELERATE THE VEHICLE NORMALLY AND THEN HEAR A RATHER DEAFENING NOISE. I STOP THE VEHICLE IMMEDIATELY AND PROCESS TO EXIT THE VEHICLE QUICKLY AS I FEEL THE BODY WARM. ONCE I GET OUT OF THE VEHICLE AND RUN TO A SAFE PLACE ABOUT 40 FEET AWAY, I THROW MYSELF ON THE GROUND AND LOOK AT THE VEHICLE AND SEE THAT THE VEHICLE IS BURNING. I CAN SEE THAT THE FIRE IS CONSUMING THE VEHICLE AND CAN OBSERVE FIRE INSIDE THE VEHICLE COMING OUT OF THE WINDOWS AND FIRE THROUGH THE BOTTOM OF THE VEHICLE THAT GOES FROM THE FRONT OF THE ENGINE DOWN THE SIDE. AND THE FIRE RUNS TO THE GAS TANK.
NHTSA ODI #10938416
Mileage unknown · Oct 31, 2016
EnginePower Train
WHEN YOU ARE STOPPED AND 'SHIFT TO PARK' AND PUSH THE BUTTON TO TURN OFF THE VEHICLE, IT DINGS KEEPS TELLING ME TO 'SHIFT TO PARK'. YOU NEED TO CONTINUE TURNING OFF AND ON AND MOVING THE GEAR SHIFTER BETWEEN PARK AND DRIVE TO FINALLY GET IT TO TURN OFF. I SEE ONLINE THAT THIS HAS BEEN AN ONGOING PROBLEM WITH SOME AWD VEHICLE F…
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WHEN YOU ARE STOPPED AND 'SHIFT TO PARK' AND PUSH THE BUTTON TO TURN OFF THE VEHICLE, IT DINGS KEEPS TELLING ME TO 'SHIFT TO PARK'. YOU NEED TO CONTINUE TURNING OFF AND ON AND MOVING THE GEAR SHIFTER BETWEEN PARK AND DRIVE TO FINALLY GET IT TO TURN OFF. I SEE ONLINE THAT THIS HAS BEEN AN ONGOING PROBLEM WITH SOME AWD VEHICLE FROM FORD. *TR
NHTSA ODI #10920155
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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