Electrical SystemElectronic Stability Control (esc)Exterior Lighting
DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT!INTERIOR DOME LIGHTS STAY ON AND IT TELLS YOU TO SHIFT THE CAR TO PARK. DOES NOT MATTER HOW MANY TIMES YOU SHUT THE DOOR IT IS STILL SENSING IT IS OPEN. I HAVE TO SHUT THE DOOR MULITPLE TIMES AND USE THE KEY FOB UNTIL THE LIGHTS GO OFF SO THE BATTERY DOES NOT RUN DOWN. …
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DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT!INTERIOR DOME LIGHTS STAY ON AND IT TELLS YOU TO SHIFT THE CAR TO PARK. DOES NOT MATTER HOW MANY TIMES YOU SHUT THE DOOR IT IS STILL SENSING IT IS OPEN. I HAVE TO SHUT THE DOOR MULITPLE TIMES AND USE THE KEY FOB UNTIL THE LIGHTS GO OFF SO THE BATTERY DOES NOT RUN DOWN. YOU CAN SHUT THE DOOR AND FINALLY GET IT TO TURN OFF, THEN START DRIVING AND IT WILL TELL YOU TO SHIFT TO PARK THAT THE DOOR IS AJAR AND THE DOME LIGHTS COME ON. THE ESTIMATE FROM THE DEALER TO REPAIR IS $500.00. THIS IS A MAJOR SAFETY CONCERN BECAUSE MY DOOR WILL NOT LOCK WHILE IT IS SHOWING ITS AJAR AND I HAVE CHILDREN IN THE BACK SEAT THAT COULD OPEN IT, IT IS VERY DISTRACTING, FRUSTRATING AND WHEN IT HAPPENS AT NIGHT MY LIGHTS WILL NOT GO OFF AND YOU CAN NOT SEE CLEARLY. I HAVE SEEN SO MANY COMPLAINTS REGARDING THIS AND IS VERY DISAPPOINTED THAT FORD IS NOT CONCERNED AS WELL!!!!
NHTSA ODI #10870296
55,000 miles · Apr 25, 2016
Electronic Stability Control (esc)
WHEN STARTING VEHICLE, DRIVER DOOR SENSOR SHOWS "DRIVER DOOR AJAR" WHEN THE DOOR IS CLOSED AND DOME LIGHT STAYS ON AND ALSO SHOWS WARNING LIGHT TO "SHIFT TO PARK"; TOOK TO THE DEALER & TOLD THEM I READ ONLINE OF MANY ISSUES LIKE THIS. DEALER SAID I WOULD HAVE TO PAY $95 DIAGNOSTIC CHARGE THEN FILE ON MY NON-FORD EXTENDED WARRANT…
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WHEN STARTING VEHICLE, DRIVER DOOR SENSOR SHOWS "DRIVER DOOR AJAR" WHEN THE DOOR IS CLOSED AND DOME LIGHT STAYS ON AND ALSO SHOWS WARNING LIGHT TO "SHIFT TO PARK"; TOOK TO THE DEALER & TOLD THEM I READ ONLINE OF MANY ISSUES LIKE THIS. DEALER SAID I WOULD HAVE TO PAY $95 DIAGNOSTIC CHARGE THEN FILE ON MY NON-FORD EXTENDED WARRANTY (& PAY DEDUCTIBLE) DANGEROUS IS GOING DOWN ROAD AT NIGHT AND THE DOME LIGHT COMES ON. IF THIS IS A KNOWN ISSUE< WHY DOESNT SOMEONE MAKE FORD RECALL IT?
NHTSA ODI #10861331
45,000 miles · Mar 29, 2016
Electronic Stability Control (esc)
THE DRIVER DOOR IS CLOSED, BUT AJAR STAY ON!
NHTSA ODI #10852123
Mileage unknown · Mar 22, 2016
Electronic Stability Control (esc)
AFTER CLOSING THE DRIVER SIDE DOOR, A WARNING IMAGE POPS UP ON THE SPEEDOMITOR DISPLAY. THE DOORS USED TO AUTOMATICALLY LOCK AS YOU PUT IT IN REVERSE/DRIVE IF ALL OF THE DOORS ARE CLOSED PROPERLY, BUT THE DRIVER SIDE DOOR SENSOR TELLS THE CAR DOOR IS AJAR. THIS NOT ONLY ANNOYING TO SEE THE POP UP, INTERIOR LIGHTS STAY ON AND SLA…
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AFTER CLOSING THE DRIVER SIDE DOOR, A WARNING IMAGE POPS UP ON THE SPEEDOMITOR DISPLAY. THE DOORS USED TO AUTOMATICALLY LOCK AS YOU PUT IT IN REVERSE/DRIVE IF ALL OF THE DOORS ARE CLOSED PROPERLY, BUT THE DRIVER SIDE DOOR SENSOR TELLS THE CAR DOOR IS AJAR. THIS NOT ONLY ANNOYING TO SEE THE POP UP, INTERIOR LIGHTS STAY ON AND SLAMMING THE DOOR CONTINUOSLY, BUT ITS A SAFETY ISSUE FOR ALL OF THE PASSANGERS. FORD HAS GOTTIN' MANY COMPLAINTS ON THIS ISSUE ONLINE AND PHYSICAL DEALERSHIPS.
NHTSA ODI #10851153
48,000 miles · Jan 12, 2016
Electronic Stability Control (esc)
TAKATA RECALL. WENT TO GET INTO MY 2013 FORD EDGE AND IT KEEPS TELLING ME DOOR AJAR. I HAVE TRIED SLAMMING THE DOOR AND NOTHING WORKS, THE LIGHT STAYS ON AND IT THEN CAUSES MY INTERIOR LIGHTS TO STAY ON UNTIL I DRIVE FAST ENOUGH THEN THE INTERIOR LIGHTS TURN OFF UNTIL I START TO SLOW DOWN AGAIN. IT THEN TELLS ME THAT MY DOOR AJA…
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TAKATA RECALL. WENT TO GET INTO MY 2013 FORD EDGE AND IT KEEPS TELLING ME DOOR AJAR. I HAVE TRIED SLAMMING THE DOOR AND NOTHING WORKS, THE LIGHT STAYS ON AND IT THEN CAUSES MY INTERIOR LIGHTS TO STAY ON UNTIL I DRIVE FAST ENOUGH THEN THE INTERIOR LIGHTS TURN OFF UNTIL I START TO SLOW DOWN AGAIN. IT THEN TELLS ME THAT MY DOOR AJAR AND TURNS MY LIGHTS BACK ON. THE SENSOR THAT I WAS TOLD IS BROKE IS ON BACK ORDER. THIS NEEDS TO BE A RECALL.
NHTSA ODI #10819859
Mileage unknown · Dec 9, 2015
Electrical SystemElectronic Stability Control (esc)
WHILE VEHICLE STILL UNDER WARRANTY ON JULY 1, 2015 TOOK VEHICLE TO DEALER FOR DOOR AJAR LIGHT NOT GOING OFF. ON 12/7/2015 TOOK IT IN AGAIN BUT HAD TO PAY A DEDUCTIBLE SINCE THE 36 MONTH WARRANTY/MILEAGE HAD EXPIRED. FIRST THE DEALER KEPT THE VEHICLE OVER NIGHT TO FIX BUT THE SECOND TIME THEY STATED THAT I HAD TO PAY THE DEDUCT…
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WHILE VEHICLE STILL UNDER WARRANTY ON JULY 1, 2015 TOOK VEHICLE TO DEALER FOR DOOR AJAR LIGHT NOT GOING OFF. ON 12/7/2015 TOOK IT IN AGAIN BUT HAD TO PAY A DEDUCTIBLE SINCE THE 36 MONTH WARRANTY/MILEAGE HAD EXPIRED. FIRST THE DEALER KEPT THE VEHICLE OVER NIGHT TO FIX BUT THE SECOND TIME THEY STATED THAT I HAD TO PAY THE DEDUCTIBLE FOR A DOOR LATCH. I ASKED THE REP SEVERAL TIMES WHAT WAS DONE BEFORE AND WHY THAT I HAD TO PAY FOR SOMETHING THAT THE WORKMANSHIP DID NOT LAST AND SHE STATED I'LL HAVE TO SEE BUT NEVER GAVE ANY INFORMATION WHEN I PICKED THE VEHICLE UP. FORD SHOULD RECALL FOR DOOR AJAR PROBLEMS AND I SHOULD GET MY DEDUCTIBLE BACK.
NHTSA ODI #10809303
38,000 miles · Nov 23, 2015
Electronic Stability Control (esc)
ABOUT 6-8 MONTHS AGO I TOOK MY VEHICLE INTO THE DEALER. THE PROBLEM WAS THE DRIVER DOOR SAYING IT WAS AJAR. I WOULD SHUT IT SEVERAL TIMES AND STILL THE DOOR AJAR LIGHT STILL CAME ON. IT WOULD CHIME LIKE THE DOOR WAS OPEN AND IT IS VERY DISTRACTING, DOORS DON'T LOCK AND INSIDE LIGHTS WON'T GO OFF. THEY FIXED THE PROBLEM BY "CL…
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ABOUT 6-8 MONTHS AGO I TOOK MY VEHICLE INTO THE DEALER. THE PROBLEM WAS THE DRIVER DOOR SAYING IT WAS AJAR. I WOULD SHUT IT SEVERAL TIMES AND STILL THE DOOR AJAR LIGHT STILL CAME ON. IT WOULD CHIME LIKE THE DOOR WAS OPEN AND IT IS VERY DISTRACTING, DOORS DON'T LOCK AND INSIDE LIGHTS WON'T GO OFF. THEY FIXED THE PROBLEM BY "CLEANING " THE SENSOR. THE PROBLEM HAS STARTED AGAIN AND I NO LONGER HAVE THE BUMPER TO BUMPER WARRANTY. I THINK THIS NEEDS TO BE A RECALL BECAUSE IT IS VERY DISTRACTING AND I AM NOT THE ONLY ONE THAT HAS HAD THIS COMPLAINT.
NHTSA ODI #10806286
23,000 miles · Sep 22, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING TO WALMART WHEN THE VEHICLE SUDDENLY DROPPED FROM 45MPH TO LESS THAN 3MPH AND NO MATTER WHAT INPUT WAS GIVEN TO THE GAS PEDAL THE VEHICLE WOULD NOT REACT. THE TACK WAS UNDER 900 AND ON THE LEFT SIDE OF THE DASH A WARNING CAME UP LOOKING LIKE A WRENCH. ONCE I PULLED OVER TRIED TO DO A VEHICLE REPORT AND THE VEHICLE …
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I WAS DRIVING TO WALMART WHEN THE VEHICLE SUDDENLY DROPPED FROM 45MPH TO LESS THAN 3MPH AND NO MATTER WHAT INPUT WAS GIVEN TO THE GAS PEDAL THE VEHICLE WOULD NOT REACT. THE TACK WAS UNDER 900 AND ON THE LEFT SIDE OF THE DASH A WARNING CAME UP LOOKING LIKE A WRENCH. ONCE I PULLED OVER TRIED TO DO A VEHICLE REPORT AND THE VEHICLE WAS UNABLE TO DO A MAINTENANCE CHECK. SHUT OFF ENGINE AND RESTARTED THE VEHICLE; NO PROBLEMS RESTARTING THE VEHICLE AND NO MEMORIES OF WHY THE ENGINE DID WHAT IT DID (CALLED "LIMP HOME STATUS"). THERE IS ALSO NO MEMORY WITHIN THE PCM ABOUT THE VEHICLE GOING INTO THIS MODE OR WHY.THIS COULD BE VERY DANGEROUS IF I WAS ON A HIGH WAY. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS OF THIS HAPPENING; ALL WITH SAME RESOLUTION. THE VEHICLE HAS NO IDEA WHY IT WENT INTO LIMP HOME AND NO MEMORY OF THAT STATUS AFTER RESTART.
NHTSA ODI #10767268
323 miles · May 15, 2013
Electronic Stability Control (esc)Engine
2 WEEKS AFTER I BOUGHT MY EDGE I WAS ATTEMPTING TO PARALLEL PARK AND WHEN MY ENGINE FAILURE LIGHT FLASHED AND MY CAR JUST TURNED OFF. I HAVE A PUSH BUTTON START SO I HAD TO PRESS THE BRAKE AND ATTEMPT TO TURN THE CAR ON AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT. SO AGAIN IN APR…
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2 WEEKS AFTER I BOUGHT MY EDGE I WAS ATTEMPTING TO PARALLEL PARK AND WHEN MY ENGINE FAILURE LIGHT FLASHED AND MY CAR JUST TURNED OFF. I HAVE A PUSH BUTTON START SO I HAD TO PRESS THE BRAKE AND ATTEMPT TO TURN THE CAR ON AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT. SO AGAIN IN APRIL AND AGAIN A WEEK AGO ONCE WHEN I WAS DRIVING ON A NORMAL STREET (45 MPH) AND WHILE I WAS DRIVING DOWN THE FREEWAY (75 MPH) MY CAR JUST TURNED OFF AND STATED ENGINE FAILURE LOW OIL. THE 2ND TIME IT HAPPENED MY CAR HAD 4,000 MILES ON IT AND 5,000 MILES THE 3RD TIME. I TOLD THE DEALERSHIP MY ISSUES AND THEY TOLD ME THEY COULDN'T FIND THE PROBLEM AFTER HAVING MY CAR FOR JUST 24 HOURS. YOUR RIGHT, IT'S AN INTERMITTENT ISSUE SO IT'S NOT JUST GOING TO HAPPEN WHILE YOU TOOK MY CAR AND DROVE IT 100 MILES. NONE THE LESS I SHOULDN'T HAVE TO BE DEALING WITH THIS IN A VEHICLE I PAID OVER 40K FOR. THE OWNER OF AVIS FORD, [XXX] TOLD ME IT WASN'T THAT BIG OF A DEAL BECAUSE IT ONLY HAPPENED 3 TIMES IN 5 MONTHS. MY CAR TURNING OFF WHILE DRIVING IS A HUGE DEAL AND I COULD HAVE DIED ANY OF THOSE TIMES. ENGINE FAILURES IN A VEHICLE THAT IS BRAND NEW IS A HUGE DEAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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